Adobe Acrobat licence

I have Adobe acrobat professional loaded on my old computer. I have now bought a new computer and want to transfer it on the new computer and use the same serial number. When I enter the serial number I get the message that it's invalid. How can I transfer my licence from one computer to the other?

What version of Acrobat? What system? Was it an upgrade?
Mylenium

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SULA - Adobe Acrobat Licence - Unstall problem

Why is it that when ever I format my hard drive I have to contact Adobe and beg them to let me activate my licence again. We format our drives quite often to get rid of any viruses and speed up the machines.
Why can't Adobe just do a check every time the product is loaded to see if more than the allowed number of licences are used?
I have just been told that even bulk licences have the same problem. That is they need to be un installed first. This is impractical.
We were going to buy a few Adobe products but this licence issue is stopping us.
Andrew.

About every 3 months. Just enough time to forget that Adobe software needs to be deactivated. Why can't Adobe use some other method. Like if you do need to re install and you forget to de-activate it then make it so the user can clear all activations. Then make it so that the software checks the internet each time it is loaded (or periodically, say once a day) and de activates itself if the number of activations have been exceeded.
I am sure that they can figure out a better way to do it. I am not against them protecting their software, just think about the bad will that the user feels when they have some software they have paid for and feel like they could loose it. I am not about to invest any more money with such a system.
Take your copy of Windows and use it as a cup holder. One day it will fail and you will have to buy it again. That's how I feel with Adobe software.

Adobe Acrobat Pro Licence is not working any more

Hi, Adobe Acrobat Pro is not opening any more and giving the error "Licence is not working any more". I have a CS4 on Mac OS X 10.5.8. I tried all the suggestions in the Help Forum. What remains is to install CS4 again. Is there any risk doing that? Or is there any other option. Best, Felix

Hi xilef79,
Have you tried all the suggestions in this Help document: http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Please let us know how it goes.
Best,
Sara

I purchased Adobe Acrobat Standard V11 on one user account on one pc. I want to remove this software and re-install it on another user account on the same pc. Will this use an extra licence? I understand this product comes with 2 licences but am hoping

I purchased Adobe Acrobat Standard V11 on one user account on one pc.
I want to remove this software and re-install it on another user account on the same pc.
Will this use an extra licence?
I understand this product comes with 2 licences but am hoping to retain the extra for another pc.

My experience (limited) has been to expect it to be installed automatically for all users.
What seems to be missing on the new user account?

I Have already purchase the Adobe Acrobat 9 Standard in my old computer, right now I change my computer to an other new, but I don´t know how can I use this licence in my new computer

So how can I continue using the Adobe Acrobat Standard in my new computer whitout paying a new subscription?

Hi Ignacio vazquez martinez,
If you have the installation disc and the serial number then you can use it to install it on your other machine.
Regards,
Anand

How to deactivate ADOBE ACROBAT 9 STANDARD LICENCE ON PC FOR REINSTALLATION OF WINDOWS

I am having Adobe Acrobat 9 Standard installed in my Dell Inspiron 2310 pc. Due to some issue, Dell advice me to take up back up of all, for windows reinstallation. I am having window 7- 64 bit. I am having Original CD with product Key number with me, valid for 2 pc, although using just one. Please advice how to do

Hello yogeshjain,
You might need to choose 'Deactivate' option under Acrobat Help menu.
Once you are done with Windows reinstallation, you can again activate Acrobat with the registered serial number.
For more details, you can simply refer:
Activation & Deactivation Help
Hope it helps.
Regards,
Anubha

Need url - to purchase "Adobe Acrobat Pro X v10.0"-Genuine Licence

Pls can anyone send me a url that I can purchase "Adobe Acrobat Pro X v10.0"-Genuine Licence

Adobe no longer sell this product. They now sell 11.0, which you can find in the shop on http://www.adobe.com/

Adobe Acrobat X Pro Licences.

Hello,
Due to getting a new Desktop machine I am trying to install Adobe Acrobat X Pro onto the new machine.
The current problem is that I don't have the license code anymore ( I still have Adobe Acrobat X Pro installed on my old machine).
I tried to find the license code in Adobe Acrobat X Pro itself but it's nowhere to be found.
I also tried Google but I still get no clear description about where to find my licensecode and if it's possible to even find the licensecode.
I also wonder if it's possible to come into direct contact with Adobe ( by phone or e-mail)
So to sum up my questions:
Where can I find my Adobe Acrobat X Pro license code ? ( digital / in fysical documents)
Is there a way i can retrieve this licensecode if I don't have the fysical documents anymore? (but still have the licensed version on my machine))
Can I contact Adobe directly by e-mail / phone (anything besides a forum)
In advance thank you for helping,
Senne Suylen

It's also possible to contact me at : [email protected] thank you in advance.

