Adobe Acrobat 11.0.06 Crashing after scan

Hello
I am facing problems esp when using 'Create -> PDF from Scanner '
I am using Cannon MX472 multifunction printer and after it completes the scans I see the scanned pages for few brief second and then it crashes and I have to do the scan all over again.
I have apple computer with OS X 10.9.2 and also not able to find my printer when I select option ' TWAIN' in
Convert to PDF -> Scan -> Scan Driver but my printer shows up when I select ' image capture ' option.
This is really bugging me a lot as I have to scan many many documents during course of day and its double work for me.
Apart from adobe crashing all my scanned documents are coming out as grey when canned even when I select image adjustment to document.
Please advise how to fix this problem.
Thanks
Vishal

I tried these steps and it did not fix the problem I am having:
> Remove any other instances of Acrobat if installed on the machine like previous version Acrobat 9/X Pro . (Since it may conflict the application.)
> Make sure Acrobat is Updated till 11.0.06
> Launch the Acrobat XI Pro
> Go to Acrobat Icon on Finder and then Select the Preferences Option.
> Under Categories : Go to Accessibility : And then under "Other Accessibility Options" -
Deselect the check box which says - "Enable assistive technology support"
I do not have these options:
> Also under categories go to > Convert to Pdf > Used TWAIN first > Hit ok > Then close the Acrobat XI Pro and then relaunch the acrobat.
> Again go to Preferences and under categories go to > Convert to Pdf then select the Image Capture and then hit Ok button.
> Close acrobat and then relaunch it and see if it Helps you while you do scanning.
> Would recommend you to check to Scan the pdf when the scanner is connected through wire.

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Problem signature:
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Additional Information 1: 0a9e
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Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
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ry a restart.
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Safe Mode
Safe Mode - About

