Adobe Acrobat 9 Pro reinstall

I am reinstalling AA9 Pro on newer computer.  It installs but will only give me 30 days of usage until I register it and tell what my previous version was.  I have my product key for my AA 9 Pro but I don't have a product key from a "previous version".

You either have to have the prior version installed or have the product key. If you registered the prior version, the Adobe reps may be able to help you. If you did not register, you need to start looking for your previous version. Apparently the AA9 version you have is an upgrade and the upgrade installation always requires information on the previous version.

Similar Messages

  • Adobe Acrobat Pro 9.1.0 distiller ICC profile error asks for reinstall

    I have Windows XP professional, SP3.
    My Systems Administrator recently upgraded my Adobe Acrobat Pro 8 to 9.1.0 and since then I keep getting an error that says: Distiller cannot find its standard ICC profiles. Please reinstall Adobe Acrobat to correct this problem.
    This error happens when:
    1. I print to Adobe from a web page (IE 7.0.5730.11 or Mozilla Firefox 2.0.0.20)
    2. I try to print to any printer from certain websites, such as the usps.com, where I print all our postage labels from.
    3. Occasionally when I start up the PC.
    Sometimes I get the error but it still pdfs the page. Usually, though, it hangs and then Acrobat and the web browser close.
    I seem to be able to pdf MS Office 2007 items (Word, Excel) and my Filemaker Pro Advanced 10 records. I guess it's when I'm "printing" to Adobe as opposed to "saving as pdf" that I have this problem.
    Acrobat 8 worked fine. My Sys Admin has reinstalled the upgrade twice (after trying a repair which didn't work) to no avail. He can't find any documentation about this error at Adobe, so he's going to uninstall it and switch me back to Adobe 8.
    I do all of the pdf'ing of our deliverable documents at my company and I would like to have the latest edition of Acrobat. If anyone knows of anything I can do, please let me know.
    Thanks!
    Stephie

    Adobe Tech support was most helpful on this.  First download the updated
    Distiller ICC profile files at:
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
    Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
    c:\windows\system32\spool\drivers\color
    These new files will probably overwrite some old ones.
    This solved the problem for me.
    This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys...  folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc).  Once you add these three files to  c:\windows\system32\spool\drivers\color  you will be good to go.
    It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing.  Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

  • When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

    When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

    Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation?  Did you have any questions on any of the steps listed?

  • I purchased CS6 and had problems with the Adobe Acrobat Pro so i uninstalled and now need to reinstall but serial number wont work. How can i reinstall ONLY Adobe Acrobat Pro since its included in CS6?

    I purchased Design Standard CS6 the entire package. I downloaded and installed but I was continually having problems with Adobe Acrobat Pro. I tried updating to the newest version but it only made the problems worse (acrobat was super slow and constantly not responding). So i decided to try to uninstall and then reinstall the program. Well I uninstalled, and then attempted to reinstall ONLY the adobe acrobat pro but it says my serial number (which is for design standard) will not work. Since Acrobat Pro is included in the suite, i thought this wouldnt be a problem. Is there anyway to get around this without uninstalling the entire design standard and reinstalling everything? I only need to reinstall acrobat pro.

    You need to reinstall Acrobat the the Creative Suite, you cannot download it is a separate application and install it that way because it will be looking for a serial number relative to being a singly purchased application.

  • I uninstalled Adobe Acrobat Pro due to Windows 8 malfunction with starting up. I am trying to reinstall as I am an owner of the Creative Suite CS6 and I cannot access my serial number. I purchased the software in 2013 and never registered i, apparently. W

    I uninstalled Adobe Acrobat Pro due to Windows 8 malfunction with starting up. I am trying to reinstall as I am an owner of the Creative Suite CS6 and I cannot access my serial number. I purchased the software in 2013 and never registered i, apparently. When directed on Adobe's site to access the serial number, it takes me to an outside 3rd party site, which I tried but it does not actually work. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Hey beccac85068042,
    Adobe will provide you the serial number only if you are a registered user.
    Please refer the following link to know more on registration for Adobe products:
    Adobe product registration FAQ
    You might Contact Customer Care and seek help on the same.
    Regards,
    Anubha

  • I bought Adobe Acrobat Pro 9 and I need to reinstall it. Please could you provide me with a link. (I

    I bought Adobe Acrobat Pro 9 (in 2011)and I need to reinstall it. Please could you provide me with a link for download for MAC OSX. (I have the serial number in my adobe account.)

