Adobe Acrobat Pro crashes on open since Mavericks update
since installing mavericks, i am unable to open adobe acrobat. to be really specific, the app itself starts, but crashes immediately when attempting to open a PDF file.
the text of the problem report is pasted below. any assistance would be appreciated. i read & create PDFs on a daily basis, so i very much need acrobat to work!
also, if i can just vent for a quick second... this OS doesn't seem to be fully baked. i'm surprised that apple would have released mavericks in such a state. i've had no issues (of the magnitude that i'm encountering with mavericks) with previous OSs, and would like to know if there's ANY way i can roll back to mountain lion until mavericks is more stable. seriously, i remember experiencing similar disappointments like this when upgrading a windows OS, but never osx.
here's what my system looks like:
Process:
AdobeAcrobat [7036]
Path:
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
10.1.8 (10.1.8)
Code Type:
X86 (Native)
Parent Process: launchd [202]
Responsible:
AdobeAcrobat [7036]
User ID:
501
Date/Time:
2013-10-29 17:58:34.078 -0700
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 85F257C5-FD71-DB23-6FA9-538272916D9A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x9960b1e2 CFDictionaryGetValue + 18
1 com.adobe.Acrobat.framework
0x003c27cf RunAcrobatInBrowser + 143880
2 com.adobe.Acrobat.framework
0x003c2906 RunAcrobatInBrowser + 144191
3 com.adobe.Acrobat.framework
0x0039ac14 RunAcrobat + 3718787
4 com.adobe.Acrobat.framework
0x005d0603 AcroSecurityBailOutImpl + 1997041
5 com.adobe.Acrobat.framework
0x00118ffc RunAcrobat + 1090155
6 com.adobe.Acrobat.framework
0x00118ef4 RunAcrobat + 1089891
7 com.adobe.Acrobat.framework
0x00114d7a RunAcrobat + 1073129
8 com.adobe.Acrobat.framework
0x0011403d RunAcrobat + 1069740
9 com.adobe.Acrobat.framework
0x00113407 RunAcrobat + 1066614
10 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
11 com.adobe.Acrobat.framework
0x00110201 RunAcrobat + 1053808
12 com.adobe.Acrobat.framework
0x0010f545 RunAcrobat + 1050548
13 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
14 com.adobe.Acrobat.framework
0x0010f29e RunAcrobat + 1049869
15 com.adobe.Acrobat.framework
0x0010f036 RunAcrobat + 1049253
16 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
17 com.adobe.Acrobat.framework
0x0010ed3e RunAcrobat + 1048493
18 com.adobe.Acrobat.framework
0x0010d142 RunAcrobat + 1041329
19 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
20 com.adobe.Acrobat.framework
0x0010c675 RunAcrobat + 1038564
21 com.adobe.Acrobat.framework
0x0010c4b8 RunAcrobat + 1038119
22 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
23 com.adobe.Acrobat.framework
0x001086ce RunAcrobat + 1022269
24 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
25 com.adobe.Acrobat.framework
0x0010b295 RunAcrobat + 1033476
26 com.adobe.Acrobat.framework
0x00106595 RunAcrobat + 1013764
27 com.adobe.Acrobat.framework
0x0010091d RunAcrobat + 990092
28 com.adobe.Acrobat.framework
0x000cff0c RunAcrobat + 790907
29 com.adobe.Acrobat.framework
0x000cf141 RunAcrobat + 787376
30 com.adobe.AcrobatPlugin.Comments
0x0cd7fccd 0xcc31000 + 1371341
31 com.adobe.AcrobatPlugin.Comments
0x0cd7fdeb 0xcc31000 + 1371627
32 com.adobe.Acrobat.framework
0x000ce431 RunAcrobat + 784032
33 com.adobe.Acrobat.framework
0x0063222c AcroSecurityBailOutImpl + 2397466
34 com.adobe.Acrobat.framework
0x006c6045 AcroSecurityBailOutImpl + 3003187
35 com.adobe.Acrobat.framework
0x00cc1a11 AcroSecurityBailOutImpl + 9276671
36 com.adobe.Acrobat.framework
0x006754bc AcroSecurityBailOutImpl + 2672554
37 com.adobe.Acrobat.framework
0x00675817 AcroSecurityBailOutImpl + 2673413
38 com.adobe.Acrobat.framework
0x00817023 AcroSecurityBailOutImpl + 4383505
39 com.adobe.Acrobat.framework
0x0081553b AcroSecurityBailOutImpl + 4376617
40 com.apple.AppKit
0x929bee4d -[NSWindow sendEvent:] + 11953
41 com.apple.AppKit
0x9295acad -[NSApplication sendEvent:] + 4034
42 com.apple.AppKit
0x9279f3bc -[NSApplication run] + 823
43 com.adobe.Acrobat.framework
0x00010873 RunAcrobat + 6882
44 com.adobe.Acrobat.framework
0x0000eecd RunAcrobat + 316
45 com.adobe.Acrobat.Pro
0x00001e92 main + 94
46 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x97060992 kevent64 + 10
1 libdispatch.dylib
0x9b1888bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9b188556 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: NSOperationQueue 0xc25a750
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 com.apple.Foundation
