Adobe acrobat 8 professional crashes in mountain lion
I just bought a new IMAC with mountain lion. I realize some of the older programs no longer work with it but I reinstalled adobe acrobat 8 professional and it does not seem compatable. I tried downloading an update and a patch but it constantly freezes, trying to use the text edit doesn't work and crashes the program or locks it up. I need to be able to edit PDFS and the program no longer works. Any suggestions?
You could try using spotlight to search for PDF files... short of that, you may have to ask Adobe.
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I have tried to uninstall and reinstall Adobe Acrobat 8 to no avail. The program won't even boot up. It just quits "unexpectedly." Has this happened to anyone? This is the error message I get:
Process: Acrobat [4122]
Path: /Users/stevemccurry/Desktop/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier: com.adobe.Acrobat.Pro
Version: 8.1.2 (8.1.2)
Code Type: X86 (Native)
Parent Process: launchd [108]
Date/Time: 2010-12-06 13:50:17.541 -0500
OS Version: Mac OS X 10.6.2 (10C2234)
Report Version: 6
Sleep/Wake UUID: 8FCE0DA5-7CE3-4358-90B9-70843DBB9A89
Interval Since Last Report: 265467 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 34 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 49A8B0BE-18A1-40CB-BA00-B799D40CAE97
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AdobeLM_libFNP.dylib 0x1c268310 TRR_Fixup + 25242
1 AdobeLM_libFNP.dylib 0x1c53c217 0x1c25c000 + 3015191
2 AdobeLM_libFNP.dylib 0x1c2cc807 TRR_Fixup + 436113
3 AdobeLM_libFNP.dylib 0x1c2cae3a TRR_Fixup + 429508
4 AdobeLM_libFNP.dylib 0x1c26d84e TRR_Fixup + 47064
5 AdobeLM_libFNP.dylib 0x1c475f47 0x1c25c000 + 2203463
6 AdobeLM_libFNP.dylib 0x1c476485 0x1c25c000 + 2204805
7 AdobeLM_libFNP.dylib 0x1c3dde2d 0x1c25c000 + 1580589
8 AdobeLM_libFNP.dylib 0x1c3dec53 0x1c25c000 + 1584211
9 AdobeLM_libFNP.dylib 0x1c4809e2 0x1c25c000 + 2247138
10 com.adobe.adobelm.framework 0x1c07797c AdobeLM_LicensingMenu_IsEnabled + 437160
11 com.adobe.adobelm.framework 0x1c14770b AdobeLM_LicensingMenu_IsEnabled + 1288503
12 com.adobe.adobelm.framework 0x1c112c13 AdobeLM_LicensingMenu_IsEnabled + 1072703
13 com.adobe.adobelm.framework 0x1c0b0b18 AdobeLM_LicensingMenu_IsEnabled + 671044
14 com.adobe.adobelm.framework 0x1c08869b AdobeLM_LicensingMenu_IsEnabled + 506055
15 com.adobe.adobelm.framework 0x1c03fb62 AdobeLM_LicensingMenu_IsEnabled + 208270
16 com.adobe.adobelm.framework 0x1c03ee2d AdobeLM_LicensingMenu_IsEnabled + 204889
17 com.adobe.adobelm.framework 0x1c03eb42 AdobeLM_LicensingMenu_IsEnabled + 204142
18 com.adobe.adobelm.framework 0x1c0199eb AdobeLM_LicensingMenu_IsEnabled + 52247
19 com.adobe.adobelm.framework 0x1c001da3 AdobeLM_GetVersion + 143
20 com.adobe.adobelm.framework 0x1c00c59a AdobeLM_License_Check + 44
21 com.adobe.Acrobat.framework 0x847a2e67 CopiesPagesPDE_Open + 6134267
22 com.adobe.Acrobat.framework 0x84652427 CopiesPagesPDE_Open + 4755387
23 com.adobe.Acrobat.framework 0x8465253f CopiesPagesPDE_Open + 4755667
24 com.adobe.Acrobat.framework 0x8465295b CopiesPagesPDE_Open + 4756719
25 com.adobe.Acrobat.framework 0x83ff1d07 RunAcrobat + 406825
26 com.adobe.Acrobat.framework 0x83f90c80 RunAcrobat + 9378
27 com.adobe.Acrobat.framework 0x84199453 AcroBundleThreadQuitProc + 10275
28 com.apple.Foundation 0x91153270 _nsnote_callback + 345
29 com.apple.CoreFoundation 0x92be29a9 __CFXNotificationPost + 905
30 com.apple.CoreFoundation 0x92be23da _CFXNotificationPostNotification + 186
31 com.apple.Foundation 0x91148094 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
32 com.apple.Foundation 0x91155471 -[NSNotificationCenter postNotificationName:object:] + 56
33 com.apple.AppKit 0x9044a73a -[NSApplication _postDidFinishNotification] + 125
34 com.apple.AppKit 0x9044a64a -[NSApplication _sendFinishLaunchingNotification] + 74
35 com.apple.AppKit 0x905a1595 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
36 com.apple.AppKit 0x905a11b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
