Adobe Acrobat 9 Standard came with a Scan Snap S1500

Help, I am being told I can not install this program because I am being told that the license number has been used on two computers already.
The hard drive died on the computer I originally used the Adobe Acrobat 9 Standard. This computer is the replacement for the old computer. I want to use this software on this computer! I do not remember installing this program on a second computer but if I did this installation replaces the one that died with the hard drive!
I need to use this program in my business with the Scan Snap that I received it with!
How do I ressolve this problem? I need to use this program!

Call Adobe, they should be able to help with this. Nobody else can solve it, there is no workaround except to have Adobe change their records.

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Adobe CD came with Fujitsu Scan Snap

I bought a Fujitsu scan snap and an adobe CD came with it, but my laptop does not have a cd. I need to install. The cd package lists a serial number, but I do not see a product code anywhere. The adobe website seems to require a product code. Any ideas?

you just need the serial number (and the app name/version).
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Cannot install Adobe Acrobat Standard XI with License Code

I had a trial version of Adobe Acrobat Pro XI installed until I received my Standard License Code. I uninstalled the trial, and am trying to install the standard XI version. However, when running AcrobatStd_11_Web_WWMUI.exe file to install standard, the Installation still says Pro, and it will not accept my Standard License. Is there a registry entry blocking Standard, or what do I have to do to get Adobe Acrobat XI Standard installed?

Hi wcoffey.truehomes
It seems when you extracted the setup for the Acrobat standard XI , normally the setup gets extracted on desktop by default and that might have got mixed with previous extration of setup of Acrobat XI pro . You can try to extract the setup again which you might have downloaded recently in different location and meanwhile to try to check if you have already Copy of Acrobat installed on the Computer . Try uninstall and restart the computer. After restart try install again.

Problem with Adobe Acobat that came with CS6

Sad that one cannot seem to get FREE support for what really appears to be an adobe problem. Periodically i download a reader update. The Adobe Acrobat that came with CS6 quits working. I have to uninstall and reinstall. Why? Seems like when you have both program on a computer it is a problem. Reader is so much faster to load for reading, vs Acrobat for doing hard core work. Why is there this problem on PC versions?

The support issue is not worth the time to address. Adobe has always been this way, does not appear to plan to change, and yet has one of the best forums I have seen. That is why a lot of us ended up here and continue to try to help others.
As to Acrobat and Reader, it was something like AA X and AR X that first let both be installed without problems. When you say AA ? quit working it is not clear what you mean. Can you open it? Can you print to the Adobe PDF printer? I suspect the answer is yes to both of these. In that case, it is the fact that you installed Reader after Acrobat that it is staying resident and grabbing things you think should open in Acrobat. If you want Acrobat to open fast, then hold down the shift key while you open the file (could be the alt or ctrl key, but think it is shift) to disable the addons that take the time for the load.
In windows, if you want to open a PDF from explorer, you can right click and select whether to use Reader or Acrobat. Also, there is typically no need to do an uninstall and reinstall, but simply do a repair (from help>repair).

Adobe Acrobat Standard XI - Activation problem

Hello,
I have an adobe acrobat standard XI, with an enterprise activation. When I try to convert a Word document to PDF, it asks me a license key. But if I try to edit a pdf file, it doesn't ask me a license key.
What can I do?

Try this KB document:
Serial dialog box appears | Printing | Version 11.0.01

I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?

I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?

Hi Dcee3,
Acrobat Standard has not been developed for Mac platform so Mac version is not available. It can only run on windows machine.
Regards,
Anand

Adobe Acrobat Standard 9.3.1 loads pages very slowly with Windows XP 64 bit version

Our company has purchased Dell Precision T3500 workstations with Intel XEON processor and 6 Gb of RAM. The operating system is Windows XP 64-bit version. The systems came with Adobe Acrobat Standard 9.3.1. Each one of these workstations load PDF files into Acrobat very slowly. Does anyone have a answer why?

