Adobe Acrobat 9 standard installation issues
I have Adobe acrobat Standard 9 and I just reformatted my hard drive and tried to reinstall my product serial number 1016157926356497980XXXXX and it says that 2 of 2 licenses were already installed. I don't know how that is possible given I have only installed it on this computer. Please wipe the data clean so I can install again.
Thanks.
Hello dabigman52,
Adobe Forums are public so please don't post your product serial numbers. Currently I have edited that in your orginal post.
I would suggest to contact Adobe Customer Service regarding this# http://helpx.adobe.com/in/contact.html
~Deepak
Similar Messages
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Adobe Acrobat 9 Standard Installation Files
Hello,
I bought me a new Laptop. At the pre installed configuration there is a license for Adobe Acrobat 9 Standard included.
But there was no installation files.
Can everyone give me a hint where I can find them
seidiHi,
the installation files are integrated in the recovery procedure and are not stand alone.
It is a Sony Vaio but I expect to get no answer from Sony.
Are there anywhere the installation available at the web because a product key is available -
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Ok so If I am in a PDF document and I want to add a header or footer I access the tools and under Edit Page Design I choose Header & Footer, and then add header & footer from the drop down screen. the Add Header and Footer screen comes up. Doesn't matter what I type in the header and footer text boxes nothing moves to the document, and for that matter I don't have any header/footer preview boxes in the Preview section of that screen. There are no error messages that pop up.
If I log into my PC as the administrator I can add text and see that text in the preview boxes of that screen and it transfers to the document. -
Adobe Acrobat X Standard - Installation Files
Dear community,
i broke my Acrobat X Stanrad (german)-Installation-Disc when i tried to put i out of the cover.
I can`t find an iso of the Disc or Insallation Files of Adobe Acrobat X (german) at theAdobe-Online-Ressources.
Where can i find these Files for download or how can i get them?
Thank you in advance and best regards.
Ralf StroetmannHi rstroetmann
Acrobat X Standard Trial is not available .. Please login to your Adobe Account and download the setup from there
Othewise,
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Link to Support : http://helpx.adobe.com/contact.html -
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Adobe 9 Standard software was bought pre-installed on my Dell workstation (Windows XP). Now when trying to open the program fresh from the start bar, it tries to install the program. Yet if I open a saved PDF, the program opens fine but displays an error message relating to a problem with my serial number, allowing me 30 days to resolve. Also the s/n which appears on the error message is not complete and looks different from the original disk I found. Problem there is ou company bought several computers during that time and the CD disks may have become mixed. What to do? Thanks.
Thank you for your reply, and confirming that you never owned an earlier version. $139 is the price for an upgrade. On Adobe's web site, if you say "I want to buy: upgrade" you have to choose from another box where you pick "I own" and must choose between "Acrobat X Standard" and "Acrobat 9 Standard". Since you don't own either of them that is not a valid purchase. You should have chosen "I want to buy: Full" at a price of $299.
[Did something different happen on Adobe's web site; if so it would be interesting to hear, but the solution is still the same...]
Since what you have purchased isn't something you can run, you'll need to contact Adobe for a refund. -
Adobe Acrobat XI Standard - SN issue
I click on "Abobe Acrobat XI Standard". "Validating Serial Number....". Box pops up "Serial Number Upgrade". I select the Product "Adobe Acrobat X Stqandard". I enter the SN indicated on my order confirmation. And click Next. Immediately receive error message in same box "This serial number is not for a qualifying product. Please try another.
I NEED HELP!! A phone call......SOMETHING!!! I've been at this for over an hour!!!!
Cozy
Even call me: <removed by admin>
ALL I WANT IS TO USE THE ABOBE ACROBATThank you for your reply, and confirming that you never owned an earlier version. $139 is the price for an upgrade. On Adobe's web site, if you say "I want to buy: upgrade" you have to choose from another box where you pick "I own" and must choose between "Acrobat X Standard" and "Acrobat 9 Standard". Since you don't own either of them that is not a valid purchase. You should have chosen "I want to buy: Full" at a price of $299.
[Did something different happen on Adobe's web site; if so it would be interesting to hear, but the solution is still the same...]
Since what you have purchased isn't something you can run, you'll need to contact Adobe for a refund. -
The buying guide for the XI Pro Upgrade (here - Buying guide | Adobe Acrobat XI Pro) does not list Adobe XI Standard in the left hand column... but I currently have XI Standard and want to to go XI Pro, will this work?
Hi Mike ,
There is no such policy to upgrade license from Acrobat XI Standard to Acrobat XI Pro.
If you have the subscription for the Standard version ,you need to get that cancelled and get a new subscription for Acrobat Pro.
If you have the retail version or if you have purchased the software ,you can return that and get a new retail version for Acrobat XI Pro.
For more information ,please contact the technical support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra -
Adobe Acrobat 9 Standard Installation Dateien
Hallo,
weiß jemand wo ich oben genannten Dateien finde. Den Key habe ich aber keine Datenträger.
JensHallo,
so genau hat mir das der Support gerade gesagt. Ich soll doch ein Upgrade auf Adobe Acrobat X machen.
In den Recovery Dateien des Notebooks habe ich leider nichts gefunden. Das scheint sehr gut versteckt zu sein.
Hat denn niemand einen Link wo man die Trail noch laden kann? -
Adobe Acrobat 8 Standard compatibility issues with Office 2007 and Windows 7
I just updated my platform to Windows 7 and upgraded from Microsoft Office 2003 to Microsoft Office 2007. The PDF printer did not download and realized that there are compatibility issues with Office 2007. How could I get this fixed?
