Adobe Acroat 8 Pro & Windows 7 (64-bit)

I have gotten a new computer that is running Win7 64-bit. I have a copy of Adobe Acrobat 8 Pro that I'm trying to get to work on the new system. During the install process, it brought up an error asking for the Windows Vista adobepdf.dll file. Since I also have a computer that is running Vista, I was able to locate the file needed to finish the install. However, when I try to PDF a website for example, it shows an error in the task manager (down by the clock). When I check the properties of the Adobe PDF printer, it shows the port as being "LPT1".
I have contacted Adobe via the online chat, but was directed to the website www.adobe.com/support. There, I wasn't able to find anything.
I guess the first question to ask is ... Is Windows 7 64bit & Adobe 8 Pro compatible? If so, what am I doing wrong? If not, that answers the whole issue right there. When I asked the Adobe chat rep, all they said about the compatibility, is that it wasn't tested on Win7, so they don't know.
I've tried to do the install a couple of times/ways. The first time I did the install, I clicked on cancel when it asked for the Vista AdobePDF.dll file. I got the same results as I did when I found the file.
Any help would be greatly appreciated.
Thanks.

After searching around on other forums and help sites, I found the answer @ http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/acrobat-8-or-9 -with-windows-7-64bit-printing/99f812d3-d025-44f4-bba2-5a483ce1e730. The part I did was downloaded the update to 8.1, and it worked perfectly after that.

Similar Messages

How to install adobe premiere pro cs6 64-bit in 32-bit computer

Hello
is there any method to install adobe premiere pro cs6 64-bit in 32-bit computer
I bought bit computor.
Please tell me the solution.
Thanks for your help in advance

Is there a version of CS 6 I can instal on x32? or no chance at all?? thanks

Color on exported video on Adobe Premiere Pro Is a bit off from the original source video

I have both Cyberlink powerdirector 10.0 and Adobe Premiere Pro C6
I noticed that adobe premere cs6. when exporting the video.. colors are a little off.. never matching the same tones as the original
source
i took a screenshot so you can see what i mean.. Notice Adobe is a a little mor orange. is there a way to fix this? Cyberlink powedirector always matches the source color when you export it. except Adobe Premiere Pro CS 6
i have windows 7 64 bit (Nvidia GeForce GTX 670M

