Adobe 9 + Roaming Profiles + Administrator

Roaming Profiles (Vista on 2003 domain) are set to use Adobe Reader 8.
After installing Adobe 9, the program "terminates abnormally".
Adobe 9 runs OK as an administrator (non-roaming).
I tried making a roaming user a local admin temporarily, then returning him to normal user - problem returned.
So far, the only solution is to uninstall Adobe 9 & reinstall Adobe 8.

I'm seeing the same problem with the full version of Adobe Acrobat 9.0 Professional, in what seems to be the same setup, only XP clients as well as Vista are affected.
The exact error messages I'm getting are:
>Microsoft Visual C++ Debug Library
>
>Runtime Error!
>
>Program: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
>
>The application has requested the Runtime to terminate it in an usual way.
>Please contact the application's support team for more information.
and when viewing PDF files in Internet Explorer:
>Microsoft Visual C++ Debug Library
>
>Debug Error!
>
>Program: C:\Program Files\Internet Explorer\iexplore.exe
>
>abnormal program termination
>
>(Press Retry to debug the application)
My Domain Admin account is not affected, even when I assigned it a roaming profile temporarily. Curiously, I tried adding an affected user to the local Administrators group and this had no effect - the user still experienced crashes.
The same user logging onto one of our laptops (which are set to use local profiles even for domain users) does NOT experience crashes.
I've managed to generate a crash dump for this and from reading through the stack trace it appears the problem stems from the PDFLTerm() function in AdobePDFL.dll
>ntdll!KiFastSystemCallRet
>ntdll!ZwWaitForMultipleObjects+0xc
>kernel32!WaitForMultipleObjectsEx+0x11d
>kernel32!WaitForMultipleObjects+0x18
>kernel32!WerpReportFaultInternal+0x16d
>kernel32!WerpReportFault+0x70
>kernel32!UnhandledExceptionFilter+0x1b5
>msvcr80!abort+0xeb
>msvcr80!terminate+0x4d
>WARNING: Stack unwind information not available. Following frames >may be wrong.
>Acrobat+0x422e
>ntdll!__RtlUserThreadStart+0x6f
>ntdll!_EH4_CallFilterFunc+0x12
>ntdll!_except_handler4+0x8e
>ntdll!ExecuteHandler2+0x26
>ntdll!ExecuteHandler+0x24
>ntdll!KiUserExceptionDispatcher+0xf
>kernel32!RaiseException+0x58
>msvcr80!_CxxThrowException+0x46
>Acrobat_69630000!DllCanUnloadNow+0x68e27
>Acrobat_69630000!PDFLTerm+0x645ce
>Acrobat_69630000!DllCanUnloadNow+0x663df
>msvcr80!_NLG_Return
What more can I say? We've just bought a site licence for Acrobat so at least I should be able to kick up a fuss, unlike anyone using Reader...

Similar Messages

Adobe Reader – Preview in Windows Explorer – Roaming Profiles

First sorry for my English, my mother tongue Swiss-German
We are running a Citrix server farm on Windows Server 2008R2 SP1. Recently, the request has arisen to view PDF documents in the preview pane of Windows Explorer. Unfortunately I always get the following error message "Adobe Reader - An internal error occurred"
Now I can just start the application “Adobe Reader”, close the application and now the preview works as long as the Citrix session persists. After a logoff / logon the problem occurs again.
The following analyses have been made:
The problem occurs also without Citrix XenApp
The problem has nothing to do either with user rights or GPO. I got the same behaviour when the User has administrator rights, disabled UAC and without any GPO
The problem only occurs when roaming profile are enabled. When the user has a local profile, the problem disappears, although also in this case Adobe Reader must be started once, so that preview in Explorer works
With Windows System State Analyzer Tool I could see, that just a simple start of the application Adobe Reader creates a lot files in the folder c:\Users\%Username%\Local\Adobe. This part of the profiles are lost in roaming profile after logoff.
There is no folder redirection, as I have seen in some discussions in this forum.
Is there a solution for this problem, perhaps a special setting in “Adobe Customization Wizard” or somewhere else?
Thanks for feedback

The reason you are getting the error is that the prevhost.exe process that is being invoked in the preview pane looks for a folder in the user's local profile, AppData\Local\Adobe\Acrobat\11.0 (or whatever version). We're creating that folder for user's at logon, which solves the issue with the error.