37 com.apple.Foundation 0x91188404 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
38 com.apple.Foundation 0x911881c8 _NSAppleEventManagerGenericHandler + 228
39 com.apple.AE 0x9403cf3a aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
40 com.apple.AE 0x9403ce39 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
41 com.apple.AE 0x9403cd46 aeProcessAppleEvent + 197
42 com.apple.HIToolbox 0x9827f301 AEProcessAppleEvent + 50
43 com.apple.AppKit 0x9041ad02 _DPSNextEvent + 1420
44 com.apple.AppKit 0x9041a306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
45 com.apple.AppKit 0x903dc49f -[NSApplication run] + 821
46 com.adobe.Acrobat.framework 0x83f8f55a RunAcrobat + 3452
47 com.adobe.Acrobat.framework 0x83f8e92a RunAcrobat + 332
48 com.adobe.Acrobat.Pro 0x00002e8b start + 2455
49 com.adobe.Acrobat.Pro 0x00002602 start + 270
50 com.adobe.Acrobat.Pro 0x0000251d start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x96e520ea kevent + 10
1 libSystem.B.dylib 0x96e52804 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x96e51cc3 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x96e51a68 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x96e514f1 _pthread_wqthread + 390
5 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x96e51182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x96e51718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x96e51182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x96e51718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x96e2b9ee mach_wait_until + 10
1 libSystem.B.dylib 0x96eb39e5 nanosleep + 345
2 ...obatPlugin.BridgeTalkClient 0x17eed05f ScObjects::Thread::sleep(unsigned int) + 79
3 ...obatPlugin.BridgeTalkClient 0x17ef0909 ScObjects::BridgeTalkThread::run() + 153
4 ...obatPlugin.BridgeTalkClient 0x17eed149 ScObjects::Thread::go(void*) + 167
5 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
6 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1c26817b ecx: 0x0024d380 edx: 0x002f4180
edi: 0x52d358a6 esi: 0xad2ca758 ebp: 0xbfffa9d8 esp: 0xbfffa8b0
ss: 0x0000001f efl: 0x00010282 eip: 0x1c268310 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
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0x961d9000 - 0x961d9ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9620b000 - 0x96282fe3 com.apple.backup.framework 1.2 (1.2) <7F7A0F1F-A74F-C58B-228F-AE7315AB7EDE> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96283000 - 0x962c6ff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x96306000 - 0x96388ffb SecurityFoundation ??? (???) <9714B2B7-854E-834D-FEEC-07F85E10D557> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x96389000 - 0x963a9fe7 libresolv.9.dylib ??? (???) <A48921CB-3FA7-3071-AF9C-2D86FB493A3A> /usr/lib/libresolv.9.dylib
0x963aa000 - 0x9647bfe3 ColorSyncDeprecated.dylib ??? (???) <F55238DD-3D81-97D3-3782-699ABEC323A4> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
0x9647c000 - 0x9648cff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x964fc000 - 0x964ffff7 libCoreVMClient.dylib ??? (???) <891FBE51-E3A8-E1CD-D9FB-9A8F4AFD3650> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x96501000 - 0x96561fe7 com.apple.CoreText 3.1.0 (???) <FBD51135-7095-7DEA-D70A-641A78B49959> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x965e4000 - 0x965e4ff7 com.apple.vecLib 3.5 (vecLib 3.5) <17BEEF92-DF30-CD52-FD65-0B7B43B93617> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x965f0000 - 0x965fdff7 com.apple.opengl 1.6.5 (1.6.5) <FC8EEF0C-ABC3-59D4-A1A5-D30F80782887> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x965fe000 - 0x96de14b7 com.apple.CoreGraphics 1.536.13 (???) <2D7E3989-A709-FDA9-E1B6-794FBF8BB986> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x96de2000 - 0x96de3ff7 com.apple.TrustEvaluationAgent 1.1 (1) <8C570606-D77C-738E-7148-6B28846F0B3C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x96de4000 - 0x96de9ff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x96dea000 - 0x96e2aff3 com.apple.securityinterface 4.0.1 (37214) <83E87779-530F-4D6A-4D42-0A9860D054D2> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x96e2b000 - 0x96fcffeb libSystem.B.dylib ??? (???) <D84E6C3F-163B-315B-AA8B-D6D0B383F207> /usr/lib/libSystem.B.dylib
