Adobe Acrobat 9 Pro Freezes & Shuts Down - I need help.

I am running Adobe Acrobat 9 Pro on Windows XP and recently I started getting messages that say "Please wait while document is prepared for reading" and then AA9 freezes and eventually shuts down. I did 2 repair installations that did not resolve the problem. I need help if anyone knows how to fix this. Thanks.

Try turning off the accessibility feature under the preferences.

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Does it happen with all the files?
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What is the OS ?

Another: a serious error has occurred that requires Adobe Premiere Pro to shut down

I know a few people have had the same notification:
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
I have tried a whole series of things to fix it and no luck. Here are all the computer stats... does anyone have any ideas???
Premiere Pro
Version number: CS5, with most recent update
Installation language: English
Updates applied: Most recent… installed AFTER problem started
Project/sequence settings… NA
Operating System
Name: Windows 7, 64bt
Update/patch level: Service Pack 1
Installed language: English
Display resolution and color depth. 1920x1080; 32bit color
CPU type and speed Core i7 950
Amount of memory (RAM) 12GB
Video card
Manufacturer: Nvidia
Model: FX3800
Driver version: Latest (installed after errors started)
Number of monitors (displays): in use 2 (with one disabled for testing)
Audio card
Manufacturer Gigabyte Technology 82801J HD Audio Controller
Model
Driver version: 6.1.7601.17514 (latest version)
Each hard drive's capacity and space remaining Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
C and D, no partitions. D is raided, controlled by hardware controller. All software on C. Media kept on D.
Hardware capture device NA
Manufacturer
Model
Driver version number
Capture software NA
Name
Company
Version
Comprehensive list of third-party plug-ins you installed.
None for Premiere I don’t think. A couple for After Effects. Have been installed for a while with no recent updates.
Exact text of any error messages
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
Explain clearly what you want to do, what you are doing and what the result is
Open Premiere to do some work
Be sure to mention if it is something that worked before using the same procedure
Nothing has changed on the PC prior to program failure.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
Tried:
Reinstalling
Reducing to one screen.
Holding Shift when starting until first screen (New/ Open Existing/ Help)
Holding Ctrl, Shift Alt when starting until first screen (New/ Open Existing/ Help)
Programme crashed regardless of clicking directly on loading icon and opening New or Existing via first load screen, or via clicking directly from a project file.
Removed all fonts installed since last opened.
Restarting.
Updated Graphics Driver.
Updated Premiere

Hi guys; I thought I would share my experience and how I managed to fix this problem. It might help someone.
In my case I kept receiving this message; eventually after re-launching Premiere, I actually paid close attention to the "software loading" information and saw that it got stuck on my installed "Colorista ii" which is a colour grading software.
Now the red bulb came on my head ping!
I recently just upgraded my Mac to the OS X Yosemite & that affected pretty much any non-updated application, which in my case was that and many more of the Red Giant Pacakge; so I searched for the upgrade via Red giant Link, and low and behold I found it and did so. Immediately everything loaded up perfectly fine.. and now can't even do the work, cos I'm so exhausted from an 'almost heartattack'; so going to sleep and commence later in the day I guess..
Now, you might probably want to check if any application on your system needs upgrading to whatever is the operating system on your Mac or PC at this very time. It might help.
Always back-up.
I hope I helped someone :-)
@ToleXElijah
Extreme Studio Manager

Error Message: Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.

Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
Does anyone have any idea what may be causing this issue and how to resolve it?
Thanks in advance for any suggestions.
By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

A serious error occurred that requires adobe Premier pro to shut down

Por favor alguien ha solucionado este problema?. Me ocurre solo después de haber exportado el proyecto como AVI, si lo quiero volver a activar aparece el mensaje "a serious error occurred that requires adobe Premier pro to shut down".
la solución que aparece en un foro de eliminar ciertos softwares de sonido no funciona porque no tengo esos programas.
Si alguién dió con la solución o cuañquier experiencia al respecto, quedaré muy agradecido..
Eduardo

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

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THank you

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Acrobat Pro Freezes completely so I need to Force Quit

I hope I am posting in the right place. Please let me know if I should move this. I am so desperate-- I have tried everything I can think of and I hope someone has another idea I can try.
I am using Acrobat Pro. When the problem started I was using Pro X. I tried upgrading to the trial Acrobat XI to see if that fixed the problem, but it didn't. I don't care which I use as long as it works.
The program starts up, but I can't click on any of the choices on the "splash screen" (where you can choose Open a Recent File or Select a Task). When I roll over the choices I see the rollover highlight, but nothing happens when I click. I can open a file from the FILE menu, but when I do I can't do anything with it. None of the tools on the window tool bar work. Then the whole thing freezes and I have to Force Quit to close the program.
I am on a Mac running Mountain Lion OS X 10.8.5 with a 3.2 GHz Intel Cose i3 processor and 12 GB 1333 MHz DDR3 memory. When the problem started I was using Lion 10.7.5, so I tried upgrading to Mountain Lion, but it didn't fix the problem.
Here is what I have tried:
> Uninstalling and reinstalling Acrobat Pro X numerous times
> Installing, uninstalling, reinstalling Acrobat Pro XI
> Installing in Safe Mode
> Uninstalling every other Adobe product I had (After Effects Trial, inDesign 5, Adobe Reader)
I also tried various things I found in the Forums-- so many that I can't remember now. One had to do with moving certain preference files and opening the program again, one was the fix for a CS6 conflict problem.
When the problem first started I discovered that my Time Machine backup was not working because my backup disc was full and Time Machine wasn't deleting the old backups. I didn't have a recent backup so I didn't want to do a system restore to before the problem. I got a new 4TB external drive for Time Machine, and got a 3TB external drive to clear a bunch of large documents off my main hard drive.
I am willing to try anything. Please help!!!
Katie

Well, after two weeks of pulling my hair out I finally figured it out last night! The problem was a bad mouse driver. I use an Evoluent mouse (which I LOVE) but it is an older model and I suppose the update from OX 10.7.4 to 10.7.5 just kicked the driver into incompatiblity. I had tested the mouse a week or so ago and my Mac wireless mouse worked but didn't solve the problem because when I did the test I didn't actually unplug the Evoluent mouse. Once I did that last night, and used only the Mac wireless mouse, Acrobat went back to working properly.
I just ordered the newest Evoluent mouse which is compatible with OS X. I can't wait for it to arrive tomorrow!!
Thank you to everyone who viewed this question and tried to think of a solution.
Katie

Adobe Acrobat 9 Pro Freezes & Shuts Down - I need help.

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