Adobe Acrobat 9 Pro 9.4.3 - Freezing and crashing system

Updated to Adobe Acrobat 9 Pro 9.4.3 - intermittantly freezing up when opening files. 9.4.2 was crashing system completely. no mention of these problems under support. Why doesn't Adobe have a place where you can just write in your problem? If there is one, where is it?

To force uppercase, enter the following in the change event as JavaScript (make sure JavaScipt is selected in the language dropdown list at the top right):
xfa.event.change = xfa.event.change.toUpperCase();
As you can see in the picture, there are many palettes available on the right side to edit fields. Hope this helps.

Similar Messages

Adobe Premiere Pro CC 2014 keeps lagging and crashing

My Adobe Premiere Pro CC 2014 keeps lagging and crashing to a point where I cannot do my job. When I open my premiere file, I can work on my timeline for maybe two or three minutes before it lags, freezes, and then finally crashes. I'm at a loss of what exactly is causing my problem because I edit primarily H.264 files and my sequences are not complex in any sense of the word. I've been dealing with this for days and I cannot seem to find a solution. If anyone has any advice please let me know because I am desperate. Thank you.
Specs:
Model Name: Mac Pro
Model Identifier: MacPro6,1
Processor Name: Quad-Core Intel Xeon E5
Processor Speed: 3.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 10 MB
Memory: 16 GB
Boot ROM Version: MP61.0116.B05
SMC Version (system): 2.20f18
Illumination Version: 1.4a6

Hi Dana,
Can you go to File-Project Settings-General and change the video renderer to Software Only Mode.
Check if that works or not.
Are you using any third party plug-in's for Premiere Pro?
Thank You
Arjun

Adobe Acrobat Pro text box not printing and is hidden under box highlight.

Adobe Acrobat Pro 10.1.13. I am completing a form with text box throughout the document. I can no get the text box to printing and the text is hidden under box highlight. I have tried printing with the print feature 'Comments & Forms/ Document and Markups' with no luck.

It's doing that because you have field highlighting enabled. YOu can either turn it off or make the field read-only (if it's only used for display and not entry).

Unable to download adobe acrobat pro that I just purchased and upgraded to.

Hi there, I just purchased adobe acrobat pro today, but am unable to download/install it. Freezes/gets stuck when/if it even begins to download. thanks

http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Be prepared to wait a while. The download is about 600 MB.

Creating a basic list portfolio in Adobe Acrobat Pro X 10.1.2 and higher

All,
I am trying to create a basic portfolio in Adobe Acrobate Pro X 10.1.2; however, I only have the following layouts available:
Click-Through
Freeform
Grid
Linear
Wave
None of these layouts seem practical. I just need a standard list portfolio, similiar to the "list with file preview" layout available in Adobe Acrobat Pro 9.5.5. Is there a similar list portfolio available in later versions of Adobe that I am just not aware about? I really don't want to have go looking for a custom-portfolio to download.
Thank you for your help.

Hi,
To be complete on this, first make sure JavaScript is enabled:
Edit > Preferences, JavaScript category
Check "Enable Acrobat JavaScript".
To open the console, you can hit ctrl-J.
-Or- to use a tool button to open the console, do the following:
1. If Javascript is not listed in the Tools pane, show the JavaScript panel heading by selecting the following menu item:
View > Tools > JavaScript
2. Click the arrow on the JavaScript heading to show the tools beneath it.
3. Click "JavaScript debugger". to show the JavaScript console/debugger.
Regards,
Charlene

Macbook Pro Mid 2014 Hard Freezes and Crashes

So I bought my Macbook about a month ago, and ever since then Ive been having this same issue over and over again. I have tried every solution apple has thrown at me and nothing has seemed to fix it. I have sent it out for a repair, reinstalled the OSX, Cleared the pRam, and various other things. I have not narrowed down the situation myself and cant seem to figure out what is causing these hard freezes and crashes. It always happens randomly at something GPU related it seems. Almost like the video card gets to stressed out at crashes. From scrolling up the page of a website to switching to a different video on youtube, all these little and sometimes big things have caused it to crash. Apple has sent it out for repair and they claimed that they fixed the logic board, but that didn't work because the issue still persists. I have reinstalled the OSX from guidance of a apple care associate over the phone. Ive eliminated almost every possible situation they have given me and nothing seems to fix it. Im not sure if there is a defect in these particular models or I just got a lemon but either way its frustrating. I will post the specs below and provide any other info that is asked.
SPECS:
GPU: Intel Iris Pro
Processor : 2.2 GHz Intel Core i7
Software: OS X 10.9.4
RAM: 16 GB 1600 MHz DDR3