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Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - Fetching PIM API's...
Wed Sep 5 15:33:54 2012
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[INFO] PDApp.WindowManager - Creating APEWindow...
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[INFO] PDApp.WindowManager - Creating window instance
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[INFO] PDApp.WindowManager - Creating APE stage instance
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[INFO] PDApp.ExternalGateway - MessageHandler initialized...
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9/5/2012 15:33:55.070 [INFO] PDApp.StartupCommand Processing the startup Command
9/5/2012 15:33:55.074 [INFO] PDAPP.AppletManager Starting Applet registeration...
9/5/2012 15:33:55.080 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
9/5/2012 15:33:55.084 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 1.0
9/5/2012 15:33:55.092 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
9/5/2012 15:33:55.093 [INFO] PDAPP.AppletManager Loading progress0 out of 1055989
9/5/2012 15:33:55.122 [INFO] PDAPP.AppletManager Loading progress65536 out of 1055989
9/5/2012 15:33:55.124 [INFO] PDAPP.AppletManager Loading progress131072 out of 1055989
9/5/2012 15:33:55.126 [INFO] PDAPP.AppletManager Loading progress196608 out of 1055989
9/5/2012 15:33:55.128 [INFO] PDAPP.AppletManager Loading progress262144 out of 1055989
9/5/2012 15:33:55.130 [INFO] PDAPP.AppletManager Loading progress327680 out of 1055989
9/5/2012 15:33:55.132 [INFO] PDAPP.AppletManager Loading progress393216 out of 1055989
9/5/2012 15:33:55.134 [INFO] PDAPP.AppletManager Loading progress458752 out of 1055989
9/5/2012 15:33:55.142 [INFO] PDAPP.AppletManager Loading progress524288 out of 1055989
9/5/2012 15:33:55.144 [INFO] PDAPP.AppletManager Loading progress589824 out of 1055989
9/5/2012 15:33:55.146 [INFO] PDAPP.AppletManager Loading progress655360 out of 1055989
9/5/2012 15:33:55.148 [INFO] PDAPP.AppletManager Loading progress720896 out of 1055989
9/5/2012 15:33:55.150 [INFO] PDAPP.AppletManager Loading progress786432 out of 1055989
9/5/2012 15:33:55.152 [INFO] PDAPP.AppletManager Loading progress851968 out of 1055989
9/5/2012 15:33:55.154 [INFO] PDAPP.AppletManager Loading progress917504 out of 1055989
9/5/2012 15:33:55.156 [INFO] PDAPP.AppletManager Loading progress983040 out of 1055989
9/5/2012 15:33:55.158 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1055989
9/5/2012 15:33:55.159 [INFO] PDAPP.AppletManager Loading progress1055989 out of 1055989
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9/5/2012 15:33:55.687 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
9/5/2012 15:33:55.689 [INFO] LWA.Main Fetching arguments...
9/5/2012 15:33:55.690 [INFO] LWA.Main Loading ZString...
9/5/2012 15:33:55.691 [INFO] LWA.ZStringLoader Iniziating ZString, trying to load ZString for preferred locale - en_US
9/5/2012 15:33:55.701 [INFO] LWA.ZStringLoader ZString loaded successfully, Applet locale set to - en_US
9/5/2012 15:33:55.702 [INFO] LWA.Main Loading styles for locale - en_US
9/5/2012 15:33:55.858 [INFO] LWA.Main Styles loaded successfully.
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9/5/2012 15:33:55.874 [INFO] LWA.AMTLibXML Fetching AMTLibXML file contents...
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[INFO] LWANative - Got null language in PVPL. Adding ALL
Wed Sep 5 15:33:55 2012
[INFO] LWANative - Got null language in PVPL. Adding ALL
9/5/2012 15:33:55.913 [WARN] LWA.AMTLibXML Creative Suite 5.5 Design Premium : Unable to create SerialNumber object from EnigmaRecord XML!
9/5/2012 15:33:55.914 [WARN] LWA.AMTLibXML Creative Suite 5.5 Design Premium : Unable to fetch value for key: AppLicensingAMTPath
9/5/2012 15:33:55.932 [INFO] LWA.StartupCommand Creative Suite 5.5 Design Premium : Done processing of StartupCommand
9/5/2012 15:33:55.933 [INFO] LWA.StartWorkflow Creative Suite 5.5 Design Premium : Start processing of StartWorkflowCommand, Workflow detected: EULA
9/5/2012 15:33:55.935 [INFO] LWA.EULAWFCommand Creative Suite 5.5 Design Premium : Start processing of EULAWFCommand
9/5/2012 15:33:55.937 [WARN] LWA.AMTLibXML Creative Suite 5.5 Design Premium : Unable to fetch value for key: AppEULAFolderPath
Wed Sep 5 15:33:55 2012
[ERROR] LWANative - Error getting Eula list in Folder :
9/5/2012 15:33:55.944 [ERROR] LWA.EULAContent Creative Suite 5.5 Design Premium : Unable to detect proper result tag node in XML in response of pwa_getEULALocaleList
9/5/2012 15:33:55.945 [INFO] LWA.QuitCommand Creative Suite 5.5 Design Premium : Performing QuitCommand, globalSessionCommit status: false
9/5/2012 15:33:55.947 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Closing PWASession: 8DCCCA0A-8C73-4702-B150-593E566E5D5D Commit: false
9/5/2012 15:33:55.954 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Done closing PWASession: 8DCCCA0A-8C73-4702-B150-593E566E5D5D
9/5/2012 15:33:55.954 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Unloading Applet native library...
Wed Sep 5 15:33:55 2012
[INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Wed Sep 5 15:33:55 2012
[INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
9/5/2012 15:33:55.957 [INFO] LWA.QuitCommand Creative Suite 5.5 Design Premium : Performing quitWorkflow...
9/5/2012 15:33:55.959 [INFO] PDApp.HostMessageHandler Recieved force window close message
9/5/2012 15:33:55.960 [INFO] PDApp.HostMessageHandler Sending message to native
Wed Sep 5 15:33:55 2012
[INFO] PDApp.WindowManager - Destroying window with ID - 1
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Wed Sep 5 15:33:56 2012
[INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Wed Sep 5 15:33:56 2012
[INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating MessageQueueManager
Wed Sep 5 15:33:56 2012
[INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Wed Sep 5 15:33:56 2012
[INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Wed Sep 5 15:33:56 2012
[INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating AppletManager
Wed Sep 5 15:33:56 2012
[INFO] PDApp.AppletManager - AppletManager destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating WindowManager
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating NativeCommandHandler
Wed Sep 5 15:33:56 2012
[INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating NativePlatformHandler
Wed Sep 5 15:33:56 2012
[INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating ExternalGateway
Wed Sep 5 15:33:56 2012
[INFO] PDApp.ExternalGateway - ExternalGateway destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating APE
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Releasing all locks acquired
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Quiting Application
I've opened other CS5.5 apps and they all seem to be okay, except for Acrobat. Is there anything I can do to fix this without a total uninstall and re-install? I'm not seeing this error in two labs where the CS5.5 package I deployed was built using a JAMF Composer Snapshot, rather than AAMEE 2.1
Thanks,
Ted August

