Adobe Acrobat 9 Pro Crashes When Scanning with Canon DR-4010C Native Interface
When doing a custom scan in Adobe Acrobat Pro 9.2, I need to be able to show the Canon DR-4010C native interface so that it will auto-crop when I am scanning small documents such as receipts, etc. I have another model scanner that does it automatically (a Canon Dr-2510C) but I need that same functionality when I scan with the 4010. I can see the setting when I configure Adobe to use the scanner's native interface however when I choose "auto detection" on the size (in the scanner's interface) and press scan, Adobe immediately crashes. Please help!
Also, your log says: Acrobat.exe, version: 9.0.0.332
Looks like you have not updated Acrobat after install. The current version is 9.4.6. Also try updating Acrobat, Help->Check for updates
Similar Messages
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I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?
Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
Designer is available with AA8 - AAX, but since is a separate product as I indicated. -
I have an iMac OSX (version 10.9.2). Adobe Acrobat Pro crashes every time I try to use the "find" function. Anyone else have this issue?
I was having this issue too. After a bit of a search I found an official response from Adobe with a patch you can install until the next update.
http://helpx.adobe.com/acrobat/kb/product-crash-search-mac.html
I've just installed the patch and done a quick test, everything seems to be working fine now... -
Why is Adobe Acrobat 11 crashing when re-intalling?
Why is Adobe Acrobat 11 crashing when re-intalling?
The download won't complete - just disappears when gathering info.Hi MCastagna,
What os version are you using?
I would recommend you to download the setup again using this Link : Download Acrobat products | Standard, Pro | DC, XI, X and try installing acrobat again.
Regards,
Rahul -
Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0
What settings? you need to explain better.
Mylenium -
Adobe Acrobat Pro crashing after adding video
Why is my Adobe Acrobat Pro crashing after adding video? It added video fine just weeks ago but now has crashed 11 times while trying to add video. I've tried to add video to a 30 page presentation, a 40 page presentation and a one page test presentation...all crash after adding video. Please help.
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
-
ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.
Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave -
Acrobat 9 Pro Crashes When Scanning Sets of Documents
I am supporting a user at my site who is running a Windows 7 Pro machine (32 bit) with Adobe Acrobat Pro 9 with all latest updates applied. She is continually having an issue when converting sets of scanned documents to PDF. She is prompted that Adobe Acrobat Pro has stopped working and crashes out. It does not exhibit this behavior on individual scans or smaller batches of documents. She seems to be encountering this issue when she tries to process, for example, a batch of 15 pages or more.
Here is what is being generated in event logs:
Log Name: Application
Source: Application Error
Date: 9/20/2011 11:52:42 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MAWSS6777.mawss.com
Description:
Faulting application name: Acrobat.exe, version: 9.0.0.332, time stamp: 0x4850eb76
Faulting module name: OCRLibraryInf.dll, version: 2.0.0.1, time stamp: 0x4850b821
Exception code: 0xc0000005
Fault offset: 0x000206f1
Faulting process id: 0x1218
Faulting application start time: 0x01cc77ad500567bc
Faulting application path: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PaperCapture\OCRLibraryInf.dll
Report Id: f4534a50-e3a8-11e0-a299-0021700bc14d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
I have tried running repair installs of the software as well as completely removing, rebooting, then reinstalling the software. I have also ran system file checker and chkdsk to make sure no other corruptions exist. I have also checked to make sure that there were no Windows Updates that may be impacting things and have verified she has the latest driver version for her Fujitsu 6230 Scanner. I am running short of ideas and, so far, not getting any good ideas from Google Searching.
Any help or advice would be greatly appreciated.Also, your log says: Acrobat.exe, version: 9.0.0.332
Looks like you have not updated Acrobat after install. The current version is 9.4.6. Also try updating Acrobat, Help->Check for updates -
Adobe Acrobat Pro crashes on open since Mavericks update
since installing mavericks, i am unable to open adobe acrobat. to be really specific, the app itself starts, but crashes immediately when attempting to open a PDF file.
the text of the problem report is pasted below. any assistance would be appreciated. i read & create PDFs on a daily basis, so i very much need acrobat to work!
also, if i can just vent for a quick second... this OS doesn't seem to be fully baked. i'm surprised that apple would have released mavericks in such a state. i've had no issues (of the magnitude that i'm encountering with mavericks) with previous OSs, and would like to know if there's ANY way i can roll back to mountain lion until mavericks is more stable. seriously, i remember experiencing similar disappointments like this when upgrading a windows OS, but never osx.
