Adobe Acrobat 9 Standard upgrade to Adobe Acrobat XI Professional

Adobe Acrobat 9 Standard upgrade to Adobe Acrobat XI Professional
Hello, I bougth today an Adobe Acrobat 9 Standard for Windows German lizence in Germany.
How can I do the upgrade to Adobe Acrobat XI Professional for Windows German.
I do not want to do an abo, I want to get a desktop version for my computer.
Kind regards
pharmarentner

Best Contact Adobe Customer Care - click on the Still need help? button to talk or chat with an agent.

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Error Deploying Adobe Acrobat X Professional over Standard

A while back I deployed a customized installation of Adobe Acrobat X Standard. I used the Adobe Customization Wizard X to generate a MST file that omits things like speed launch and arm and disables some features in the help menu (like updates, repair, etc.) and deployed the MSI via Group Policy. Everything worked fine, Acrobat X Standard is now on every workstation. Later, we discovered that some users needed the 10.1.1 patch, so we patched some systems as necessary.
Due to decisions out of my control, management has now decided that they want to replace Acrobat X Standard with Acrobat X Professional on all workstations. Great! So I generate another MST with my trusty Customization Wizard and make sure to UNINSTALL PREVIOUS VERSIONS. When I try to deploy the new package I get an error on each of the patched workstations...so I try to run the setup manually to discover the following error during the installation of Adobe Acrobat X Professional:
Setup has detected that you already have a more functional product installed. Setup will now terminate.
I'm no expert on Adobe, but I do know that management shelled out more money for Professional than they did for Standard and according to the website Pro is more "featured" than standard...so with all due respect, Adobe installer you are WRONG!
I don't want to touch each workstation to uninstall Adobe Acrobat X Standard so I can install Adobe Acrobat X Professional. Can someone please tell me how to get around this installer error please? Some registry key that needs deleting perhaps?
Many thanks in advance,
David Vielmetter

Well, you are attempting to uninstall the same code version of Acrobat X Standard with Acrobat X Pro. That won't work. You say that you purchased an upgrade from Acrobat X Standard to Acrobat X Pro that doesn't sound right either. If you decided to get Acrobat X Pro after already purchasing Acrobat X Standard the process should have been to get the full DVD media or the full ESD (electronic service download) from Adobe of Acrobat X Pro and then destroy or return the old software along with a very long legal form that says you are doing just that process. That's a procurement issue from both ends I would think. Needless to say the correct way would be to get the full media with the full serial number for Adobe Acrobat X Pro from Adobe. Then uninstall Acrobat X Standard from your user machines and then install the full media of Acrobat X Pro.

Adobe Acrobat 8 professional Mac will not upgrade from 8.1.5 to 11.0.9

Hi:
I have Adobe Acrobat 8 professional for Mac version 8.1.5 trying to upgrade to 11.0.9 but when I download the update it fails to grab the application. Although its visible, to advise to install the update it will not allow me to click on update. I am using a MacMini running on
Mac OS X Lion 10.7.5.
Any assistance would be appreciated.

From AA 8, you have to purchase the full AA XI. There is no upgrade for products before AA 9. You should not have been able to purchase XI from Adobe as an upgrade with only 8 as the prior product.

Deploying Adobe Acrobat X Professional over Standard

A while back I deployed a customized installation of Adobe Acrobat X Standard. I used the Adobe Customization Wizard X to generate a MST file that omits things like speed launch and arm and disables some features in the help menu (like updates, repair, etc.) and deployed the MSI via Group Policy. Everything worked fine, Acrobat X Standard is now on every workstation. Later, we discovered that some users needed the 10.1.1 patch, so we patched some systems as necessary.
Due to decisions out of my control, management has now decided that they want to replace Acrobat X Standard with Acrobat X Professional on all workstations. Great! So I generate another MST with my trusty Customization Wizard and make sure to UNINSTALL PREVIOUS VERSIONS. When I try to deploy the new package I get an error on each of the patched workstations...so I try to run the setup manually to discover the following error during the installation of Adobe Acrobat X Professional:
Setup has detected that you already have a more functional product installed. Setup will now terminate.
I'm no expert on Adobe, but I do know that management shelled out more money for Professional than they did for Standard and according to the website Pro is more "featured" than standard...so with all due respect, Adobe installer you are WRONG!
I don't want to touch each workstation to uninstall Adobe Acrobat X Standard so I can install Adobe Acrobat X Professional. Can someone please tell me how to get around this installer error please? Some registry key that needs deleting perhaps?
Many thanks in advance,
David Vielmetter

