Adobe Acrobat closes after error...

I am getting the following error each time I open Adobe Acrobat 7.0 Professional...
"An error has been detected with a required application library and the product cannot continue. Please reinstall the application."
I have tried uninstalling and then reinstalling the program. It didn't help, got the same error shortly after opening the program.
What is strange is that the problem just suddenly appeared therefore, I believe that it may have been malware related causing this problem. And I have had this program and have been using it without any problems now for over 3 years.
It appears that a vital part of the program is being blocked.
Can anyone please help and offer a detailed solution to this problem? Maybe someone has already encountered it.
Thank you!
-Dan Sacapano

Good day,
Sorry to hear you're having trouble. Try the solutions outlined in this document: http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html if you're still having trouble.
Kind regards,
David

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Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050

Hi,
On trying to run a failed update from Adobe, my Adobe Acrobat Pro X became corrupt and failed to open.
I am now trying to reinstall the software, but the software does not install successfully with Exit Code: 6 and the following key warnings and errors:
WARNING: DW022
WARNING: DS013
ERROR: DW006
ERROR: DW050
The full error message is as follows:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW006, DW050 ... WARNING: DS013, DW022 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 6 warning(s)
WARNING: DW022: AdobeCode {AC76BA86-1033-F400-7760-000000000005} NonAdobePayload Acrobat Professional 10.0.0.0 with version (2012-03-05 05:30:16.288604) already installed with incompatible version (2011-03-17 01:56:17.451315)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat X Pro : Install failed
Please help! I uninstalled the corrupt version X before this installation attempt.
I also still have Acrobat Pro 9 on my machine as backup (for this precise reason) but don't believe this is the problem as they have co-existed without a problem for near a month now. The corruption in version X occured after this morning's failed update from Adobe.
Many thanks,
K

Thank you! That did indeed do the trick
Must have been a font or something causing the problems, as opening in safe mode allowed the software to install correctly.
Thanks again!!
K
Date: Fri, 31 Aug 2012 05:28:15 -0600
From: [email protected]
To: [email protected]
Subject: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
    Re: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
    created by techkid123 in Downloading, Installing, Setting Up - View the full discussion
Hi.
The error message as displayed in the above error log is EXIT CODE 6.
Please try and follow the below mentioned KnowledgeBase Doc
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Hope it Helps
Thanks
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Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.

== Issue
==
Firefox is having problems with certain web sites
== Description
==
Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.
== URL of affected sites
==
http://
== Troubleshooting information
==
Firefox Version
3.6.3
Extensions
Name
Version
Enabled
ID
Skype extension for Firefox 2.2.0.70 false
Java Console 6.0.01 false
Java Console 6.0.02 true
== Firefox version
==
3.6.3
== Operating system
==
Windows 7
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-Office Plugin for Netscape Navigator
*Download and Print Plug-in DLL
*Default Plug-in
*Shockwave Flash 10.0 r45
*Adobe PDF Plug-In For Firefox and Netscape

Hi.
Does this only open on that specific site?
In any case, you may want to:
- instruct Firefox to handle PDF files in a specific way by going into Tools > Options > Applications and selecting the option you want for the PDF files
- reinstall Adobe Reader and its Firefox plugin
- install another reader instead of Adobe Reader. I recommend Foxit Reader ( http://www.foxitsoftware.com/pdf/reader/ ), since it's free, VERY light, VERY fast, safe and also has a Firefox plugin (make sure you don't have both Adobe Reader plugin and Foxit Reader plugin enabled/installed at the same time in Firefox)

Adobe Acrobat gives an error message "The key file is missing, canceled"

Hi,
Adobe Acrobat gives an error message "The key file is missing, canceled" this is a direct translation of the Finnish error message. Acrobat is already re-installed. The operating system is Windows Server 2008 R2, and there is also installed Adobe Reader X.
BR
Heikki

Please let us know do you see this error on every launch of Acrobat?
Recommended is to have latest version of Acrobat and Reader. i.e. 10.1.8
Try updating application and then see if you still encounter the error.

Adobe acrobat/reader activation error : 93:-8

adobe acrobat/reader activation error 93:-8

Douvaine, Adobe Acrobat and Adobe Reader are 2 different applications. In which application are your getting this error 93:8?
93:8 denotes that your serial number is invalid. Please type the serial key again and check.
Else, give us more details about your issue like your OS, exact error message, application name and version, etc.
Check this article for reference. http://helpx.adobe.com/x-productkb/policy-pricing/activation-error-codes.html

I cant open adobe acrobat pro after just paying for it and downloading it!!

I cant open adobe acrobat pro after just paying for it and downloading it!!

What is your operating system? Acrobat version?
What exactly happens when you try to open it?