here's what my system looks like:
Process:
AdobeAcrobat [7036]
Path:
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
10.1.8 (10.1.8)
Code Type:
X86 (Native)
Parent Process: launchd [202]
Responsible:
AdobeAcrobat [7036]
User ID:
501
Date/Time:
2013-10-29 17:58:34.078 -0700
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 85F257C5-FD71-DB23-6FA9-538272916D9A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x9960b1e2 CFDictionaryGetValue + 18
1 com.adobe.Acrobat.framework
0x003c27cf RunAcrobatInBrowser + 143880
2 com.adobe.Acrobat.framework
0x003c2906 RunAcrobatInBrowser + 144191
3 com.adobe.Acrobat.framework
0x0039ac14 RunAcrobat + 3718787
4 com.adobe.Acrobat.framework
0x005d0603 AcroSecurityBailOutImpl + 1997041
5 com.adobe.Acrobat.framework
0x00118ffc RunAcrobat + 1090155
6 com.adobe.Acrobat.framework
0x00118ef4 RunAcrobat + 1089891
7 com.adobe.Acrobat.framework
0x00114d7a RunAcrobat + 1073129
8 com.adobe.Acrobat.framework
0x0011403d RunAcrobat + 1069740
9 com.adobe.Acrobat.framework
0x00113407 RunAcrobat + 1066614
10 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
11 com.adobe.Acrobat.framework
0x00110201 RunAcrobat + 1053808
12 com.adobe.Acrobat.framework
0x0010f545 RunAcrobat + 1050548
13 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
14 com.adobe.Acrobat.framework
0x0010f29e RunAcrobat + 1049869
15 com.adobe.Acrobat.framework
0x0010f036 RunAcrobat + 1049253
16 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
17 com.adobe.Acrobat.framework
0x0010ed3e RunAcrobat + 1048493
18 com.adobe.Acrobat.framework
0x0010d142 RunAcrobat + 1041329
19 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
20 com.adobe.Acrobat.framework
0x0010c675 RunAcrobat + 1038564
21 com.adobe.Acrobat.framework
0x0010c4b8 RunAcrobat + 1038119
22 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
23 com.adobe.Acrobat.framework
0x001086ce RunAcrobat + 1022269
24 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
25 com.adobe.Acrobat.framework
0x0010b295 RunAcrobat + 1033476
26 com.adobe.Acrobat.framework
0x00106595 RunAcrobat + 1013764
27 com.adobe.Acrobat.framework
0x0010091d RunAcrobat + 990092
28 com.adobe.Acrobat.framework
0x000cff0c RunAcrobat + 790907
29 com.adobe.Acrobat.framework
0x000cf141 RunAcrobat + 787376
30 com.adobe.AcrobatPlugin.Comments
0x0cd7fccd 0xcc31000 + 1371341
31 com.adobe.AcrobatPlugin.Comments
0x0cd7fdeb 0xcc31000 + 1371627
32 com.adobe.Acrobat.framework
0x000ce431 RunAcrobat + 784032
33 com.adobe.Acrobat.framework
0x0063222c AcroSecurityBailOutImpl + 2397466
34 com.adobe.Acrobat.framework
0x006c6045 AcroSecurityBailOutImpl + 3003187
35 com.adobe.Acrobat.framework
0x00cc1a11 AcroSecurityBailOutImpl + 9276671
36 com.adobe.Acrobat.framework
0x006754bc AcroSecurityBailOutImpl + 2672554
37 com.adobe.Acrobat.framework
0x00675817 AcroSecurityBailOutImpl + 2673413
38 com.adobe.Acrobat.framework
0x00817023 AcroSecurityBailOutImpl + 4383505
39 com.adobe.Acrobat.framework
0x0081553b AcroSecurityBailOutImpl + 4376617
40 com.apple.AppKit
0x929bee4d -[NSWindow sendEvent:] + 11953
41 com.apple.AppKit
0x9295acad -[NSApplication sendEvent:] + 4034
42 com.apple.AppKit
0x9279f3bc -[NSApplication run] + 823
43 com.adobe.Acrobat.framework
0x00010873 RunAcrobat + 6882
44 com.adobe.Acrobat.framework
0x0000eecd RunAcrobat + 316
45 com.adobe.Acrobat.Pro
0x00001e92 main + 94
46 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x97060992 kevent64 + 10
1 libdispatch.dylib
0x9b1888bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9b188556 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: NSOperationQueue 0xc25a750
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 com.apple.Foundation
0x90e90641 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework
0x00d13a45 AcroSecurityBailOutImpl + 9612595
4 com.apple.Foundation
0x90dfe01f -[__NSOperationInternal _start:] + 753
5 com.apple.Foundation
0x90dfdd21 -[NSOperation start] + 71
6 com.apple.Foundation
0x90dfdc48 __NSOQSchedule_f + 50
7 libdispatch.dylib
0x9b18ae21 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib
0x9b1863a6 _dispatch_client_callout + 50
9 libdispatch.dylib
0x9b188467 _dispatch_root_queue_drain + 257
10 libdispatch.dylib
0x9b189732 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib
0x91559dab _pthread_wqthread + 336
12 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit
0x92956f18 _NSEventThread + 283
7 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
8 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib
0x97060976 kevent + 10
1 com.adobe.Acrobat.framework
0x01356436 AcroSecurityBailOutImpl + 16176932
2 com.adobe.Acrobat.framework
0x012aab3f AcroSecurityBailOutImpl + 15474221
3 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
4 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
5 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9155cfa3 pthread_cond_wait + 48
3 com.adobe.amt.services
0x0d5b3f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services
0x0d5ace78 C_EULA_SetState + 2166
5 com.adobe.amt.services
0x0d5b3f92 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 23:: CVDisplayLink
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo
0x9a70e540 CVDisplayLink::runIOThread() + 936
4 com.apple.CoreVideo
0x9a70e180 startIOThread(void*) + 159