Thanks for answering. I ddi notice different media players show colors different. But on the screenshot i just showed you.. all 3 are from the same media player.
For some reason everytime i export a video from Adobe premiere pro the color is never the same as the source on media player. I tried it on 4 different videos. Other software programs like cyberlink power director export the video with no color change.
1)The original source from the picture is a mpeg-4 (avc)
2)i always use wmv codec to encode all videos. So the shot from Premiere Pro was using WMV codec. and the other shot (cyberlink powerdirector) was also wmv to encde.
3) I even tried to see if maybe i used a different video format to encode it would fix the slight color change. like h264 and mov.. but nope still same issue
4) I did what you told me to show the source and exported video on Adobe Premiere and really weird. the exporterd video from Adobe Premiere now shows the exact color as the source.. but the exported video from Cyberlinkpowerdirector shows the color a bit different.
Heres the media codec information
Original Souce Video
General
Complete name                            : C:\Users\User\Downloads\meh_1280x720.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42
File size                                : 358 MiB
Duration                                 : 9mn 39s
Overall bit rate                         : 5 178 Kbps
Encoded date                             : UTC 2012-08-15 09:47:22
Tagged date                              : UTC 2012-09-19 02:29:56
Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : [email protected]
Format settings, CABAC                   : No
Format settings, ReFrames                : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 9mn 39s
Bit rate                                 : 4 918 Kbps
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.223
Stream size                              : 340 MiB (95%)
Language                                 : English
Encoded date                             : UTC 2012-08-15 09:47:21
Tagged date                              : UTC 2012-08-15 09:47:45
Color primaries                          : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics                 : BT.709-5, BT.1361
Matrix coefficients                      : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177
Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 9mn 39s
Bit rate mode                            : Constant
Bit rate                                 : 256 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Compression mode                         : Lossy
Stream size                              : 17.7 MiB (5%)
Language                                 : English
Encoded date                             : UTC 2012-08-15 09:47:21
Tagged date                              : UTC 2012-08-15 09:47:45
Codec Infomation after encoding video on Adobe premiere pro (WMV)
General
Complete name                            : C:\Users\User\Documents\Adobe\Premiere Pro\6.0\testmeg_1280x720.mp4.wmv
Format                                   : Windows Media
File size                                : 498 MiB
Duration                                 : 9mn 39s
Overall bit rate mode                    : Constant
Overall bit rate                         : 7 205 Kbps
Maximum Overall bit rate                 : 10.1 Mbps
Encoded date                             : UTC 2012-09-18 23:11:30.285
Video
ID                                       : 1
Format                                   : VC-1
Format profile                           : MP@HL
Codec ID                                 : WMV3
Codec ID/Info                            : Windows Media Video 9
Codec ID/Hint                            : WMV3
Description of the codec                 : Windows Media Video 9 - Professional
Duration                                 : 9mn 39s
Bit rate mode                            : Constant
Bit rate                                 : 10 000 Kbps
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 24.000 fps
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.452
Stream size                              : 691 MiB
Language                                 : English (US)
NumberOfFrames                           : 13907
Codec information for exported video on Cyberlink Power Director
General
Complete name                            : C:\Users\User\Documents\Produce_251.wmv
Format                                   : Windows Media
File size                                : 419 MiB
Duration                                 : 9mn 39s
Overall bit rate mode                    : Constant
Overall bit rate                         : 6 055 Kbps
Maximum Overall bit rate                 : 6 371 Kbps
Encoded date                             : UTC 2012-09-18 22:45:31.348
Video
ID                                       : 2
Format                                   : VC-1
Format profile                           : MP@HL
Codec ID                                 : WMV3
Codec ID/Info                            : Windows Media Video 9
Codec ID/Hint                            : WMV3
Description of the codec                 : Windows Media Video 9 - Professional
Duration                                 : 9mn 39s
Bit rate mode                            : Constant
Bit rate                                 : 6 000 Kbps
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 29.970 fps
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.217
Stream size                              : 415 MiB (99%)
Language                                 : English
NumberOfFrames                           : 17366
Audio
ID                                       : 1
Format                                   : WMA
Format version                           : Version 2
Codec ID                                 : 161
Codec ID/Info                            : Windows Media Audio
Description of the codec                 : Windows Media Audio 9.2 - 320 kbps, 44 kHz, stereo (A/V) 1-pass CBR
Duration                                 : 9mn 39s
Bit rate mode                            : Constant
Bit rate                                 : 320 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 KHz
Bit depth                                : 16 bits
Stream size                              : 22.1 MiB (5%)
Language                                 : English

Adobe Acrobat Pro - Windows 8

I am a new user of Adobe Acrobat Pro. Which version supports Windows 8 operating system?

Hi Auntp1954,
You may install Acrobat XI Pro is fully supported for windows 8. And is the latest version available.
Regards,
Ajlan Huda.

When I open a document in Adobe XI Pro Windows 8.1 I get a white screen and the document does not appear to open, Adobe is 'not responding'

I purchased a computer with Windows 8 and installed the 8.1 upgrade. I installed Adobe Acrobat XI Pro and have had error messages about specific fonts not being present but the document opens just fine. Other times (about half the time) the document will not open or opens as a blank screen, and eventually Adobe Not Responding appears, with the usual choices to close or look for a solution. If I look for a solution it tells me that no solution was found. I have not found any information online about this problem. I have used Adobe Pro in previous versions in a Windows 7 and Windows XP environment and not had any problems. Is there a simple solution to this? I have uninstalled and reinstalled Adobe, and still no luck.

Hi nausm,
Is this issue specific to the pdf files or do you face the issue with any pdf you try to open?
Which application was used to create these pdfs?
Have you updated Acrobat to v11.0.7 and checked?
Are you able to launch Acrobat standalone app without clicking on any pdfs?
You are getting error related to specific fonts because the document might have the fonts that are not available on your computer.
Regards,
Rave

Adobe CS2 on Windows 64 Bit

Hi people,
Please can someone help us, having just called Adobe Tech support they have informed us that they no longer support CS2. We are trying to install CS2 on Windows XP 64 Bit, but during install the setup does not recognise the characters in the path C:Program Files (x86).
We tried loading into the following path 'C: Program Files' it loads but once loaded the program will not run.
Sorry to put such a lame question up but we are struggling and have work to do.
Thanks in advance for any help anyone can give.

http://forums.adobe.com/message/2469243#2469243
Try what I did. The entire cs2 suite is working with 64 bit Windows 7.

Fatal Error! Acrobat XI Pro, Windows 7

Adobe XI Pro
Windows 7
Was trying to print from PDF to my desk printer which is a HP LaserJet P1006.