0x90e90641 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework
0x00d13a45 AcroSecurityBailOutImpl + 9612595
4 com.apple.Foundation
0x90dfe01f -[__NSOperationInternal _start:] + 753
5 com.apple.Foundation
0x90dfdd21 -[NSOperation start] + 71
6 com.apple.Foundation
0x90dfdc48 __NSOQSchedule_f + 50
7 libdispatch.dylib
0x9b18ae21 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib
0x9b1863a6 _dispatch_client_callout + 50
9 libdispatch.dylib
0x9b188467 _dispatch_root_queue_drain + 257
10 libdispatch.dylib
0x9b189732 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib
0x91559dab _pthread_wqthread + 336
12 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit
0x92956f18 _NSEventThread + 283
7 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
8 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib
0x97060976 kevent + 10
1 com.adobe.Acrobat.framework
0x01356436 AcroSecurityBailOutImpl + 16176932
2 com.adobe.Acrobat.framework
0x012aab3f AcroSecurityBailOutImpl + 15474221
3 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
4 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
5 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9155cfa3 pthread_cond_wait + 48
3 com.adobe.amt.services
0x0d5b3f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services
0x0d5ace78 C_EULA_SetState + 2166
5 com.adobe.amt.services
0x0d5b3f92 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 23:: CVDisplayLink
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo
0x9a70e540 CVDisplayLink::runIOThread() + 936
4 com.apple.CoreVideo
0x9a70e180 startIOThread(void*) + 159
5 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
6 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 25:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib
0x936a4f06 usleep$UNIX2003 + 60
3 com.apple.AppKit
0x92a21ddc -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
5 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 26:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.QuartzCore
0x9495ea7d CA::Render::Server::server_thread(void*) + 232
3 com.apple.QuartzCore
0x9495e98c thread_fun + 29
4 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
5 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS
0x1301998f AcroPluginMain + 22458
7 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
8 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 28:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9960b1de ecx: 0x02b05500 edx: 0x00000000
edi: 0x00000154 esi: 0x00000000 ebp: 0xbfffe568 esp: 0xbfffe530
ss: 0x00000023 efl: 0x00010286 eip: 0x9960b1e2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
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0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2766000 - 0x2783ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2be2000 - 0x2bedffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7eb6000 - 0x7edbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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0xc0b4000 - 0xc0b5fff +cl_kernels (???) <BEF54366-E843-438F-BFC2-1D25EBAF015E> cl_kernels
0xc0e6000 - 0xc0e7ff1 +cl_kernels (???) <AA951449-5309-43FE-BE79-D49B762B1284> cl_kernels
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0xcc31000 - 0xd392fe7 +com.adobe.AcrobatPlugin.Comments (10.1.8 - 10.1.8) <DFF17291-33D1-E559-C6A2-4BDB64654343> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0xd50b000 - 0xd578ffb +com.adobe.amtlib (amtlib 3.5.0.34 - 3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0xd58f000 - 0xd5f6fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x1284c000 - 0x12937ff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0E-3CBB-9265-664D95EC791F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x12aea000 - 0x12af2fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x12b18000 - 0x12b88feb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x12b9c000 - 0x12bb7ff5 com.apple.security.csparser (3.0 - 55471) <163EF76C-D82D-3CB6-9EF1-4F579644B893> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x12d00000 - 0x12d28fff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