5 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
6 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 25:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib
0x936a4f06 usleep$UNIX2003 + 60
3 com.apple.AppKit
0x92a21ddc -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
5 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 26:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.QuartzCore
0x9495ea7d CA::Render::Server::server_thread(void*) + 232
3 com.apple.QuartzCore
0x9495e98c thread_fun + 29
4 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
5 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS
0x1301998f AcroPluginMain + 22458
7 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
8 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 28:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9960b1de ecx: 0x02b05500 edx: 0x00000000
edi: 0x00000154 esi: 0x00000000 ebp: 0xbfffe568 esp: 0xbfffe530
ss: 0x00000023 efl: 0x00010286 eip: 0x9960b1e2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1d1aff7 +com.adobe.Acrobat.framework (10.1.8 - 10.1.8) <B478D28D-E617-5A40-998F-2933D2AA17EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1faa000 - 0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2766000 - 0x2783ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2be2000 - 0x2bedffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7eb6000 - 0x7edbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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0xc0b4000 - 0xc0b5fff +cl_kernels (???) <BEF54366-E843-438F-BFC2-1D25EBAF015E> cl_kernels
0xc0e6000 - 0xc0e7ff1 +cl_kernels (???) <AA951449-5309-43FE-BE79-D49B762B1284> cl_kernels
0xc391000 - 0xc406ff7 +AcroSQLite (1) <F81C2344-7FFB-4D76-F332-31D1E72E74CC> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0xc46f000 - 0xc67afeb +com.adobe.AcrobatPlugin.EScript (10.1.8 - 10.1.8) <67EA11C4-F4E7-2427-2F99-968D87BA87AD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0xcc31000 - 0xd392fe7 +com.adobe.AcrobatPlugin.Comments (10.1.8 - 10.1.8) <DFF17291-33D1-E559-C6A2-4BDB64654343> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0xd50b000 - 0xd578ffb +com.adobe.amtlib (amtlib 3.5.0.34 - 3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0xd58f000 - 0xd5f6fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x1284c000 - 0x12937ff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0E-3CBB-9265-664D95EC791F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x12aea000 - 0x12af2fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x12b18000 - 0x12b88feb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x12b9c000 - 0x12bb7ff5 com.apple.security.csparser (3.0 - 55471) <163EF76C-D82D-3CB6-9EF1-4F579644B893> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x12d00000 - 0x12d28fff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x13000000 - 0x1302bfe3 +com.adobe.AcrobatPlugin.EFS (10.1.8 - 10.1.8) <DEA989C6-5B0F-57C7-7071-FC8858210760> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EFS.acroplugin/Contents/MacOS/EFS
0x50000000 - 0x502b7ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <C2A4FAFD-AFB3-342D-81A0-7388055CDD5C> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x8fea3000 - 0x8fed5417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9038cff7 com.apple.FinderKit (1.2 - 1.2) <97A5857E-B4D8-3473-8A54-147F36E63EFA> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x9038d000 - 0x9039bff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9039c000 - 0x903a8ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x903a9000 - 0x903e6ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x903ea000 - 0x903f3ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x903f4000 - 0x903f5fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x903f6000 - 0x903fdfff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x903fe000 - 0x90428fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x90429000 - 0x90443ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x90444000 - 0x90809ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9080a000 - 0x9080afff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9080b000 - 0x9080fffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x90810000 - 0x9084eff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90857000 - 0x90881ff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib
0x90882000 - 0x908c1ff5 com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x908c2000 - 0x90908fff libcurl.4.dylib (78) <EC84399F-5EA8-321B-B122-99730CC557C8> /usr/lib/libcurl.4.dylib
