"Adobe Acrobat is blocked" - Where to I accept the end user agreement which will enable me to access Pdf documents on the web?
I keep getting this message when trying to open documents from the web:
"Adobe Acrobat is blocked" -
Where to I accept the end user agreement which will enable me to access Pdf documents on the web?
The Adobe website recommends this: (did not solve the problem)
Safari 7 and 6.1 block PDFs | Acrobat, Reader
Thanks for any help solving this annoying problem!
OSX 10.9.3
Safari 7.0.4
Acrobat Pro 11.0.0
Hello Isakten:
Thanks so much for your reply!
I already have Adobe Reader 11.0.7 and Adobe Acrobat Pro 9 installed.
Following your instructions, I then selected Reader as the desired Adobe product to open all PDFs. and save that choice. Still no difference, the same black screen and statement about the EULA shows up…
http://www.nhgastro.net/patients.html
BTW, this is the website that I was accessing……note the link to download and print the pdf which triggers the EULA page.
and also downloaded the latest version of Reader via their link….but to no success…..
This all started by itself months ago, I did no newer installs or settings changes, none……
Any other thoughts?
Thanks so much,
Steve
Similar Messages
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How to I accept the "End User Agreement" to be able to view a pdf?
If you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement. If you are in Mac, see here: I have installed adobe reader onto my Mac but when I open up an adobe pdf it tells me that i need to accept the end user license agreement, quite, and then open up a new browser but i have never seen the end user license agreement. What should I do in ord
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How do i launch Adobe Reader.accept the end user agreement,quit,and relaunch the browser?
Find the Reader application (same place as all your other apps. Not sure where that is since we don't know your OS) and launch it.
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I tried to download a form from my doctor's office and got a message that I had to install adobe reader, accept the end-user agreement, quit and relaunch. I did all that, to my understanding of those words which could be wrong, but still have the same message. Please help.
The key word is "launch", the Apple word for "run an app". You must run an app from Applications
-
how do I accept the end user agreement?
Hi Frank,
Do you get the message when you try to open a PDF via a web browser? If so, you need to open Adobe Reader (install it if you don't have it), and accept the end-user license agreement when it opens.
Best,
Sara -
Every time I try to open a pdf file it says i need to accept the end user agreement
Every time I try to open a pdf file it says I must accept the End User Agreement, so I just try to install it again and it pops up an error.
Does it just say you have to accept the license agreement, or does it say you have to LAUNCH something (Adobe Reader, or Adobe Acrobat)? If it says this, have you done what it says? Or would you like assistance in how to launch stuff in Mac OS or Windows?
-
Why can't I open Adobe Reader after I download it? The screen is just completely black. Says something about signing the end user agreement ...
you can find many articles on how to repair mac disc permissions on Google. Just
try googling it. Else you can always ask applecare. They will guide you with
same.
Some links that might help you are:
1) http://support.apple.com/kb/HT1782
2) http://support.apple.com/kb/HT1452
It is better if you take help from apple for the same.
-Karan -
I have CS5 installed and operating in my MacBook Pro since 2012.
Several months ago, I ran not an issue where by, when trying to download PDFs from any website, I get the following back screen and message"
"Before proceeding, you must first launch Adobe Acrobat and accept the End User License Agreement"
The screen gives me no options to do this and, regardless of what I do, the same window with the same message opens…….
Does anyone know how to address this? FYI. I can use Acrobat Pro 9 to assemble and create PDFs, this is the ONLY problem that I am dealing with.
Thanks so much!
SteveHello Rave!
Thanks for remembering me!
No, I was never able to get this to work.
What I found, however, is that I can view the pdfs normally if I use Firefox instead on my default, Safari…….not much of a fix BUT at least I can access the pdfs now……..I just don't understand why this seems to happen in Safari only………Safari is updated to the latest version via Software Update in Mac OS 10.7.5….
Thanks again!
Steve -
I have a MAC and when I try to use Adobe Reader, I get a pop up telling me to lauch ADobe Reader and accept the end user license agreement, but when I do that, there is no agreement to acknowledge. What should I do?
