Adobe 9 wont accep my serial # on new windows 8 laptop.

Trying to install adobe 9 on new windows 8 laptop and it won't accept my serial number

Watching with interest because I have the same problem.

Similar Messages

  • I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

    I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

    I see that the number in my Adobe Account is a MAC serial number – I purchased both the Mac and Windows versions of the program. I tried to enter the serial number of the Windows version into my account and it says it’s already registered. But when I installed the Windows version on a Windows computer I got the invalid serial number message. They have two different serial numbers! Can you help me with this?

  • Problems installing update PS CS5 on new Windows 7 laptop w/ prior PS vers. already installed

    Hi,
    When I first got my new Windows 7 laptop, I tried loading PSCS5 onto it, but since it was an update disk, and previous versions weren't there, it didn't load. I finished my work during a 30-day trial period on a recent sabatical, I uninstalled it and all PS files except images saved, and have now gone through the following process in attempt to load it:
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    2) Loaded PS CS2 from a CD and serial nuimber I own--no problems
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    Otherwise, I'm stuck using CS2, which while OK, is not CS5.
    All my Adobe products have been purchased originally purchased and activated by me.
    Thanks for any help,
    Michael J Kissane

    Hi Jeff,
    After reading your mail, I've un-installed the previous versions now
    (both 6.0 and CS2), including manually some files listed as
    impossible to uninstall under the PS 6.0 wizard (Adobe Program files
    x86, something). I restarted the computer (Lenovo running Windows 7
    Home Premium).
    I then tried to run the PS CS5 Upgrade disk directly and it failed
    with suggestion to go to the ASA, which said quickly "Inspection
    could not identify any issues. Please contact Adobe Support for
    further assistance"... and the website for same.
    I recall I did get a box with a request for the qualifying
    prerequisite's serial when I first tried this in December, but not
    having that on hand and after failing (I believe I even tried getting
    serials from 'My Adobe' resource) I punted and went for the trial
    period to finish my project. The rest I've written about in my forum posting.
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    http://forums.adobe.com/message/3880631#3880631 may get me through
    it. Otherwise, I don't know if I can save what's on the new laptop to
    an external HD and start all over after back tracking to a previous
    point (this was possible in older Windows OS, I recall, but one lost
    anything not saved elsewhere as the clock was turned back, so to speak)
    Frustrating...I had problems with Adobe Reader, too, and I hope I've purged it.
    Will persevere, but without wasting eons of time. Other fish to fry
    and all that...
    -Mike

  • I just got a new windows 8 laptop and I am trying to install the version of photoshop elements I bou

    I just got a new windows 8 laptop and I am trying to install the version of photoshop elements I bought at Costco on it, and it will not accept the serial number on the package.

    Hi Jglowney,
    Please let me know what error you get while using the serial number to activate.
    You may want to refer : http://helpx.adobe.com/x-productkb/global/error-serial-number-invalid-try.html

  • HT2509 Can I move all my font book fonts to my new Windows 7 laptop?

    I have just been migrated from an iMac which has all my fonts set up in Font Book to a new Windows 7 laptop with docking station.  I use Adobe Illustrator and Photoshop constantly and need all my fonts on my new laptop.  Can someone tell me how to migrate/copy all my fonts from my old iMac into my new Windows 7 laptop?  Thanks for any help you can provide.

    Not a problem with the catalog, but with the file system on the drive. It's Windows NTFS and while Macs can read it, they cannot write to such drives without extra help due to the security stuff and permissions. You will have to think of something else like storing your stuff on a NAS so it is accessed via networking protocols, not native file handling or you have to buy a suitable system extension like NTFSforMac. Conversely, the same would be true if your disk was Mac HFS formatted and you wanted to access it from Windows. C'est la vie, chéri...
    Mylenium

  • HT2480 I have a new windows 8 laptop required at work and want to sync my iphone 5 contacts, calendar, etc with OUtlook.  How?

    I have a new windows 8 laptop required at work and want to sync my iphone 5 with outlook.  We do not have an exchange network

    Have a look at this: http://support.apple.com/kb/DL1455

  • How can i sync my iphone and ipad to my new windows 8 laptop without it deleting anything?

    How doi sync my iphone and ipad music to my new windows 8 laptop?? without anything being deleted...

    Migrate your iTunes library from the previous computer, or see Recover your iTunes library from your iPod or iOS device if that is no longer possible.
    tt2

  • New windows 8 laptop gives error 800 when tries to connect to vpn and it is unable to connect to softphone as well.

    Hi,
    I am trying to switch over my work computer from a windows 7 laptop to a new windows 8 laptop so far I have not been able to connect to the VPN on windows 8. The windows 7 connects without an issue and is still connected. The same for my softphone using
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    Any help on this issue will be greatly appreciated!

