Adobe Acrobat 9 Pro Reinstallation Errors

My hard drive crashed on my computer (replaced with new one) and I had to reinstall my Adobe CS5 and Adobe Acrobat 9 Pro. All of CS5 reinstalled fine. However, everytime I reinstall Adobe Acrobat 9 Pro, it errors every time. It will install, but whenever you open the program, it immediately stops working and errors out saying Adobe Acrobat 9.3 stopped working. Windows cannot find a solution and then closes.
It never gives me the chance to enter my product key or register the product. I went to the Adobe Product page and tried downloading and installing all the updates, but nothing works. No matter what I do it closes right away. Any ideas?
My PC is on Windows 7 - I had to initially install Acrobat on this PC when I got it a year or so ago and it worked fine. Not sure what's changed.
Thanks.

I just tried reinstalling it - again, it wasnt giving me the option to register it or anything. Would close the minute I opened Acrobat.
So I opened the Acrobat Distiller that installed with Acrobat and that asked me to accept the agreement and register the product. Once I did that - Acrobat started working again!

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Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050

Hi,
On trying to run a failed update from Adobe, my Adobe Acrobat Pro X became corrupt and failed to open.
I am now trying to reinstall the software, but the software does not install successfully with Exit Code: 6 and the following key warnings and errors:
WARNING: DW022
WARNING: DS013
ERROR: DW006
ERROR: DW050
The full error message is as follows:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW006, DW050 ... WARNING: DS013, DW022 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 6 warning(s)
WARNING: DW022: AdobeCode {AC76BA86-1033-F400-7760-000000000005} NonAdobePayload Acrobat Professional 10.0.0.0 with version (2012-03-05 05:30:16.288604) already installed with incompatible version (2011-03-17 01:56:17.451315)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat X Pro : Install failed
Please help! I uninstalled the corrupt version X before this installation attempt.
I also still have Acrobat Pro 9 on my machine as backup (for this precise reason) but don't believe this is the problem as they have co-existed without a problem for near a month now. The corruption in version X occured after this morning's failed update from Adobe.
Many thanks,
K

Thank you! That did indeed do the trick
Must have been a font or something causing the problems, as opening in safe mode allowed the software to install correctly.
Thanks again!!
K
Date: Fri, 31 Aug 2012 05:28:15 -0600
From: [email protected]
To: [email protected]
Subject: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
    Re: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
    created by techkid123 in Downloading, Installing, Setting Up - View the full discussion
Hi.
The error message as displayed in the above error log is EXIT CODE 6.
Please try and follow the below mentioned KnowledgeBase Doc
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Hope it Helps
Thanks
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Can't install Adobe Acrobat Pro XI - error 7

Hey Gentlemen - please see the error I am getting while installing Acrobat XI Pro.
Will I follow the same procedures I saw to solve error 1?

What does "More Information" link (in the screenshot) tell you?
To isolate the problem on Windows OS it would be best to post the MSI log. To enable Windows Installer logging yourself, open the registry editor with Regedit.exe and create the following path and keys:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
Reg_SZ: Logging
Value: voicewarmupx
More info about enabling MSI logging is at http://support.microsoft.com/en-us/kb/223300
Once MSI logging is enabled try to re-install Acrobat. If it fails then follow the steps below to get MSI log:
1) Open folder %temp%
2) Sort all items in folder by date modified column with latest at the top.
3) Copy the file named MSIxxxxx.log where xxxxx is a random string (could be anything).
4) Upload this log file here.

RE: Adobe Acrobat Pro 9 - Error creating PDF from web page

I get the following error when trying to convert a web page to a PDF document:
Could not access acrobat's Web capture facility. Acrobat may be busy or waiting for input
The Program is not open and it errors out. Can someone tell what's going on? I have plenty of disk space, running XP home addition. Version of Program is 9.3.0.

I have same issue except I'm running Windows 7 Ultimate. I have already downloaded all the updates, I have ran the repair install and same error message!! It was working and now it isn't and I am in the middle of a project and need help ASAP PLEASE!

I cant download Adobe Acrobat Pro an error message saying Error 1935 error occurred.

How can i use the program or how can i get a refund?