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0x50000000 - 0x502b7ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <C2A4FAFD-AFB3-342D-81A0-7388055CDD5C> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x8fea3000 - 0x8fed5417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9038cff7 com.apple.FinderKit (1.2 - 1.2) <97A5857E-B4D8-3473-8A54-147F36E63EFA> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x9038d000 - 0x9039bff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9039c000 - 0x903a8ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x903a9000 - 0x903e6ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x903ea000 - 0x903f3ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x903f4000 - 0x903f5fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x903f6000 - 0x903fdfff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x903fe000 - 0x90428fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x90429000 - 0x90443ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x90444000 - 0x90809ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9080a000 - 0x9080afff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9080b000 - 0x9080fffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x90810000 - 0x9084eff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90857000 - 0x90881ff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib
0x90882000 - 0x908c1ff5 com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x908c2000 - 0x90908fff libcurl.4.dylib (78) <EC84399F-5EA8-321B-B122-99730CC557C8> /usr/lib/libcurl.4.dylib
0x90909000 - 0x9090cffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x9090d000 - 0x90916fff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x90917000 - 0x9091affa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9091b000 - 0x9096cffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90a0e000 - 0x90a6cfff com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x90a6d000 - 0x90ab3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x90b7e000 - 0x90b86fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
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0x90d4c000 - 0x90d5aff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x90df6000 - 0x91121ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x911de000 - 0x911f7fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x911f8000 - 0x914e2fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x91549000 - 0x9154affd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
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0x9155f000 - 0x9155ffff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x9158e000 - 0x915a0fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x915a1000 - 0x915aafff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x915ab000 - 0x91827ff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x91d25000 - 0x91d2cff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
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0x91d83000 - 0x91d8dff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
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0x920ca000 - 0x920e6fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x920e7000 - 0x9213bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9213c000 - 0x92167ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x92168000 - 0x9217cff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9217d000 - 0x921f2ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x921f3000 - 0x921f7ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x921f8000 - 0x921f9ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <B2525E0D-2BB1-3AF6-BDCA-56DCDC1F7DBF> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x921fa000 - 0x921fafff com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x921fb000 - 0x9221bfff com.apple.facetimeservices (10.0 - 1000) <BD92DB29-AD36-3B60-A5EF-F4A68F1394A1> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x9221c000 - 0x92562ffb com.apple.MediaToolbox (1.0 - 1273.29) <60F62850-70EC-38E8-9C7F-81204CF9C382> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x92563000 - 0x92593ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x92594000 - 0x926c1ff9 com.apple.avfoundation (2.0 - 651.12) <1AB88210-F2E6-3318-ACB2-41ED5AE6A0EF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x926c2000 - 0x92785ff1 com.apple.CoreText (352.0 - 367.15) <746AD442-F7B4-3273-A36D-C7103D26F727> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x92786000 - 0x933a1ff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x933a2000 - 0x933dafff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x933db000 - 0x933e5ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x933e6000 - 0x93556fff com.apple.QTKit (7.7.3 - 2826) <C6C84EA7-E9C6-3891-B76F-C497C4A2ED65> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x93557000 - 0x93570fff libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x93571000 - 0x93578ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Lib
Hi kingq803,
This seems to be a licensing failure to me.