    Hi Rebmay ,
    You can download the trial version of Acrobat IX pro from the below mentioned link and activate it with the serial number.
    http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    Notes : Please follow these important instructions carefully or the link will not work!
    Thanks!
    Eshant

  • I have Adobe Acrobat Pro 9 version 9.5.2 running on my mac. I recently reinstalled my mac from a bac

    I have Adobe Acrobat Pro 9 version 9.5.2 running on my mac. I recently reinstalled my mac from a backup and now Acrobat will not update. Thanks Glyn.

    Hi  GlynIC,
    What exactly is happening when you try to update.
    How are you trying to update it, using patch or doing a check for update from application itself.

  • Serial number won't work reinstalling Adobe Acrobat Pro X

    I purchased CS6 Design and Web Premium which includes Adobe Acrobat Pro X. I've had continuing problems using Acrobat, so I decided to reinstall it. I was able to download it, but when I enter my serial number it tells me it's invalid. I'm copying it from my Adobe account, so the number is accurate. I've entered it with the dashes and without the dashes - neither one works. I need help getting this installed and working.

    I downloaded from http://www.adobe.com/downloads/other-downloads.html. I did not see anywhere to download it from my My Products page.
    cid:[email protected]
    Pat Gill, LCTP, Internet & Systems Manager
    Shreveport-Bossier Convention & Tourist Bureau
    Visit Louisiana’s Other Side . . . Discover Yours!
    <Removed by Moderator>

  • Reinstalling Adobe Acrobat Pro XI

    I had purchased Adobe Acrobat XI pro and had installed in my PC.
    PC became unusable and was discarded.
    I have bought a new PC and would like to install the program in new PC.
    I have the following information about Adobe Acrobat XI pro:
    product name,
    product version,
    product language,
    product platform,
    Additional text,
    serial number,
    end user ID and
    end user name.
    After downloading Adobe Acrobat Pro XI, it asks to buy the product.
    How can I install the program without paying to buy?
    Please help
    Dr. Nagesh G. Kavi

    Mr. Anubha
    Thank you for for your response.My operating system is Windows 8.I have downloaded Adobe Acrobat XI several times. Each time after downloading I get a message"Buy Now" I do'not know what I should do nextI had purchased from Dynamic group (House of Licensed Software) Chennai.I wil study your discussion and hopefully it might help.RegardsDr. Nagesh G. Kavi
          From: Anubha Goel <[email protected]>
    To: NAGESH KAVI <[email protected]>
    Sent: Monday, 12 January 2015 11:51 AM
    Subject:  Reinstalling Adobe Acrobat Pro XI
    Reinstalling Adobe Acrobat Pro XI
    created by Anubha Goel in Acrobat Installation & Update Issues - View the full discussionHey naakavi, Could you please tell me about your operating system on which you are trying to install Acrobat XI. You might need to download the trial version of Acrobat pro without any need to buy from the following link:Download a free trial or buy Adobe products
    Adobe downloads Regards,Anubha If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7086877#7086877 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7086877#7086877 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • I have Adobe Creative Suite CS6. How do I reinstall only Adobe Acrobat Pro?

    I have Adobe Creative Suite CS6. How do I reinstall only Adobe Acrobat Pro?

    Hi NancyL,
    Please run the installer for Creative Suite CS6 and follow the on screen instructions, after entering your serial number it will take you to the "Options" menu where you can select the program you wish to install.
    Regards,
    Akshay

  • Reinstall my adobe acrobat pro x1

    reinstall my adobe acrobat pro x1.  adobe download page does not have a place to click on the download?

    I have no problem downloading the installer from https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  • Trying to reinstall Adobe Acrobat Pro after a crash

    My laptop crashed last week and I lost everything on it.  Every.  Thing.  I’m dying over here and desperately need a break…
    Anyway, I’m rebuilding, much like New Orleans after Katrina.  One program at a time.  I want to reinstall Adobe Acrobat Pro, but my original key is invalid (I assume expired?)  What do I need to do to get a new key to reinstall it?  I appreciate any assistance or kind words anyone can offer.