Adobe 9.2: "Roaming Profiles" now supported?

Hello,
there where some Threads reporting "Microsoft Visual C++ Runtime Library errors" when using an Adobe 9.x product with roaming profiles.
Adobe stated in the 9.1 readme, that roaming profiles will be supported in the next version.
Are the problems solved and are roaming profiles now supported with 9.2?
Regards - Frank

Nobody knows?

Adobe premiere elements and roaming profiles problem

We bought Adobe premiere elements 12 for use in our school lab environment and after lots of struggle I now see that it doesn't support roaming profiles. Is there a fix for this or have we wasted lots of money.
Is there a way to change the default save location during deployment?

I know that it have to be installed on the c: drive. But my question is if there are any way to change the default save location during deployment. Because Premiere will be installed on c:\program files\adobe\ adobe premiere elements 12\ but the default scratch disks and project location will be automatically tried to save to their roaming profiles the first time and causing the problem.
Remember this is in a lab environment and new users will log on all the time and therefore get the error messages failures.
Again, my question is:
Is there a way to change the default start location during DEPLOYMENT (we use Configuration manager 2012) so that it will always start on for example c:\localmedia instead of their documents or appdata folders which are inside their roaming profile.

Issue with offline availability of roaming profiles in Server 2012

I've recently stood up a Windows 2012 R2 server. I set up folder redirection using the guidelines
here and roaming profiles using Group Policy. All is well except for the fact that if the client is physically disconnected from the network then the profile isn't available.
I've set up folder redirection/roaming profiles on many different version of Windows Server and this is the first time I can remember that the files weren't available offline without further intervention from me. Is there some new setting or default on 2012
R2 that I'm running afoul of?
I note the following screen on the share properties but don't want to go at it until I know more
Location of image in case of no display
Sunt ludi et ioci dum aliquis oculo nocet.

Shaon,
No problem at all, I'm delighted that someone is answering at all! :-)
The answers to your points/questions are as follows:
1. The issue persists after a reboot
2. All computers in the OU are experiencing this issue along with all users affected by these group policy items
3. There is only one group policy applied here and in relation to the three items you've mentioned:
Action on server disconnect [Not configured]
Non-default server disconnect actions [Not configured]
Do not automatically make redirected folders available offline [Not visible]
All the relevant group policy objects (on the server) are at their default "Not configured" value. I've filtered by Windows 7 and Windows 8 as I have nothing below that. I've checked both locations viz.:
Computer Configuration\Policies\Administrative Templates\Network\Offline Files
User Configuration\Policies\Administrative Templates\Network\Offline Files
The same is true for Local Computer Policy, all are set to "Not configured". In Explorer on the client under the Easy Access option all of the salient settings are greyed out.
- Derek
Sunt ludi et ioci dum aliquis oculo nocet.

Windows 7 / Server 2003 Roaming profile synchronization error at logoff (ntuser.pol)

Hi all,
I have implemented Roaming Profiles for a few test users on Windows 7 PC's (Windows Server 2003) and everything is working well aside from one error I'm seeing at logoff ('Your roaming user profile was not completely synchronized. See the event log
for details or contact your administrator.')
The event log reveals event ID's 1504 and 1509. 1504 is flagging the fact that Windows cannot update the roaming profile completely. 1509 shows the following:
'Windows cannot copy file C:\Users\jtest\ntuser.pol to location \\server\Profiles$\jtest.V2\ntuser.pol. This error may be caused by network problems or insufficient security rights.
DETAIL - Cannot create a file when that file already exists.
Other observations:
This issue occurs with all test users upon each logoff attempt except for the very first logoff, where there is no network share copy of ntuser.pol to get in the way.
Prior to logoff, the network share copy of ntuser.pol has an older timestamp than the local copy. This is not a cause or symptom but it leads me to believe updating the network copy of the file at logoff is normal/required behavior.
If I delete the network share copy of ntuser.pol prior to logoff the error does not occur. I don't suspect file permissions are the cause since I used the same user having difficulty logging off to delete the network share copy of the file.
ntuser.dat has no problem overwriting itself upon logoff.
I was able to repeat the problem with two windows 7 clients.
I've been all over the usual suspects (i.e. group policies affecting roaming profiles, file/folder permissions, installed every hotfix relating to roaming profiles and folder redirection, and googled every keyword) and came up empty. I confirmed offline
caching for the profile share is disabled.
Does anyone know what may be going on here? I'd greatly appreciate a point in the right direction. Thanks in advance.

