Adobe Acrobat Add-On 11.0.6.70 will not allow me to download a .pdf file. Disabling the Add-On allows me to download the .pdf.

I attempted to download a .pdf file and open it with Adobe Add-On 11.0.6.70 in FF 25.0.1 and got a message that the file was damaged and could not be repaired. I called the site's Tech Support and they requested that I try the download with another (Ugh!) browser and the download worked. I went back and disabled the Adobe Add-On in FF and the download worked in FF also. Not sure who developed the Add-On but whoever did so, left a bug in the process.

HI central_texan,
Please update to the latest version of Firefox by going to the About Firefox in the Firefox menu. If downloads hang at the last minute (just before reaching 100%), the cause might be antivirus software which tries to scan the file and during that process hangs the Firefox instance. It may also happen when the download becomes corrupt. What I want to know is in the System Requirements what " Firefox Extended Support Release" means.
In order to fix the problem, try disabling the scanning as follows:
# In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear.
# Click '''I'll be careful, I promise!''', to continue to the about:config page. A list of settings should appear
# Filter the list by typing in the search bar at the top. Type in ''scanWhenDone''. You should now find the '''browser.download.manager.scanWhenDone''' preference.
#Double-click on that preference to set the value to ''false''.
#Next, try to download something and see if it still hangs.
Please reply and tell us whether this helped you!

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