SERIOUS ADOBE ACROBAT PROFESSIONAL 8 ERROR

Hi
I am using (or TRYING to use!) Adobe Acrobat Professional 8.
But every time it loads up I receive the following pop-up message:
"A serious error has been detected and Adobe Acrobat 8 Professional cannot continue. Please re-install the application and try again."
I click OK, and then another message appears:
"Acrobat.exe - Application Error
The instruction at "0x05bf1243" referenced memory at "0x12284e88". The memory could not be "written".
Click on OK to terminate the program"
I have tried uninstalling and re-installing but the error comes back!
What can I do?? Can ANYONE help?!!

I've been watching this thread hoping to find an answer to nearly the same issue... "Acrobat Cannot Continue At This Time Until You Open Photoshop" (?)
It doesn't matter which application I open... Acrobat is worhtless and closes in roughly 5 seconds. Hard to believe Adobe's been unable to duplicate this in-house? Now I'm afraid to uninstall it and reinstall ver. 7. I already had to FORMAT my Vista install and deal with Microsoft requiring personal information before allowing me to authorize my copy of Vista Ultimate a second time, just to get Photoshop CS3 installed on my PC following the beta fiasco.
And to think I installed Vista in the first place because I wanted to be able to use Bridge 2.0....
Jeff, why couldn't there have been a list of files and registry entries to be removed posted? Some sort of procedure to help out those of us that didn't install the Photoshop beta to the default drive or directory? The WinClean tool did NOT work for me, (or several others I'm aware of).
As it looks, the same thing is happening now with Acrobat 8. Those of us with problems are out of luck after spending a lot of money on a productivity suite of tools. After all the problems I had with getting Photoshop CS3 on my computer from Creative Suite, I installed it from a stand-alone version before installing the rest of the suite to gain use of Dreamweaver, etc., (which ALSO crashes my entire system every 2nd or 3rd time I use it!).
I don't mean to be ragging on it, but I am a bit confused after using Adobe products for as long as they've been around...
Thanks.

Adobe Acrobat 9 Installation Error 2?

Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike

Bob -
I know my original post was over a year ago, but unfortunately I wasn't ever able to resolve it. I worked with tech support over the phone wasting hours of both of our time trying to resolve this problem. Now when I need to use Acrobat 9 Pro, I have to access it with my laptop and then transfer my work back to my desktop computer in order to use the rest of the CS4 Suite on my desktop. The crazy thing is I'm running the exact same XP software on my laptop as I run on my desktop and Acrobat on my laptop works great. So I have no doubt that Acrobat works well with 64 bit systems on Vista and 7, but I'm not very confident that by upgrading to a new windows operating system will result with success. This issue seems so strange to me since I am able to run 50 other applications on my desktop from other software manufacturers and can successfully download new applications from any software manufacture with the exception of Acrobat. If anyone has a similar problem and can figure out a solution, please let me know.
- Neil

Adobe Acrobat 9 Installation Error 2? *Updated*

______________________________________________________
Question**********************************************
Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike
Solution**********************************************
Support:
I have figured out the solution to the issue on my own. I usually have the print spooler service disabled on my work PC to combat intellectual property theft. However, I remembered that I once had an issue installing Adobe CS3 Master Collection (Adobe Acrobat 8 Pro). The older generation Adobe software (Adobe Acrobat 8 Pro/CS3) displayed the error that the print spooler service was not started and provided a solution. What is really strange is that the newer software (CS4) simply gives no description of an error and simply outputs "Error 2".
Adobe Acrobat 9 Pro included with Adobe CS4 Master Collection will not properly install if the print spooler service is not enabled and started! After the install you can disable the print spooler service as usual, but it is necessary upon installation to have it running. In addition, Adobe Acrobat Reader 9 (Free Edition) will install and perform as usual with the print spooler service disabled. I suggest putting this information on your site for others who may experience the same issue in the future.
Regards,
M

Checking the Event Viewer is good advice.
I had Error 1606.Could not access network location, and a web search led me to this advice to remove old registry entries for MS Office:
http://www.gilsmethod.com/fix_error_1606_acrobat
Makes no sense but there you have it.

Adobe Acrobat X Installation Error

We have many Windows machines with Adobe Acrobat 9 Standard installed and running without issue, and they can update just fine. When we try to install the newly purchased Acrobat X Standard on these machines, the installation fails at the very end after creating the PDF printers. We have tried letting the Acrobat X installer remove Acrobat 9, and we have also uninstalled Acrobat 9 manually before attempting the Acrobat X install. We are installing with local admin rights.
The error still occurs, and Acrobat X installation fails with :
Error 1935. An error occurred during the installation of assembly component {C6357C55-7461-3D51-9AE5-FD71CA24027A}.
HRESULT : 00x8007051A.
Then we hit OK, the entire installation rolls back and fails. However, we are able to reinstall the Acrobat 9 Standard without issue.
Any help or direction would be much appreciated.

