Adobe Acrobat Pro 10.1 & Internet explorer 9 incompatibility

I am using AAX Pro 10.1 (upgraded from X) . I also have windows IE9. (Win7 64bit using ie9 32bit) The issue is I can’t print to Acrobat printer even after upgrading to 10.1. I did a fresh install and tried again to no avail. I can read pdf in IE9 but I can’t save them. Error message is “this document could not be saved and an error has occurred” . If I print a page from IE9 it comes as blank. I tried AAX pro on IE8 and it works like a charm. So this is due to some incompatibility.
I was told all this would be solved in 10.1 update but hasn’t seem to have done it. Please help.

Hi Fay7881,
After clicking on File > Save As > Image > You need to select the image type viz. jpeg, tiff etc.
if you are not able to see these options, then please try repairing Acrobat by navigating to the 'Help' menu and check.
Regards,
Ravi.

Similar Messages

Adobe reader 9.0 + Adobe Acrobat 5.0 on Internet explorer 7.0 ?

Hello!
I possess Adobe Acrobat 5.0 to create some PDF documents
I possess Adobe Reader 9.0 to read some PDF
The 2 programs operate WindowsXP SP3 well.
I don't manage to open a PDF file with Internet Explorer 7.0 = he looks for has open Acrobat instead of Reader.
How to keep the 2 versions and to correct the Internet parameters so that he uses Reader?
Thank you for your collaboration

> I first install Acrobat, then then Reader and all functions
This is not a permanent solution and is not supported by Adobe. When you have two products that share quite a few OS-level interactions that span such a wide gap in major revisions, unexpected behavior will happen. The two products simply were not designed to work together, especially when they are that many revisions apart.

Adobe Acrobat 10 BHO and Internet Explorer 11

The PDF Toolbar is not visible in Internet Explorer 11. When I click View-->Toolbars, there is not an option for the PDF. Originally, PDF, PDF Link Helper, and PDF Conversion Toolbar Helper were displaying as incompatible under the Manage Add-ons. I unchecked Enable Enhanced Protected Mode under Internet Options-->Advanced Tab. Once I unchecked that option, they were displaying as enabled. I have repaired Acrobat and reinstalled it. It still does not show as an optional toolbar. Suggestions? Thanks.

[discussion moved to Acrobat Installation & Update Issues forum.]
Best,
Sara

Whether Internet explorer 6 is compatible with Adobe Acrobat Pro 9.0

Hi,
My user is using Adobe Acrobat Pro 9.0 for our application.
In our application ,if the user clicks the view link then the pdf file will be generated....But the user is using Adobe Acrobat Pro 9.0 and when he clicked the view link the adobe acrobat opens with the message "There was an error opening this documetn.the file cannot be found".
But when i checked the application from my system am able to generate the pdf. Am using adobe reader 9.1

To answer the question in your title: System Requirements for Adobe Reader 9,x states
Intel® 1.3 GHz processor
Microsoft® Windows® 2000 with Service Pack 4, Windows Server® 2003 and 2008; Windows XP Professional, Home Edition, or Tablet PC Edition with Service Pack 2 or 3; Windows Vista® Home Basic, Home Premium, Business, Ultimate, or Enterprise with or without Service Pack 1
128MB of RAM (256MB recommended)
335MB of available hard disk space
Microsoft Internet Explorer 6.0, 6.0 with Service Pack 1, 7.0 or 8.0; Firefox 2.0 or 3.0

Error converting files to PDF in Internet Explorer- Adobe Acrobat Pro 8

I've recently upgraded to Adobe Acrobat Pro 8, from AAP 7. With AAP 7 I was able to open my windows based program, right click and convert the page to PDF. Since I've upgraded I am unable to do this anymore. When I right click and click to convert to PDF nothing happens. I've reinstalled the program, but still receiving the same error. Is there a way to fix this?

If you open the file, what do your right click on? If you are talking about right-clicking the file icon in Explorer, that is not opening the file but using the functionality of Windows. Apparently the file associations did not get installed correctly or the print function does not work. You need to go back to step one and determine the functional aspects that fail. So, can you open the file in the application, select the print menu, and print successfully to the Adobe PDF printer? This is a key step that needs to work.

Editting PDF documents that were created by a MAC doesn't work because of font incompatability. How can we get MAC fonts and load in our Adobe Acrobat Pro 9?

Editting PDF documents that were created by a MAC doesn't work because of font incompatability. How can we get MAC fonts and load in our Adobe Acrobat Pro 9?

If it's a Mac font and you're on Windows, you can't. If you are also on a Mac, you'll need to purchase the fonts (fonts are generally non-transferable, like software. One of the reasons pdf exists), install them and try your edits.
But it's best to edit the original document and create a new pdf when finished.

Please god . deactivate this product. Your troubleshooters dont work, cannot deactivate. I am using RETAIL, adobe acrobat xi.Connected to internet. On for over 20 min. Open to deactivate greyed out. Windows 7 x64 pro. This crap makes people want to use fr

Please god . deactivate this product. Your troubleshooters dont work, cannot deactivate. I am using RETAIL, adobe acrobat xi.Connected to internet. On for over 20 min. Open to deactivate greyed out. Windows 7 x64 pro. This crap makes people want to use fraud. I just want it OFF do i can USE it on another COMPUTER.
can anyone in customer support deactivate this??