0x9747f000 - 0x9748cff7 com.apple.NetFS 3.2.1 (3.2.1) <1F28472D-9913-B8CE-B025-BBA52372F568> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9748d000 - 0x974e7ff7 com.apple.framework.IOKit 2.0 (???) <1879BB3D-CAD3-004C-AA44-762A8A951F79> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x978ee000 - 0x97900ff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <023AEAFA-3C43-73A3-F65D-36A0431654EA> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x97c87000 - 0x97c98ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <FF1FC361-4F97-8F22-7272-1EDFF828E7BA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x97c99000 - 0x98000ff7 com.apple.QuartzCore 1.6.1 (227.8) <BFA215E2-23AA-0CCC-0052-D83E7007BE42> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x980fe000 - 0x98147fe7 libTIFF.dylib ??? (???) <42C827FD-0AC2-3374-152D-4DD5481783F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x98155000 - 0x98161ff7 libkxld.dylib ??? (???) <6BFEF643-B6A4-B106-49CB-551A67F92736> /usr/lib/system/libkxld.dylib
0x98162000 - 0x981b2fe7 libGLU.dylib ??? (???) <F7581919-8068-EC96-7C69-7F9B8ED5B2F3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x981b3000 - 0x981c8fff com.apple.ImageCapture 6.0 (6.0) <0E86F45E-E656-9015-7AD4-A2C5F8D8A2FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x98243000 - 0x98566fef com.apple.HIToolbox 1.6.2 (???) <02D800C4-8FD5-29BF-57F6-FC07CDB6287D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9874a000 - 0x9875aff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x9875b000 - 0x98825fef com.apple.CoreServices.OSServices 352 (352) <D1649ADD-313E-6148-158C-CD2FEA884558> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x98826000 - 0x99050fe7 com.apple.WebCore 6531.21 (6531.21.8) <60DEC7F3-954D-F4C4-360A-13575EDCC40A> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x9912d000 - 0x992e9fef com.apple.ImageIO.framework 3.0.1 (3.0.1) <D9A15842-E537-A4D8-BFFB-181C4B8E0CE1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x993ae000 - 0x99455fe7 com.apple.CFNetwork 454.5 (454.5) <42EDE919-43FA-160E-61B3-39921AD8B8B7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x99497000 - 0x99571ffb com.apple.DesktopServices 1.5.4 (1.5.4) <E1BE764D-8887-362A-A945-0C494433F96F> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x99572000 - 0x995a7ff7 libcups.2.dylib ??? (???) <FB14BC9D-D0F6-8440-983F-80C786153E78> /usr/lib/libcups.2.dylib
0x995a8000 - 0x995acff7 libGFXShared.dylib ??? (???) <F3FCE3B4-A1B0-84AA-4680-81874445B9F7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x995ad000 - 0x995b8ff7 libCSync.A.dylib ??? (???) <B80BE1C5-BF5D-285B-E4C8-C774E5119C1F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D84E6C3F-163B-315B-AA8B-D6D0B383F207> /usr/lib/libSystem.B.dylib
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 8 GB, SMC 1.39f5
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.5f6, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATI Radeon HD 4870, Display, Slot-1
PCI Card: Apple 2 Port 4Gbps Fibre Channel Card, sppci_fibrechannel, Slot-2
PCI Card: Apple 2 Port 4Gbps Fibre Channel Card, sppci_fibrechannel, Slot-2
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: WDC WD1001FALS-00J7B0, 931.51 GB
USB Device: Hub, 0x05ac (Apple Inc.), 0x911c, 0xfd300000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd310000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd313000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd312000
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x921c, 0xfd320000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000
FireWire Device: Rev2, Drobo, Up to 800 Mb/sec
FireWire Device: built-in_hub, Up to 800 Mb/secHi,
what is the exact error message that you get? not the error log.