Please try the following steps and let me if that worked or not.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave
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Process: AdobeAcrobat [3671]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.10 (11.0.10)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [3671]
User ID: 501
Date/Time: 2014-12-20 11:56:49.192 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B94631FC-4881-B3BD-6DCD-EF2D8388D588
Sleep/Wake UUID: 11333F74-8758-4449-98A9-D62E5440BEF8
Time Awake Since Boot: 99000 seconds
Time Since Wake: 9400 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f7265d1
VM Regions Near 0x6f7265d1:
__LINKEDIT 00000000495d5000-0000000049634000 [ 380K] r--/rwx SM=COW /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTe slaGLDriver
-->
MALLOC_TINY 000000007ae00000-000000007b000000 [ 2048K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Acrobat.framework 0x001d4bf9 RunAcrobat + 1380573
1 com.adobe.Acrobat.framework 0x0131347b AcroSecurityBailOutImpl + 15689117
2 com.adobe.Acrobat.framework 0x00e25ea2 AcroSecurityBailOutImpl + 10522564
3 com.adobe.Acrobat.framework 0x0023b2da RunAcrobat + 1800126
4 com.adobe.Acrobat.framework 0x00104f2e RunAcrobat + 529426
5 com.adobe.Acrobat.framework 0x000ff1eb RunAcrobat + 505551
6 com.adobe.Acrobat.framework 0x000fee86 RunAcrobat + 504682
7 com.adobe.Acrobat.framework 0x000fec7e RunAcrobat + 504162
8 com.adobe.Acrobat.framework 0x000fe2bc RunAcrobat + 501664
9 com.adobe.Acrobat.framework 0x000fdf21 RunAcrobat + 500741
10 com.apple.AppKit 0x93164d57 -[NSView _drawRect:clip:] + 4221
11 com.apple.AppKit 0x93163582 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2071
12 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
13 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
14 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
15 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
16 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
17 com.apple.AppKit 0x9316153a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 876
18 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
19 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
20 com.apple.AppKit 0x93160d14 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 311
21 com.apple.AppKit 0x9315da78 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2942
22 com.apple.AppKit 0x9313af51 -[NSView displayIfNeeded] + 1629
23 com.apple.AppKit 0x9315975c -[NSWindow displayIfNeeded] + 324
24 com.adobe.Acrobat.framework 0x000f542d RunAcrobat + 465169
25 com.apple.AppKit 0x93198570 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 1262
26 com.apple.AppKit 0x9380365b __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1560 + 58
27 com.apple.CoreFoundation 0x97c4aa2d _runLoopObserverWithBlockContext + 29
28 com.apple.CoreFoundation 0x97c4a40e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
29 com.apple.CoreFoundation 0x97c4a350 __CFRunLoopDoObservers + 400
30 com.apple.CoreFoundation 0x97c3bcb2 __CFRunLoopRun + 946
31 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
32 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
33 com.apple.HIToolbox 0x9be46178 RunCurrentEventLoopInMode + 262
34 com.apple.HIToolbox 0x9be45d83 ReceiveNextEventCommon + 192
35 com.apple.HIToolbox 0x9be45cac _BlockUntilNextEventMatchingListInModeWithFilter + 99
36 com.apple.AppKit 0x93028d99 _DPSNextEvent + 734
37 com.apple.AppKit 0x930285e1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
38 com.apple.AppKit 0x9301adac -[NSApplication run] + 907
39 com.adobe.Acrobat.framework 0x000854d2 RunAcrobat + 6582
40 com.adobe.Acrobat.framework 0x00083c4f RunAcrobat + 307
41 com.adobe.Acrobat.Pro 0x00076ed5 main + 91
42 com.adobe.Acrobat.Pro 0x00076e71 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9827e8d2 kevent64 + 10
1 libdispatch.dylib 0x950a373f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x950a33a2 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x7c267b60 :: NSOperation 0x7c267de0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x9827d8fa __semwait_signal + 10
1 libsystem_c.dylib 0x90693c16 nanosleep$UNIX2003 + 218
2 com.apple.Foundation 0x99d7ce71 +[NSThread sleepForTimeInterval:] + 169