I have now come across the same symptoms after deploying the Adobe Acrobat X Pro v10.1.6 security update. The target systems experiencing problems generally have Adobe Creative Suite CS5.5 Design Premium installed.
I have tried replacing/upgrading the Adobe Application Manager v7, reactivating CS5.5 via the command line tool, and upgrading Adobe Photoshop to v12.1.1.
So far, Acrobat X Pro v10.1.6 continues to launch and quit, AAM launches and quits, and the same log messages noted above are written. Has anyone found a working solution to get around this?

Acrobat 8.1.5 crashes when scanning two-sided documents-help!

Hi,
I've been searching for some answer to this, but I'm not finding any yet...
My problem is that I am trying to use Acrobat 8.1.5 to scan in a double-sided multi-page document using a Brother MFC-7420 with a document feeder. I'm on OS 10.5.8. Scanning in single sided works fine, but when I ask for two-sided scanning it scans the first side, prompts me for the second side, scans it, then waits a few seconds and crashes. I get the "application Acrobat quit unexpectedly" message.
No I uninstalled and reinstalled Acrobat, updated my scanner drivers, fixed my permissions, shut down and restarted the computer several times and nothing seems to work. Tonight, however, I got an added conundrum when it allowed me to scan a single sheet front and back with now problem. When I loaded in another three sheets and tried to do the same thing, it died.
Anyone have any ideas?
I don't scan multiple pages double sided very often, but I'm pretty sure I've done it in the past with no problem so this has got me stumped.
Thanks!
Tim

