Adobe 9 Multiple issues with scale resetting, hand tool disappearing, and bad parameters

Hello and thank you for help!
We are having a single machine have issues with the scale resetting on a documents after they have been saved. We will set the scale to 1-30 and after re-opeing the pdf, its back to 1-1
Also having issues with the hand tool reverting to the pointer tool after an indeterminet amount of time. And lastly we recieve the bad parameter message when using the clouding tool, the feature can be used right after that with no issues. Where to start troubleshooting this issue?
Adam

Are you saying that
you are going to the Document Properties tab->Initial View and setting the magnification and then saving the file, that this setting does not stick when you reopen the file
or
you just changing the view magnfication while looking at the file, saving the file and that view mangification doesn't stick.
If the latter, its not supposed to. If the former, then Houston we have a problem.

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