0x90909000 - 0x9090cffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x9090d000 - 0x90916fff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x90917000 - 0x9091affa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9091b000 - 0x9096cffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90a0e000 - 0x90a6cfff com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x90a6d000 - 0x90ab3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90ab4000 - 0x90ad1ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90ad2000 - 0x90b7dfff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x90b7e000 - 0x90b86fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x90b87000 - 0x90b9aff7 com.apple.idsfoundation (10.0 - 1000) <1C0CCF49-109E-3C34-96ED-466B7BEB8551> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x90b9b000 - 0x90b9eff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90b9f000 - 0x90ba3ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x90ba4000 - 0x90c2dfff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x90c2e000 - 0x90d3afff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x90d3b000 - 0x90d4bff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90d4c000 - 0x90d5aff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x90df6000 - 0x91121ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x911de000 - 0x911f7fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x911f8000 - 0x914e2fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x914e4000 - 0x91539ff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9153a000 - 0x9153dff3 com.apple.AppleSystemInfo (3.0 - 3.0) <99A923AE-121B-307D-AC1C-968976FBA225> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x9153e000 - 0x91548ff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x91549000 - 0x9154affd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9154e000 - 0x91556fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x91557000 - 0x9155effb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9155f000 - 0x9155ffff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91560000 - 0x9158cff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9158d000 - 0x9158dffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9158e000 - 0x915a0fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x915a1000 - 0x915aafff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x915ab000 - 0x91827ff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x91828000 - 0x9183eff9 com.apple.aps.framework (4.0 - 4.0) <B3D5B83C-4DDF-3E8E-A701-7931AE6FAF65> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
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0x91b43000 - 0x91bd4fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91cec000 - 0x91d1aff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x91d1b000 - 0x91d24fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x91d25000 - 0x91d2cff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x91d2d000 - 0x91d82ff2 com.apple.Suggestions (3.0 - 137.1) <3914C088-5905-30B1-BA4A-3C778D3C3869> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x91d83000 - 0x91d8dff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x91d8e000 - 0x91db2fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x91db3000 - 0x91dbefff libcsfde.dylib (380) <C9E61AFB-1A9D-324B-9827-06B182CDD7B0> /usr/lib/libcsfde.dylib
0x91dbf000 - 0x91dc5ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x91dc8000 - 0x920c9ff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x920ca000 - 0x920e6fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x920e7000 - 0x9213bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9213c000 - 0x92167ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x92168000 - 0x9217cff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9217d000 - 0x921f2ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x921f3000 - 0x921f7ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x921f8000 - 0x921f9ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <B2525E0D-2BB1-3AF6-BDCA-56DCDC1F7DBF> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x921fa000 - 0x921fafff com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x921fb000 - 0x9221bfff com.apple.facetimeservices (10.0 - 1000) <BD92DB29-AD36-3B60-A5EF-F4A68F1394A1> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x9221c000 - 0x92562ffb com.apple.MediaToolbox (1.0 - 1273.29) <60F62850-70EC-38E8-9C7F-81204CF9C382> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x92563000 - 0x92593ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x92594000 - 0x926c1ff9 com.apple.avfoundation (2.0 - 651.12) <1AB88210-F2E6-3318-ACB2-41ED5AE6A0EF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x926c2000 - 0x92785ff1 com.apple.CoreText (352.0 - 367.15) <746AD442-F7B4-3273-A36D-C7103D26F727> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x92786000 - 0x933a1ff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x933a2000 - 0x933dafff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x933db000 - 0x933e5ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x933e6000 - 0x93556fff com.apple.QTKit (7.7.3 - 2826) <C6C84EA7-E9C6-3891-B76F-C497C4A2ED65> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x93557000 - 0x93570fff libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x93571000 - 0x93578ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/LibHi kingq803,
This seems to be a licensing failure to me.
Please try the following steps and let me if that worked or not.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave -
Adobe Acrobat XI crashing when opening PDFs in Yosemite
I am having a problem with Acrobat XI Pro continually crashing when I open PDF files stored on my hard drive. The documents will then open, and Acrobat will behave normally for a bit, and then, the next time I try to open a PDF, the program crashes. One of the crash logs is pasted below. Does anyone have any solutions for this? It is VERY annoying after a while. Thanks in advance.