Thanks for all the suggestions.
I have tried all these things (I've completely un-installed everything Adobe on my system, going through the App Support and Preferences, and anywhere else I could find at least three times; thanks to problems with the Auto Updater (now fixed apparently) I've had to manually install all the updates; I've also installed them automatically and am currently at version 8.2.1. I've fixed permission, I've repaired directory structure, I've started in a new user account. The problem still persists. The most remarkable thing is that if I stay at version 8.0 it works properly—flawlessly even.
Do I sound just a little frustrated and piqued?
Here is part of the error report when it crashes—it means nothing to me, but maybe this will help?
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000a6c3e102
Crashed Thread: 0
Thread 0 Crashed:
0   libobjc.A.dylib               0x963f8699 objc_msgSend + 41
1   com.apple.AppKit              0x9678975b -[NSWindow _orderOutAndCalcKeyWithCounter:] + 58
2   com.apple.AppKit              0x96788dd7 -[NSCarbonWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1858
3   com.apple.AppKit              0x965c205c -[NSWindow orderWindow:relativeTo:] + 105
4   com.apple.AppKit              0x965d6809 -[NSWindow orderOut:] + 50
5   com.apple.AppKit              0x966181ad -[NSWindow _close] + 435
6   com.apple.AppKit              0x9678983a _cocoaAppWindowCloseHandler + 77
7   com.apple.HIToolbox           0x9152613d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
8   com.apple.HIToolbox           0x9152557b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
9   com.apple.HIToolbox           0x915253e0 SendEventToEventTargetWithOptions + 58
10 com.apple.HIToolbox           0x915a072d WindowData::Destruct() + 317
11 com.apple.CoreFoundation      0x9324a516 _CFRelease + 182
12 com.brother.twainds           0x1c7cb832 DS_Control_UserInterface(TW_IDENTITY*, unsigned short, TW_USERINTERFACE*) + 316
13 com.brother.twainds           0x1c7cb9df DS_Control(TW_IDENTITY*, unsigned short, unsigned short, char*) + 331
14 com.brother.twainds           0x1c7cc461 DS_Entry + 661
15 org.twain.dsm                 0x199075af -[DS callDS:dataGroup:dataArgumentType:messageID:dataPtr:] + 434
16 org.twain.dsm                 0x199043b1 -[DSM entryDS] + 141
17 org.twain.dsm                 0x19903fd0 -[DSM entry:destination:dataGroup:dataArgumentType:messageID:dataPtr:] + 248
18 org.twain.dsm                 0x19903ddf DSM_Entry + 165
19 com.adobe.AcrobatPlugin.Scan 0x876e122e AcroPluginMain + 115686
20 com.adobe.AcrobatPlugin.Scan 0x87759da0 AcroPluginMain + 610136
21 com.adobe.AcrobatPlugin.Scan 0x8775abad AcroPluginMain + 613733
22 com.adobe.AcrobatPlugin.Scan 0x8775d265 AcroPluginMain + 623645
23 com.adobe.AcrobatPlugin.Scan 0x8775d6c0 AcroPluginMain + 624760
24 com.adobe.AcrobatPlugin.Scan 0x8775e133 AcroPluginMain + 627435
25 com.adobe.AcrobatPlugin.Scan 0x8775e1d2 AcroPluginMain + 627594
26 com.adobe.AcrobatPlugin.Scan 0x877633a0 AcroPluginMain + 648536
27 com.adobe.AcrobatPlugin.Scan 0x8773a88a AcroPluginMain + 481858
28 com.adobe.AcrobatPlugin.Scan 0x877097ed AcroPluginMain + 280997
29 com.adobe.AcrobatPlugin.Scan 0x876e67cd AcroPluginMain + 137605
30 com.adobe.AcrobatPlugin.Scan 0x876d63c0 AcroPluginMain + 71032
31 com.apple.CoreFoundation      0x932488f5 CFRunLoopRunSpecific + 4469
32 com.apple.CoreFoundation      0x93248aa8 CFRunLoopRunInMode + 88
33 com.apple.HIToolbox           0x9154e2ac RunCurrentEventLoopInMode + 283
34 com.apple.HIToolbox           0x9154e0c5 ReceiveNextEventCommon + 374
35 com.apple.HIToolbox           0x9154df39 BlockUntilNextEventMatchingListInMode + 106
36 com.apple.AppKit              0x965046d5 _DPSNextEvent + 657
37 com.apple.AppKit              0x96503f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
38 com.apple.AppKit              0x964fcf9f -[NSApplication run] + 795
39 com.adobe.Acrobat.framework   0x83f8f25a RunAcrobat + 3452
40 com.adobe.Acrobat.framework   0x83f8e62a RunAcrobat + 332
41 com.adobe.Acrobat.Pro         0x00002e8b start + 2455
42 com.adobe.Acrobat.Pro         0x00002602 start + 270
43 com.adobe.Acrobat.Pro         0x0000251d start + 41

Adobe Acrobat 11.0.06 Crashing after scan

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