Adobe Acrobat - Create PDF Chrome Extension Doesn't Work

The extension was installed when I installed Acrobat Pro XI and worked fine until Chrome was updated to version 29 or 30. The extension is enabled, the drop down works, but it doesn't do anything when you click on the drop down choices.

Hi Ajlan Huda,
The error is encounterd when I am logged into an https (Hypertext Transfer Protocol over Secure Socket Layer) website.  To try this on your own you need to logon to an secure website.  I am assuming that you might have an amazon.com, gmail.com, facebook.com, linkedin.com, or some other secure online account that you can try this with.  It will say https in the address bar and have a green padlock indicating that secured content is displayed.  I will show the workflow attempting to convert a linkedin.com profile as an example:
I then click on the convert to Adobe PDF toolbar / extension in Chrome to convert the webpage to a PDF.
The Conversion to PDF progress pops up and looks like the progress cursor might stutter or restart a few times:
The output of the PDF shows a logon screen instead of the secure webpage content:
I also checked the "Webpage Conversion Settings" and "HTML Conversion Settings".  Changing the 'Embed Mulitmedia Content' or 'Disable Multimedia Capture' do not seem to fix the problem
Thanks for your help with looking into this, I appreciate it.

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