We are experiencing the same with one of our computers. We did a silent install using the MSI initially. Then after this issue we uninstalled the application and installed manually via the setup.exe file. This did not resolve the issue. (Win7 workstations). Still looking for a fix.

¿Cómo actualizar Adobe 9 Pro Win a Adobe 11 Pro Mac?

Tengo Adobe 9 Pro Windows y no sé cómo puedo comprar una actualización a Adobe 11 Pro Mac. He buscado en la web como hacerlo y no lo he encontrado ¿Cómo puedo comprar una licencia de actualización?

Tienes que ir a la página de producto de Acrobat,
http://www.adobe.com/es/products/acrobat.html
y a la derecha verás un recuadro para comprar Acrobat, pulsa en las ventanas que aparecen para escoger en lugar de versión completa, ACtualización, debajo escoge la versión,....
Marca por favor tu pregunta como contestada para facilitar su consulta a otros usuarios.

Adobe Premiere Pro 2.0 is unable to uninstall? 64 bit windows 8 laptop

I have Adobe Premiere Pro 2.0 on a 64 Bit Asus laptop running Windows 8 and I've been trying to uninstall and reinstall the program as it's been having trouble starting up. However, when I go to uninstall it, the wizard is interrupted and I get a message saying that the wizard was interrupted and the program was not uninstalled.
If I go into my Program Files (x86) and try to manually remove it, a notice pops up telling me that another program is using that folder. I've checked Task Manager countless times and I still can't figure out what's preventing me from uninstalling.
Help?!

i would go into safe mode and try the uninstaller again. then delete any left over folders. How To Boot Into Safe Mode On Windows 8 or 8.1 (The Easy Way)
there is a cleaner tool from adobe, to run after uninstall, but it says its for newer versions. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Can I still download Adobe 9 Pro Extended and will it work with Windows 8 64 bit?

Can I still download Adobe 9 Pro Extended and will it work with Windows 8 64 bit?

It is not clear what application you mean when you say Adobe 9 Pro Extended, so it ois not certain if it is available for you to download. If you can diownload it, it will only be valid for a 30 day trial unless you already own it and have a serial number to activate the trial with.
You can search the following site and see if you can find the trial version to download... this site is the only likely place you might find the software available for download.
If you find it there, be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
http://prodesigntools.com/tag/ddl

I installed Adobe Acrobat Pro XI on my Windows 7 Ultimate (64 bit) machine. It won't start.

I installed Adobe Acrobat Pro XI on my Windows 7 Ultimate (64 bit) machine. I double click the desktop icon and double click on a PDF file and the hour glass (circle) appears for about 5 seconds but no Adobe Acrobat.

If it's not launching you can try repairing it from the control panel. If that doesn't work then try reinstalling it.

Adobe Acrobat Pro 9 and Windows Vista

The last version of Adobe I used to use is version 5. Of
course that is outdated, and it would appear that the files I
created with that version are not compatible with the Adobe Reader
9. So I downloaded the trial version of Adobe Acrobat Pro 9 and
tried to install it. The computer I am trying to install it on is
new and the OS running is Windows Vista Home Premium (32-bit I
believe). When it says it is installing, after it reaches
99.blah-blah % it keeps asking me about a scanner being connected.
What the heck is that all about? It's weird. I connect my scanner
and it scans and I print a document to a Microsoft OneNote file,
after which when I close the scanner window the program is not
installed at all. I check my program list from my start menu to see
if it is there; and nothing. This thing is, why the heck doesn't it
just install the full trial program like any other normal
installation? I just want to be able to send word, excel, etc.
documents using the acrobat distiller like I used to and create pdf
documents. This is very frustrating. If this is some kind of
strange compatibility issue with Vista, than I am really starting
to regret buying a system with Vista on it more and more. Can
anyone tell me what is going on here. What I may be doing wrong?
Anything. Please help. Thank you.

Hello,
I'm sorry I'm not able to address your question. These forums
are specific to the
Acrobat.com website and its set of hosted services, and do
not cover the Acrobat family of desktop products.
Any questions related to the Acrobat family of desktop
products would be best suited in the Acrobat User Forums:
Link to
Acrobat Forums
Thanks!
Michelle

Adobe Acrobat 9 Pro Extended, 64-bit Add-On, Version 9.0.0

Does anybody know if this is still needed for Adobe Acrobat Pro Ext, version 9.5.2 ? Our security people are declaring that this is a vulnerability, and I see no way to update it or even verify if it is needed. There are no clear references to this on Adobe's website, other than for previous versions of 9 Pro Extended.