Hi Terry,
I have checked the serial number and found that you have sufficient activation count left to install it on 2 computers.
Please uninstall the software and activate it on the other machine. In case of issues please let me know and I will help you.
Here is my direct email: [email protected]
Chat Support email:
http://helpx.adobe.com/x-productkb/global/service1.html
Regards,
Rave

How do I get the PDF Convert feature of Adobe Acrobat Pro Extended 9.4.4, which makes a PDF of a web page interactive, to work in Firefox 4.0.1?

I just installed (on my Windows 7 Ultimate (64 bit) operating system/Intel i5 CPU M560 2.67 GHz) and am now using as my default browser Firefox 4.0.1 because Internet Explorer 9 was giving me so much trouble--lack of display of web content, lack of PDF reproduction when web content displayed, screwball formatting display, etc., all of which has been remedied by the mere installation of Firefox 4.0.1.
How do I get the PDF Convert feature of Adobe Acrobat Pro Extended 9.4.4, which converts a web page to an interactive PDF, to set up and work on Firefox 4.0.1?

You can not do that using Adobe Acrobat 9. Adobe never made a create PDF add-on for Firefox for use with Adobe Acrobat 9. They created a Firefox add-on for use with Acrobat X, but currently that one does not work with Firefox 4 though Adobe are working on an update.

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download. It made me download an installer and then when I went back to download it from the Best Buy digital library and clicked on "Download," nothing happened

I have done both of those and still no luck. I have tried this download on Chrome, Internet Explorer, and Firefox and its the same story on all of them. I have a Windows, also, if that helps

Problems in Windows 8 creating PDF documents using Adobe Acrobat Pro 9.5.5

I am running Windows 8 with the latest version of MS Office (version 14) and Adobe Acrobat Pro 9.5.5. I was not having any problems making/printing PDF documents until about 30 days ago. The only things that I can think of that have changed during this time period is 1) I updated my Office Suite to version 14 from the previous version and, most recently, 2) my Adobe Acrobat Reader program was automatically updated to the latest version. I ended-up uninstalled Adobe Reader becuase the new program became my default for openning all Adobe PDF files, even when I tried to force my computer to use Adobe Acrobat Pro as the default (becuase doing so allows me to edit docments with features not available in the free Reader version). When I go to print a Word document, for example, to Adobe Acrobat, the process stalls/stops at the point where you are supposed to choose a location to print/safe the new PDF document file. All I get is the Save-As Screen with most of the buttons and folder tree blank (see example below). After 5-10 seconds, "not responding" shows up in the title of the Save-As Screen and I have to click the "X" box in the upper right corner to abort. This problem seems to have first started when trying to print pictures from the Windows picture viewer. After a while long, I noticed that the same problem occured when printing from my internet browser (Firefox), but I coudl still print from Word or Excel. Now, as of the last couple of days, I can't print from any program except the basic Paint software program. I think this may actually be a Windows issue because when trying to toublshoot this problem, I re-installed Adobe Acrobat Pro and it did not help. I also tried making PDF documents using the free PrimoPDF software and had the exact same problem. I have no idea where to go from here. All I know is that I desperately need to create PDF documents and cannot! Please help!!

You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

Acrobat PDF reader for Internet Explorer may be unloading/unabling custom plugin

Hi,
My question is basically to understand what is happening in this situation so that I can find where is the problem and how to solve it.
We have used Acrobat 6.0 SDK to develop our custom plugin. This plugin is basically wrapper to few basic tools (note, stamp, text ) etc.. provided by Acrobat 6.0 SDK. We have also developed PDFViewer.dll to view PDF document within Internet Explorer. So when user load document within our website this PDFViewer loaded with the custom plugin and user can use those tools.
We are installing this plugin under <Acrobat X>/Plug_ins/<Company Name>/MyPlugin.API.
In our web site we are giving list of documents and when user click on a document it will load the PDFViewer and custom plugin. We are loading Acrobat.exe in advance so that we can load quickly. Now the problem happens when user open any other PDF in different tab or instance of Internet explorer. ?How?
Consider in a internet explorer user logged in our web site and then he/she can see let's say 10 documents. 1.pdf, 2.pdf, 3.pdf, etc...
Now when user select document 1.pdf we are loading that PDF in the IE within our PDFViewer with custom plugin. (Here I have seen that behind the scene Acrobat.exe is loaded in the processed using task manager)/ If at this time if user opens another instance of Internet explorer or another tab and open a PDF document it opens PDF in the standard Adobe Reader PDF viewer for Internet Explorer resides at (C:\Program Files\Common Files\Adobe\Acrobat\ActiveX).
If at this time user goes back to our site and tried to work on 1.pdf our custom plugin works fine BUT if user opens any other document (let's say 2.pdf) the plug in stops working basically looks like it is not loaded.
This issue only happens if user opens a document in another internet tab or explorer instance and open PDF which resulted in to open Acrobat Activex for internet explorer. If user opens a PDF document out side of internet explorer it is not creating any problem because at that time ActiveX does not loaded.
So my guess is something is going on when ActiveX for PDF is get loaded into Internet Explorer.
I want to know more what is happening and why it is happening. Due to this behavior our web site users can't use any other web site which opens PDF documents because then they have to log off and log back in our web site.
Please we need immediate help.
I am open to provide more details with screen captures.
Thanks,
Twinkle