Good day,
Sorry to hear you're having trouble. Try the solutions outlined in this document: http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html if you're still having trouble.
Kind regards,
David

Unable to open Adobe Acrobat Pro after CS4 Design Premium install

I recently purchased Adobe CS4 Design Premium. I attempted to install it Sunday, and it completed with an indication of success. I then tried to open all my applications to make sure everything went well, and Acrobat keeps coming up with the following error: "You can't open the application Adobe Acrobat Pro because it may be damaged or incomplete." I tried to remove it with the uninstaller, and it does not see it. I have tried to install it multiple times. I even swapped out the DVD drive to see if it was having problems reading the disc, but nothing has helped. I even tried to delete it entirely. I currently have a web case open, but they state that can take up to 3 days to be answered. I tried to call technical support, but gave up after an hour on hold. I suspect a bad disc, but I really don't want to have to wait a week or more to get the issue resolved through sending endless emails back and forth with a web case. I was hoping someone would have a good answer to my problem that would not require that. I am trying to install it on a fairly plain OS 10.6.2 system. It is a 2009 Mac Pro Quad with 6GB of RAM. As stated, so far none of the other applications are giving me any issue. It has just been Acrobat Pro.
Thanks.

I ended up finding the probable solution to this problem. I downloaded the trial version of CS4 Design Premium. Seeing that I had already installed CS4, it asked what application I wanted to reinstall. I reinstalled Acrobat. When I opened it the first time, it told me that the licensing server could not be reached. I opened Photoshop, then it again. It has worked fine since then. I have updated it to 9.3.1, so it should be good from here on out.

Acrobat closes after merging files

When trying to combine multiple PDF files, Acrobat will close. There are no error messages and nothing is reported in Event Viewer. I have tried by selecting all files and then right-clicking "Combine files...", Opening the Combine Files menu option from within Acrobat. Each option ends with the same result; Acrobat will just close without error.
I have tried repairing the installation and restarted the computer a couple times. There are no updates need for the application.
Operating System: Windows 7 64-bit
Version: Adobe Arobat 9 Pro

Ok, let's see if I've got it this time.
1. You want to make a PDF from a FrameMaker document.
2. In it are placed PDFs as illustrations.
3. You want it to be a normal, single, self-contained PDF.
4. When you look at the PDF, you see the illustrations on screen where you want them.
5. But when you click on those illustrations it closes the PDF and instead opens the illustration PDF that you started with (and closes the PDF you made).
6. And this illustration PDF won't even be on the computers where the end user is looking at the PDF.
Is this right? Especially step 5, is it definitely opening the actual picture file you placed? Or a different one with the picture in it?

No valid Password, Adobe Acrobat closes

Hi,
My Acrobat 6 suddenly says "No valid Acrobat Serial Number - Acrobat will now Quit - OK",
I can go no further and Acrobat closes down with an error box that there was a problem with Acrobat,
Did I wish to inform Microsoft?,
I cannot find where to re enter the password
I have tried reloading but I started with 4 then upgraded to 5 then to 6 but putting in the previous CD does not work
more often than not it freezes the PC
I have the packaging and the passwords
Windows XP sp3, 8GB Ram, 16TB discs
any ideas than than killing off all the installations and starting from version 4 again???
No answers so I deleted all Adobe files and reloaded Version 4 and all the upgrades - it now works
I lost my love of Adove Acrobat when trying to fatham out the Corporation Tax version issued by HMRC
Could they make it more difficult?
Thanks
floortester
Message was edited by: PETER RAYNOR

I have exactly the same problem as Oxbay - but, I do have the CD & the serial number. When reinstalling the program, it just loads, never gives me the opportunity to save to a specific drive (which caused the problem in the first place), enter the serial number, or ask which type of installation (full or custom). I use the program erratically so no intention of upgrading to 8.0 Professional, but do need the program. You can't get into the "Help" section for a detect or repair issue. Any other suggestions would be very helpful. Thank you!

Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
I hope that someone here has the answer to the problem. Anyone?

Ok, here is the update.
The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
So far these do not work:
Relicensing or Registering the Licence
Acrofix.exe
Anyone else have an answer? - or am I the only one suffering this really annoying issue?

Adobe Acrobat 9 Download Error

When I download and extract adobe acrobat 9 std files, it says I don't have enough storage. I have a yoga II and should have plenty of storage. Is there something else I need to do?

Hey mattg77428319,
Could you please share the exact error message that appears when extracting Acrobat std files.
You might try emptying the TEMP folder by typing '%temp%' in the Run window (Press Windows + R) and then check again.
What version of OS are you working on? Is it compatible with Acrobat 9 std?
Let me know.
Regards,
Anubha

Adobe Acrobat closes after error...

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