Adobe Acrobat X Standard - I have licence but need the installation file

Hello,
My system crashed an I need a reinstallation of acrobat X standard. Where can I find the installation program. Thanks for reaction!

Try http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml, though you may have to move to a different part of the site to get Std. I agree with TSN. When you purchase something like Acrobat, you should always make a backup.

Lost licence, Adobe Acrobat X Pro

Hi,
I have used our Adobe products for about 3 years. All of a sudden, Adobe Acrobat X Pro has lost it's license?
It doesn't accept our serial and together with our IT-guy I have tried all possible solutions?
What to do?
Mette

Hey mette,
Please confirm that you are providing the serial number for Acrobat X and not CS5.
You might navigate to this link to find and confirm with your serial number:
Find your serial number quickly
Regards,
Anubha

Adobe Acrobat 9 Standard - invalid serial number after transfer

Hello,
Trying to install my Adobe Acrobat 9 Standard on a new computer.
I followed the instructions to deactivate the licence on the old computer and documented my serial number (out of the REGISTRY). I also got the message, that the deactivation was successful.
When I now try to install the software on the new computer, this fails with a message that the serial number is invalid (but I checked serveral times for typing errors).
Any help?
Kind regards
Ruediger Schultz

What is in the registry is not necessarily the serial number. If you registered the software, you can find the serial number under your account on the Adobe website.

Adobe acrobat pro 9 WIN AOO IE invalid serial

Hi,
We have recently replaced all of our PC's in our office, and I have tried installing our copy of Adobe Acrobat Pro 9 WIN AOO Licence IE onto our new machines, using the serial number provided on our Software License Certificate.
We no longer have the CD in the office, but I did download the version found here: Download Acrobat products | 9, 8
However I keep getting the 'invalid serial key' response.
I spoke to Adobe support and was told they do not support Acrobat 9 anymore, and that I should try the forums.
Any one have any ideas?
Regards,
Donalee

The download link that you have used is of retail version hence that is why you have the error, since it is volume licensing product, the download link , serial number are located in www.licensing.adobe.com .
The link Adobe Licensing Website | Serial numbers | Orders | Accounts has complete detail, still if you need help you may contact Adobe support whose link is at bottom of the mentioned document.
Regards
Rajshree

Adobe Acrobat 8.0 Pro error

Hello.
I have a persisting problem with Acrobat 8.0 professional with the only user of a single licence in our company. Since we needed to change our hardware I've deactivated it on the old computer with no problem and installed it on a new one (OS is WinXP SP3, full administrator rights). The problem is it doesn't want to activate properly - when you've done installing and run it the first time you are redirected to a 'Introduction to Adobe Acrobat 8.0' window where it doesn't display anything, then after a few seconds pops up a message 'A serious error has been detected... Please reinstall.' and closes the application.
I've tried fixing the problem as instructed in Adobe KB article http://kb2.adobe.com/cps/402/kb402427.html but it doesn't work at all. The file is uncorrupted, reinstalling and/or repairing has been tried five times and it doesn't work. I've also thought that our proxy server was denying it access to internet and used the IP that has free access to outside www with no success-
I've also tried a 'trick' from another site that said to move the adobe_00080000_tsf.data file from the FlexNet folder and it actually allowed me to activate the product (the Activate button in Help section actually turned black but is greyed out at any other attempt) but the problem presists.
The user uses the product all the time and cannot work without it so any help would be greatly appreciated.

Yes on both accounts. We're running Sophos and I've shut down the process that auto-starts and runs it in the background. The user herself is an administrator and I've tried both on her account and the root workstation administrator with no success.

Adobe Acrobat 9 Pro on new MAC?

I recently bought a new MAC but cannot get Adobe Acrobat 9 Pro working on it as I cannot seem to find a download option anywhere? I have a licence and have used it on my old MAC. I also have the istallation disk but no disk drive in the new MAC. How do I install the programme? Thanks so much. Smiles, Rikke :-)

You should be able to download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
I hope that someone here has the answer to the problem. Anyone?

Ok, here is the update.
The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
So far these do not work:
Relicensing or Registering the Licence
Acrofix.exe
Anyone else have an answer? - or am I the only one suffering this really annoying issue?

Adobe Acrobat licence

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