Adobe acrobat downloads but won't install

I have downloaded a trial version of Acrobat repeatedly -- but after it shows the download is complete, it won't install. I have tried this on Firefox, Chrome, and IE -- same result with all 3 browsers. Any suggestions?

what file (name and extension) did you download and what's the file size shown on your hd?
also, what are you clicking or doing and what do you see?

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LR4 downloaded but won't install?

LR4 downloaded but won't install?

Thank you for your response. I've figured it out, I needed to update my OS.
Kevin
Kevin Eilbeck Photography
www.KevinEilbeck.com
605.341.8698 studio
605.381.3456 cell

I have paid my subscription for Adobe Acrobat Pro but can not install it- I always get an error message -also I did not receive any instalation code...

I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...

With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.

Mac OS X update downloads but won't install

When I try to update Mac OS X combined update 10.7.4 on MBP, it downloads but won't install. I get a message that says it couldn't expand and may be corrupted. This has happened multiple times now.
I thought it might be due to lack of space on the hard drive so i cleared some space (there's now at least 49GB space) and it still won't work. I also have updates for Motion Supplemental Control and Final Cut Pro X supplemental that do the same. Tried doing it one by one, and tried downloading myself but the problem seems to be the expanding installing not the downloading.
Anyone else had this problem and solved it??

You may have a permissions issue that's preventing access to the downloaded files.
Open Disk Utility from the Utilities and click the "Repair Disk Permissions" option.
Once complete, try installing the update again.

Skype version 4.6 downloaded but won't install on my iPhone 5

Skype version 4.6 has downloaded, but will not install. How do I fix that?

It was an update notification that I accepted for download. It dowloaded, but it is stuck on"installing"

Firefox seems to download but won't install

I'm running Windows Vista with Norton 360. When I try to download Firefox using Internet Explorer it seems to download - but then won't install and launch.
== Ever since I uninstalled an old version of Firefox, installed Norton and tried to get the latest Firefox ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

We are aware of some campatibility issues of Flash Player 11.3 with Mozilla Firefox.
Please see the following doc for more details: http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html
See the following doc to know which version of Flash Player is installed on your machine: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Thanks,
Sunil

Logic Pro X additional content will download but won't install

Hi,
I have Logic Pro X (10.0.1) installed on my 2012 Macbook Pro i7 2.6Ghz 8Gb Ram. I am able download the addition content but now just hangs & it has only installed the producer patches, surrond reverbs, garage band 11 sounds & instruments & the jam packs which I believe were there from my Logic Pro 9.
I have read support forum threads where peiople have downloaded it in smaller sections 1 or 2GB at a time with success, I have tried this & in smaller sections with no success.....it just still hangs saying "installing Orchestra" or whatever section I'm trying to install.
Can anyone help?
I went through **** to install the program itself as the initial installion just hung too on the "Essential Sounds and Instruments for Logic Pro & Mainstage", I finally installed after getting the content download link from a support thread.
Apple support is s***, I emailed about them about the download (after spending my £139.99) only to wait 24 hours for them to say delete it & try again (like we wouldn't have though of & done that already). After repling to say that & waiting another 24 hours they said here is an email address to our Tech support or a premium number to call WFT!!!!
Now the additional content won't install, between my Macbook Pro & Logic Pro X the money I've spent - Apple are taking the ****.
Please can some one help?
Thanks

Install on my Core2Duo 17" MacBook Pro went flawlessly, but install on my 8 Core Mac Pro suffered this problem. Many thanks for the solution Don, it worked for me ;-)
I am trying hard to supress an ironic chuckle though, reading other posts in this thread .... suggesting that people should call Apple Tech Support and expressing incredulity that people weren't doing this as their first option.
Well I can say say that after several calls to Apple Tech Support, amounting to several hours on the phone, and well over an hour on the phone with them today, I was informed that this problem is a known bug, and that Apple are working on a solution. They couldn't tell me what the bug is, what machines are affected, or what else might trigger it, or when a bug release might be due.
Their troubleshooting steps basically involved various reboots, repairing disc permissions, reseting the user home directory via terminal, booting up in recovery mode (but not safe mode as per this solution) trashing various preferences files, and, as a final step, uninstalling and reinstalling from scratch.
Only when all that failed was I told that there is a known bug that Apple are working on.
I came here to see what the community was saying, as the Tech Support guy did say there was likely to be some info on the forums. Lo and behold, a solution is posted and it works.
Why are Apple's Tech Support (in the UK at least) not aware of this?
Oh well, at least I'm up and running on my Mac Pro now.
Thanks again Don,
Cheers,
Nigel