Quote
Originally posted by Some1ne
Here's a step-by-step description of how to install the RealTek RTL8169/8110 driver, as the process isn't quite as straightforward as it should be:
1. Download the Windows AMD64 Drivers available here:
http://www.realtek.com.tw/downloads/downloads1-3.aspx?series=16&Software=True
2. Extract the files in the archive to somewhere like c:\win64drivers\ethernet
3. Once inside Win XP 64, do the following:
a. Click Start -> Settings -> Control Panel -> System -> Hardware -> Device Manager
b. Go down to the "Other Devices" section (they'll have yellow ?'s)
c. Right click on the ethernet controller and click "Update Driver"
d. Click "Install from a list or specific location (Advanced)"
e. Click "Dont search. I will choose the driver to install."
f. Double click the "Network Adapter" entry, and then click "Have Disk..."
g. Select the directory which you extracted the driver files to
i. You will get messages saying that Windows cannot verify that the driver matches your hardware, and that the driver is not WHQL certified. Ignore these and click "Continue"/"Install Anyways" and your RealTek RTL8169/8110 ethernet adapter will spring to life
after i have done this the pc just stops. and if i reboot it stops at the loading screen :/ can you tell me whats wrong i got a k8t neo serie card and windows 64 bit edition
edit: i did it :D works now

I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro. The application keeps timing out and at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes. T

I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro. The application keeps timing out and at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes. The document is 275 pages. Is there something I can do to stop this?

Hi Ricci,
Since when are you facing this issue? Did you tried system restore to a date before this problem occured.
Does acrobat stop working when you open this specific pdf file or with any pdf file that you open?
Regards,
Rahul

Acroexch error in Word 2010 x64 with Adobe Acrobat Standard 9.5

Hello, i get this error when im trying to insert a PDF into a word doument.
In Adobe Reader X it was the Protect Mode but in Acrobat Standard in don't have this Option.
Any ideas please?
Thanks!

Dear David,
thanks for the Answers.
The Problem has our General Manager.
I will try to explain the Problem a little bit better.
Our General Manager had a Windwos 7 32bit with Word 32bit and Adobe Acrobat Standard 9.5. When he inserted a PDF with Drag & Drop in Word all works fine.
Since he have a Windws7 64bit with Word 64bit and Adobe Acrobat Standard 9.5 he get a Acroexch error. I tried it on my Workstation and had the same error. Yesterday i tried it again on a Windws7 32bit with Word 32bit with Adobe Acrobat Standard 9.5 and it worked.
If i try to insert the PDF as a Object it works on both Systems. I saw now that Adobe Acrobat is a 32bit Version. Is there a 64bit version for Adobe Acrobat 9.5?
Best regards

I purchased Adobe Acrobat Standard V11 on one user account on one pc. I want to remove this software and re-install it on another user account on the same pc. Will this use an extra licence? I understand this product comes with 2 licences but am hoping

I purchased Adobe Acrobat Standard V11 on one user account on one pc.
I want to remove this software and re-install it on another user account on the same pc.
Will this use an extra licence?
I understand this product comes with 2 licences but am hoping to retain the extra for another pc.

My experience (limited) has been to expect it to be installed automatically for all users.
What seems to be missing on the new user account?

Dear Sir/Madam, I have purchased a full copy of Adobe Acrobat Standard software on 11th of August 2014 (Order number: 8796780459). I accidently deleted that file, and tried to download it from the Adobe site with no success - Got a message directing t

Dear Sir/Madam,
I have purchased a full copy of Adobe Acrobat Standard software on 11th
of August 2014 (Order number: 8796780459).
I accidently deleted that file, and tried to download it from the
Adobe site with no success - Got a message directing to [email protected] that elaborates that the file is available for 60 days only. Webhelp at digitalriver has directed me to you
Please help me get a working link for download.

Since you don't give us any details like your operating system or Acrobat version, I can only direct you to a general download page https://helpx.adobe.com/download-install.html

How do I customize Adobe Acrobat Standard DC or Adobe Acrobat Pro DC to do what I'd like? Actually this a multiple-question inquiry.

