ADOBE ACROBAT 6.0 GONE

Even after a discussion with a "Support Specialist" who doesn't get the difference between Acrobat and Acrobat Reader I can do my job!!!!
Who would have thought some IDIOT software development team would allow a system to be released that doesn't allow a simple pdf file to be opened.
Some nonsense about Power PC no more, Intell now blah blah blah. I'm a CUSTOMER, I don't care about that crap! Just make it seamless like you guys used to. Did someone go to Seattle and train at the Gates Factory????
And oh by the way, the only thing on the Adobe sie is how pdfs won't open in Safari 5.1. Actually that works fine. I just cant open any of the 10 files I spent all morning working on that are on my DESKTOP.
Wake up APPLE. You are becoming tedious. Market share is tentative!!!!
How do I get my money back.

First, didn't "blindly" update. Check the apple site. I accomplished the 3 things it said to do.
Worked great until I actually tried to do some work.
I choose apple because transitions to new software used to be seamless. Now they appear to be trying to see how cute that can be. Can't use a paid for program like Acrobat? Great idea!

Similar Messages

  • Cursor arrow gone from solid black to having white lines go through it and trackpad is not working properly in mail and adobe acrobat - anyone know how this could have happened and how to solve it?

    Can anyone help me?  Concerned that I may have some kind of malware.  My cursor arrow and trackpad are behaving strangely,  The cursor used to be a solid black arrow but now seems to have horizontal white lines running through it.  The trackpad does not function normally either.  For example, when I use my trackpad to scroll up and down in mail  it sometimes works and sometimes does not.  In adobe acrobat it sometimes does not work.  In facebook, the cursor does not line up behind the menu keys as it should.
    Any one know how this might have happened and how I can stop it?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • My account is gone and no record of my purchasing adobe acrobat 9 a few years back

    I purchased adobe acrobat a few years back and am now having trouble with my program malfunctiong. I went to the adobe web site and My Acounts and it no longer exist. I set up a new account and tried to register my product but they wanted a serial # and I no longer have i. I tried to get on the chat line and was unble to get on. The chat line directed me to this site. I HAVE NOT TRIED TO CALL SERVICE YET B ECAUSE THE LEAVE YOU ON  HOLD FOR SO LONG. Can any one help me?

    I am sorry KJerry but you will need to contact our support team.  To much personal information will need to be exchanged to possibly resolve your difficulties in a public forum.  Did you try contacting chat support at http://adobe.ly/yxj0t6?  You may also want to try a different web browser if your current browser is unable to initiate the chat session.

  • Where has Adobe Acrobat 6.0 Professional gone?

    Hi,  I have just done something disastrous.  I had Adobe Acrobat 6 Professional installed and came across Adobe Reader 9 so I thought I'd upgrade!!!  Well, I obviously don't know my acrobats from my readers, etc. do I?  Duh!!  Now I can't look at any pdf documents I have installed because I stupidly removed Acrobat 6 from 'add/delete hardware' in Control Panel.  Oh well I thought, I'll just go to the Adobe website and download Acrobat 6 professional again so I can, once again, have access to my documents  ..... but I can't find it on the website and now I don't know what to do to be able to read my pdf's again.  If I DO download AA 6 professional again, will I be able to read my documents, or will I have to download them again?  Can someone help me please?  Many thanks.  Jan.

    There is an outside chance that if you registered your AA6 (or have proof of purchase), you can call Adobe to try to arrange to get a fresh copy. It might cost a bit if they agree to send it to you and still have it available to send. If it is no longer available for problems like yours, then you will indeed have to upgrade. That may be an issue since you no longer have AA6 and AA9 will check for AA6 on the upgrade. Otherwise it will not install under the upgrade. So in any case you will likely have to contact Adobe.

  • I have a license for Adobe Acrobat XI Standard.  How do I download Adobe Acrobat XI Standard?

    Hello.  I have a license for Adobe Acrobat XI Standard.  How do I download Adobe Acrobat XI Standard?  It seems to be gone from the website...

    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/ACRO/11/win32/AcrobatStd_11_Web_WWMUI.exe" on this server.
    Reference #18.c81c55c.1422713620.1029cb61
    What's wrong here? Anyone?