You could too run a process monitor to watch what happen. With filter you can easilly configure it on the server to not log everything except read|write on the profile.
Regards, Philippe
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File Associations in 2012 R2 RDS Server using Roaming Profiles

Background Information
We recently moved from using 2008 R2 RDS servers to 2012 R2 RDS Servers. All of our users
have roaming profiles. When we migrated from the old terminal servers to the
new terminal servers, the users got completely new profiles. The only thing
moved from their old profiles were documents and items on their desktops. We
have multiple PDF viewers/editors installed on our RDS servers. Mostly due to
the cost difference between Adobe Acrobat and other, cheaper products that a
lot of our users can get away with using that don't need the functionality of
Adobe Acrobat.
The Problem
Ever since moving to the new 2012 R2 RDS servers, whenever our users log off terminal
server, the next time they log in their default PDF Viewer association doesn't
load, and they have to go through the process of choosing a default PDF viewer.
This only occurs when there's more than one PDF viewer installed on the server.
We've tested it with only one PDF viewer program, and the setting remains after
logging off and back on. The problem we've found is that the registry key that
houses the default user choice:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf\UserChoice
when set during the session, to Adobe Acrobat 11 for example, reads as such
inside that registry key. For example, the Progid key will say
Acrobat.Document.11 and this setting will persist until the user logs off. Upon
logging off and back on to the terminal servers, if you look at that same
Progid key, it has been converted in to a Hash value, and the Operating System
is unable to read the hashed value and determine what that user's default PDF
Viewer choice is, causing them to have to go through the process of setting it
again.
Things we've tried
We created a GPO that runs a script that exports the registry key upon log off that has
the non-hashed value, and have it set to import that value on log on. However,
by default this registry key has the DENY WRITE permission applied to it, so
when the system tries to import the registry key through the login script it is
unable to do so.
Summary
This issue only started happening once we moved over to 2012 R2 RDS servers. It only
occurs for users using Roaming Profiles. It only occurs when we have multiple
PDF Viewers installed on the servers. Any insight on why this is happening or
how to resolve it would be greatly appreciated.

I would use GPP to push the value, 'not hashed'. You can give right to the registry too, so like adding everyone group to that registry branch. (https://technet.microsoft.com/en-ca/library/cc753092.aspx)
Regards, Philippe
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wiki article about it!

Server 2008 R2 Roaming Profiles

I am trying to get roaming profiles for Win Server 2008 R2 to work. I followed the instructions given by Lanwench at the following link:
http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/2e3d27cf-38ec-433d-8bee-2a69a73871a5/
I have created a new virtual disk on my AD server and am trying to get the profiles to start placing their profile data in that drive. However, I'm having trouble getting it to work correctly. When I log onto the machine it says that it is loading a temp
profile because the profile cannot access the profile data. The correct permissions are setup and no profile data is being placed in the shared folder. I know the permissions are setup correctly because I can successfully reach the folder from the profile
I'm trying to store.
What am I doing wrong here? Thanks in advance.

Hello,
It seems that this is a problem with permissions or connectivity / DNS resolution.
To configure roaming profiles, refer to that: http://technet.microsoft.com/fr-fr/library/cc738596%28v=ws.10%29.aspx
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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New domain, Roaming Profiles, Outlook 2010 gives error 'Your Outlook data file cannot be configured'.

