Adobe Acrobat Connect for LSO 600

Hi ,
When we install LSO 600 , Adobe Acrobat Connect is comming with it ?
Or do we have to install it separately , and pay an extra fee ?
Regard's

Hi C,
Acrobat Connect is not a part of the base LSO 6.00 software delivery. It requires EhP2 to be installed (the Instructor Role is delivered in that EhP) and there is a separate licensing agreement for this version of the product. Your SAP Account Executive can get you details on the licensing.
Best regards,
Harry West

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Adobe Acrobat Connect

When using the adobe acrobat connect for web conferencing, the screen seems small when viewed by invited client. Is there anyway the screen can be increased, as it makes the demonstration look small.

Try posting your question on the Acrobat Connect User Community Forums at:
http://www.connectusers.com/forums/cucbb/

Adobe Acrobat Connect Add-in 9.3 r139 has encountered a problem

I have one particular user that cannot get into the web meetings using Acrobat Connect Add-in. We can log her on with any other PC with no problems. Something on this PC is hanging up.
She gets to the login screen and can log in and accept the agreement...then in IE, nothing happens. If I try to use Firefox, we get the following error:
"Adobe Acrobat Connect Add-in 9.3 r139 has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried the following solutions:
- Uninstalled/re-installed Flash
- Uninstalled/re-installed Adobe Connect Add-in
- Made sure Windows updates were current
- Deleted all temp files and cache
- Re-installed IE 8.
The problem is obviously not browser specific and appears to be with the actual Connect Add-in. Does anybody have any ideas or solutions?

can you expand on what you mean by "nothing happens" does any 2nd window launch (connectAddin)? is IE8's popup blocker on or any popup blocker? is the other computer configured the same as the computer that does not work?
you dont state which windows or flash version (http://kb2.adobe.com/cps/155/tn_15507.html) is in use by the client or what your Adobe Connect version is or if the server is doing SSL. if you are not sure what version you have, append version.txt to your connectserver url.
example http://myconnect.mydomain/version.txt
and how the client is connecting to your connect server, is your server behind a firewall, is their client behind a firewall. if they are behind a firewall is there company ports open for RTMP ports.
also I dont have a quick fix for you but some troubleshooting tips
you stated that they removed the ConnectAddin from the add/remove programs but you may also need to check to make sure it was removed
#connectaddin location, can remove the connectaddin folder, once you reinstall the new it will recreate the connectaddin folder
win7: C:\Users\{userid}\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\connectaddin
winXP: C:\Documents and Settings\{userid}\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\connectaddin
to test and capture log info from the connectaddin, must create the mms.cfg
Connectaddin log folder, the file name will start with connectaddin-{current_date_time}.log
win7: C:\Users\{userid}\Documents\
winXP: C:\Documents and Settings\{userid}\My Documents\
#for winXX
#c:\windows\system32\mms.cfg
SingleLogFile=0
PlayerLogging=1
flashlogging=true
have them send you the logs to review you may also need to review the connect debug.log around the same timeframe, are you seeing anything odd.
after the testing make sure you have them comment out the lines in the mms.cfg, otherwise it will create a new file everytime they access a connect meeting room.
you can append ?mode=xml to the meeting URL. this will give you some detailed info within the browser. like which application server they are connected to and other info.
you could have the user try accessing the meeting room without the connect add-in, the addin is only required for that person to share. just add ?launcher=false to the end of the meeting url, this will force the meeting room to display within the browser and just use the flash player.

Variables and Actions in Adobe Acrobat Connect Pro

Hello Gurus,
I have been searching different forums around the net for three days, so I am really frustrated since I cant find anything related to this, and I am even thinking if this is really possible.
I'll try to explain what I wanted to make. I am using Captivate 4 and publishing my content through Adobe Acrobat Connect Pro server. I want to use this "Variables and Actions" Feature of my current version of Captivate. Now, I want that when my user open a training which she is enrolled with, I want her name to appear on the content, like "Hello Irish" something like that, without requiring her to log on her name. How could I make use this variables and actions in captivate 4 to get automatically the "first-name" variable of my user in Adobe Acrobat Connect Pro of my user?
Is this possible guys?
Thanks.
Troy

