Adobe acrobat 8 install affects all users who are opening PDF files

I am trying to understand how "Installing Adobe Acrobat on Citrix server" can affect users who are opening PDF files? Users who are trying to open PDF files are having problems opening it after I installed Adobe Acrobat 8.
I appreciate your advice.
Citrix Xenapp 4.5
WYSE clients accessing PDF files on our intranet
Installed Adobe Acrobat 8

I have not restarted the Citrix server. I installed it and executed the application and published it.
If restarting resolves it then it is good.
After I installed Adobe Acrobat 8 last night, this morning users who were accessing PDF files from our intranet are not able to access it I am trying to understand what kind of error that they are getting. So, far 2 users have complained that they are not able to open the PDF files.
One user's comment was this
I can't edit an application in Power Site Pro through Mortgagebot.  Mortgagebot tech support told me it has to do with Adobe Flash Player.
Appreciate your reply.
thanks
Ifs

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