  • I installed my old Adobe Acrobat 7 pro on my win 7 computer but couldn't activate...the CS deleted it and gave me a new linke to install which wouldn't work.  They lost all my work.  CS sucks.

    I had on old copy of Adobe Acrobat Pro 7 which I purchased full price.  I needed it to fill in my mothers inheritance tax.  I could not activate it so was in the trial period.  I contacted Customer support to be allowed to activate it.  They asked no questions on which OS I was on and send me a link.  The link downloaded the program, but upon install found I had a later version.  I  resumed the call with customer support (30 minute hold) and told them the issue.  They woman (indian) told me to uninstall my old Acrobrat pro and install the program she had sent me.  I did that, error messages.  She (without notice) had put me on another 30 minute hold.  I could no longer install my old version (which they would not let me activate) or the "newer" version because of error codes.  I tried the new ID number and the old ID number with my disc.  Both were invalid.  I called in on a home line as the assistant on the cell line was on permanent hold.  He explained they no longer supported that version and it would not work with Windows 7 (funny it worked before I called them, but could not be activated...so I was 23 days into a 30 day trial period).  Finally the cell girl came back on and lied to me saying I said the software would not work. All I needed was an activation code, I understood not all features would work, but I had tested what I needed and that worked fine.  She argued that it could not install on Windows 7 (false as I had already done it).  She hung up.  The guy on my land line came back with the same lines, but understood CS had worsened my situation. He had no solution for 30 minutes...until he offered the free trial version of version 11.  I have an xp computer (old) I could have used, they just invalidated the serial and activation numbers.  They wanted me to buy the new version.  I don't need that.  I lost half my data.  Their CS (indian) sucks to the max.
    Christopher D Fox, MD
    MIT Class of 1982@

    Since the bookmarks are gone, I no longer have the link to the page for AA7 files that get around the activation issue of the AA7 activation server being gone. In any case, AA7 is not compatible with Win7. You can create workarounds, but both the print driver and AcroTray will not work. You can install another PS driver (even some from Adobe available), change the name to Adobe PDF, and set the port to FILE. Assuming you can find the AA7 link that was part of the old CS and can install it, you will have to run this work around. To use it, you print to the Adobe PDF printer you have created (or even PDF Maker (though not compatible with OFFICE after 2003 as I recall). You then open the file in Distiller to create a PDF. This latter step is what AcroTray normally takes care of, but it does not work in Win7.
    Good luck.

  • Printing from adobe acrobat or word

    Hi!
    I have never been able to print the resulting file from inside the Word or adobe Acrobat applications on my Mac OSX G5. As long as I could save as
    pdf on the desktop, and then open with preview and print from there I was
    sort of happy. But if someone can tell me what is causing this problem already I'd be happy to fix this.
    Now what brings me here is that documented abobe acrobat documents appear unfilled (none of the added text shows up) when I try and print such resulting pdf file e.g. when someone else has edited and sent me the file over an email. The added text is gone and I do not see it with preview prior printing either. This is quite ennoying. I can of course grab the screen and print the result, but the page is smaller this way. Note that the save as pdf and preview options upon printing from inside adobe acrobat are grey which
    does not allow a way out of this situation.
    So what can I do to be able to print documented pdf adobe acrobat documents? Any settings or explanation for my printing problems?

    Fallard,
    No clue, (and sounds goofy to me)...
    You might try downloading Printer Setup Repair from:
    http://www.fixamacsoftware.com/software/index.html
    It's shareware, and might help...
    Hope it helps a little!
    Bob

  • I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

    I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

    Have you opened Acrobat and gone to Help>Updates to get an updated install?

  • No longer able to download pdfs, tried all the stuff on the help page, is this a result of the new version of Adobe Acrobat 10.1.3?

    Previously, I had no difficulty w/ downloading pdfs. Now all I get is a blank Firefox screen, with nothing else happening--no downloads window opening up like before, or anything else. I recently upgraded my Adobe Acrobat to 10.1.3, and I wonder whether this is related to that? Does FireFox not find the new Acrobat?
    I've gone through the things on the Firefox help page like changing download folder and renaming the whatever folder it was from what: rdp? to rdp.old. Does not effect problem.