Note, I was unable to find a "How TO", Tutorial, or FAQ relevant to the following questions.
For instance, how do I easily append to an existing PDF with minimum clicks (which I could do with an earlier version of Acrobat Standard)?
I'm using a 30-day trial of Adobe Acrobat Pro DC to scan documents and in certain situations, append to existing PDFs.
I'd prefer to trial the Adobe Acrobat Standard vs. Pro DC because that's what I intend to purchase. I'd prefer to not get accustomed to Pro if Standard is very different.
1. After selecting Edit > Preferences and specifying certain defaults, most take effect as suspected but some do not, like the one's I'm going to elaborate on below. Why?
2. Alternatively, is there a Tool or a way to create a local customized Profile and default to that Profile to avoid having to repeat the following steps?
   This should not be confused with the online Profile (or Communities Profile) whereby one states one's Name etc.
File
> Create
   > PDF from scanner
     > Custom scan
       > Color Mode: Black and White
       > Append to existing file
         > Browse
           > Select file
             > Scan
This is a cumbersome task to repeat each time I'm ready to scan. Using an earlier version of Acrobat Standard, I'd simply double-click the PDF I wished to append to,
Acrobat would default to the appropriate scanner, and know that I wished to append to an existing file without me having to select that option. Presently it doesn't appear to be that easy/simple.
Perhaps it is (or can be with guidance). Please assist.
3. Please find attached the following snapshots/images... CORRECTION, IF ADOBE SUPPORT CONTACTS ME ABOUT THIS, I'LL GLADLY FORWARD SCREENSHOTS.
   Meaning, there does not appear to be a way to include screenshots on Forums.
3a See Error. Is there a way to get a more accurate description of the error (i.e., turn on debugging etc.)?
3b When Creating a PDF, the prompts still seen after clicking "Configure Presets" and changing Color Mode from AutoDetect to Black and White. Why?
3c Custom Scan Input, where I changed Color Mode from AutoDetect to Black and White and why I must also tell Acrobat to append AND to browse to a pre-defined default location?
4. Must I be "Logged in" to use the product? The first time launching it, I was prompted to login using the credentials used to create the account and download the product. Now when using the product it appears to be automatically "Logged in" or online. I would prefer to use it in an "offline mode" if there is such a thing.
5. Once the product is purchased, what are my support options? Can questions be answered or issues resolved with a phone call or are they limited to the Acrobat Forum(s) and/or Adobe Communities? Even after clicking "Ready to contact us? Start here." I'm only given the Forum option (over and over) vs. Chat vs. Email Support etc.
If I've posted these inquiries to the wrong Forum or Discussion, if prudent, please collectively relocate them. Regardless, please advise. Thanks!

uninstall all acrobat/reader versions and retry installing.
or check your log files for more specific help, Troubleshoot install issues with log files | CS5, CS5.5, CS6

Installation for Adobe Acrobat Standard 9 and Premiere Elements 8

Hey guys,
I was hoping to see if anyone could help me out with this. I recently bought a new laptop, and obviously, I was stuck a few days moving everything from my old one to my new one. So when it came to install the Adobe Acrobat Standard 9 in the new computer, I noticed that the installer here at the Adobe Web Page is not accepting my serial number for that product. And additionally, I don't see the installer for the Premiere Elements 8 and I don't know if the Photoshop Elements 8 installer in the web page is gonna do the same thing like the Acrobat Standard 9. Hope to hear from you. Thanks in advance.

Hi DJRicky7,
You can download Premiere Elements 8 from the direct download links available at: Direct Download Links for Lightroom 3 and Photoshop Elements 8 | ProDesignTools
Please make sure you follow the important steps mentioned on the page before initiating the download.
For Acrobat 9 Std. you can click on the link: https://sendnow.acrobat.com/m/g.ashx?i=rol7pInCLAR6FfBXHhVUfA&x=qPtk3SqdJjawgwvDY49b3A
Regards,
Rave

Adobe Acrobat Standard XI: Why prompted to save file when nothing changed?

