Adobe Acrobat 6-Compatibility Issues Message

Does anyone know why when I try opening Adobe Acrobat 6 that I get "This program has known compatibility issues" message? That is as far as I can get opening acrobat. When I press run program, the adobe reader opens instead. Thanks for your help.

I have no clue what you are talking about. What is your OS? If it is VISTA, that is the issue. AA6 and a Reader are not recommended to both be installed. To keep Reader from starting, be sure it is not the default for PDF files and also be sure that it is not running in the background (the norm for the program).

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Adobe Acrobat gives an error message "The key file is missing, canceled"

Hi,
Adobe Acrobat gives an error message "The key file is missing, canceled" this is a direct translation of the Finnish error message. Acrobat is already re-installed. The operating system is Windows Server 2008 R2, and there is also installed Adobe Reader X.
BR
Heikki

Please let us know do you see this error on every launch of Acrobat?
Recommended is to have latest version of Acrobat and Reader. i.e. 10.1.8
Try updating application and then see if you still encounter the error.

Have acrobat 6.1 and have updated new computer with windows 8 get compatibility issue message

have acrobat version 6.1 bought a new computer with windows 8. tried to install but got message there are compatibility issues. Noticed when I push print option dont get the adobe option.

You can try the compatibility setting, but another issue may be if you have a x64 system. AA6 was never designed to work in a 64-bit environment, giving a second level of compatibility to consider. Even on Win7, there were operational issues (like AcroTray not working) and Win8 should just be more of the same and maybe worse. If you can succeed in getting it installed in a compatibility mode, we might then discuss the workarounds you will need. I would strongly recommend you upgrade (well purchase -- too late for the upgrade) to AA XI.

Adobe Reader 9 Compatibility Issues

Hi,
Are there any compatibility issues faced by anyone with ActiveX or Native forms in Adobe Reader 9.0?
Please do let me know.
Regards,
Arafat

I downloaded (5 times) Adobe Reader 9. At 98.7% of the installation process, I get this error message.."The feature you are tying to use is on a network resource that is unavailable."
"Click OK again or enter an alternate path to a folder containing the installation package "AdbRdr812_en_us.msi" in the box below.
I have no idea where this file may be, and fully expect Adobe to be able to find its own files!
Since attempting to download Reader 9. I have lost the ability to read .pdf files online, with the error message Can not launch Acrobat".
After Acrobat -says- it's installed itself, I get this error message...
"Error 1714.The older version of Adobe Reader 9 cannot be removed.
Contact your technical support group."
I am my only technical support group, and really really don't care for this rigamarole, losing "features" I had.
What is going on?

Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
I hope that someone here has the answer to the problem. Anyone?

Ok, here is the update.
The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
So far these do not work:
Relicensing or Registering the Licence
Acrofix.exe
Anyone else have an answer? - or am I the only one suffering this really annoying issue?

Adobe Acrobat X Pro Error Message

Hello there:
I am constantly getting this message when I try and move a pdf that I just worked on into the trash. I then have to re-start my computer to move them into the trash. I just purchased this product a month or so ago.
Screenshot of error is attached.
Hoping someone can help.
Thank you,
Susan Lucibello

Ok, here is the update.
The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
So far these do not work:
Relicensing or Registering the Licence
Acrofix.exe
Anyone else have an answer? - or am I the only one suffering this really annoying issue?

Portege R600-11B - Cannot install Adobe Acrobat 9 - ActiveX issue

I have recently purchased a Portege R600-11B and have been trying to install Adobe Acrobat 9 on it by downloading from the Adobe site.
I have spent several unsuccessful hours talking to Adobe to try and resolve this issue.
They have concluded that my laptop is not compatible with the software.
This is not the case as this laptop exceed the systems specification required in all aspects.
The problem appears to be that it will not run ActiveX even after all firewalls and virus software in disabled - I don't really know what to do - does anyone have any suggestions please?

>They have concluded that my laptop is not compatible with the software.
Thats simply nonsense
The Adobe Acrobat Reader is a small application and can be installed on nearly all computers and systems So thats definitely not a reason why you are not able to install this software.
If this issue is related to the ActiveX then you could change this in your internet browser settings.
For example using the IE7 you could change this here:
Tools->Internet Options->Zones->{zone}->ActiveX controls and plug-ins->Allow previously unused ActiveX controls to run without prompt
You could also try to clean the OS and the registry because the issue could be related to the faulty registry entries.
For this I would recommend using the CCleaner free tool.
Last but not least its always advisable to check the support homepage of the software manufacturers. Here you can find some docs about installation issues with the Adobe Acrobat Reader.
http://www.adobe.com/support/reader/
Check it out!

Adobe Acrobat 11 Bookmark issue

Adobe Acrobat 11 closes when I click through different bookmarks of any pdf file. How can I fix?

Hi Kevin,
Please make sure the Acrobat and Scanner Drivers are up to date.
For Acrobat, Go to Help -> Check for Updates.
For Scanner, refer to manufacturer website.
Else, refer to following article:
http://helpx.adobe.com/acrobat/kb/troubleshoot-scanner-issues-acrobat.html
Regards,
Anoop

Adobe Acrobat X Scanning Issue?