Hi,
I am looking at Connect Pro right now, and as I can see it on its default page it displays the name and lastname of the logged user, moreover, there is a part where you could either invite existing user, or create existing user, as mentioned in this link: http://help.adobe.com/en_US/AcrobatConnectPro/7.5/Using/WS5C856274-D671-4665-9CD0-29868C89 60F2.html so I am thinking If maybe there could be a way where I can retrieve the "first-name"of the user through Variables and Actions of Captivate. Since I am trying to avoid prompting the user to type in their first names, I wish to do automatically, that is if it possible.
Thanks.
Troy

Recording streaming Adobe Acrobat Connect Pro meeting

Hi,
I want to record an on-demand streaming webinar (available for limited time) which uses adobe acrobat connect pro. Can someone please tell me what software I can use to record the webinars in this format.
Thanks,
Rahul

The host of the meeting should be able to start and stop recording the live session whenever they want/need. Then the recording is viewable from a link, not dissimilar to the link for the live meeting.

Keynote 08 Flash Export not compatible with Adobe Acrobat Connect Pro

Hello
Our company uses Keynote extensively for presentations. We also give presentations online using Adobe Acrobat Connect Professional (hosted, formerly known as Macromedia Breeze - <http://www.adobe.com/products/acrobatconnectpro/>). Where as it's a great environment for online seminars (best I've seen), it fails dramatically when you upload a looping Flash file created in Keynote. I first tried this in Keynote '06 and now in '08.
When I tried in Keynote 06, the animation was three slides looping, synced to an audio track. When I tried in '08, it was one slide with (the new) animations looping over 20 seconds (or so) without a soundtrack.
I have some contact with Adobe, and this issue has been sent to their engineering department, but they seem to think there's something funky about the format of the file that Keynote exports. I'm trying to gather more data for them to investigate with.
Does anyone know what version of Flash Apple's export is most like? Do we have any specs on the file export format?
Has anyone tried using Flash exports in other Flash-using online environments?
Thanks!
~brian

I believe I figured it was somewhere between Flash 5 and Flash 6. I say this because while the resulting presentations could be opened in QuickTime (which only uses Flash 5) a better result would be achieved by viewing in the browser. Either that, or QuickTime's Flash 5 support isn't complete.

Adobe Acrobat Connect Pro Meeting video file viewing after broadcast

My university (George Mason University) uses Adobe Acrobat Connect Pro Meeting to set up viewing for distance learning students. I would like to see if there is a way they (or I) could capture these to a file for viewing later. Thanks.
Tom

The host of the meeting should be able to start and stop recording the live session whenever they want/need. Then the recording is viewable from a link, not dissimilar to the link for the live meeting.

Adobe Acrobat Connect Pro tries to handle Flash page

Adobe Acrobat Connect Pro tries to handle Flash page, asks for login and password (we don't use Connect Pro for training). Not in add/remove programs to ease removal.
Help?

The host of the meeting should be able to start and stop recording the live session whenever they want/need. Then the recording is viewable from a link, not dissimilar to the link for the live meeting.

Publishing to the Adobe Acrobat Connect Pro server - two questions:

I publish Captivate output to the Adobe Acrobat Connect Pro server. I have two questions:
How do I publish content so that users open up the output in full screen mode?
How do I publish content so that users open up the output in their flash players instead of their browsers?
As is well know, varying browser toolbar setups can make or break if your content fits on to the screen.
Thanks!

Hi there
I'm unsure if you are asking about this as it relates to Connect Pro server or not?
If you are asking if there is a way to open a Captivate presentation in Full Screen from Connect Pro, I do note that during Publishing, in the dialog the option for full screen mode is disabled. (which is odd because the first time I checked, the option was actually enabled!)
Again, speaking in terms of deploying the content via Connect Pro server, I am unaware of a way to coax Connect Pro into presenting as a SWF only. At least, not if you are publishing to it from Captivate. I did test by publishing a SWF from Captivate to a local folder on my hard drive. Then from inside Connect, electing to upload only the SWF. That seems to work. But again, you really don't have any control over the size of the window that opens. At least as far as I can tell. (I'm somewhat of a Connect novice)
Perhaps you might locate the forums for discussing Connect and ask the questions there?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Functionality of Adobe Acrobat Pro for Mac questions?

