Adobe Acrobat 9/Win7 - Inserting Word documents into PDF file intermittently leads to missing or garbled text?

Heya.
I have a user who is creating a PDF essentially compiled from inserting word documents into the position she wants inside of the PDF.
The problem is that sometimes this leads to missing or garbled text. For example, 6-8.1 is displayed as 6- .1. Which is just plain weird.
Other times, the text looks garbled or uneven. She turned off her PC but I took screenshots of both of these scenarios. I fear that I am not going to be able to retroactively fix the corruption in this document for her.
She says she's using very standard fonts. Like Arial. I asked if she could locate the original Word document that produced the garbled text, just for a sanity check. The problem is that her co-worker may have been the only one with that particular word document (there are probably hundreds which compile this PDF...) and IF she has it, she might not be able to locate it on her PC TO check what the original text is. Yikes.
Google-fu turns up very little. I tried the guidance in this document - https://answers.acrobatusers.com/We-combine-PDF-document-ends-corrupt-What-problem-q197619 .aspx[2] and a Save-As but no avail.
This also turns up but is not applicable to Acrobat 9 I believe:  http://blogs.adobe.com/acrobatineducation/2010/02/get_rid_of_that_bloat_in_your.html[3]
She states that she can manually fix the document but after a while it gets corrupted again? But I haven't observed that and she might have just fed me that to amplify the problem.
I will be able to post screenshots when she turns on her computer tomorrow.

Here are the two instances of corruption we have come across.
http://imgur.com/nPztMYm
http://imgur.com/wHM12e2
Edit:  A LITTLE MORE INFO.  I am able to select the corrupted text, paste it into Notepad with all the characters intact.  So the characters are THERE.  they are just not being displayed correctly.
Edit:  They also do not print correctly.  The page prints with characters missing, and she wants to print this document, so that is going to be an issue.

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