Hello simonm70410636,
Considering error 1935, I would suggest you to try out the solutions mentioned at the following KB doc link:
Error 1935 | Install | Acrobat, Reader | Windows
Hope this helps.
Regards,
Anubha

Keep getting "web get error" when trying to download Adobe Acrobat Pro.

Using Windows 8.1 and am trying to download Adobe Acrobat Pro. Error message noted about...tried both IE and Chrome.

We're Sorry
This content requires Adobe Flash Player, which is not supported by your
device. This content can be viewed on a desktop computer or on mobile
devices that support Flash Player.
Copyright © 2014 Adobe Systems Incorporated. All rights reserved
<http://www.adobe.com/go/gftray_all_rights_reserved>.

Adobe Acrobat Pro 9.1.0 distiller ICC profile error asks for reinstall

I have Windows XP professional, SP3.
My Systems Administrator recently upgraded my Adobe Acrobat Pro 8 to 9.1.0 and since then I keep getting an error that says: Distiller cannot find its standard ICC profiles. Please reinstall Adobe Acrobat to correct this problem.
This error happens when:
1. I print to Adobe from a web page (IE 7.0.5730.11 or Mozilla Firefox 2.0.0.20)
2. I try to print to any printer from certain websites, such as the usps.com, where I print all our postage labels from.
3. Occasionally when I start up the PC.
Sometimes I get the error but it still pdfs the page. Usually, though, it hangs and then Acrobat and the web browser close.
I seem to be able to pdf MS Office 2007 items (Word, Excel) and my Filemaker Pro Advanced 10 records. I guess it's when I'm "printing" to Adobe as opposed to "saving as pdf" that I have this problem.
Acrobat 8 worked fine. My Sys Admin has reinstalled the upgrade twice (after trying a repair which didn't work) to no avail. He can't find any documentation about this error at Adobe, so he's going to uninstall it and switch me back to Adobe 8.
I do all of the pdf'ing of our deliverable documents at my company and I would like to have the latest edition of Acrobat. If anyone knows of anything I can do, please let me know.
Thanks!
Stephie

Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the

Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the pdf, I renamed it. tried to do it before I imported more pages. no go. the 16 mg pdf will normally reduce to 5 or 6

Hi,
Are you facing the issue with any pdf file?
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Regards,
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When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

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Error when trying to install Adobe Acrobat Pro, recently purchased.

Recently purchased Adobe Acrobat Pro, when trying to install get an error message 'Your account subscription cannot be validated'. Have tried several times, double checked login etc, but same message each time.
Please help, how to fix this issue??

Hi camelon,
Please delete the "Acrobat" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
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on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming\Adobe
Then launch Acrobat. It will go through the first launch experience of asking for UI language, AdobeID, etc.
If there's no change in behavior, please attempt to go to:
https://na1mbls.licenses.adobe.com
If you can't get to this website there may be a firewall or other software blocking the connection. Acrobat must be able to reach this https URL and 3 others in order to complete and monitor the subscription/trial process.
If you can view the page at this URL, then please send the PDApp.log and amt3.log file from
on Mac: <yourusername>/Library/Logs/PDApp.log
on Windows 7: <youruser>\AppData\Local\Temp
to [email protected]
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I have Adobe Acrobat Pro and it will not open my Photoshop CS4, error code 148.3 Can you help?

I have Adobe Acrobat Pro and Windows Vista. I am unable to open my Photoshop CS4, error code 148.3. Can you help me resolve this problem?

Hi,
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http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Regards,
Anoop

How do I get rid of deactivation error 194:1 in Adobe Acrobat Pro ver 9

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Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.. I just purchased the Adobe Acrobat Pro today on may MAC.

Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser. I just purchased and installed Adobe acrobat pro for the Mac today.

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Error 1321 when updating Adobe Acrobat Pro even if profile has admin rights and parent folder has full access privileges.

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Thanks in advance!

My first thought is to not just apply permissions to the folder but be sure to apply them to all objects inside them. It would be interesting to see if you can rename this file, then rename it back to its original name; this would test permissions nondestructively.

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

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Hi Scott,
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Adobe Acrobat 9 Pro Reinstallation Errors

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