Process: AdobeAcrobat [3671]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.10 (11.0.10)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [3671]
User ID: 501
Date/Time: 2014-12-20 11:56:49.192 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B94631FC-4881-B3BD-6DCD-EF2D8388D588
Sleep/Wake UUID: 11333F74-8758-4449-98A9-D62E5440BEF8
Time Awake Since Boot: 99000 seconds
Time Since Wake: 9400 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f7265d1
VM Regions Near 0x6f7265d1:
__LINKEDIT 00000000495d5000-0000000049634000 [ 380K] r--/rwx SM=COW /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTe slaGLDriver
-->
MALLOC_TINY 000000007ae00000-000000007b000000 [ 2048K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Acrobat.framework 0x001d4bf9 RunAcrobat + 1380573
1 com.adobe.Acrobat.framework 0x0131347b AcroSecurityBailOutImpl + 15689117
2 com.adobe.Acrobat.framework 0x00e25ea2 AcroSecurityBailOutImpl + 10522564
3 com.adobe.Acrobat.framework 0x0023b2da RunAcrobat + 1800126
4 com.adobe.Acrobat.framework 0x00104f2e RunAcrobat + 529426
5 com.adobe.Acrobat.framework 0x000ff1eb RunAcrobat + 505551
6 com.adobe.Acrobat.framework 0x000fee86 RunAcrobat + 504682
7 com.adobe.Acrobat.framework 0x000fec7e RunAcrobat + 504162
8 com.adobe.Acrobat.framework 0x000fe2bc RunAcrobat + 501664
9 com.adobe.Acrobat.framework 0x000fdf21 RunAcrobat + 500741
10 com.apple.AppKit 0x93164d57 -[NSView _drawRect:clip:] + 4221
11 com.apple.AppKit 0x93163582 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2071
12 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
13 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
14 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
15 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
16 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
17 com.apple.AppKit 0x9316153a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 876
18 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
19 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
20 com.apple.AppKit 0x93160d14 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 311
21 com.apple.AppKit 0x9315da78 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2942
22 com.apple.AppKit 0x9313af51 -[NSView displayIfNeeded] + 1629
23 com.apple.AppKit 0x9315975c -[NSWindow displayIfNeeded] + 324
24 com.adobe.Acrobat.framework 0x000f542d RunAcrobat + 465169
25 com.apple.AppKit 0x93198570 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 1262
26 com.apple.AppKit 0x9380365b __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1560 + 58
27 com.apple.CoreFoundation 0x97c4aa2d _runLoopObserverWithBlockContext + 29
28 com.apple.CoreFoundation 0x97c4a40e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
29 com.apple.CoreFoundation 0x97c4a350 __CFRunLoopDoObservers + 400
30 com.apple.CoreFoundation 0x97c3bcb2 __CFRunLoopRun + 946
31 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
32 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
33 com.apple.HIToolbox 0x9be46178 RunCurrentEventLoopInMode + 262
34 com.apple.HIToolbox 0x9be45d83 ReceiveNextEventCommon + 192
35 com.apple.HIToolbox 0x9be45cac _BlockUntilNextEventMatchingListInModeWithFilter + 99
36 com.apple.AppKit 0x93028d99 _DPSNextEvent + 734
37 com.apple.AppKit 0x930285e1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
38 com.apple.AppKit 0x9301adac -[NSApplication run] + 907
39 com.adobe.Acrobat.framework 0x000854d2 RunAcrobat + 6582
40 com.adobe.Acrobat.framework 0x00083c4f RunAcrobat + 307
41 com.adobe.Acrobat.Pro 0x00076ed5 main + 91
42 com.adobe.Acrobat.Pro 0x00076e71 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9827e8d2 kevent64 + 10
1 libdispatch.dylib 0x950a373f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x950a33a2 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x7c267b60 :: NSOperation 0x7c267de0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x9827d8fa __semwait_signal + 10
1 libsystem_c.dylib 0x90693c16 nanosleep$UNIX2003 + 218
2 com.apple.Foundation 0x99d7ce71 +[NSThread sleepForTimeInterval:] + 169
3 com.adobe.Acrobat.framework 0x00edc25a AcroSecurityBailOutImpl + 11268988
4 com.apple.Foundation 0x99ce8eae -[__NSOperationInternal _start:] + 770