HT1338 Itunes 11 & Mac OS X 10.7 downloaded, but won't install. I get message "folder cannot be created"

I've downloaded updates for iTunes & Mac OS X 10.7. But they won't install.

Welcome to the Apple Support Communities
The latest iTunes version is 11.0.1 version. 11.0.2 does not exist. Have you tried opening Apple menu > Software Update and install iTunes 11.0.1? If it doesn't show up, you have already iTunes 11.0.1

Adobe Acrobat XI Pro won't install

I recently purchased the Adobe Acrobat XI Pro for windows and when I open the disk and insert it into my computer, the computer ejects the disk out without reading and installing it.
Can someone please help me?

Sounds like you need to check with the vendor or try the download (http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html). You will still need the key.

Photoshop will download but won't install

I have downloaded illustrator and it is working properly but I can't install any others. I've downloaded photoshop 3 times but it wont install. It says error with illustrator at stop installation at 1% every time. it keeps popping up close ilflustrator to continue installation. I've restarted every time to ensure illustrator couldn't be running as it hasn't ixed the problem. Can someone help I'm sick of having to keep downloading the same thing

For your next step I would recommend you review your installation logs to determine the cause of the failure. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

IOS8.02 downloaded but won't install

New software won't install on my iPhone 5 because it is unable to verify because I'm not connected to the internet.... which I am, and using Safari!
I've found other threads about this but the "resetting" suggested doesn't work.
Does anyone have any ideas what I can do? Is it anything to do with updating from iOS 7.1 (I didn't install anything after that).
Thanks for any suggestions, this is driving me bonkers!!

Hi J Breel
That's what worked for me. It downloaded all 900+ Mb using wi-fi, but would not verify when I went to install. Said I wasn't on the internet (but checked using Safari and I was!). I switched the wi-fi off on the phone after many attempts, and tried using 4G only.... it worked immediately. I don't think it was a coincidence!
I was at work and maybe our wifi network had some weird setting that wouldn't allow verification.... no idea really, but give it a go, nothing to lose! Make sure you download on wifi though..... it's a big file for 3G!
Good luck!

ADE 2.0 downloads, but won't install or run.

I am trying to open and read an ePub library book on my Dell desktop computer. I've downloaded ADE 2.0 on both Firefox and IE but neither downloaded program will actually install or run. How do you get the program to actually install?
Thank you.

do you have the administrator privilege? if you have, go here, it is adobe offical tools http://www.macromedia.com/support/documentation/cn/flashplayer/help/settings_manager05.html

Still trying to install iOS 5.1.1. before upgrading to iOS 6. It's downloaded but won't install. Message: "An error occurred installing iOS 5.1.1" but no further message.

Ever since iOS 5.1.1 came out, I have been trying to install it to my iPad 2. It is downloaded but I get the "Unable to Install Update" screen which says, "An error occurred installing iOS 5.1.1" but no other information is provided. Do I have to do a complete restore to get this to install?