Here is the Diagnostic report from earlier tonight:
Mon Oct 13 22:19:43 2014
panic(cpu 2 caller 0xffffff8002854c66): "a freed zone element has been modified: expected 0 but found 0, bits changed 0, at offset 24 of 32 in zone: kalloc.32"@/SourceCache/xnu/xnu-2422.110.17/osfmk/kern/zalloc.c:461
Backtrace (CPU 2), Frame : Return Address
0xffffff81ef62b970 : 0xffffff8002822f79
0xffffff81ef62b9f0 : 0xffffff8002854c66
0xffffff81ef62ba30 : 0xffffff800285273d
0xffffff81ef62ba90 : 0xffffff8002851dc9
0xffffff81ef62bb90 : 0xffffff800282aa3f
0xffffff81ef62bbc0 : 0xffffff8002c4e7dd
0xffffff81ef62bbf0 : 0xffffff8002c65767
0xffffff81ef62bc20 : 0xffffff8002c63cf3
0xffffff81ef62bc70 : 0xffffff8002c621b5
0xffffff81ef62bcd0 : 0xffffff8002c5268c
0xffffff81ef62bd10 : 0xffffff7f83e2140e
0xffffff81ef62bd40 : 0xffffff7f83e2124e
0xffffff81ef62bd60 : 0xffffff8002c64408
0xffffff81ef62bd70 : 0xffffff8002c5268c
0xffffff81ef62bdb0 : 0xffffff8002c8b903
0xffffff81ef62bdd0 : 0xffffff8002c96241
0xffffff81ef62bde0 : 0xffffff8002cccef8
0xffffff81ef62be20 : 0xffffff80028b24bb
0xffffff81ef62be50 : 0xffffff8002826bc1
0xffffff81ef62be80 : 0xffffff80028139c5
0xffffff81ef62bef0 : 0xffffff800281e013
0xffffff81ef62bf70 : 0xffffff80028c9b8d
0xffffff81ef62bfb0 : 0xffffff80028f3f66
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(98.22)[0EC64777-94B9-32E3-AC03-A2367895744 B]@0xffffff7f83e05000->0xffffff7f83e68fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f82ebe000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f83d74000
BSD process name corresponding to current thread: plugin-container
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:     0x0000000002600000
Kernel text base: 0xffffff8002800000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 563483606094
last loaded kext at 246884990321: com.apple.filesystems.msdosfs    1.9 (addr 0xffffff7f83eeb000, size 65536)
last unloaded kext at 381093543497: com.apple.driver.AppleIntelMCEReporter    104 (addr 0xffffff7f83dc7000, size 32768)
loaded kexts:
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleGraphicsDevicePolicy    3.6.22
com.apple.driver.AudioAUUC    1.60
com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.driver.ApplePlatformEnabler    2.0.9d6
com.apple.driver.AGPM    100.14.28
com.apple.driver.X86PlatformShim    1.0.0
com.apple.driver.AppleIntelHD5000Graphics    8.2.8
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleHDA    2.6.3f4
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleThunderboltIP    1.1.2
com.apple.driver.AppleBacklight    170.3.5
com.apple.driver.AirPort.Brcm4360    842.21.65
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.AppleLPC    1.7.0
com.apple.driver.AppleCameraInterface    4.26.0
com.apple.driver.AppleIntelFramebufferAzul    8.2.8
com.apple.driver.AppleMCCSControl    1.2.5
com.apple.driver.AppleUSBTCButtons    240.2
com.apple.driver.AppleUSBCardReader    3.4.1
com.apple.driver.AppleUSBTCKeyboard    240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.driver.AppleUSBHub    683.4.0
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.0
com.apple.driver.AppleAHCIPort    3.0.5
com.apple.driver.AppleUSBXHCI    683.4.0
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    2.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC    1.7
com.apple.nke.applicationfirewall    153
com.apple.security.quarantine    3
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    10.0.7
com.apple.iokit.IOSurface    91.1
com.apple.iokit.IOBluetoothFamily    4.2.6f1
com.apple.driver.DspFuncLib    2.6.3f4
com.apple.vecLib.kext    1.0.0
com.apple.iokit.IOAudioFamily    1.9.7fc2
com.apple.kext.OSvKernDSPLib    1.14
com.apple.iokit.IO80211Family    640.36
com.apple.driver.mDNSOffloadUserClient    1.0.1b5
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.AppleHDAController    2.6.3f4
com.apple.iokit.IOHDAFamily    2.6.3f4
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.driver.AppleGraphicsControl    3.6.22
com.apple.AppleGraphicsDeviceControl    3.6.22
com.apple.iokit.IOAcceleratorFamily2    98.22
com.apple.driver.X86PlatformPlugin    1.0.0
com.apple.driver.AppleSMC    3.1.8
com.apple.driver.IOPlatformPluginFamily    5.7.1d6
com.apple.driver.AppleSMBusController    1.0.12d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
com.apple.iokit.IOUSBMassStorageClass    3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
com.apple.driver.AppleUSBMultitouch    240.9
com.apple.driver.AppleUSBMergeNub    650.4.0
com.apple.driver.AppleThunderboltDPInAdapter    3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5
com.apple.iokit.IOUSBHIDDriver    660.4.0
com.apple.driver.AppleUSBComposite    656.4.1
com.apple.iokit.IOUSBUserClient    660.4.2
com.apple.iokit.IOAHCIFamily    2.6.5
com.apple.driver.AppleThunderboltNHI    2.0.1
com.apple.iokit.IOThunderboltFamily    3.3.1
com.apple.iokit.IOUSBFamily    683.4.0
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    278.11.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.AppleKeyStore    2
com.apple.driver.DiskImages    371.1
com.apple.iokit.IOStorageFamily    1.9
com.apple.iokit.IOReportFamily    23
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    2.0
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
com.apple.kec.pthread    1