5 com.apple.Foundation 0x99ce8ba1 -[NSOperation start] + 71
6 com.apple.Foundation 0x99ce89eb __NSOQSchedule_f + 213
7 libdispatch.dylib 0x950a0130 _dispatch_client_callout + 50
8 libdispatch.dylib 0x950a3d05 _dispatch_queue_drain + 1017
9 libdispatch.dylib 0x950a599d _dispatch_queue_invoke + 186
10 libdispatch.dylib 0x950a2f89 _dispatch_root_queue_drain + 395
11 libdispatch.dylib 0x950b263d _dispatch_worker_thread3 + 97
12 libsystem_pthread.dylib 0x9c1f8296 _pthread_wqthread + 724
13 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95bea0fa TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x95bea332 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x95bb5dff MPWaitOnQueue + 199
6 com.adobe.ACE 0x0238f4dc 0x238d000 + 9436
7 com.adobe.ACE 0x0238f441 0x238d000 + 9281
8 com.apple.CoreServices.CarbonCore 0x95bb645a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x024f8e07 0x24ed000 + 48647
4 com.adobe.AGM 0x024f8d46 0x24ed000 + 48454
5 com.adobe.AGM 0x024f8ce4 0x24ed000 + 48356
6 com.adobe.AGM 0x024f8984 0x24ed000 + 47492
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9319c6b4 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9827e8b6 kevent + 10
1 com.adobe.Acrobat.framework 0x01555b69 AcroSecurityBailOutImpl + 18058379
2 com.adobe.Acrobat.framework 0x014b16f1 AcroSecurityBailOutImpl + 17385491
3 com.adobe.Acrobat.framework 0x014ad7d1 AcroSecurityBailOutImpl + 17369331
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x08050876 0x8039000 + 96374
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.QuartzCore 0x90d0bd5f CA::Render::Server::server_thread(void*) + 236
3 com.apple.QuartzCore 0x90d0bc6a thread_fun + 29
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x910fd8df +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9827d852 __select + 10
1 com.apple.CoreFoundation 0x97c8b63a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
3 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
4 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x6f726341 ebx: 0x013132d6 ecx: 0x8fe3e9e2 edx: 0x7ea4f600
edi: 0x7be2bd14 esi: 0xa0396038 ebp: 0xbff86ee8 esp: 0xbff86ed0
ss: 0x00000023 efl: 0x00010282 eip: 0x001d4bf9 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x6f7265d1
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x76000 - 0x76fff +com.adobe.Acrobat.Pro (11.0.10 - 11.0.10) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x7c000 - 0x21e5ff3 +com.adobe.Acrobat.framework (11.0.10 - 11.0.10) <70EEEAC3-C9F9-3C0E-A6CE-21221D5A7AAB> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x238d000 - 0x24dffe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x24ed000 - 0x2ac3ff7 +com.adobe.AGM (AdobeAGM 4.28.141.1 - 4.28.141.1) <336CD7B1-DC51-3AE3-B85C-2AE91B5E7337> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2b2d000 - 0x2b4bff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2b50000 - 0x2e4dffb +com.adobe.CoolType (AdobeCoolType 5.11.137.1 - 5.11.137.1) <E1F9A02C-FECB-329D-8408-9615CA5B6C86> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x97538000 - 0x97589fff libcups.2.dylib (408) <08C5D411-533C-345A-B820-092C96215F2E> /usr/lib/libcups.2.dylib
0x9758a000 - 0x9758cfff com.apple.loginsupport (1.0 - 1) <47A71885-BB14-3DB8-AE19-F74ABA120290> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x9758d000 - 0x9759aff7 libbz2.1.0.dylib (36) <6BC7B049-8F03-3217-9840-B1804CCBF742> /usr/lib/libbz2.1.0.dylib
0x9759b000 - 0x975cdff7 com.apple.GSS (4.0 - 2.0) <36CBBD76-19AC-333E-AB52-A93800ABC89A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x975ce000 - 0x97645fff com.apple.CoreUtils (1.0 - 101.1) <7169E4D1-0771-36AD-85C8-60CF37FFF16E> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x97646000 - 0x97646fff libOpenScriptingUtil.dylib (162) <9872C464-DF90-37C2-9871-8A3F53C615EC> /usr/lib/libOpenScriptingUtil.dylib
0x97647000 - 0x9764bffb com.apple.IOSurface (97 - 97) <ADB57CD2-455A-317C-818E-6379BF427D10> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9764c000 - 0x97655fff libGFXShared.dylib (11.0.7) <AFC7CCD1-D935-3968-8CE3-303C13354F2B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x97656000 - 0x97690fff com.apple.MediaKit (16 - 757) <430EC569-B083-3608-B91F-3EC6B6065519> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x97691000 - 0x976fcff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x976fd000 - 0x97714fff libsystem_asl.dylib (267) <85BD88AD-618E-3325-AC31-10DBAB8E9AF3> /usr/lib/system/libsystem_asl.dylib