Greetings! After 35 years in the Windows environment, I became the proud owner of a MacBook air last night, and I want to install Adobe Acrobat Pro for Mac on it. I would like to know if the features and functionality of the Mac version are the same as those on the Adobe Acrobat Standard that I have been using in my Windows environment for so many years.
The Windows version gives me everything I need, most importantly the ability to add text as annotations into documents that have been scanned and sent to me as PDFs, fill in forms, create forms, etc.
Additionally, can someone help me with the differences between the subscription version and the full purchase version? Does the subscription version have any problems, is it just as functional as the full purchase version?
Thank you so much all!
S.

If you don't have a physical printer hooked up to your Mac you can still do the Save As Adobe PDF with a "faux" printer setup. Here are the steps to set that up:
1. Go to Apple menu>System Preference>Printers and Scanners
2. Press the plus symbol button "+"
3. In the Add dialog select IP at the top
4. in the Address field put the numbers 127.0.0.1
5. In the Protocol pop-up menu make sure that Line Printer Daemon - LPD is selected
6. Leave the Queue field bland for the default printer
7. In the Name field it will say "127.0.0.1" and you can leave it to that or change it to anything you want.
8. Leave the Location field blank
9. Leave the Use field pop-up menu field at the default which is Generic PostScript Printer.
10. Click the Add button
11. You will get the message:
"Unable to verify the printer on your network.
Unable to connect to '127.0.0.1' due to an error.
Would you still like to create the printer?"
12. Click the Continue button.
13. In the Setting up '127.0.0.1...' dialog click the OK button
14. Open up TextEdit
15. Type some test text (e.g. Test Text)
16. In TextEdit Go to File>Print
17. In the Print dialog, press on the PDF button on the lower Left side of the window.
18. Select Save As Adobe PDF.
19. In the Save As Adobe PDF dialog, select your Adobe PDF Settings and whether or not you want the resulting PDF to open in Adobe Acrobat Pro and then click the Continue button.
20. In the Save window, title your PDF in the Save As: field, navigate to the location you want to save the PDF and then click the Save button.
21. Done.

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

It would be helpful to know what version of Acrobat, WORD, and operating system.
Without that info, I would suggest at this point to open your WORD file and then go to the print menu and print to file using the Adobe PDF printer. Open the created file in Distiller and see if you get a PDF. If so, check to see if AcroTray is running in the background.
You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs.

I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone

I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?

You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Adobe Acrobat Reader for Chrome OS

Will Adobe release a version of their Adobe Acrobat Reader for Chrome OS?
We are currently experiencing problems with our clients that are unable to open certificate encrypted and signed PDFs with their built-in Chrome OS PDF viewer (certificate to decrypt the PDF is provided separately to the client).
If anybody has a workaround or the solution for this problem, then please respond.

Isn't Chrome OS just another Android? Can you try to install the Android version of Adobe Reader: https://play.google.com/store/apps/details?id=com.adobe.reader

Adobe Acrobat Reader for Windows Server2012 ?

Is there a recommended Adobe Acrobat Reader for Windows Server2012 ?
Will Version XI (11.0.06) for Windows 8 work ?
It is most annoying not to be able to open pdf files on Server.
Thanks,
Al

Al,
http://www.adobe.com/products/reader/tech-specs.html doesn't mention Windows Server 2012. I expect it should work. It should not kill the system. Give it a try an let us know.

When I install adobe acrobat XI PRO, it converts everything on my computer to an adobe icon, and when I try to open it, it open adobe acrobat. For example, I can't open word, excel, internet explorer, or any other document or program because it thinks its

When I install adobe acrobat XI PRO, it converts everything on my computer to an adobe icon, and when I try to open it, it open adobe acrobat. For example, I can't open word, excel, internet explorer, or any other document or program because it thinks its acrobat.

Hi Kate,
Please refer to this KB doc. for the solution Application, file icons change to Acrobat/Reader icon
Let me know if the issue persist.
Regards,
Aadesh

Adobe Acrobat Connect for LSO 600

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