3 com.adobe.Acrobat.framework 0x00edc25a AcroSecurityBailOutImpl + 11268988
4 com.apple.Foundation 0x99ce8eae -[__NSOperationInternal _start:] + 770
5 com.apple.Foundation 0x99ce8ba1 -[NSOperation start] + 71
6 com.apple.Foundation 0x99ce89eb __NSOQSchedule_f + 213
7 libdispatch.dylib 0x950a0130 _dispatch_client_callout + 50
8 libdispatch.dylib 0x950a3d05 _dispatch_queue_drain + 1017
9 libdispatch.dylib 0x950a599d _dispatch_queue_invoke + 186
10 libdispatch.dylib 0x950a2f89 _dispatch_root_queue_drain + 395
11 libdispatch.dylib 0x950b263d _dispatch_worker_thread3 + 97
12 libsystem_pthread.dylib 0x9c1f8296 _pthread_wqthread + 724
13 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95bea0fa TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x95bea332 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x95bb5dff MPWaitOnQueue + 199
6 com.adobe.ACE 0x0238f4dc 0x238d000 + 9436
7 com.adobe.ACE 0x0238f441 0x238d000 + 9281
8 com.apple.CoreServices.CarbonCore 0x95bb645a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x024f8e07 0x24ed000 + 48647
4 com.adobe.AGM 0x024f8d46 0x24ed000 + 48454
5 com.adobe.AGM 0x024f8ce4 0x24ed000 + 48356
6 com.adobe.AGM 0x024f8984 0x24ed000 + 47492
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9319c6b4 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9827e8b6 kevent + 10
1 com.adobe.Acrobat.framework 0x01555b69 AcroSecurityBailOutImpl + 18058379
2 com.adobe.Acrobat.framework 0x014b16f1 AcroSecurityBailOutImpl + 17385491
3 com.adobe.Acrobat.framework 0x014ad7d1 AcroSecurityBailOutImpl + 17369331
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x08050876 0x8039000 + 96374
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.QuartzCore 0x90d0bd5f CA::Render::Server::server_thread(void*) + 236
3 com.apple.QuartzCore 0x90d0bc6a thread_fun + 29
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x910fd8df +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9827d852 __select + 10
1 com.apple.CoreFoundation 0x97c8b63a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
3 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
4 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x6f726341 ebx: 0x013132d6 ecx: 0x8fe3e9e2 edx: 0x7ea4f600
edi: 0x7be2bd14 esi: 0xa0396038 ebp: 0xbff86ee8 esp: 0xbff86ed0
ss: 0x00000023 efl: 0x00010282 eip: 0x001d4bf9 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x6f7265d1
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x76000 - 0x76fff +com.adobe.Acrobat.Pro (11.0.10 - 11.0.10) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x7c000 - 0x21e5ff3 +com.adobe.Acrobat.framework (11.0.10 - 11.0.10) <70EEEAC3-C9F9-3C0E-A6CE-21221D5A7AAB> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x238d000 - 0x24dffe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x24ed000 - 0x2ac3ff7 +com.adobe.AGM (AdobeAGM 4.28.141.1 - 4.28.141.1) <336CD7B1-DC51-3AE3-B85C-2AE91B5E7337> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2b2d000 - 0x2b4bff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2b50000 - 0x2e4dffb +com.adobe.CoolType (AdobeCoolType 5.11.137.1 - 5.11.137.1) <E1F9A02C-FECB-329D-8408-9615CA5B6C86> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2e80000 - 0x2edfffb com.apple.QuickLookFramework (5.0 - 675) <56D079F9-5BA5-3C34-A074-E61A003CBA41> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x2f17000 - 0x2f30ff7 com.apple.ScriptingBridge (1.3.2 - 66) <479A4C55-AA2E-38CD-BAB5-346AB3915797> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x2f40000 - 0x2f40fff com.apple.quartzframework (1.5 - 1.5) <6D85B29E-D684-3DDE-8F02-D292D86A014F> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x2f44000 - 0x34b7ff7 com.apple.QuartzComposer (5.1 - 325) <BBF0AE36-52FB-36FC-AF41-493A2ECA0A9E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x3721000 - 0x37cbff7 com.apple.PDFKit (3.0 - 3.0) <951B630D-691F-33C0-A8CB-1B4FC86C0128> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x381e000 - 0x3844ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x3863000 - 0x3aeefff com.apple.imageKit (2.6 - 838) <F8830E45-BD83-3E23-BB81-376F7DBC49D7> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x3c97000 - 0x3d7efff com.apple.QuickLookUIFramework (5.0 - 