Adobe 9 Pro Document Compare Error

Hello Folks,
I have a user with Adobe 9 Pro and he is attempting to do a document compare between 2 pdf docs. It looks like it does the compare but he then gets an error "Acrobat could not create the report document!". I have gone ahead and completely uninstalled and re-installed the application but that did not help. Others in his department with the same app and set up are able to do the compare with no problems. Any assistance would be greatly appreciated. If you need further info, let me know.

Hi trout777777,
Kindly post this query in Acrobat forum:Acrobat
Regards,
Florence

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