    Hi,
    Error 800: Unable to establish the VPN connection. The VPN server may be un-reachable, or security parameters may not be configured properly for this connection.
    Please temporarily disable Windows firewall and Windows defender to check if that helps.
    Regards,
    Kelvin Xu
    TechNet Community Support

  • PSE 10 Catalog from old XP laptop to new Windows 7 laptop

    Hi,
    I have an old laptop with Photoshop Elements 10 and Windows XP. I am now changing to a new laptop with Windows 7 (64). Based on my understanding I should make to following steps:
    With old XP laptop: Create a full backup of the catalog to an external harddrive using PSE 10 Organizer's Backup Catalog -function.
    Install PSE 10 SW to the new Windows 7 laptop.
    Restore the backup from the external harddrive to new laptop using Restore Catalog -function.
    Deactivate PSE 10 from the old XP laptop.
    However, I am a bit puzzled with the step #3 and I thought I ask first before doing anything.
    In the old XP laptop I have all the pictures in the D:\<my username>\My Documents\My Pictures -directory. In that directory I have different kind of sub-folders for my pictures.
    In the new Win 7 laptop I should have those in D:\userdata\<my username>\My Documents\My Pictures -directory.
    As you can see there is a slight difference in those directory-paths. Due to that I assume I cannot use "Original Location" as a restore method. However, I want to keep those sub-folders which I have under My Pictures, so I cannot use "New Location" either. But if I use "New Location with the Restore Original Folder Structure" I guess I wll have something like D:\userdata\<my username>\My Documents\My Pictures\<my username>\My Documents\My Pictures or...?
    So, just asking what is the proper way to proceed if I want to have same folder structure under My Pictures - folder, but use Windows 7 default path for My Pictures?

    I guess it is always good to ask, since immediately after posting this question I realized I should use "New Location with the Restore Original Folder Structure" and the new location is just D:\userdata\
    Of course, if you have any additional comments/instructions I should take into account, just let me know.

  • Migrated from old Windows XP laptop to new Windows 8 laptop. Bookmarks, passwords, personalized settings are missing?

    We purchased a new Windows 8 laptop. I used Windows Easy Transfer to transfer data from the old laptop to the new laptop. Now, my wife's bookmarks, saved passwords, and other personalized settings do not appear on the new laptop.
    I am not sure if Windows Easy Transfer actually migrated my wife's Firefox profile. Where would this be stored on the new laptop?
    How can I manually migrate her profile from the old computer to the new computer?

    I do not know anything about Windows 8 but if you have Firefox installed and running there is an easy method of finding your profile: let Firefox do it for you by using the troubleshooting option as explained in this article
    * [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]]
    ** also see [[Back up and restore information in Firefox profiles]]
    I would imagine your wife's profile should be in a similar location to your own but under another user's name.
    To manually migrate the profile just overwrite the existing default profile of your wife in Windows 8 with the full profile folder and files from the XP. For full details on how to do this and further background information please look at:
    * http://kb.mozillazine.org/Moving_your_profile_folder#Create_a_new_profile_and_migrate_your_old_data
    Although I am unable to give you a direct answer to your question I hope the above articles will help, post back with how you get on.

  • My windows laptop suffered a serious crash. How can I transfer all music and content from iPhone to iTunes on new windows 8 laptop?

    My windows laptop suffered a serious crash. How can I transfer all music and content from iPhone to iTunes on new windows 8 laptop?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Having trouble running Dreamweaver on new Windows 8 laptop.  No trouble running it on Windows 7.

    Having trouble running Dreamweaver on new Windows 8 laptop.  No trouble running it on Windows 7.

    Thanks for your reply.
    When I tried downloading Dreamweaver CS6 onto my laptop, it took over 2 hrs to download, then it compressed it into a Zip file which I was never able to open.
    Not sure why I am having so much trouble. We’ve had no issue loading onto our Windows 7 lab, however, we are not successful using the download on my work laptop. 
    We are going to try again, however, it this doesn’t work, perhaps I should try the trial download – and take it from there?
    Thank you in advance. 
    Ms. Laura Sciortino
    Basic Technology Instructor
    Grades 7-8, 10 - 12
    Weehawken High School
    Peer Leadership Advisor
    Grades 9 - 12
    Main Office: 201.422.6130

  • Why won't itunes download to my new Windows 8 laptop?

    Been trying to get itunes for my new Win 8 laptop, but nothing happens.  I click the download icon, message at bottom of screen asks if I want to run or save, but no download, then a "Thank You for Downloading itunes" message from Apple.  Have set my popup blocker to "low" but doesn't help.  I know I am trying to download the correct version-- itunes 11 64 bit.  Doesn't make any difference whether I choose "run" or "save" download still does not happen.  I've downloaded other software, Adobe reader, free card games, with no problem, so I am thinking it is something particular to itunes.

    Try a different browser.

  • When trying to install itunes on my new windows 8 laptop the browser says it installed but it didnt, how can I install it?

    I have tried to install iTunes on my new windows 8.1 laptop on both ie and chrome.  It says it has downloaded on the browser but nothing has popped up for it to download.  It tells me thanks for downloading, but nothing has come up to download it.  Just needing suggestions on how to download iTunes to my new laptop.  Thanks in advance.

    See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
    tt2

  • TS1967 I got a new Windows 8 laptop, upgraded Itunes and all my music is missing, including album names. Help!

    Recently had to get a new laptop, everything was showing up correctly on the old one in the process of transferring music as far as playlists and albums. I recently went to sync my Classic and found it had most of my albums missing completely or the titles changed to "Unknown Album." My playlists are missing completely, and my "most played, etc" albums are blank. This is all on the new laptop, I haven't tried to plug in the ipod Classic or Iphone 4s to sync yet since the original transfer a month ago.
    I'm not sure if this was due to the transfer between computers or new Itunes upgrade. Any info you can give would help. I'm running a windows 8 laptop.

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

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