Adobe Acrobat Pro XI - Installs in Slovenian and Not In English Even Though English Selected At Inst

Hello:
I have downloaded, installed, opened, closed, removed, cleaned registry and reinstalled Acrobat Pro XI three times and each time it installs in Slovenian and not ENGLISH (North American). English was the language that I down loaded from the Adobe website and it was the language that was clearly selected for the INSTALL. Unfortunately, it always loads Slovenian. Is there a registry hack or some simple way to change the language to ENGLISH (North American), since I cannot read Slovenian?
Thanks!
Doug

Hi dshuck,
Please let us know if you are using Windows or Mac. If you are using Mac then you can try this step to fix the issue
Open System Preferences.
Choose View > Language & Region or click the Language & Region icon.
In the Languages pane, remove all other language leaving English (US). If you don't see your language, click the Add Language button.
Regards,
Abhijit

Installation of Adobe Acrobat Pro X from DVD stalls and does not continue?

I recently purchased the DVD version of Acrobat Pro X for macintosh and the installation does not seem to progress? It keeps adding time to the 'running package scripts' page. I quit the installer and tried again and not it gets stuck again saying 'waiting for other installations to complete'. I haven't even been able to put in a serial number yet...help!
thanks in advance for help.

I am logged in as administrator and my Mac has no antivirus software
So have you seen this problem before if someone on a PC is not logged in as administrator/has anti-virus not disabled?
thanks again

Premiere Pro CC 2014 playback freezing and crashing with new iMac i7

Using Premiere Pro CC 2014 and having constant playback freezing and software crashes on a brand new iMac i7.
Here are the specs:
iMac i7 4.0GHz 5k Retina
32 GB Ram
AMD Radeon R9 M295X 4GB graphics card
512GB Solid State Drive
I was on chat yesterday with an Adobe tech. Although playback/render settings show the OpenCL option to utilize the AMD graphics card for processing, I was advised to switch to "Software Only" as that card is not supported yet. I had to re-render my 45 minute documentary (which doesn't appear to be any faster than it was on my old 2011 iMac by the way) and it still has the same issues.
So frustrating? Anyone else experiencing this? Any advice? I hope I didn't just buy this "super machine" in vein.
Thanks,
Jason

Hi All,
Taking some tips from Kevin Monahan. If you haven't already gone through this list please do so.
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe preference files are set to read/write
Delete media cache
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
Disable App Nap
Reboot
Best,
Peter Garaway
Adobe
Premiere Pro

Updated to Premiere Pro CC 2014 - keeps freezing and crashing

Everything was fine and dandy until I updated to the latest version last week. Now every 10 minutes, or sometimes randomly, my timeline will freeze on a frame and I'll have to restart the program. Other times, it just crashes and gives me the "quit unexpectedly" message.
What's going on and how do I fix? I'm on a Macbook Pro Retina 13" late 2013, 2.8GHz Intel Core i7, 16GB memory, Intel Iris graphics, OSX10.9.4.