    Thanks Matt. I finally seem to have got it working better now with having gone into the Preferences, Applications, and selected "USE Adobe Acrobat Pro (default)" It had somehow gotten switched to "USE Adobe Acrobat NPAPI plugin..."
    I admit to not knowing what I'm doing, but this switch seems to have made it workable again.
    Hope this maybe helps others...

  • Adobe Acrobat 9 PRO - Save edits from Fillable PDF via Chrome

    Need to be able to EDIT PDF's in my Browser (chrome) and save those changes to a file. Everytime I save, the changes are gone. I have Adobe Acrobat 9 Pro. Please help!!!

    Open the PDF file in Acrobat, not with the PDF viewer of Chrome.

  • Adobe Acrobat 9 pro crashing after install

    Hello,
    I am running a remote desktop server on Windows 2k8 R2.   I have been using adobe acrobat 9 pro on it successfully about 6 months.   Recently, in what seemed like one night, it stopped working completely.  Anytime we try to print to a file or even open a PDF, Acrobat crashes.  If I open acrobat itself it opens, but as soon as i even click on a menu and without choosing anything click back to the main screen it crashes.
    I have tried uninstalling and reinstalling.   I have tried removing the adobe folder from applicatoin data folders.    I haven't tried a registry cleaning yet but I have manually gone in and deleted all registy files i could find related to Adobe.  
    If anyone has an experience like this or any recommendations I would love to hear them.   My trial version is running out and I have tried everything I could think of.

    Did you do the updates? At this point you may have to download them and install them manually. The updates are available at ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Generally, they have to be installed in order with a reboot at the end.

  • "Adobe Acrobat 9 Pro requires Internet Explorer 6.0 or greater"

    Adobe Acrobat 9 Pro requires Internet Explorer 6.0 or greater is the error that jumps up when I try installing it. Currently this system is running Internet Explorer 7 which is installed at it's default location. Any clues what can have gone wrong?
    Version 7.0.5730.13
    Build 75730
    Program path C:\Program\Internet Explorer (Swedish computer)
    Language Engelska (USA)

    I came upon this post after receiving this error message when trying to install Acrobat 9. In my case, we deploy Acrobat from an Administrative Installation Point (AIP) using Group Policy. I believe the user at this computer pulled the plug while the group policy deployment was taking place. I got the error when trying to install the program manually afterwards.
    I was able to rectify the issue by running msiexec.exe against the MSI in the AIP with the /x switch, performing an uninstall:
    msiexec /x \\server\deploy\AcrobatStandard9\acrostan.msi
    (The program was not showing up in Add/Remove programs, otherwise I would have tried uninstalling from there.) After that, the install proceeded successfully.
    Hope this helps someone.

  • Adobe Acrobat XI Pro not working (at all) following update

    I have been have issues with my Adobe Acrobat XI Pro for a few weeks now.  It stopped allowing me to view, create and print pdfs a few weeks ago.  As I teach part time online at a university- I commonly use pdf's to provide information to my students.  I also use pdf's to transfer data back and for from my work computer - for my full time job - to my home computer and back again.  Not having this availability is really hindering my work.
    My computer runs on Windows 7 with a 64 bit operating system.  Up until a few weeks ago I had no problems.  I'm thinking an update may have gone through that caused the issues.
    In order to reload my full program I had to completely reformat one of my drives which I had remnants of an old adobe version on it- unfortunately, I did not realize that outlook was still pointing to this drive so I lost a lot of data in the long run- needless to say this adobe issue is has been more than just a nuisance to me.
    Once the drive was clean- I was able to reload my software for Adobe XI Pro. It worked perfectly after I loaded it.  At least I was able to breath a sigh of relief.  The next day (yesterday) I was informed that some security updates were needed on the program- considering the age of my disks- It seemed plausible and I received the updates.  This evening, as I was setting up my course for winter semester- I tried to open a pdf- and low and behold- I am back where I was- I can't do anything again.  What is going on here?  I need this program to work- yesterday!  Actually I needed it weeks ago when I started realizing I had issues.
    There has to be a fix out there for this problem- and I can't be the only one with this problem.  I would appreciate any suggestions that anyone has!
    Thank you!