Try following forum:
http://forums.adobe.com/community/acrobat/acrobat_enterprise_install?view=overview

Upgrade to Adobe Acrobat XI Professional and free upgrade to Adobe LiveCycle Designer

Upgrade to Adobe Acrobat XI Professional from Acrobat X Professional does qualify for a free upgrade to Adobe LiveCycle Designer ES4 or to ES3 only?
Thanks

Hi Rinchin123,
thank you so much for this information.

Acrobat 9 Professional forms missing data after upgrade to Adobe Reader 10

My principal has a macbook pro with OS 10.6 on it, and Acrobat 9 Professional. One of the Xerox technicians in our district came around and updated Adobe Reader on her computer to AR 10. This caused her computer to lose the license key for Acrobat 9 Professional. Now all the of the data that she had saved in forms done in Acrobat 9 Pro has been lost. When she opens these files, the forms are blank. Is there any help for recovering the data that was lost from these files?

As long as the tech did not remove Acrobat, it should still be there. I am not that familiar with MACS, but that is the case for Windows. I would suggest that the tech be requested to rectify the issue. It may be that she just needs to open Acrobat and then the file. It may be that a MAC has a file association like the PC, and in that case she needs to set the file association back to Acrobat.
If she maintains both AA9 and ARX on the machine, she should also update them. It may be an update issue that is causing the data to not be seen. Some versions have had problems with seeing the data unless the cursor is in the field of interest. So is the data really still there or not?
Hope my limited thoughts about the MAC is of help. I am sure that some MAC folks will be by to give help.

Adobe Acrobat 8 Professional cannot be launched at this time.

Hi
So i've trying to deploy CS3 Design Standard in our enterprise environment. And one of the deployments, requires that i have to deploy ONLY the Adobe Acrobat Professional component of the CS3 package.
I run the install, and untick Photoshop, Illustrator, Indesign etc......so JUST leaving Adobe Acrobat Professional. It installs fine, along with the Shared Components etc.
But when i run Adobe Acrobat Professional, it pops up saying:-
Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat 8 Professional.
Now, as you can see i can't launch another suite component, as i've chosen not to install them. I'm assuming this is required so it can "register" itself. If this is working "by-design" then why does it let me install Adobe Acrobat Professional by itself, if i can't run it????

Simon = The rest of the CS3 package works great in a ThinApp package, doesn't seem to be any performance difference between install types. Plus you have the advantage of no extra registry keys or dll's floating into your system.
Peter = Thanks for the helpful comment, really helps me with this issue. And how is my installation of the product not "as designed".
Adobe give you the option of JUST installing Adobe Acrobat Professional, so if they allow this, surely it's BY DESIGN! The fact it doesn't work by itself means that Adobe should change their design to state the fact you need to install another suite product to allow it to work.
I've also tried packaging a standalone copy of Acrobat Reader Professional using VMWare ThinApp, but it does not work. And i've no problem with this, theres no real way to virtualize a device (i.e the Adobe PDF printer) so i'm fine with that.

Trying to restore adobe acrobat 8 professional for the mac version 8.3.1

Is there a specific site for this product? I was directed to the Acrobat XI Pro site, but my serial number will not work for that product. Any suggestions?

Mikem if you were able to get Acrobat 8 to install in Mac OS 10.8.5 then it is likely the only functionality you would have would be the ability to edit PDF files.
I am sorry but I don't know of any method for you to get an additional copy of the installation files. If you do have your software registered you can qualify for the upgrade pricing for Acrobat 11 Professional. You can find more details at http://www.adobe.com/products/acrobat.html?promoid=JOLIR. You can also find a free 30 day trial if you have a PDF you need to edit at the moment and you wish to evaluate the software.