0x97715000 - 0x9799fffb com.apple.WebKit (10600 - 10600.1.25) <DCD91A86-737E-352F-921A-5A029DCAD0D7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x979a0000 - 0x979cfff7 com.apple.DictionaryServices (1.2 - 229) <1F5C35C7-67AA-30A0-A366-EB4B361152A3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x979d0000 - 0x97a23ff7 com.apple.HIServices (1.22 - 519) <5B54AB76-C487-367B-ACD5-2AF6BC85E1B9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97a24000 - 0x97a25fff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x97a26000 - 0x97a26fff libffi.dylib (18.1) <C15EF590-C1CD-3F0A-8988-25491841F043> /usr/lib/libffi.dylib
0x97a27000 - 0x97a2ffff libsystem_dnssd.dylib (561.1.1) <45CDAF46-03DE-33DB-A627-14F245993EF2> /usr/lib/system/libsystem_dnssd.dylib
0x97a30000 - 0x97a39fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97a3a000 - 0x97a9eff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x97a9f000 - 0x97b19fff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97b1a000 - 0x97b1afff com.apple.CoreServices (62 - 62) <FF296ED2-0F90-3055-BBE4-7BF9E42322EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97b1b000 - 0x97bc3ff7 com.apple.CoreMedia (1.0 - 1562.19) <ECB3338A-318A-3612-BBC1-11E0E99DB595> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97bc4000 - 0x97f77fff com.apple.CoreFoundation (6.9 - 1151.16) <2F4FE1E8-D09B-3C62-B884-7A41111F4FBB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97f78000 - 0x98012fff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9809c000 - 0x9820dffb libBLAS.dylib (1128) <ACEF468C-5DB1-38F3-BCB2-6F3D7F2B2040> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9820e000 - 0x98263ff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <F5A586C3-A440-3E0E-966A-7841A182E5B2> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98264000 - 0x98283fff libsystem_kernel.dylib (2782.1.97) <9F86CA37-93FC-31F0-8ACC-53D244AF9EC2> /usr/lib/system/libsystem_kernel.dylib
0x98284000 - 0x98297fff com.apple.ProtectedCloudStorage (1.0 - 1) <0A330FB7-44EE-359F-BAB7-48351AACD305> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x98298000 - 0x9829bfff libdyld.dylib (353.2.1) <6533C0BC-6FE5-3E43-A44D-EF2193978EC0> /usr/lib/system/libdyld.dylib
0x9829c000 - 0x9829dfff com.apple.TrustEvaluationAgent (2.0 - 25) <28BBD931-EF7C-3753-B50E-6568F4075086> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9829e000 - 0x98494fff libicucore.A.dylib (531.30) <BD09E200-FF42-3E9D-814C-0BC8F2C0EAC9> /usr/lib/libicucore.A.dylib
0x9849b000 - 0x98565fff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98566000 - 0x99507fff com.apple.WebCore (10600 - 10600.1.25.2) <5185C771-B437-317C-BDAD-3EE7274B50FB> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99508000 - 0x995f1fff libcrypto.0.9.8.dylib (52) <8BA9026A-18DA-3F45-9850-85DF4378F284> /usr/lib/libcrypto.0.9.8.dylib
0x995f2000 - 0x99609ff3 libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x9960a000 - 0x9960effb com.apple.TCC (1.0 - 1) <BFA66EA1-2839-3648-80F6-96AE136A6838> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9960f000 - 0x99620fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x99621000 - 0x996d0ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <5BCD60EC-DAD3-369F-B836-49086A6A6D39> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x996d1000 - 0x996dfff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
0x996e0000 - 0x996f0fff libGL.dylib (11.0.7) <2AF64D8C-3447-3C85-B4A1-77F03456E402> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x996f1000 - 0x9970effb com.apple.Ubiquity (1.3 - 313) <9ED23769-0725-3D4B-B7F4-AF08020D73C3> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9970f000 - 0x99714ff7Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
I have downloaded Adobe Acrobat
Pro XI, A disks appears on my Mac OS 10.10 desk top, I double click prompted for my password, entered then the ICON appears, double click apparently INSTALLER and NOTHING!Hi Suzanne Glasper,
You are posting on acrobat.com online service forums.
