Adobe Acrobat has stopped working error

Just installed Acrobat on my Win 8.1 machine and it continually crashes and stops working. Sometimes it will crash after 20 mins other times after 30 seconds. Just looking for some direction.

Acobat X Pro. I have read some information about an issue after about 30 days where the program will not launch put this doesn't seem to be the same issue.

Similar Messages

  • Adobe Acrobat XI Pro causes an error when starting it - Adobe Acrobat has stopped working. How do I resolve this?

    I've had Adobe Acrobat XI Pro for some time, but yesterday it stopped working and I started having an 'Adobe Acrobat has stopped working' error. It then tells me to Close the Program.
    How do I resolve this?
    Thanks and regards
    Roxanne

    Thanks Pat. I was able to resolve the problem.
    OS is Windows 7 Pro, Adobe Acrobat Pro 11.0.07.
    I went into the Properties file where I identified that Users only had Read & Execute and Read properties, I changed properties for Everyone to Full Control. That fixed the problem.
    I don't know how the properties got changed to just Read & Execute, but there had been an automatic update the night before.
    Regards
    Roxanne

  • I have a user getting an error Adobe Acrobat has stopped working  how do I resolve this?

    Adobe Acrobat XI Pro
    This happens at a variety of times.  Sometimes while scanning sometimes while bookmarking sometimes while adding pages from a file.
    What I have done is made sure the program was up to date, a repair install, updated scanner drivers, replace the scanner with a different model, made sure the workstation was current with MS patches.  Any suggestions would be most welcome.
    Thank you,
    Brad

    Thanks for the reply.  Sorry I wasn't clear the version is XI standard.  And I did check for updates.  The program is current.  Still a few times a day the program will crash and my user will have to start over again on the document she is working on.  Very frustrating for her and me.
    The full error is:
    Adobe Acrobat has stopped working
    A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

  • I have Acrobat 9.5 and when I try to create pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

    I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

    Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
    As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
    Always visit the scanner vendor's site and download - install the latest greatest software.
    n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
    As well the Acrobat 9.x product family is not compatible with contemporary OSs.
    Be well...

  • Error message "Adobe Acrobat has stopped working"

    I just upgrade to Acrobat 9 Std. I am running windows vista. When I open Acrobat and try to create a PDF I receive a message "Adobe Acrobat has stopped working" then another one "Windos will close the program and notify you for a solution", What shoul I do ???????
    Mauricio.

    If you have not updated to the most current version, you might try that.

  • Adobe reader has stopped working error message after installing reader XI on windows 7

    Adobe reader has stopped working error message when loading reader after installing reader XI on windows 7.
    Does anybody know why ?

    Dear Pat,
    Thank you for your reply.
    It is Ver. 11.0.06 for Acrobat XI
    No, I can't open the Reader at all.  The error message box popped up immediately when I run the Reader

  • I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro.  The application keeps timing out and  at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes.  T

    I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro.  The application keeps timing out and  at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes.  The document is 275 pages.  Is there something I can do to stop this?

    Hi Ricci,
    Since when are you facing this issue? Did you tried system restore to a date before this problem occured.
    Does acrobat stop working when you open this specific pdf file or with any pdf file that you open?
    Regards,
    Rahul

  • Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

    I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
    When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
    What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
    This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
    It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
    I hope that someone here has the answer to the problem. Anyone?

    Ok, here is the update.
    The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
    I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
    So far these do not work:
    Relicensing or Registering the Licence
    Acrofix.exe
    Anyone else have an answer? - or am I the only one suffering this really annoying issue?

  • 'Adobe Reader has stopped working' error message

    I've recently updated from Adobe Reader X to Adobe Reader XI using Adobe Cleaner and installer from the website. Whenever I open a pdf file or start the Reader the following error occurs and closes the program: 'Adobe Reader has stopped working'. This message would never occur when I had version X. Moreover, it doesn't occur in any other program I use so far. I've disabled Protected Mode and run Eula.exe, but that didn't help. Here are some details from the event log
    Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
    Exception code: 0xc06d007e
    Fault offset: 0x0000c41f
    Faulting process id: 0xb30
    Faulting application start time: 0x01cf6ad78a3eba02
    Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: d4e22774-d6ca-11e3-ba2e-e9455936eb49
    What should I do to fix the error?
    Please, help me resolve this issue.

