Adobe Acrobat NOT Embedding All Fonts...

Hi all,
We are using Adobe Acrobat 8.0.
One of the Print Houses trying to print our manuals on press is having font trouble. They are claiming we have not embedded one of our fonts. Our distiller is set up so all fonts are embedded - so we have no clue why they would be having this problem. How can we even check to see if fonts are not embedded before sending out our files?
Has anyone come across this problem before? Or have any ideas on how to solve this issue?
Thank you,
Tina

Acrobat is now at version 8.1.2
If you are having problems creating a PDF, there are two steps you should do FIRST
Go to the appropriate vendor web site and apply all updates to the program you are using (several recent messages have concerned problems with MS Office conversion, with the response that different versions of Office have different BUGS that must be fixed by a download from Microsoft - and MS Office products are not the only ones which may, from time to time, need to be updated to work properly)
Go to the Acrobat update page and apply the updates for your version of Acrobat
IN NUMBER ORDER (updates are not cumulative so, using version 8 as an example, you must apply 8.1.0 before the 8.1.1 update)
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

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Adobe Acrobat NOT Embedding All Fonts...

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