I have Adobe Acrobat Standard as the default PDF reader. I PDF printed a page from a website. Then I clicked to open the PDF. After I finished viewing the file, I closed the window. Adobe Acrobat prompts me to save: Yes, No, Cancel. Since I changed absolutly nothing, I am puzzled why Adobe Acrobat's save dialog thinks there are changes and askes me whether I want to save the changes.
I have repeated opening and closing the PDFseveral times.
Then, I tried opening and closing another PDF, and it just closes without prompting to save.
Why do I get different behaviors on different PDFs? And can I control the behavior to get or not get the save prompt when there are no changes?

I like that Adobe Acrobat will correct problems, then ask you whether to save.
In the case of this file, I click Yes to save. Then the next time I open and close the file, it asks again, and I click Yes to save. Adobe Acrobat always does it with this file.
With another file, Adobe Acrobat (AA) does not prompt, unless I change the file.
I don't know which difference matters. AA created both PDFs. The problem file was a print from a webpage. The good file (that closes without prompting) was created from a scanner.
I tried PDF printing this page (i.e. the page on which I am composing my response to your message). Then, I opened and closed the PDF, and was prompted to save.
Seems like if AA corrected the problem, and I saved, AA should not have to correct the problem again (if that is what's happening). Also, if AA made the PDF in the first place, there should be no problems with the PDFto correct.
You know what? I just tried printing another website and same prompting everytime I close.
I've been using Chrome. I tried printing with Internet Explorer, and no problem of prompting when closing.
Hmm. I just tried PDF printing from FireFox. No problem here either.
Well, Now I suppose I just leave it for Google and Adobe to work out, if they care to.
I just tried opening the problem file in AA and PDF printing from it. This seems to have cleaned the file. The second PDF file has no problem opening and closing.
I've got an idea. I just went to the address bar in Chrome and typed "Chrome://plugins". That's the only way I know to get to the Chrome plugins. I saw that I have BOTH the Chrome built-in PDF Reader AND the Adobe Create plugins enabled. I disabled the Chrome PDF Reader so ONLY the Adobe Create plugin is enabled.
I printed this webpage again (the webpage you are reading). This time, there was no problem opening and closing the PDF, no prompts to save.
However, now online PDFs will not display in Chrome. Instead, Chrome offers to download the PDF.
I went back to the plugins and found Adobe Reader disabled. I enabled Adobe Reader so now I have both Adobe Reader and Adobe Create plugins enabled.
The problem came back.
I don't know who would fix this, Adobe or Chrome, but would be nice to "have my cake and eat it, too" meaning, not have to muck with the plugins to AA-print clean PDFs from Chrome, and then muck again with the plugins to display PDFs in Chrome.
I tried FireFox. Displays PDFs, and AA-prints PDFs that are clean (i.e. no prompt on closing from AA).
Well, that is enough (maybe more than enough) from me on this. I'll monitor this discussion in case anyone comments.

How do I reinstall an OEM version of Adobe Acrobat Standard X

I have an OEM card for Adobe Acrobat Standard X. I cannot download the trial of this and then activate it becasue the download automatically goes to Acrobat Pro and then says the serial number I have is invalid. I cannot go to the store because I do not have an order ... it came as an OEM software with the computer I purchased. I cannot call anyone as there is no number listed. The website listed on the card takes me through the deadend circle expalined above of the Acrobat Pro Trial with an invalid serial number. So does anyone have any ideas?

Yes ... Jeff's forum link supplied the link to Dell of https://smartsource.dell.com. I did purchase the Standard version with a Dell, so I will go try to download it from the link to Dell. Thank you both. It is too bad that Dell does supply that link by putting a sticker on the card ... I think that would save a lot of people time and avoid frustration. I have had simular difficulties with OEM software cards in the past, but usually can get around it by downloading a trial version first. Again, thanks.

Adobe Acrobat 9 Standard came with a Scan Snap S1500

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