Adobe Acrobat 11 IE issue

Hi,
We have a customer running windows 8 with internet explorer 10, whenever they try and open a pdf in internet explorer they receive the error 'adobe acrobat does not support internet explorer's 64bit mode, please update to the latest version of acrobat'. We have looked online and checked enhanced protected mode is disabled, We have updated to the latest version 11.0.0.9. Since then we have updated to windows 8.1 With IE11 and it is still happening. We are able to open PDF's in other browsers
thanks

As a web designer - IMHO, Internet Exploder is absolute garbage disguised as software. This (and thousands of other threads in this and many other forums throughout the web) is just more proof of that. I've used Firefox since 2002 when it was still called Mozilla. It does about a million things IE can't and won't, and does them better, faster, and more sensibly.
Microsoft KNOWS that most corporate workstations have Windows and most I/T departments forbid installation of unapporved software, including browsers, so (by a very slim margin) IE is still the most used browser in the world, but... that doesn't by any means make it the best choice. Because they know so many people are literally FORCED to use it at work, they will not make it more functional than they absolutely have to, because they don't care if people like it or not, when they have no other choice.
On a home computer, it's different, and that's why Firefox is just a fraction of a percentage point behind IE in worldwide use, and thanks to iPhones, Safari is rapidly climbing the numbers too.
Rather than trying to work around something that even Microsoft won't bother to fix, abandon their junk and go with Firefox, Opera, Chrome or Safari. It won't be long till you're glad you did.

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