Adobe 9 serial activation

I uninstalled Adobe 9 pro yesterday from my old PC, now when installing on the new Pc today, I cannot get the serial number activated, it would seem that I did not de-activate the serial number first, what is the solution to this problem?

Hi,
Try contacting Customer Service at 8008336687 and they would be able to help you with the activation count as an exception.
Always remember to deactivate the software first before installing/activating on a different machine else it would increase the activation count.
Regards,
Ravi.

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