I just purchased Adobe Acrobat X. I have Windows 7 64bit OS. I want to be able to scan directly into pdf as I did with my previous version of Acrobat. I click create pdf, then select scanner and drill down and select my scanner. Abobe Acrobat X crashes every time. My scanner works perfectly with 2 other scanner programs using the twain driver!
Any thoughts?
Thanks for any help!
Kevin

Hi Kevin,
Please make sure the Acrobat and Scanner Drivers are up to date.
For Acrobat, Go to Help -> Check for Updates.
For Scanner, refer to manufacturer website.
Else, refer to following article:
http://helpx.adobe.com/acrobat/kb/troubleshoot-scanner-issues-acrobat.html
Regards,
Anoop

Trouble downloading Adobe Acrobat Pro (unsupported language message)

Good afternoon,
I kindly seek guidance. I purchased a month's subscription to Adobe Acrobat Pro. When I tried to download it, I received an error message stating that it was an unsupported language/platform. I work on a PC. Could I have downloaded the Mac version by mistake?
Thank you!
Amy

Hi Amy,
It's more likely that you have an unsupported version of Windows. Please see the system requirements for Acrobat Pro: Tech specs | Adobe Acrobat XI Pro
Is it possible that you're using Windows Vista?
Best,
Sara

Adobe Acrobat X Pro Issue

I have created an action which convert tmp files into pdf in adobe acrobat X pro .Now I want to run that .sequ (action) daily by creating a batch file.
Is there any way how i can use it through asp.net C# (any version).

is your harddrive 1tb or larger? if so, you'll need to partition that drive to use acrobat x on it.
otherwise:
uninstall acrobat X
run the cleaner, http://labs.adobe.com/downloads/acrobatcleaner.html
restart your computer
if you're using windows, right click the installation file and click "run as administrator"

Adobe Acrobat 11 IE issue

Hi,
We have a customer running windows 8 with internet explorer 10, whenever they try and open a pdf in internet explorer they receive the error 'adobe acrobat does not support internet explorer's 64bit mode, please update to the latest version of acrobat'. We have looked online and checked enhanced protected mode is disabled, We have updated to the latest version 11.0.0.9. Since then we have updated to windows 8.1 With IE11 and it is still happening. We are able to open PDF's in other browsers
thanks

As a web designer - IMHO, Internet Exploder is absolute garbage disguised as software. This (and thousands of other threads in this and many other forums throughout the web) is just more proof of that. I've used Firefox since 2002 when it was still called Mozilla. It does about a million things IE can't and won't, and does them better, faster, and more sensibly.
Microsoft KNOWS that most corporate workstations have Windows and most I/T departments forbid installation of unapporved software, including browsers, so (by a very slim margin) IE is still the most used browser in the world, but... that doesn't by any means make it the best choice. Because they know so many people are literally FORCED to use it at work, they will not make it more functional than they absolutely have to, because they don't care if people like it or not, when they have no other choice.
On a home computer, it's different, and that's why Firefox is just a fraction of a percentage point behind IE in worldwide use, and thanks to iPhones, Safari is rapidly climbing the numbers too.
Rather than trying to work around something that even Microsoft won't bother to fix, abandon their junk and go with Firefox, Opera, Chrome or Safari. It won't be long till you're glad you did.

Adobe Acrobat Automatic Update Issues

When I let Adobe Acrobat 8 Standard Automatic Updater install update 8.1.4, it crashes my operating system, Windows Vista Home Premium, and I have to recover it using latest known good configuration. What can I do to solve this problem? I am using 8.1.3.

Try doing it manually... Apply all updates IN NUMBER ORDER
Acrobat Update http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

Adobe Bridge CC to Adobe Dreamweaver CC compatibility issues

I've just got off the phone to Adobe help desk following an investigation which took a number of days to resolve.
The problem was this -
I'm studying for a Dreamweaver ACE exam on Monday (wish me luck!) and I'm using Adobe Dreamweaver CC "Classroom in a book" to help me prepare.
One of the tasks is to access Adobe Bridge CC, select a JPEG image, and then click File > Place > Dreamweaver to transfer the image from Bridge to where you want to place the image in Dreamweaver. Wouldn't be a problem except on Bridge you can no longer follow the commands File > Place > Dreamweaver, because on the latest versions of Bridge, (as I was eventually told by Adobe helpdesk after their investigation) the option to place a file or image onto Dreamweaver (and now Photoshop) no longer exisits.
this was confirmed when the gentleman at Helpdesk tried installing the latest versions of Bridge/Dreamweaver/Photoshop onto his computer and encountered the same issue.
I'm wondering whether Adobe are now phasing out Bridge as it is now becoming less compatible with Dreamweaver (and now Photoshop) and if so, what it is being replaced with?
I'm also hoping that im not going to get an outdated question on my ACE exam re compatibility between Dreamweaver and Bridge, but thats a whole different issue...
Cheers guys, all the best, and happy new year!
Jon
Message was edited by: jonathan kidd

Is this something that has changed from CS6 to CC?
No, you either are trying to copy from a disk that does not allow you to copy or you don't have the correct admin permission for read write in Finder.
Check the folder or disk with cmd + i (get info) and at the bottom check if you have the correct read and write permissions
But the easiest way to copy to a folder on your system is opening the folder panel in Bridge with the wanted destination folder in view and drag and drop (with option pressed for copy if you are on the same disk) the file from the content panel to that folder.

Cannot Install Adobe Acrobat XI Purchase. Message "A more functional version already exists" and then exits program.

The only other Adobe program I have on my computer is Adobe Reader XI. I had a trial version of Adobe Pro XI but I have since deleted it from my computer and am still getting the error message. It will not let me complete installation.
Did I just waste $300?

Hi jsr_legalassistant,
Please use the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) and remove Acrobat completely from the machine.
Reinstall and check.
Regards,
Rave

Adobe Acrobat 6-Compatibility Issues Message

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