Hi,
Thanks.
So I want to make sure this is because with Acrobat 9 - the new way to deal with PDF's? Because as per my knowledge it was working fine with Acrobat 8.
Moreover, if I am understanding correctly and I have tested too, the order is important here, right? If I will load PDF in IE first and then I will work on my web site it is not creating problem but if I will launch my web site first and then open PDF within IE in different tab it is creating problem because they are using same interface and when AcroPDF instantiating overriding and failed to load plug_in
Here I have seen that both Acrobat.exe and AcroPDF.dll is using same Acrobat.dll pointing to same memory addresses and that's why problem is happening.
IT would be great if you can provide any other way to "hook" adobe because the bottom line I have to use AcroExch.App from SDK.
One last question, I have seen that if I am opening a PDF in Internet Explorer in a different tab (not in my web app) while pressing SHIFT key and the move to my web site and load different document it is working fine, so the question is what different is happening when we open PDF in IE with pressing SHIFT key and without pressing SHIFT key. IS AcroPDF.dll behaves differently while opening PDF with SHIFT key pressed?
Thanks for all your help.
Twinkle

Adobe Acrobat Pro XI - I get different toolbar configurations when opening files.

I have set up my Adobe Acrobat Pro XI with a selection of toolbars that suits my needs. So far, so good. Recently, however, when I open some files, I get a different set of tool bars that resembles the default version.
I have tried opening the files several ways (e.g. menu, double-click in Explorer, etc.). It makes no difference what I do.
How do I force Acrobat to open the files using my set of toolbars instead of this truncated version? And why is this changing?

Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation? Did you have any questions on any of the steps listed?

Adobe Acrobat pro XI

i purchased adobe acrobat pro XI student edition and I am trying to install it on my desktop and laptop. It installed on the laptop but not the desk top can you assist?

Try navigating to setup.exe on the DVD via Windows Explorer and double click.
Or copy the files from the DVD to your hard drive then run from there.
Or download from Adobe Download Acrobat products | Standard, Pro | XI, X

Upgraded to Adobe Acrobat Pro 10.1.1 and prior versions still present cause confusion.

After buying Adobe Acrobat X Pro, installing it, I see Adobe Acrobat 8 Provessional and Adobe Acrobat Pro still are listed as "applications". Should these be removed? If so, does using the Acrobat Uninstaller.app allow me to specifically delete each without destroying my Adobe Acrobat X Pro version? I use Mac OS X Version 10.6.8. I would like to avoid reinstalling Acrobat X Pro, but for no particular reason except that things are working so well at the moment. This is what is listed on my computer now.

Hi,
Before removing Acrobat 8 please check the version of AdobePDFViewer plug-in.
Go to (Drive where OS is installed)\Library\Internet Plug-Ins\ and click on AdobePDFViewer.plugin to check its version. Now follow the instructions below
a) If the version of plugin starts with 10 then
     - Launch Acrobat 8 Professional
     - Go to Help-> Activation->Deactivae
     - Then quit Acrobat 8
      - Trash the "Adobe Acrobat 8 Professional" folder
b) If the version of plugin starts with 8 then
      - Go to Acrobat 8 Professional folder
      - Launch the Acrobat Uninstaller app
      - in the browse dialog for uninstall select Adobe Acrobat Professional present in "Adobe Acrobat 8 Professional" folder
      - Reinstall Acrobat X Pro
regards,
hit.anand

Adobe Acrobat Pro : Problèmes avec le porte-document

Bonjour,
Je viens vers vous car j'ai quelques soucis avec un porte-document PDF.
Tout d'abord, je suis sous Adobe Acrobat Pro version 9.0.0.
J'ai créé un porte-document PDF en vu de créer un ebook, et pour cela je suis allé sur internet voir des tutoriels pour la mise en page.
Or dans ces fameux tutoriels, ils ont la même interface que moi mais des panels d'options beaucoup plus vastes.
Je voulais savoir si cela était dû à une version supérieure ou s'il fallait installer un plug-in ?
Si oui quelle version? Et sinon quel plug-in?
En vous remerciant par avance
Thomas

Tout d'abord, je suis sous Adobe Acrobat Pro version 9.0.0.
Je voulais savoir si cela était dû à une version supérieure…
Bonjour,
Oui, la réponse est la question : il faut impérativement effectuer la mise à jour en 9.5.5 (la dernière version, voir : http://goo.gl/s22UI0 ).
Les autres "layouts" que tu vois dans les tutos sont apparus avec la version 9.1

Adobe Acrobat Pro 10.1 & Internet explorer 9 incompatibility

Similar Messages

Maybe you are looking for