Adobe Acrobat disappeared all at once

For some mystery reasons that the entire workstations (100 computers) in my company that had Adobe Acrobat installed disappeared just overnight. This morning I came in and all the users come to me and ask where is adobe acrobat, so I looked in their computer ...there is not even one tiny footprint of Acrobat anywhere.
Does anyone have any idea what is going on?

I assume you had Acrobat installed on all of the systems. Just for information, what types of operating systems and version of Acrobat were running?
The fact that all 100 machines are missing Acrobat is strange. Typically, removal of Acrobat still leaves the installed folder in the Program Files folder. You might also see if there is anything in the recycle bin. What you are describing sounds like a deliberate attack, but it is something that you would have to trace. If possible, you might want to check the network logs for any suspicious activity.
Good luck. You have a strange problem and I really can't think of anything else to help at this point.

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