    Duplicate of https://forums.adobe.com/thread/1469330

  • Adobe acrobat has stopped working and i cant open or create pdf's

    adobe acrobat has stopped workining and i cant open or create pdf's

    Acrobat Cleaner Tool
    Run it, reinstall.
    Mylenium

  • Adobe Acrobat has stopped working ... why is this happening

    I just downloaded this trial earlier this evening and I keep getting error messages, even tho' I set up the compatibility to what was offered on the list and now it says that it has stopped working and will not launch.. what????

    Hi chichayo,
    Please let me what error you get when you launch Acrobat.
    Also let me know which OS are you using.
    Regars,
    Rave

  • Adobe Acrobat has stopped working   windows can check online for a solution to the problem. Check online for a solution and close the program

    Good day. I need some help... I just installed a new computer and I had to download Acrobat to my system. I have a paid subscription that I have not been able to use for a month because I keep getting the above error message. I have also placed below the "problem signature." I have uninstalled the program, rebooted my system, re installed the program as a "trial" and still can't get any where. My level of frustration is climbing... Is there anyone who has the answer? I've looked in the forums and have not found anything even close to my problem. Thank you for your time, in advanced, any one who helps me out.. Thanks...
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    Acrobat.exe
      Application Version:    11.0.0.379
      Application Timestamp:    505fd1ce
      Fault Module Name:    AcroForm (1).api_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    52b52715
      Exception Offset:    1ff85705
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

    Hi marymike,
    The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
    Please try the suggested steps mentioned and check.
    Regards,
    Rave

  • I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working"

    I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help.  I get the same message. What to do?

    Can you open Reader by itself?  If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

  • Adobe Premiere CC"has stopped working error"

    Ran an update on Adobe Premiere CC last night. Now this error occurs. I did a system restore to 1 hour before the update. Adobe worked fine this morning. After I closed the program and logged in tonight the "has stopped working error" displays. Also Adobe will not import and .MOV files and the .MOV files that are already on the timeline are no longer there. Any help would be appreciated thanks.

    I have just had the same thing happen to me too. Everything has been working fine but today, Premiere has crashed/stopped working twice. I have managed to get back into it now, but it won't playback either the Source or Program Monitors, saying there is a 'Low-level exception in Adobe Player (Player)'.

  • Adobe Premiere Pro CC 2014.2 has stopped working error

    Hello guys,
    I have recently built a new computer with the following specs:
    CPU: 4790k (stock speed)
    Ram: Team Extreem 16 GB (2x8) (at 2400mhz)
    Motherboard: Asus Ranger 7
    GPU: Zotac 780ti Amp edition
    Storage: 250SSD Samsung evo + Barracuda 1TB
    PSU: 850 G2 EVGA
    Operating System: Windows 7 Professional
    All drivers are up to date.
    So I have installed the creative cloud and then proceeded to install the applications in the following order: Media Encoder, Photoshop and Premiere Pro CC. Both media and photoshop have no problems but premiere pro CC crashes upon clicking on it.
    I would click on the premiere pro CC button and the premiere pro loading screen will pop up but then the 'has stopped working error' will happen immediately.
    I need to get this problem solved within the next couple of days because I need it for a very important video project. If this problem cannot be fixed in the next 2 days I will, unfortunately, have to refund my subscription with adobe (still within 28 days) and use Cyberlink or Vegas.
    I tried searching the forums and google but haven't found a solution that works for me. Could someone please lend a hand?

    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          24/12/2014 02:24:37
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      TimothyNg-PC
    Description:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: Adobe Premiere Pro.exe
    P2: 8.2.0.65
    P3: 5486db4a
    P4: ImageRenderer.dll
    P5: 8.2.0.65
    P6: 5486b5ee
    P7: c000001d
    P8: 00000000001f5342
    P9:
    P10:
    Attached files:
    C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: ffe49cc7-8b13-11e4-9225-7824af362b95
    Report Status: 1
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-12-24T02:24:37.000000000Z" />
        <EventRecordID>2146</EventRecordID>
        <Channel>Application</Channel>
        <Computer>TimothyNg-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>APPCRASH</Data>
        <Data>Not available</Data>
        <Data>0</Data>
        <Data>Adobe Premiere Pro.exe</Data>
        <Data>8.2.0.65</Data>
        <Data>5486db4a</Data>
        <Data>ImageRenderer.dll</Data>
        <Data>8.2.0.65</Data>
        <Data>5486b5ee</Data>
        <Data>c000001d</Data>
        <Data>00000000001f5342</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
    C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml</Data>
        <Data>C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f</Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>ffe49cc7-8b13-11e4-9225-7824af362b95</Data>
        <Data>1</Data>
      </EventData>
    </Event>

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