Buy Acrobat 11.
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Adobe Acrobat X Standard installation....
Should I select typical or complete installation?
Doesn't matter. Unless there are extenuating circumstances thart prevent certain components from being installed they are the same.
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Adobe Acrobat XI Standard 11.0.10 silent install failing with error 1603
Hello
I just updated my AIPs for Adobe Acrobat Pro 11 Pro and Standard. The Pro silent install is working fine. But I cannot get the Standard install to run on Windows 7 or WIndows 8. I have gone over every detail that I can think of or find on forums.
I use the Adobe Customization Wizard XI and choose the basic stuff to create my transform. I don't generally enter a serial number in the customization setup but I tried that and the installation did appear to complete successfully. But when I tried to open Acrobat it did not work. Processes like PDapp.exe where running in a loop but never stopped. Without a serial I get the errors below and the install fails almost immediately. I have recreated the API and transform a few times hoping it would help.
Installing with the following line msiexec /i "%~dp0AcroStan.msi" TRANSFORMS=AcroStan.mst /qb /L*v c:\acrobat.log I get an error message that just says "error".
Application Event logs
Product: Adobe Acrobat XI Standard -- error.
Windows Installer installed the product. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.10. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1603.
When I run the AcroStan.msi by itself the installation completes successfully so it would appear the issue is in customization process or the .mst file. Any help would be greatly appreciated.
Thank youI'm assuming that verbose logging is accomplished by adding /L*v c:\acrobat.log ? No, I do not have CustomAction AAMIU_Install.196A45B3_0387_4DF9_9420 in my log file. The only items referencing 1603 are below.
CustomAction CheckForPendingOperation returned actual error code 1603 but will be translated to success due to continue marking
CustomAction SetLotusNotesInstalled returned actual error code 1603 but will be translated to success due to continue marking
CustomAction ProcessAbcpy returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (84:C4) [15:30:14:422]: Note: 1: 1708
MSI (s) (84:C4) [15:30:14:422]: Product: Adobe Acrobat XI Standard -- Installation operation failed.
MSI (s) (84:C4) [15:30:14:422]: Windows Installer installed the product. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.10. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1603.
MSI (s) (84:C4) [15:30:14:458]: Attempting to delete file C:\windows\Installer\9d9a98.mst
MSI (s) (84:C4) [15:30:14:478]: Deferring clean up of packages/files, if any exist
MSI (s) (84:C4) [15:30:14:478]: Attempting to delete file C:\windows\Installer\9d9a98.mst
MSI (s) (84:C4) [15:30:14:478]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (84:C4) [15:30:14:479]: MainEngineThread is returning 1603
MSI (s) (84:28) [15:30:14:480]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 31, szDescription: "".
MSI (s) (84:28) [15:30:14:483]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
=== Logging stopped: 1/16/2015 15:30:14 ===
MSI (s) (84:28) [15:30:14:484]: User policy value 'DisableRollback' is 0
MSI (s) (84:28) [15:30:14:485]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:28) [15:30:14:485]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:28) [15:30:14:485]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:28) [15:30:14:485]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:28) [15:30:14:486]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (84:28) [15:30:14:487]: Destroying RemoteAPI object.
MSI (s) (84:54) [15:30:14:487]: Custom Action Manager thread ending.
MSI (c) (E4:0C) [15:30:14:489]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E4:0C) [15:30:14:489]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/16/2015 15:30:14 === -
I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help
Hi James ,
Make sure you are entering the correct serial number.Try it once again and check.
If it fails please get in touch with Adobe Support.Here is the link for the same.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra -
Adobe Acrobat 9 Standard - Czech, Hungarian, Polish, Slovak - INSTALLER
Hello,
I'm looking for Adobe Acrobat 9 Standard - (Czech, Hungarian, Polish, Slovak) installer. I lost my DVD and i am unable to reinstall Acrobat on the new computer. I called to customer service but they don't have installer for Acrobat Standard 9. Consultant told me that i should ask for installer on this forum. Maybe somebody have DVD with this version of Acrobat. If you have installer, please help me
Best Regards
PatrickAnybody doesn't have the installer ? I can try install with English installer also, has somebody this version of installer?
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Okay - just realised that the last screen was just asking for a "title" for my question!
I have Adobe Acrobat XI standard, but would like to trial the "compare documents" feature on Pro. I tried to download a trial version of Pro, but the installer indicated that "it detected a more fully featured version of the product" - presumably my standard version? - and stopped installation. It is not clear to me what my options are for either upgrading to Pro, or selectively purchasing the "compare documents" plugin (if possible). I am using what is presumably an Enterprise version of acrobat (i.e. my employer owns it, not me) - so not sure what limitations that results in. I think this is a simple question, but would be grateful for advice.- You can't install Acrobat Pro alongside Acrobat Standard. You will need to remove Standard to be able to install Pro.
- You (probably) can't upgrade your license if it's a part of an enterprise license. The entire license will need to be upgraded.
- It's not possible to install just the "Compare Documents" function as a sort of add-on to Acrobat Standard. -
How to deactivate Adobe Acrobat 9 Standard on notebook(old), to get the license free for an installation on notebook(new)?
Yes, I do need deactivation, because the other one runs on my desktop pc.
And no, there is no deactivation option in the help menu in my version (acrobat 9 standard).
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