    Bill-
    Thanks for the suggestion- but unfortunately this doesn't work- the reason being is that "Repair" is not option.
    I took a snapshot and attached it of what is available for me when I click on Adobe and as you can see- Repair is not an option.
    I'm getting to the point of frustration- I will probably uninstall adobe again and refuse to get any updates for it.  I honestly do not know what else to do.
    Without adobe I can't post assignments for my college students to my website.  Winter term starts tomorrow and I am very much behind schedule because of this problem.
    I can't be the only person having this issue.
    Again- I do appreciate the suggestion.  Wish it would have worked.

  • How do you fix error message "There is a problem with Adobe Acrobat/Reader. (6:6)

    How does one fix error message "There is a problem with Adobe Acrobat/Reader.
    If it is running, please exit and try again. (6:6)

    http://www.essexinfo.net/queens-road-residents-association/assets/documents/village-voices is one example but a whole lot of the material which has been uploaded as pdf files over the last four years is now unviewable - if you click on the link you just get a black page.  The main site url is http://www.essexinfo.net and our site is the Queens Road Residents Association.  I have just gone through every link on the site and a number of links when clicked on will not bring up the material.  I tried going into Adobe 10 on my computer and disenabling protected mode as was suggested on your forum and at first when I went back into the essex info site it seemed to have worked when I clicked on a link that had only produced a black page.  However when I went back to test all the other links I found that the problem was still re-occuring.  This is really weird as the site and my connections to it which I sometimes make by directly accessing the site and sometime via a link from our QRRA blog have always worked perfectly with no problems up to now.  I downloaded adobe 10.1 on 8 March 2011.
    I contacted essexinfo separately but they said everything seemed to be OK at their end working from within the system.
    If you can help I would appreciate it.
    Pat

  • Reader X problem.  I get following error message:There is a problem with Adobe acrobat Reader If it

    I am recieving this message:
    There is a problem with Adobe acrobat Reader, if it is running, please exit and try again (103:103).
    I used to be able to open pdf files directly in Explorer now I just get a blank screen and Done.  Can anyone help me please?

    http://www.essexinfo.net/queens-road-residents-association/assets/documents/village-voices is one example but a whole lot of the material which has been uploaded as pdf files over the last four years is now unviewable - if you click on the link you just get a black page.  The main site url is http://www.essexinfo.net and our site is the Queens Road Residents Association.  I have just gone through every link on the site and a number of links when clicked on will not bring up the material.  I tried going into Adobe 10 on my computer and disenabling protected mode as was suggested on your forum and at first when I went back into the essex info site it seemed to have worked when I clicked on a link that had only produced a black page.  However when I went back to test all the other links I found that the problem was still re-occuring.  This is really weird as the site and my connections to it which I sometimes make by directly accessing the site and sometime via a link from our QRRA blog have always worked perfectly with no problems up to now.  I downloaded adobe 10.1 on 8 March 2011.
    I contacted essexinfo separately but they said everything seemed to be OK at their end working from within the system.
    If you can help I would appreciate it.
    Pat

Maybe you are looking for

  • Does Time Machine really restore all files of app?

    Hi mac people, I have done a clean install, then i don't want use migration assistant to move back things, but when i move back garageband 6.0.5, i open it, then i realise that only app is been restore but all the loops and audio is not, then i searc

  • How to maximize report script performance

    I have a report script that takes a while to run. Basically the script is zooming into 3 sparse dimensions and 1 dense dimension. <BR><BR><BR>The dense dimension has 732 stored members.<BR><BR>The sparse dimensions have 92, 280 and 576 members respec

  • Expanding MLB games´ screen to watch it in a bigger size

    Hey guys, I´m trying to find a solution to this frustrating issue with no success. So I thought asking for your help would be of extremely good sense... I´m an MLB.TV subscriber. I watch baseball games through my computer using a broadband connection

  • How to get File type icon for files store on Amazons3

    Hi, i want to know about how to get file type icons for files that we store on Amazons3.i am a devloper ,i want to make gui for accessing amazons3. so ,i want to know about how to get file type icons for files that we store on Amazons3. thanx in adva

  • My 3rd party apps won't open. Please Help (Ipad Mini 6.1.3)

    I have downloaded a 3rd party app, after using it for several weeks without interruption. It suddenly won't open (crashes) everytime I tried to open it. I have already tried on re installing the app, but nothing happened. Please help, I badly needed