See Here... Unable to Update or Restore...
http://support.apple.com/kb/HT1808

Acrobat 9.0 Pro and Office 2008 updates download but won't install

I hope I'm not alone experiencing the following difficulties installing third party patches and updates and that someone who reads this may recognize the problem…and its solution. I've run Adobe Updater (6?) for CS4 Design Standard which includes Acrobat 9.0 Professional, and subsequently, Microsoft Autoupdate for Office 2008 v12.0.1, but find that neither will install the downloaded updates which disappear immediately after an (unsuccessful) installation attempt.
Disk space is not a problem (500GB HD) nor is memory (4GB RAM); I'm using OS 10.6.4 (10F569) which is the most current set of OS updates I can locate. I had successfully been running CS4 with Adobe's most recent patches (e.g. P'Shop 11.0.2 and Acrobat 9.3.3) until the 9.3.4 patch failed to install with the message that +"Safari and Acrobat apps must be closed in order to proceed"+—they were closed as was everything else that wasn't essential according to a check of the Acitivity Window. A grab of the alert panel reads:
+"AcroProUPd934_all Update Failed: The Patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled). Please go to the Adobe support website for more information regarding how to re-enable disabled components prior to installing the patch, or you can uninstall and reinstall the application, and then reinstall the patch."+
Of course, uninstalling CS4 and reinstalling the entire suite of apps reverts all of them to their original versions, now none of them will accept an update…whether manually downloaded and fed to it or by using Adobe's most recent AutoUpdater. The most consistent message is an alert panel stating that in order to continue, Safari and Acrobat applications must be closed—which they are.
Not surprisingly, after nearly 8 hours on a cell phone with Adobe Tech Support in Delhi, 5 different techs and a manager, the case remains open a week later; it seems +"no one has ever seen or heard of this problem before"+ and an overly apologetic manager could only repeat +"it's [Adobe] policy to remove all copies of CS4 from existence once CS5 is introduced."+ While we waited for 500MB of updates to download more than once, a helpful tech suggested I'd have more luck finding a used copy of CS4 on the net than getting a link to another download from Adobe.
With regard to Microsoft Office 2008, I'd been running v12.0.1 and the MS Autoupdate app has tried to download and install v12.1.0 (and those which follow) but when installation is attempted, an alert panel reads:
+"There is a problem with the Office database. Office might be unable to access the data base or the database file might be damaged. Without the database, you might be unable to use the Address Book, Scrapbook, and other features that store your personal information. To rebuild the database, Open Microsoft Office 2008/Office, and then open the Microsoft Database Utility. For more information, open the Database Utility application, and on the Help menu, click Database Utility Help."+
All attempts to rebuild the database fail, noting…
+ERROR: Failed to open database [Head]+
+ERROR: Corruption opening database [16003:""]+
======================
+Scan Ended+
====================
Two hours on the phone with a relentlessly pleasant Nova Scotian tech for Microsoft revealed little but the suggestion that +"the app doesn't seem to be able to recognize your hard drive. I've never seen this problem before."+
With luck, perhaps someone reading this far recognizes the issue and can offer a solution? It will be gratefully received! Thanks,
David

Disk space is not a problem (500GB HD)
How much space is available out of the 500GB?
Have you tried any of the following:
Disconnect all peripherals from your computer. Boot from your install disc & run _*Repair Disk*_ from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select *Disk Utility.*
Select the disk or volume in the list of disks and volumes, and then click *First Aid.*
Click _*Repair Disk.*_
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and try the installations again.

CS5.5 downloaded but won't install

I have been using the trial version of InDesign and Photoshop, and now have purchased CS5.5 Creative Standard.
I downloaded the Akamai file and it took about 1 hour which seemed right.
I've got the .dmg file on my computer, but when I double-click it says "The following disk images couldn't be opened. CS5.5 Design Standard Not Recognised".
It appears to have downloaded correctly. The file is 3.16GB but it's an image file and just won't open.
I'm not sure what to do now.
Any help would be appreciated, thanks.
Claire

Thanks,
We have downloaded it again, this time through the "alternate" download, instead of Akamai, and again it says "DesignStandard_CS5_5_Not Recognised"
When I look at the .dmg file, it still says the kind is a "Disk Image". To me that says it's not a program or a file, its just an image...... Is this correct?
I still don't know what to do. InDesign and Photoshop are working, I just put the serial numbers in and they continue to work. It's Acrobat and the other programs that come with Creative Suite that I can't install at all.
Any further suggestions?
Thanks.

Adobe acrobat downloads but won't install

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