    If you have a key or S/N, they are indefinite and do not expire. It may be an issue of the version you are trying to use it with. The key is tied to a specific version (9, X, XI as well as Pro and Std and Upgrade). There may also be an OS issue if it is a new machine. So information on the version, upgrade (or not), and OS would help us give you some idea of the problems.

  • Drive crashed, need to reinstall Adobe Acrobat Pro on new laptop

    SSD crashed on a laptop that had installed Adobe Acrobat Pro.  Have new laptop and would like to install application, what do I need to do I have the S/N?

    Hi Jonathan,
    Please specify the version of Adobe Acrobat Pro you wish to install.
    Regards,
    Sheena

  • Reinstalling Adobe Acrobat Pro XI after computer recovery

    I recently had to re format my computer. I need to re install Adobe Acrobat Pro XI but don't know how to find the download from the website without purchasing again.

    http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  • Reinstall Adobe Acrobat Pro

    I replaced my laptop with one without a disc drive.  How do I reinstll my Adobe purchase?

    Check Adobe Acrobat Pro version -
    On Mac , launch Acrobat > click on Acrobat and select About Acrobat
    On Windows - launch Acrobat , click on Help > About Acrobat.
    Once you have the version info , we can help you with download link.

  • CS4 suite serial number does not work for Adobe Acrobat Pro

    Hello,
    I am looking for a solution for the serial number issue I am having with Adobe Acrobat Pro. All of other programs within the suite open fine, but when I open Adobe Acrobat Pro it asks for a serial number. When I type in the serial number, I am given a red "X".
    I have called customer support, but they haven't been able to give me any information that will resolve my issue (uninstalled 4 times now). I have Vista and have looked online and on the Adobe website to find a solution. It looks like others are having the same issue from what I can tell while searching. I have run the script too and then reinstalled, but still nothing.

    After some stupid upgrade in my computer (who knows as Microsoft is always doing something), my Acrobat 9 in CS4 stopped working. The error message said to uninstall and reinstall Acrobat. So I went through the control panel and uninstalled it. I then loaded the CD and reinstalled. However the reinstall would NOT accept the orginal serial number. I called Adobe and they gave me a different serial number. Before I let the guy nof the line I tried the  number and it did NOT work! So then he gave me another number which  asked for the previous verison- apparently it was an upgrade number. Luckily I had my old CS3 software and I gave it that number and then it accepted the install. The program now works BUT there is no longer any ADD/REMOVE choice in the CS4 suite in the control panel. There is no way to automatically remove this program anymore! What a mess.
    After reading some of the installation problems others have had and no solutions, I count myself lucky! At least I was able to get the program running.
    Therefore my advise on the serial number problem is to get Adobe on the phonen and get them to give you a number that will work, and don't hang up until you know the program is working!
    If anyone knows how to add the Acrobat to the the add/remove functions in the control panel, please let me know!

Maybe you are looking for

  • Audio randomly cuts out for a few seconds

    After an hour or more of use, audio on my 160 GB iPod Classic randomly stops for about five seconds, then resumes. This problem doesn't happen often, but will happen two or more times during a couple of hours of play. This problem does not seem to be

  • LiveCycle Designer vs. LiveCycle Designer ES

    Hello, Is LiveCycle Designer same as LiveCycle Designer ES?? I received an "extra" application when I recently bought Acrobat Professional. The title bar says it is LiveCycle Designer. Everywhere I look for information on Adobe site all I see is Live

  • After updates phone now will not charge

    Oh you got to love how customer service tell's me,nothing they can do The 1 yrs warrenty is over. Wait I signed a 2yr contract. One year three months and phone shuts off when you plug charger in it. Motorola did upgrades and since then phone hasn't b

  • Why i can't find premiere pro on creative cloud?

    Whyyy?

  • Can anyone try this?

    It's my first PKGBUILD. pkgname=simdock pkgver=1.2 pkgrel=1 pkgdesc="SimDock is a fast and customizable dockbar. It is written in c++ and wxWidgets" arch=('i686' 'x86_64') url="http://sourceforge.net/projects/simdock/" license=('GPL') depends=('wxgtk