ADOBE ACROBAT 8.1 ENCOUNTERED A PROBLEM

I had been using Acrobat 8 for about six weeks without problem when it started giving the Windows XP message ADOBE ACROBAT 8.1 ENCOUNTERED A PROBLEM and must shut down. This was when trying to edit Document Properties; sometimes I could get one bookmark edited before shutdown, but any attempt at changing the security settings brought the message immediately. The support pages are difficult to navigate and the only clues were in the archive posts. Having found the error in the Windows event log, it was definitely the admplugin.apl. The suggested corrections for this seemed rather involved, so I searched for the file on C drive and found several of them.
I simply deleted the file in ProgFiles\Adobe\Acrobat8.0\SPPlugins dated 10/05/2007 and copied in the file from
ProgFiles\Adobe\Acrobat8.0\Setup Files\{..}\Data1.cab dated 22/10/2006.
This file can also be found on the Acrobat CD. All now seems to be well.
Hope this helps for anyone else new to Acrobat

Usually it is best to do a repair to Acrobat from the control panel in such cases. If that does not work, then an uninstall and reinstall may be needed. There may be an issue with the product registration with the uninstall (I am not too familiar with that) and you may want to check that out first (or wait for others to say there is no problem). In any case, try a repair now.

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Error: adobe acrobat elements has encountered a problem and needs to close

When I right-click to Convert to PDF or Convert to PDF and EMail for .xls, .xlsx, .doc, .docx, .pptx, .ppt, .pub, and .igx items (what I've tried so far), I get the following error: "Adobe acrobat elements has encountered a problem and needs to close". It works fine on .bmp .tif, .txt, .htm, and .jpg (what I've tried so far). I am not having problems printing to Adobe to convert, nor am I having problems creating a PDF within a program, and I'm not having problems converting from IE. I am using Windows XP Professional, Microsoft 2007, and IE 7. My Adobe product is Adobe Acrobat X Pro Version 10.1.2. What can I do to resolve this problem? Thanks.

No, I don't have an older version. I did a search on my C drive for anything that has a name of Acrobat Elements and came up with the following: (I'm hoping you can see this)

Adobe Acrobat Elements has encountered a problem

Hi, I have Adobe Acrobat 8 Standard v8.1.2. When I right-clicked a file (Excel or Word) and chose "Convert to Adobe PDF" I got error message:
Adobe Acrobat Elements
Adobe Acrobat Elements has encountered a problem and needs to close. We are sorry for the inconvenience.
Plus a message to send Error Report to Microsoft ('Please tell Microsoft about this problem' sort of message).
I've been searching if someone else had the same problem but seem we're (in our office) the only one :=).
Pls help. Thanks.

Unable to right click on files and choose the create PDF option.
Adobe Acrobat Elements
Adobe Acrobat Elements has encountered a problem and needs to close. We are sorry for the inconvenience.
I support a client that is seeing this exact same issue with Adobe Acrobat Pro 9.2.0,
I've tried repairing/reinstalling Acrobat and the issue persists. The client can create PDF's if they open the document (in word, excel, etc...) and use the create PDF option from within the application.
Any input would be appreciated.
Thank you!

ADOBE ACROBAT 8.0 ENCOUNTERED A PROBLEM

Hello,
When I try to "save" or "save as" a .pdf file, I'm receiving the following message:
"Adobe Acrobat 8.0 has encountered a problem and needs to close. We are sorry for the inconvenience", with the option to press "close", "debug", or "click here". When I press "click here", I receive a Error Signature screen with the following:
EventType: BEX P1: Acrobat.exe P2: 8.0.0.456 P3: 453c8d7f
P4: LIBMYSQLD.dll P5: 0.0.0.0 P6: 43e88ec5 P7: 000557f6
p8: c0000409 P9: 00000000
Is LIBMYSQLD.dll used with Adobe Acrobat 8.0 and if not, would this .dll cause any conflicts? Thanks for you assistance.

If you are seeing an issue with dialogs causing crashes, like when you use a drop down menu, it may be a conflict with answers.com 1-Click. If you have this installed, turn it off and see if the crash goes away.
libmysqld.dll is used by Organizer that Acrobat8 (and7) install. You can delete your old Organizer folder to see if the problem goes away
C:\Documents and Settings\[[username]]\Application Data\Adobe\Acrobat\8.0\organizer70

Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)

I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
Tony

Tony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal

Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience. Error Code: c0000005 Address: 76f73ac3 I clicked on the OK button and the downloader closed. I then tried to download from the organizer. I

