Adobe 9 Pro stopped working

I have not been able to get any answer from Adobe. I have a registered copy of Adobe 9 Pro. All of a sudden when I try to open a document it says "You cannot use this product at this time. You must repair this problem  by unistalling and then reinstalling this product or contacting Adobe customer support (I was on hold for more than an hour three times and gave up) At the bottom there is (148:3)
I would be grateful for any help.
Sr. Rachel
my email is [email protected]

Before you uninstall, be sure to deactivate so that you do not run into license issues. But first, try a repair from the Control Panel. Depending on your OS it might be in the Add/Remove programs or Programs and Features. If the repair does not work, then deactivate, uninstall, and reinstall.
What might you have done that might have had an affect since you last successfully used the product (if you can remember)? Sometimes, incorrectly applying updates can create problems -- they must be done in order, particularly if downloaded. I use the downloaded updates. In fact, before you uninstall (but after the repair), you might download all of the updates and try to do those manually. Also, do the install with anti-virus disabled.
As far as Adobe goes, that is why a lot of us ended up in the forums in the first place. It turns out to be a great place to learn things, but can be time consuming if you spend as much time as I do here.

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