I am having the same issue.
Adobe Premiere Pro CC Crash on Splash Screen

My Mac Pro 1,1 keeps freezing and crashing

This happens regularly. Everytime I start up a game or try to watch a video I am forced to restart. This is the error report upon restarting:
Interval Since Last Panic Report: 41183 sec
Panics Since Last Report: 2
Anonymous UUID: 463145E6-2C48-4D7F-9C80-4E103FE0840A
Sun Sep 29 21:53:04 2013
panic(cpu 1 caller 0x2b1391): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x4, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-1699.32.7/osfmk/i386/pmap.c:3024
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x82aa3b88 : 0x2203de (0x6b08cc 0x82aa3ba8 0x229fb0 0x0)
0x82aa3bb8 : 0x2b1391 (0x6b8eec 0x4 0x0 0x0)
0x82aa3c08 : 0x2b44d5 (0x867960 0x75383000 0x0 0x75384000)
0x82aa3c68 : 0x28667e (0x127df6 0x0 0x0 0x82aa3ca8)
0x82aa3cc8 : 0x2789a1 (0x11bf1998 0x0 0x0 0x1000)
0x82aa3d88 : 0x27baca (0x0 0x75384000 0x0 0x1)
0x82aa3e38 : 0x21c560 (0x266dd68 0x75383000 0x0 0x8)
0x82aa3ea8 : 0x2533ef (0xd35920c 0x7e9f 0xe1370a0 0xe1370b8)
0x82aa3ed8 : 0x222db6 (0x10355598 0xe137084 0x82aa3f0c 0x2c3f24)
0x82aa3f08 : 0x214063 (0x10355500 0x11715ea0 0xe52e7e0 0x10355500)
0x82aa3f48 : 0x21b25
Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 3 GHz, 9 GB, SMC 1.7f10
Graphics: ATI Radeon X1900 XT, ATY,RadeonX1900, PCIe, 512 MB
Memory Module: DIMM Riser A/DIMM 1, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x80AD, 0x48594D5035363441373242503844322D5935
Memory Module: DIMM Riser A/DIMM 2, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x80AD, 0x48594D5035363441373242503844322D5935
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x80AD, 0x475232444632474258384859363637510000
Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x80AD, 0x475232444632474258384859363637510000
Memory Module: DIMM Riser A/DIMM 3, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x47523244463536373238454C363637510000
Memory Module: DIMM Riser A/DIMM 4, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x47523244463536373238454C363637510000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Network Service: Ethernet 2, Ethernet, en1
PCI Card: pcibdbd,a10c, sppci_video, Slot-4@4,1,0
PCI Card: ATY,RadeonX1900, sppci_displaycontroller, Slot-1
PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@15,1,0
PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@15,1,1
PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-3@15,1,2
PCI Card: pci104c,8025, sppci_ieee1394openhci, Slot-3@15,2,0
Serial ATA Device: ST3250824AS P, 250.06 GB
Serial ATA Device: WL300GBSATA, 300.07 GB
Parallel ATA Device: PIONEER DVD-RW DVR-111D
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc501, 0x1d100000 / 2
USB Device: Generic USB Hub, 0x058f (Alcor Micro, Corp.), 0x9254, 0x5d100000 / 2
USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1003, 0x5d140000 / 3
USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x020b, 0x5d143000 / 4
FireWire Device: built-in_hub, 800mbit_speed
Any help is very much appreciated. Thank you.

Hardware Monitor is an application that you installed. See its documentation or contact the developer. As for Soundflower, I believe that it's installed by some Ambrosia or Rogue Amoeba products that have to do with audio output. I can't be more specific because I never I install such things myself.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
Here are some general guidelines. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmyrmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.
You may have to log out or reboot in order to complete an uninstallation.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

How do I customize Adobe Acrobat Standard DC or Adobe Acrobat Pro DC to do what I'd like? Actually this a multiple-question inquiry.