Installation of Adobe Acrobat X Professional terminates

I currently have Adobe Acrobat X Standard on my Windows 7 laptop. I am trying to install Acrobat X Professional but keep getting the error message that I already have a more functional product installed and the installation process terminates. How do I get around this error message to install Professional?

Katinco have you used the Programs and Features control panel to remove your installation of Adobe Acrobat X Standard?

Need volume license download for Adobe Acrobat 9 Professional. Not available in downloads portal.

We have a volume license for Acrobat 9 professional, and I can see the key in my portal. We, however, do not have a disk for this license, nor is a download available in the downloads portal.
Since we have purchased this software, it would be nice to install it on our computer, especially since we have been recently upgrading hardware.
Thank you.

What did you do with the original media at the time of the volume license purchase? If it was a download, then where did you save it (and best backup the software)? There is a download for the regular AA9 distribution that can probably be found by searching this forum. It is a bit tricky to download, but can be done last I checked. Try http://forums.adobe.com/thread/1061905.

Adobe Acrobat 9 Professional/Adobe Reader 9

Hi,
Can anyone please tell me the difference
Between
Adobe Acrobat 9 Professional &
Adobe Reader 9?
And can I have the both installed together?
Thank You
Phillip

First, Adobe doesn't support having both on the same machine. It can cause problems. Adobe Reader does exactly that it reads pdf files. Acrobat Standard, Pro, and Extended are tools for reading and creating and editing pdf files.
Take a look at: http://www.adobe.com/products/acrobat/reader.html
Take a look at this as well: http://www.adobe.com/products/acrobat/matrix.html

We have the serial number of an Adobe Acrobat 8 Professional, but we do not have the disk. I need to put it on a replacement machine.

We have the serial number of an Adobe Acrobat 8 Professional, but we do not have the disk. How do I put it on a replacement machine?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe Acrobat XI Professional Student and Teacher Edition

i purchased Adobe Acrobat XI Professional Student and Teacher Edition today online. I was not able to install as it posted a message the it can not be installed on pc with windows vista 32-bit. what is the solution for my purchase?

The requirements are given at http://www.adobe.com/products/acrobatpro/tech-specs.html and VISTA is not listed. I have heard from others that AA XI indeed is not compatible with VISTA, but does run with XP,SP3 and newer systems. If you are unsuccessful, all I know to suggest is to upgrade your OS, but that may mean a new machine too. Sorry.

How do I download adobe acrobat 8 professional?

I have a copy of Adobe Acrobat 8 Professional that I have used on another computer. I recently purchased a new computer that does not have a CD/DVD drive. How can I download a copy onto my new computer?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Activating Adobe Acrobat 8 Professional on new computer when old computer died and cannot deactivate

My computer died with acrobat professional 8 installed. When I tried to install and activate acrobat 8 professional on my new computer, it would not activate until I deactivated the software on my old computer. My old computer is completely dead and therefore I cannot deactivate the software. Please advise me.
Leo

Customer service is terrible. They don't give us the tools to help ourselves, so we are FORCED to call their service number. Then we get transferred 3 times, then disconnected - just to have to repeat the process again. Adobe recorded phone messages advises "due to high call volume, estimated wait time is 12 minutes". An HOUR AND A HALF later while still waiting on hold, I get disconnected.
I've tried the customer portal. They CLOSED my case without resloving anything or even commenting!
Where is Adobe's accountability? They don't mind charging high prices for their products, and they certainly wouldn't accept me telling them they'll have to call my 800# and wait on hold in order to get their payment. But once we purchase their products we are a prisoner of this process. There is no web interface to deactivate products. Hard drive crashes do not permit the manual deactivation on our end.
Adobe needs to either answer their phone without disconnecting me, answer their case number number without closing it for no reason, or give us - the customer - the tools to deactivate our own products. If activation can be done over the internet upon installation - then deactivation can't be much more difficult.
I honestly can't imagine how it can be legal to sell a product then cripple an owner from using it.

Adobe Acrobat 9 Standard upgrade to Adobe Acrobat XI Professional

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