All I can tell you is it's title in the "Programs and Features" tool of Windows 7. To whit: "Adobe Acrobat 9 Pro Extended 64-bit Add-On." It has an installation date of 8-30-2011 and is only 34KB in size, according to Windows. It is listed below the Main Acrobat 9 Pro program, which doesn't give it's size, but does give the current version of 9.5.2, which is the latest for Acrobat 9 Pro as far as I know.
The one thing I want to establish is whether this add-on is necessary for the current version of Acrobat 9 Pro to function or not. I can find no guidance on Acrobat's website; at least a search reveals nothing anyway. And it is not referenced in their update site at all. If worse comes to worse, I will call them for guidance because our security types are listing it as a problem, and I am wondering if they are confusing this add-on with the main program.
Hope this helps with your knowledge, and thanks for replying.
R

Update 9.1.2 breaks digital signing documents in Adobe 9 Pro on Windows XP

I am able to digitally sign documents using an Aladdin eToken Pro 64k with a fresh copy of Adobe 9 Pro for Windows. However when I update to version 9.1.2 digital signing fails with an "error encountered while BER decoding". Signing still works on Vista and Adobe 9.1.2 Pro. I've checked to make sure none of the settings relating to digital signing changed during the update and none have. Anyone have any ideas on how to correct the problem?

Hi Nick,
First up, there was a small error in my previous post. I said the version of Acrobat (and whenever I say Acrobat I really mean both Acrobat and Reader, but I'm too lazy to type both) that was modified to fix the bug in SHA-1 fallback was 9.1.3, but I really meant 9.3. Sorry about that.
I saw your post from yesterday (http://forums.adobe.com/thread/563601) where you broached the BER decoding error, but in the post above you said signature creation isn't failing any more, so hopefully some update has fixed the problem.
Here's a little bit about the BER Decoding error. During the signing process Acrobat writes the entire file to disk (which is why you always get the Save As dialog as part of the signing process) in the signed state with everything but the actual signature. However, it does leave a hole in the file where the BER encoded cryptographic data will reside once it's be computed and formatted. One thing that is created before the actual signature is the signature appearance. The signature appearance in the form field isn't really the signature proper, but just a graphic representation of the actual signature. The reason that the signature appearance is written to disk before the signature is created is because it too is part of the signed data and must exist before the actual signature is created.
In a perfect world, after the file is written to disk, the cryptographic signature is created and written into the hole in the PDF file, and the signing process completes without any problem. However, if we get to the point that the file has been written out, but during the actual signature creation the process fails, that hole I mentioned isn't filled in. It's not really a hole per se, but a block of zeros that act as a placeholder for the BER encoded data. Because there was some sort of failure and Acrobat didn't get the signed data back from the hardware device what you end up with is a PDF file with a signature appearance, but no real signature in the file. When you click on the signature field Acrobat tries to validate the actual signature, it finds the block of zeros where the signed data was supposed to be, it tries to decode the zeros and gets (as you might well imagine) nothing back and displays the BER Decoding error.
Let leaves us with why didn't Acrobat get the signed data back. When using hardware devices, such as tokens or smart cards, the actual cryptographic signing (the encryption of of the digest with the users private key) takes place on the device. Acrobat (nor any other application) doesn't have access to the private key, which is what makes hardware devices more secure. It's up to the device to sign the data and send it back. If there is any kind of breakdown in that communication channel (which I mentioned in my previous post) the signature creation doesn't reach fruition and you're left with an unsigned file that looks like it was signed because there is a signature appearance.
This is a case where we are providing technically correct, and utterly useless information. It's true that we can't decode a bunch of zeros, but what we should be telling the user is there is no signature (it's kind of like the Matrix where there is no spoon ).
I hope this helps explain what you're seeing. If the the signing process breaks down again please make sure you are using the latest version of Acrobat/Reader and the token software is up-to-date. If everything is current and the problem returns please let me know.
Steve

Cannot install Adobe Acrobat Pro on Windows XP

Good day,
I cannot install Adobe Acrobat Pro on my windows XP machine with SP2 and the latest updates.
The error says that the software cannot be installed on the Operating system, please see minimum requirements. I meet all these but cannot install
I saw a similar question posted on the forums but it is unanswered.
Please assist me.
Wesley

Hi,
This link has the minimum system requirements for Acrobat 10 Pro : Acrobat X Pro Tech Specs
On Windows XP, the minimum requirement is SP3 for 32 bit. I would recommend that you update to SP3 by running Windows Update and then reinstall the application.

Adobe Acroat 8 Pro & Windows 7 (64-bit)

Similar Messages

Maybe you are looking for