Note, I was unable to find a "How TO", Tutorial, or FAQ relevant to the following questions.
For instance, how do I easily append to an existing PDF with minimum clicks (which I could do with an earlier version of Acrobat Standard)?
I'm using a 30-day trial of Adobe Acrobat Pro DC to scan documents and in certain situations, append to existing PDFs.
I'd prefer to trial the Adobe Acrobat Standard vs. Pro DC because that's what I intend to purchase. I'd prefer to not get accustomed to Pro if Standard is very different.
1. After selecting Edit > Preferences and specifying certain defaults, most take effect as suspected but some do not, like the one's I'm going to elaborate on below. Why?
2. Alternatively, is there a Tool or a way to create a local customized Profile and default to that Profile to avoid having to repeat the following steps?
   This should not be confused with the online Profile (or Communities Profile) whereby one states one's Name etc.
File
> Create
   > PDF from scanner
     > Custom scan
       > Color Mode: Black and White
       > Append to existing file
         > Browse
           > Select file
             > Scan
This is a cumbersome task to repeat each time I'm ready to scan. Using an earlier version of Acrobat Standard, I'd simply double-click the PDF I wished to append to,
Acrobat would default to the appropriate scanner, and know that I wished to append to an existing file without me having to select that option. Presently it doesn't appear to be that easy/simple.
Perhaps it is (or can be with guidance). Please assist.
3. Please find attached the following snapshots/images... CORRECTION, IF ADOBE SUPPORT CONTACTS ME ABOUT THIS, I'LL GLADLY FORWARD SCREENSHOTS.
   Meaning, there does not appear to be a way to include screenshots on Forums.
3a See Error. Is there a way to get a more accurate description of the error (i.e., turn on debugging etc.)?
3b When Creating a PDF, the prompts still seen after clicking "Configure Presets" and changing Color Mode from AutoDetect to Black and White. Why?
3c Custom Scan Input, where I changed Color Mode from AutoDetect to Black and White and why I must also tell Acrobat to append AND to browse to a pre-defined default location?
4. Must I be "Logged in" to use the product? The first time launching it, I was prompted to login using the credentials used to create the account and download the product. Now when using the product it appears to be automatically "Logged in" or online. I would prefer to use it in an "offline mode" if there is such a thing.
5. Once the product is purchased, what are my support options? Can questions be answered or issues resolved with a phone call or are they limited to the Acrobat Forum(s) and/or Adobe Communities? Even after clicking "Ready to contact us? Start here." I'm only given the Forum option (over and over) vs. Chat vs. Email Support etc.
If I've posted these inquiries to the wrong Forum or Discussion, if prudent, please collectively relocate them. Regardless, please advise. Thanks!

uninstall all acrobat/reader versions and retry installing.
or check your log files for more specific help, Troubleshoot install issues with log files | CS5, CS5.5, CS6

I have a license to Adobe Acrobat Pro DC - can I use it in the mobile app?

Hi!
I recently bought the license to Adobe Acrobat Pro DC for my computer and now I want to extend my possibilites with the mobile app. Is it possible in some way to use the bought license in the mobile app? Because I'm requested to buy additional packages when I for example wants to export a pdf?
Thanks!
Mikael Damar

Hi Mikael,
I am can understand your concern & will guide you in the right direction. Can please let me know if you have a subscription for Adobe Acrobat DC Pro or its a Perpetual licence?
As with perpetual licence you won't be able to use the extended functionality on the mobile app. by using the same licence and it will prompt you for the additional package. However if its a subscription you just need to simply Sign In to the mobile app. using your Adobe ID with which you serialized the Acrobat DC Pro on the computer to use these functionality.
Regards,
Aadesh

Why barcode works in Adobe Acrobat Pro but become "grey" in Adboe Reader ?

I have created a form with barcode using Adobe Acrobat Pro with ONE field only and it works prefect.
However, the barcode area become grey if I using Adobe "Reader" to fill-in data! I have tried to increase the size of the barcode area but still don't work.
Can anyone help?
Thanks,
Danny

Hi everyone,
Any solution to this issue? Is there any cheap Adobe or third party component that enable us to design pdf forms with either livecycle designer or acrobat and provide dynamic barcode functionality for the end users having adobe reader?

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