I have the same problem as Pam101. I am on OS X 10.9 and Safari 7 (actually on 2 iMacs). The one iMac is fine but the other with the same versions and settings Adobe Reader will not work. What happens is the Adobe Reader icon appears on the dock, bounces once and that's it. When trying to open a .pdf file from a website a new tab is opened on Safari, the background is black and there is a pop up message (black test on a white background) that reads: "Adobe PDF Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement." This is all very well but if Adobe Reader will not launch how on earth is it possible to accept the End User License Agreement terms? Very, very annoying, especially since it all works just fine if I launch a .pdf file from a website using Chrome. What is going on here and who do I talk to in order to fix this problem - Apple or Adobe?
-
Where do I sign the end user agreement??
PDF's won't open even though I have Reader XI. Keeps telling me I need to sign the EUA - but it doesn't show me where/how.
Launch it in the same way as any other app - nothing special about Reader.
-
is black when trying to open a document. A pop up occurs and states to accept the end user agreement, which I did.
Download and install AppZapper (it's a free trial)
Launch AppZapper and drag the Reader app from yoru applications folder to the AppZapper window.
"Zap" it to the trash with all files in the window.
Go to: Mac HD/Library/Internet Plugins
Trash the AdovePDFViewer.plugin file and the AdobePDFViewerNPAPI.plugin file.
Go to: Mac HD/Library/Application Support/Adobe
Trash the Reader folder (the whole thing)
Empty the trash
Download the offline installer and reinstall Reader
Double click the app in your Applications folder and accept the agreement.
Reader should work after that. -
I am getting an error message when I go to open a PDF file on my MAC that says "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the end user agreement. I have already downloaded Reader many times and followed all of the troubleshooting options. I have matched up my software, which is the latest version and checked to make sure my internet security is enabling java script. I don't know what to do. Please help.
Chrome uses it's own pdf viewer. That's why you don't get the message.
If you are still having the problem on a Mac try:
Make sure your files are not hidden : http://osxdaily.com/2009/02/25/show-hidden-files-in-os-x/
Quit Safari and Adobe Reader if running.
Go to HD/<Users>/<user name>/Library/Preferences/ delete com.adobe.Reader.plist
Launch Adobe Reader from /Applications/
You should be prompted to accept EULA.
If on a Windows machine, do what Bernd described above. Launch Adobe Reader on it's own, not by double clicking a pdf or a link in a browser. -
Hi i have an iMac with 10.9.3 and when i tried to open a PDF link or a PDF document in Safari 7.0.4 this message appears: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". What can i do to solve this?
Back up all data before making any changes.
Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in the preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser. I just purchased and installed Adobe acrobat pro for the Mac today.
Hi Tbeirne,
If you just want to save a pdf opened in Safari to your machine use the save as option from within the Reader plugin window. Just click on any of the buttons highlighted in below screenshots to Save a pdf at any location on your machine.
or
To summarize the issue, if you had opened an Internet PDF in a browser plug-in, you must use the save feature in the plug-in, not the Safari File > PDF Export, or File > Save As...
Please let us know if this solution works for you and you are able to save and view PDFs files locally.
Regards,
Shashi -
Repeated message "Before proceeding you must first launch Adobe Acrobat and accept the End User
I am now getting repeated pop-ups of a dialog box that says:
Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
However, there is no menu command or preference to do so in either Adobe Acrobat Reader X version 10.1.6, or Acrobat Pro X 10.1.6 CS6 (I'm a CS6 subscriber)
How can I make this annoying dialog go away? What caused it to start appearing?
I'm running OSX 10.8.2 on a recent iMac, Safari 6.0.2 (8536.26.17)There seem to be at least two different problems.
Some people need to run a copy of Acrobat/Reader and accept the agreement which appears (just pops up).
Some people have something worse.
I recommend checking in Applications to see if there are any other Adobe Acrobat or Adobe Reader apps shown, and start them.
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