My guess is that this error is caused by the WebLink.acroplugin. I've had similar problems and got rid of it by deleting it. Search for the program in the "programs" folder (something like "Adobe Acrobat ... .app"). Right click it an show content. Search for the plugins subfolder and simply remove/delete the whole "WebLink.acroplugin"-folder.
(/Users/stevemccurry/Desktop/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/WebLink.acroplugin/)
Regards Alois -
CS4 "Save as Adobe PDF" not working in Mountain Lion
CS4 Save as Adobe PDF not working in Mountain Lion
Just bought a new Mac with mountain lion, installed CS4 design premium twice trying to fix this. When you go to "print" then "Save as Adobe PDF" the process fails with a pop-up saying "An error occurred while saving the PDF file". I can still do the standard "Save as PDF" - but that usually results in a file size 10x larger than Save as Adobe PDF so it won't work for me; I need the small file sizes of Save as Adobe PDF.
When I go to Help > Repair Acrobat Installation it seems to be recognizing a repair needed with Adobe PDF Printer (see screenshot below); but when I go through the repair nothing changes it still won't work.
Any help is much appreciated!"Save As Adobe PDF" works fine in Snow Leopard.
Thanks for the link, but this is no help - I already have "Save As Adobe PDF" on the menu - the problem is when I click that it errors out...
I just think its sad that Adobe charges people $2000 and provides zero support for future updates; when I buy an iMac for half that amount of money or an iPhone I get operating system support and bug fix downloads to deal with the latest internet advances for years to come - but Adobe apparently takes your money and says sayonara! Is it really that hard to provide updates on $2000 worth of software for say 24 months?? -
Motion 5 keeps Crashing on Mountain Lion
Dear Sir or Madam,
Motion 5 keeps Crashing on Mountain Lion.
Have you got any update on this?This worked for me too, after i installed the wrong cs6 version because it is so unclear what you actually need from the plethera of patches and updates on the linked page.
Why can't adobe do what normal companies do and update the actual cs5.5 extension manager downloader for mountain lion or at the very least put a blurb on the extension manager page about needing a patch. Instead you make me waste my time googling all over the place to find a single link inside of a forum.
Adobe is the most disorganized software company i have ever seen! -
SERIOUS ADOBE ACROBAT PROFESSIONAL 8 ERROR
Hi
I am using (or TRYING to use!) Adobe Acrobat Professional 8.
But every time it loads up I receive the following pop-up message:
"A serious error has been detected and Adobe Acrobat 8 Professional cannot continue. Please re-install the application and try again."
I click OK, and then another message appears:
"Acrobat.exe - Application Error
The instruction at "0x05bf1243" referenced memory at "0x12284e88". The memory could not be "written".
Click on OK to terminate the program"
I have tried uninstalling and re-installing but the error comes back!
What can I do?? Can ANYONE help?!!I've been watching this thread hoping to find an answer to nearly the same issue... "Acrobat Cannot Continue At This Time Until You Open Photoshop" (?)