Photoshop Elements 12
Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Code: c0000005
Address: 75e32f71
I clicked on the OK button and the downloader closed.
I did a search on this error code (c0000005) and there seems to be a workaround but no solutions, why is this? I ask that because this problem seems to be years and years old, going back to at least 2005 (do the math that is 10 years).
I don't even have the Camera hooked up and I get this error on download. I redownloaded everything and reinstalled. I allso saw the AVI issues reported with this proble so i updated Quicktime though without the camera being hooked up when I get this error I didn't expect that to work. I tried support and they wouldn't help because I bought it in March this year. Pretty frustrating as I have re-purchased Elements about every 2 years. I think I might need a new CODEC? I had this problem on an Earlier version And I seem to remember that being the Fix but this may be something completely different

I finally found that it was missing a picture so the Catalog was "corrupted". I just deleted the picture and it started working.
I hate Adobe and their total lack of support - thanks for nothing Adobe . Also get this - they offered me to upgrade to 13.0 ( My 12.0 is only 6 months old but they still don't support it on errors. Only install errors!
I have upgrade and repurchase this product 4 times now. I will find something else next time!

Adobe Flash CS5 has encountered a problem and needs to close

Hi,
I have two laptops. I have installed Adobe Flash CS5 in my first laptop (Windows XP). When I start the application, it shows the following message:
"Adobe Flash CS5 has encountered a problem and needs to close"
I have installed the Flash CS5 in my second laptop and it worked fine.
Error signature:
AppName: flash.exe AppVer: 11.0.0.485 ModName: updaternotifications.dll
ModVer: 1.0.0.64 Offset: 0006a8dc
Can anybody help?
Thanks.
Housea

try this also
1. Reset preferences:
To reset on Windows, delete:
C:\Documents and Settings\username\Local Settings\Application Data Adobe\Flash CS4\
C:\Windows\system32\Macromed\Flash\FlashAuthor.cfg
To reset on Mac OS X, delete:
/Users/username/Library/Preferences/Flash CS4 Preferences
/Users/username/Library/Preferences/Flash 10 MRU
/Users/username/Library/Preferences/com.adobe.flsh-10.0.plist
/User/%username%/Library/Application Support/Adobe/Flash CS4/
/Library/Application Support/Macromedia/FlashAuthor.cfg
2. Install the latest Flash update if available.
3. Install the latest version of Flash.
4. Install current Windows service packs and other updates.
5. Run Flash in a simplified mode (Windows). / Run Flash in safe mode (MAC OS - Refer to http://kb2.adobe.com/cps/404/kb404936.html)
Some applications or services may cause system errors or freezes when running concurrently with Flash. Services are specialized programs that perform functions to support other programs. Before starting Flash, disable other applications, including startup items (items that start automatically), and services.
To disable startup items and services, see "Disable startup items and services (Windows XP)" (TechNote kb404984).
To re-enable startup items and services:
1. Choose Start > Run, type msconfig, and click OK.
2. Choose Normal Startup on the General tab, click OK, and restart the computer.
Note: If unselected items were present on the Services or Startup tab, then you will need to unselect them again
6. Install Flash from the desktop.
7. Reinstall Flash in a simplified/safe (for MAC OS) mode.
8. Run Flash in a new user account.
9. Check for font problems.
10. Optimize handling of temporary files by Windows XP.
11. Set the virtual memory paging file to the default size.
12. Repair and defragment hard disks.
13. Scan the system for viruses.
14. Identify the file that causes the problem.
15. Install Adobe Flash CS4 on a different computer.

Adobe RoboHelp 8 has encountered a problem and needs to close.

I am trying to generate a project as WebHelp and after about 10 minutes of generating, the following error message appears: "Adobe RoboHelp 8 has encountered a problem and needs to close."
I am able to generate all other projects, just not this project.
This project is not on the network. It used to be on the network, but I moved it to my local directory awhile ago.
I tried restarting the computer. I tried generating from another computer and that did not work either.
I tried repairing the CPD through Microsoft Access. (I am not able to rename the CPD, because when I do that, almost all of my topics appear as broken links, so I use Microsoft Access to repair the CPD instead).
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Thanks,
Debbie

Thanks. I didn't see anything in the .HHP.
However, I think I'm getting closer to finding the solution (at least I
think I've found the problem).
I have various conditional tags. One is called "uni2" and one is called
"Remove_in_uni2".
When I generate with "uni2" excluded and "Remove_in_uni2" included, the
WebHelp generates.
When I switch them ("Remove_in_uni2" excluded and "uni2" included), then I
get the error.
I tried removing the underscores - didn't work.
I tried renaming it to RemoveIn18 - didn't work.
Any suggestions, anyone?
Thanks,
Debbie
                                                                                From:       Peter Grainge <[email protected]>
To:         Debbie Sarig <[email protected]>
Date:       06/18/2009 09:06 AM
Subject:    Adobe RoboHelp 8 has encountered a problem and needs to close.
The CPD is created from RoboHelp's internal files so a repair will not
necessarily fix the issue as Access will not know what to look for. A
rebuild is what is needed and it should not result in the broken links you
are seeing. However, that can happen and I have seen it. After repairing
the links, I had no further problems. Try generating a CHM first as if that
will create, it may make changes to the HHP that prevent the broken links.
Also take a look in the HHP for any obvious path errors.
Do you have many folders in the project? If not, creating a new project
should not be too painful as you can import all the topics in a folder in
one hit.
See http://www.grainge.org for RoboHelp and Authoring tips

Adobe Muse.exe has encountered a problem and needs to close.