Hi there,
I have recently setup a new domain, with a new domain controller and new exchange 2013 server.
these are running on a cluster of 2 x hyper-v 2012r2 hosts. All VMs are running server 2012 r2.
although I don't think that has any bearing on my issue.
I have migrated all of my existing user machines to the new domain.
We use roaming profiles.
When a user logs into their PC for the first time, all is ok.
when a user logs into a different machine (they log off of their first machine and then log into a second machine),
they get the following error when opening outlook.
'Your Outlook data file cannot be configured. C:\Users\%username%.domain\AppData\Local\Microsoft\Outlook\[email protected]'
I can manually resolve this on each machine by doing one of the following.
1. Before the user logs in, I log in as an administrator or browse to the pc from another machine create a folder in users called 'whatevertheuserssusernameis' (please note, I actually put in the user's username, ie OKIRWAN)
when the user then logs in, their profile is created in %username%.domain instead of %username%.
I believe this is the route of the problem, as when we added the new machines to the domain, and they logged in for the first time to their 'usual machine', there was already a folder in users with their username, so when we added to the new domain and logged
in for the first time, it created a new folder called %username%.domain, however when the user logs into a pc they never have logged into before, it creates their profile in %username% but their roaming profile is looking for their OST in C:\Users\%username%.domain\AppData\Local\Microsoft\Outlook\[email protected].
2. My second way around this is to go to control panel and mail and remove and recreate the users outlook profile.
As I have 100 users, who move to various different machines, these manual options are not really viable.
I have tried redirecting the OST file to c:\OST via group policy, this did not resolve the issue.
All users are local admins on their machines.
if I open outlook as administrator then it loads ok and creates the OST file in C:\Users\%username%.domain\AppData\Local\Microsoft\Outlook\[email protected].
however if I close outlook and open it again without running as administrator I get the following error.
File access is denied. You do not have the permission required to access the file C:\Users\%username%.domain\AppData\Local\Microsoft\Outlook\[email protected]. (even administrators on that PC have full access to that folder).
All users are running outlook 2010.
Any help would be much appreciated.
Kind Regards
Owen

Hi,
We can try to set up new profiles for users via creating a PRF file using the Office Customization Tool.
http://technet.microsoft.com/en-us/library/cc179062(v=office.14).aspx
Best Regards,
Steve Fan
TechNet Community Support

Roaming Profiles, FM9 and Acrobat Professional (9 and X) - Useful Info maybe to others

Just thought I would post this bit of information, which took me a long time to figure out and I still don't know why it happens.
Basically
Using FM9 (although have FM10 installed but cannot convert at the moment...not to mention...sigh...that a distributor sold that to us knowing that FM11 was about to be released!!!!!!!!!)
Windows 7 Professional, 64 bit
Recently upgraded to Acrobat Professional X (although the same problem happened with Acrobat Pro 9).
Could not get FM to publish to PDF (that is, print to PDF). I could distill, but then I did not get the bookmarks I needed (I tried to find an easy answer to that question, but that was a dead end involving programming).
I have spent too much time on this issue
A while ago, I found that by disabling a roaming profile, or deleting the files in the Adobe folder in a roaming profile, seems to fix whatever problem the PDF printer was having generating a PDF.
Thought I would pass that on in case someone else find it useful.

Amanda,
As Van says, yes you can have both seleced at the same time. I suspect there are other issues on your machine that are creating your problems. FWIW, I too have been running FM9 on a win7 64-bit platform with no issues.
The Roaming Profile is used typicaly with remote logins across a WAN (wide area network), however, application specific gets stored there - depending upon the application. Since you've seemed to have resolved the issue by deleting (or disabling the profile, i.e. the apps won't look there) the Roaming profile folder, it sounds like there might have been something corrupt or erroneous in the Acrobat data folders. When you installed your FM versions, did you deselect the accompanying PDFcreator option? If not and you had an existing Acrobat installation, then some items would have been overwritten, creating some issues for you.

Alternatives to using Zenworks for Roaming Profiles

Novell support tells me I should be using a dedicated Server for Zenworks
This would be a real over kill!
So, are there any alternatives to using Zenworks for Roaming profiles?
Googeling I see SAMBA can support Roaming Profiles
Samba is installed & I created Samba users via SBE Admin but when I select
Samba Administration - seems to be no details ie. users, workgroup name etc?
Is Novell Samba differently?
Is it possible setup Roaming Profiles with Novell Samba?