Kindly post this query in Acrobat forums:Acrobat
Regards,
Florence -
Acrobat Now Crashes When Appending with Scanner
I have Acrobat 9.3.3 installed and everything worked great until all of a sudden it now crashes almost every time I try to append to a document with scanning in additinal pages. As well as it'll crash from time to time when I do a "Save As". The crashes seemed to start after I installed a Wacom Bamboo tablet. But I'm not sure how that can effect it.
My system is Win 7 64bit, scanner is a Canon DR-2580C using the same driver as always.
I've reinsalled Acrobat completly and my scanner driver but the crashing is still there. It seems to be fine when I scan in the first batch of docs to a new file, but then I can't append to a doc with more without crashing.
After installing the Wacom tablet, Acrobat poped up with a wizzard for doing Accessibility options (which I don't want) so I went back into preferences and unchecked everything under accessibility. And still crashing.
Below is what my event viewer shows for the last Acrobat crash:
Event 1000, Application Error
Faulting application name: Acrobat.exe, version: 9.3.3.177, time stamp: 0x4c1d77c5
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b29c
Exception code: 0xc0000374
Fault offset: 0x000cdc9b
Faulting process id: 0x130c
Faulting application start time: 0x01cb2a9299e1fca9
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: e57fccef-9686-11df-91e8-00261896d28c
Not sure what the deal is. I'll try removing the wacom tablet but it's something I need to have now.
Thanks!Problem Solved! I removed the Accessibility.api plugin from Acrobat and now my scanner and Acrobat is back to working normal with no crashes. AND with my Wacom tablet installed and running. So something about the accessibility screen reader part and the Wacom tablet don't like each other.
I disabled the accessibility option plugin as this other member posted:
"If you are trying to disable a plug-in the preferred method is to crate a new subdirectory under the Acrobat application, like "optional" or "disabled" and move the api plug-in file you want to disable to that folder. This keeps the name and extension standard and easily allows one to renable the API. But this process has to be done to each user's system and does not allow selectively turning it on or off. " -
Adobe Acrobat 8 crashes when printing!
My client has been experiencing this problem before and a reimage of the computer was needed to keep it from coming back up. It recently came back. I know there has to be an easier way than a complete reroll of the system. She is the only one in the company that gets this error, and there are at least a hundred of Adobe Acrobat 8 users here.
When you open a pdf file (local or shared)and you print it using Acrobat 8.1, the printer (HP Laserjet 2015p with updated drivers) runs and prints the document, but unfortunately a "Windows debug/don't send/send error" bug pops up with the filename being acrobat.exe. When I click don't send, a memory error shows up right after and when I click OK, Acrobat closes. This happens consistently. When there are 3 or more pages and the error pops up, it only prints the first 2 before stopping. It seems to also occur if you click cancel instead of print from the print properties windows. Since that also occurs, it leads me to believe that it is the program and/or system that is causing the issue, since it could be any printer chosen before printing or cancelling the window.
I've uninstalled the printers and restarted, then uninstalled Acrobat and restarted. Deleted the necessary folders (adobe and flexnet in All Users and the adobe folder in program files). Then I reinstalled acrobat first, and reinstalled the printers after a prompted restart. The error still occurs.
The OS is Windows XP SP2. The client logs in under our company domain as a user, so it is not a local profile being used. I briefly tested the Administrator account with one of the user's pdfs. No error occured as of yet, so it kind of makes me believe that if I were to delete the profile under documents and settings, and make her log back in, the issue may be fixed and labeled as a user account error. Has anyone run into this problem and found a solution? Of course all help is greatly appreciated.The messages I've seen had to do with "slow operation" not "crashing" but you mention a domain login... so this may help
Set the DEFAULT printer to a local, not network, printer... even if you have to define a "dummy" printer
There is evidently a bug in Acrobat when a network printer is the default... so may be worth a try to see if it fixes your problem -
Adobe Premiere Pro crashing when doing nearly anything?
Usually, the program crashes when I import a file. If it doesn't crash by then, it will crash when I move a file to the timeline or create a new sequence with the file. I have reinstalled the program four times, and the errors persist. I've had the creative cloud on my computer for about a month, and I've always had this problem. Never had time to deal with it until now. I'm running a Windows 7 64 bit desktop. Can anyone help me fix this?
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
-and a fix for at least "some" ATI crashes https://forums.adobe.com/thread/1553342 -
Acrobat II crashes when started with eLearning Suite 6.1 64bit in Windows 7
I am having trouble running Acrobat 11 as part of eLearning Suite 6.1. The application crashes after starting in about 5 seconds. Using 64 bit windows 7 OS.
Look up the exact crash cause:
Working with your Operating System’s Tools
Mylenium
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