I get this message when trying to open muse. It happened after an upgrade.
"Adobe Muse.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Is there anything I can do?

Please send me ([email protected]) the MuseLog.txt file from your Documents folder.
Then please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "AdobeMuse" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming
Then launch Muse. It will go through the first launch experience of asking for UI language, AdobeID, etc.
Please let me know whether or not that works. Thanks.

Adobe Photoshop CS3 had encountered a problem V10.0.0.0

Photoshop V10.0.0 will not open. It crashes as its loading the Twain drivers at start up. I am running Windows XP.
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The error I get is:
Adobe Photoshop CS3 has encountered a problem and needs to close
Error signature App Name: photoshop.exe
AppVer 10.0.0.0
ModName: unknown
ModVer: 0.0.0.0 Offset 0.0.0.0.0.0.0.4
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Regards
Sally

When I uninstalled my Dell 944 printer Photoshop worked. When I reloaded my printer it crashed again. It seems to crash everytime it loads the TWAIN part of the photoshop opening screen.
I've tried downloading and installing the latest driver from Dell for the printer but its 2005 and the same as the one I have so no luck there.
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Getting "Adobe RoboHelp 8 has encountered a problem..." error. Cannot open project

Windows XP / RH8 / RoboSource Control 3.1
Tried to open a project that I have not accessed for while. After clicking Yes or No to the "Get latest..." queston I get the error "Adobe RoboHelp 8 has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried repeatedly with the same results. Forum search finds several results but see nothing that matches this.
I'm thinking there may be a project file to delete that may allow me to get the project open but thought I should ask first.
Any help will be greatly appreciated.
Joe

Deleting the CPD file allowed me to open the project in RH

How to fix "Adobe RoboHelp 7 has encountered a problem" error?

I am using Adobe RoboHelp 7 to create WebHelp, with Windows XP. I haven't worked on my help project for about 10 days, and suddenly when I try to open the project I get this message: "Adobe RoboHelp 7 has encountered a problem and needs to close. We are sorry for the inconvenience." Other help projects DO open, so it's something about this one. I went to the TechNote called "Troubleshoot system errors and freezes in RoboHelp 7 (Windows XP)" and followed its first steps: downloaded all the updates for RoboHelp 7, installed current Windows service packs (except for IE 8, which gave me a problem last time I tried to install it), and deleted temporary files. None of these solved the problem. Now I am defragmenting my disk, but I don't have much hope for that.
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Thank you!

It is very rare for a project not to open after renaming the CPD and when it does, the HHP is the fallback. I cannot recall a project failing to open from the HHP, albeit with some damage.
As Willam says, I think you are going to have to look at the article on my site.
Many files have names based on the project name. Are they all correctly named? What I am getting at is whether a filename has got out of sync.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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We've a user who has installed Adobe Reader 7.0.8 and xACF on her machine. She also has Adobe Acrobat Professional 8.0 on her machine which she uses for some other work.
Now the problem is that when she tries to open the Adobe interactive form from CRM system, it by default opens by Adobe Professional 8.0 (AND Professional 8.0 has issues with xACF framework, so she can not edit the form or click any button).
I tried to attach "PDF" documents with Adobe Reader 7.0 on her machine - which works when I double click an existing PDF on her machine - it opens in Reader 7.0.
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I even tried follwoing in Professional 8.0 -
Edit -> Preferences -> Internet -> Display PDF in browser (Unchecked)
But as soon as I did this the PDF stopped to display and just an icon appeared.
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Many Thanks,
Vimukta

Hello Michal,
I tried your solution 1. I un-installed both Reader 7.0.8 and Professional 8.0.
Then I re-installed Reader 7.0.8.
Then I re-installed Professional 8.0, but no where during installtion process did it ask me if Professional 8.0 should be default to open PDF files. By default it set it to open PDF files. Now I'm back to original problem.
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Please help.
Thanks,
Vimukta

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So.
We have a machine with Windows 7, Office 2010 Home and Business and Adobe Acrobat X Pro
Earlier everthing was ok, but now we have a small problem.
The PDFMaker don't work with Word. The Add-on is disabled and when I try to enable nothing happends. In Excel and PowerPoint it works.
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Still working in Excel and PowerPoint, but in Word the PDFMaker isn't available.
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Hi "McBack",
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Hi
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Hi Bahmn,
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ADOBE ACROBAT 8.1 ENCOUNTERED A PROBLEM

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