I'm gonna attempt this with a couple of scripts - (one added to login script
& the other at shutdown)
to copy Desktop & Favorites - already told users they will be shot if the
they put files in my docs!
(It would be nice to do Desktop Colour / Image etc so the user feels at home
but...)
"W_ Prindl" <[email protected]> wrote in message
news:[email protected]...
> Although I use OWS SBE I never use the integrated Simba tools, etc. I
> install everything using the standard non SBE methods. So I don't know
> if you installed SLES Samba or OES ( = Novell) Samba. Of course Novell
> Samba is different from plain Samba as it provides integrated
> Edirectory logon and - if using NSS volumes - transparent consistent
> file access rights.
>
> For Novell Samba your users have to be LUM enabled.
>
> But roaming profiles should work regardless of the Samba server in use.
> But of course - if you do not have a common configuration source such
> as a domain or Zenworks - you will have to configure your roaming ( =
> server-stored) profiles locally at each PC for each user individually.
> Should be possible in a 10 users/10 PCs environment - but that are 100
> configuration entries just for this feature.
>
> BTW I have Zenworks and Groupwise running on the same server in a small
> setup similar to yours.
>
> Only negative thing with Zenworks Configuration Management is, that it
> is a real resource hog at the client side. Recent dual core or quad
> core processor PCs have no problem, but older dual cores and single
> cores come really to a halt with the Zenworks Agent.
> --
> W. Prindl
>
>
> Chris wrote:
>
>>Novell support tells me I should be using a dedicated Server for
>>Zenworks This would be a real over kill!
>>
>>So, are there any alternatives to using Zenworks for Roaming profiles?
>>
>>Googeling I see SAMBA can support Roaming Profiles
>>
>>Samba is installed & I created Samba users via SBE Admin but when I
>>select Samba Administration - seems to be no details ie. users,
>>workgroup name etc?
>>
>>Is Novell Samba differently?
>>
>>Is it possible setup Roaming Profiles with Novell Samba?

Why has Bridge has stored 3.5 GB of data in my roaming profile?

For some reason Adobe Bridge has stored 3.5 GB of data in my roaming profile (C:\Users\<username>\AppData\Roaming) which is then copied around the network as I log into different machines.
The data seems to be mainly a cache of images that do not need to be copied around the network especially as they have no relevance to any other machines I log into.
The Adobe support guys tell me that "We do not support roaming profiles, only the standard win users" and have referred me to these forums. If this is correct then the data should be stored in the local profile folder instead (C:\Users\<username>\AppData\Local).
Is this a setting that I need to change (if so it's a pretty bad default) or is it a bug?
Many thanks,
James.

in Bridge go to Edit->Preferences->Cache and mess around there with the Location folder