It doesn't matter which application I open... Acrobat is worhtless and closes in roughly 5 seconds. Hard to believe Adobe's been unable to duplicate this in-house? Now I'm afraid to uninstall it and reinstall ver. 7. I already had to FORMAT my Vista install and deal with Microsoft requiring personal information before allowing me to authorize my copy of Vista Ultimate a second time, just to get Photoshop CS3 installed on my PC following the beta fiasco.
And to think I installed Vista in the first place because I wanted to be able to use Bridge 2.0....
Jeff, why couldn't there have been a list of files and registry entries to be removed posted? Some sort of procedure to help out those of us that didn't install the Photoshop beta to the default drive or directory? The WinClean tool did NOT work for me, (or several others I'm aware of).
As it looks, the same thing is happening now with Acrobat 8. Those of us with problems are out of luck after spending a lot of money on a productivity suite of tools. After all the problems I had with getting Photoshop CS3 on my computer from Creative Suite, I installed it from a stand-alone version before installing the rest of the suite to gain use of Dreamweaver, etc., (which ALSO crashes my entire system every 2nd or 3rd time I use it!).
I don't mean to be ragging on it, but I am a bit confused after using Adobe products for as long as they've been around...
Thanks. -
I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having tried this, I was met with a recorded message, in Arabic, and no options to speak to anyone. I have found this process extremely frustrating and poor on your behalf. Not providing any options to speak to an Adobe representative is equally annoying. Please get back to me ASAP, as I need to use the product immediately.
CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O. -
Problem in creating PDF of Website using Adobe Acrobat Professional 8.
I am trying to create PDF file of full website using "Create PDF from Web Page..." option, in Adobe Acrobat Professional 8.
It is creating PDF but the page alignments/text/images alignments are lost and doesn't look good.
Can any one help to create the PDF same as webpage look and feel.
Thanks.Acrobat 8's HTML->PDF engine is quite old and doesn't work well with modern web pages. I'd recommend trying the same page using Acrobat X (trial available) where the engine has been replaced and modernized.
-
Hi everyone,
I really hope someone can help me with this problem. I work for a software company and we have a release coming up. Every release requires me to create a 'menu' which is what users see when they insert the release CD. I create this menu in Adobe Acrobat Professional, and add links to all the PDF manuals we have for our products. When I open the Menu in Acrobat Professional, all links open fine. When just attempting to open the links using the default Adobe Reader (which i'm guessing most of our customers will use), nothing happens, not even an error is generated. I'm ensuring I link to the documents that reside in the same folder on my directory as the menu. Is this something to do with relative/absolute links? Something to do with Reader XI, as I don't remember having this problem for our last release? Foxit also seems to work in opening the links.
ThanksI’m using version 11.0.10. So where the Menu resides in a folder ready to be burnt on to a CD, that same folder is where the links point to.
Thanks -
Since having installed Yosemite my adobe acrobat X crashs as soon as I want to open a file, can anyone help on this issue?
Please try the steps below and let me know if it worked for you
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards,
Rave -
I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software
My order number: MENA 9723990859you can download and start your 30 day trial any time. when your serial number arrives, you can activate your trial to the time-unlimited version.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Adobe Acrobat Professional and Adobe Reader
I have Adobe Acrobat Professional 7.0 (AP) and Adobe Reader 9
(AR) installed on a WinXP system. Both AP and AR work, but if one
is open I cannot start the other: If AP is open and I try to open
a pdf file in AR (right click -> open with... -> Acrobat Reader
9) the file opens in AP. If AR is open and I try to open a pdf
file in AP the opposite happens.
I am sure there must be a setting somewhere that turns this
behavior off but I cannot find it.
Any help is appreciated.You are simply finding another reason why Adobe does not recommend this combination. You may be able to try the /n command line directive to see if it allows multiple runs between the two.
-
Where can I download adobe acrobat professional version 7.0 for mac
thanks!
Hey Greg,
Before you download Acrobat pro for your MAC, you might refer this KB doc link to understand the system requirements for Acrobat 7:
System requirements | Acrobat family of products
You might install Acrobat 7 from the link mentioned below:
Adobe - Acrobat Professional : For Macintosh : Adobe Acrobat 7.0.1 Professional update - multiple languages
Regards,
Anubha
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