Adobe Acrobat has stopped working windows can check online for a solution to the problem. Check online for a solution and close the program

Good day. I need some help... I just installed a new computer and I had to download Acrobat to my system. I have a paid subscription that I have not been able to use for a month because I keep getting the above error message. I have also placed below the "problem signature." I have uninstalled the program, rebooted my system, re installed the program as a "trial" and still can't get any where. My level of frustration is climbing... Is there anyone who has the answer? I've looked in the forums and have not found anything even close to my problem. Thank you for your time, in advanced, any one who helps me out.. Thanks...
Problem signature:
Problem Event Name:    BEX
Application Name:    Acrobat.exe
Application Version:    11.0.0.379
Application Timestamp:    505fd1ce
Fault Module Name:    AcroForm (1).api_unloaded
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    52b52715
Exception Offset:    1ff85705
Exception Code:    c0000005
Exception Data:    00000008
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave

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