How to Create Roaming Profile(s) For Windows Workgroups

This Tutorial Shows how to create roaming profile(s) for Windows Workgroups.
Here are the steps in order to do this:
On the host PC:
1. Goto 'Folder Options'>'View' and un-tick 'Use Simple File Sharing'.
2. Goto Network Connections and right click on the 'Local Area Connection' (Ethernet recommended)
3. Goto Properties>General, and tick 'File and Printer Sharing'.
Click Apply + Ok.
4. Goto Control Panel>User Accounts, add a new user.
5. Logon to this user, and open the profile folder properties.
5b. Share this folder.
6. Make the Share permissions so that 'everyone' has: Full Control, Read, Change.
Click Apply + Ok.
7. Click on 'Caching' and disable Caching for this Share.
Click Ok.
8. Now goto the 'Security' tab and give 'Administrator' and 'SYSTEM' 'Full Control'.
Click Apply + Ok.
On the remote PC(s):
1. Make the same User as on the Host.
1b.Logon to the account and log back out again. Delete the profile folder from 'Documents and Settings'.
3. Give 'SYSTEM': 'Read','Read and Execute','List Folder Contents' to the 'Administrators' Profile
4. Type 'lusrmgr.msc' into run, goto: 'Users', double click on the new user and goto the 'Profile' tab.
4b. In the 'Profile Path' box, type \\hostPCname\ProfileName.
Click Apply + Ok
*Note* Replace the \\path\ accordingly to what names are on your Host PC.
5. Goto regedit>HKLM\Software\Microsoft\Windows NT\CurrentVersion. Double click
on 'ProfileList'.
Find which key is for the new user. (Example S-1-5-21-58435627-18431725-18026167-1003)
6. Right click that key and goto: 'Permissions' and give 'SYSTEM' 'read'.
*Note* Once you logon to the roaming profile from the remote PC for the first time you can undo this step.
7. goto GPEdit>Computer Configuration/Administrative Templates/System/User Profiles:
Enable these settings:
'Do not check for user ownership of roaming profile folders'
'Delete cached copies of roaming profiles'
'Log users off when roaming profile fails'
"Add the Administrators security group to roaming profiles'
'Prevent roaming profile changes from propagating to the server'
7b. Make 'Timeout for dialog boxes' '1' (seconds)
8. goto: Computer Configuration/Security Settings/Local Policies/Security Options:
Make 'Number of previous logons to cache (if server is unavailable) '0'
Now you're ready to login to the Profile on the remote PC.
*Note* Sometimes, when windows loads it takes a minute for the profile folder to become shared again.
Thanks for reading.

Hi,
I have replied to the below thread mentioning the FM's to create Profile sets, profiles and also target groups. This may be helpful to you.
Re: target group creation
Regards,
Priyanka

Roaming profile not copying

We are using Windows XP SP2, ZFD 3.2 SP3 and Roaming profiles configured
through user policy package (set to copy profile to user's netware home
directory). When logoff/restart or shutdown the xp workstation, we get
"Windows cannot update your roaming profile. Possible causes of this error
include network problems or insufficient rights. If this problem persists,
contact your network administrator"
Detail: The system cannot find the path specified.
There are two messages in Event Viewer:
- Event ID 1504 - same error as above
- Event ID 1509 - Windows cannot copy file C:\Documents and
Settings\...\ntuser.ini to \\Zen1\profile\...
Detail: The system cannot find the path specified.
I looked at the userenv.log but it didn't mean much to me.
Any ideas?

We experience the same message, reinstalled the ZfdAgent.msi install, and
now we never see the message. The problem is caused by the installation
of the Novell Client or the patches for the Client because they save over
top of some of the Zen files.
> We are using Windows XP SP2, ZFD 3.2 SP3 and Roaming profiles configured
> through user policy package (set to copy profile to user's netware home
> directory). When logoff/restart or shutdown the xp workstation, we get
>
> "Windows cannot update your roaming profile. Possible causes of this
error
> include network problems or insufficient rights. If this problem
persists,
> contact your network administrator"
> Detail: The system cannot find the path specified.
>
> There are two messages in Event Viewer:
> - Event ID 1504 - same error as above
> - Event ID 1509 - Windows cannot copy file C:\Documents and
> Settings\...\ntuser.ini to \\Zen1\profile\...
> Detail: The system cannot find the path specified.
>
> I looked at the userenv.log but it didn't mean much to me.
>
> Any ideas?
>

Delte the complete registry entries from roaming profile

Hi,
how can i delete the complete registry settings from a roaming profile user?
I've got a problem with the Adobe Reader plugin, wich isn't available in the IE for this specific user. Other users are able to open PDFs within the IE 9. I've already deleted the AppData folder and the Profile folder. That doesn't solve the problem.
I would avoid to create a new userlogin for the user an copy all data into the new profile.
May there are some registry settings left that I have to delete.
Thanks for help
Malte

Hi Malte,
As you want to delete the entire roaming user profile path for user, you can perform following.
Run > regedit.msc, follow below path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
Find the profileimagepath containing the user you wish to delete and
delete the entire key. Log off as admin and logon back as the user you are trying to fix. This will help to resolve your issue.
Meanwhile sharing link and snap for additional information.
How to reset a Roaming Profile in Windows 7
Hope it helps!
Thanks.

Adobe 9 + Roaming Profiles + Administrator

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