675) <B85FDA00-F7AD-31A9-955D-67F70B3E2066> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x3e01000 - 0x3e04fff com.apple.AppleSystemInfo (3.0 - 3.0) <1530F7BC-4F0A-3827-B113-EA6A1899CE4A> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x3e0a000 - 0x3e94ff3 com.apple.CorePDF (4.0 - 4) <DA26FFBC-901A-3EF5-AF2F-9699683CB185> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x3ed8000 - 0x3ee2fff com.apple.DisplayServicesFW (2.9 - 372.1) <01C3D99D-7F75-3401-95E8-5175E028EE21> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x3eef000 - 0x3f47ff3 com.apple.ImageCaptureCore (6.0 - 6.0) <C44A39AC-CE81-3447-A860-DD01B13AA8BB> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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0x979d0000 - 0x97a23ff7 com.apple.HIServices (1.22 - 519) <5B54AB76-C487-367B-ACD5-2AF6BC85E1B9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97a24000 - 0x97a25fff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x97a26000 - 0x97a26fff libffi.dylib (18.1) <C15EF590-C1CD-3F0A-8988-25491841F043> /usr/lib/libffi.dylib
0x97a27000 - 0x97a2ffff libsystem_dnssd.dylib (561.1.1) <45CDAF46-03DE-33DB-A627-14F245993EF2> /usr/lib/system/libsystem_dnssd.dylib
0x97a30000 - 0x97a39fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97a3a000 - 0x97a9eff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x97a9f000 - 0x97b19fff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97b1a000 - 0x97b1afff com.apple.CoreServices (62 - 62) <FF296ED2-0F90-3055-BBE4-7BF9E42322EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97b1b000 - 0x97bc3ff7 com.apple.CoreMedia (1.0 - 1562.19) <ECB3338A-318A-3612-BBC1-11E0E99DB595> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97bc4000 - 0x97f77fff com.apple.CoreFoundation (6.9 - 1151.16) <2F4FE1E8-D09B-3C62-B884-7A41111F4FBB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97f78000 - 0x98012fff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9809c000 - 0x9820dffb libBLAS.dylib (1128) <ACEF468C-5DB1-38F3-BCB2-6F3D7F2B2040> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9820e000 - 0x98263ff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <F5A586C3-A440-3E0E-966A-7841A182E5B2> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98264000 - 0x98283fff libsystem_kernel.dylib (2782.1.97) <9F86CA37-93FC-31F0-8ACC-53D244AF9EC2> /usr/lib/system/libsystem_kernel.dylib
0x98284000 - 0x98297fff com.apple.ProtectedCloudStorage (1.0 - 1) <0A330FB7-44EE-359F-BAB7-48351AACD305> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x98298000 - 0x9829bfff libdyld.dylib (353.2.1) <6533C0BC-6FE5-3E43-A44D-EF2193978EC0> /usr/lib/system/libdyld.dylib
0x9829c000 - 0x9829dfff com.apple.TrustEvaluationAgent (2.0 - 25) <28BBD931-EF7C-3753-B50E-6568F4075086> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9829e000 - 0x98494fff libicucore.A.dylib (531.30) <BD09E200-FF42-3E9D-814C-0BC8F2C0EAC9> /usr/lib/libicucore.A.dylib
0x9849b000 - 0x98565fff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98566000 - 0x99507fff com.apple.WebCore (10600 - 10600.1.25.2) <5185C771-B437-317C-BDAD-3EE7274B50FB> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99508000 - 0x995f1fff libcrypto.0.9.8.dylib (52) <8BA9026A-18DA-3F45-9850-85DF4378F284> /usr/lib/libcrypto.0.9.8.dylib
0x995f2000 - 0x99609ff3 libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x9960a000 - 0x9960effb com.apple.TCC (1.0 - 1) <BFA66EA1-2839-3648-80F6-96AE136A6838> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9960f000 - 0x99620fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x99621000 - 0x996d0ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <5BCD60EC-DAD3-369F-B836-49086A6A6D39> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x996d1000 - 0x996dfff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
0x996e0000 - 0x996f0fff libGL.dylib (11.0.7) <2AF64D8C-3447-3C85-B4A1-77F03456E402> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x996f1000 - 0x9970effb com.apple.Ubiquity (1.3 - 313) <9ED23769-0725-3D4B-B7F4-AF08020D73C3> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9970f000 - 0x99714ff7Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
Adobe Acrobat XI crashes on opening.
Please see the below crash report, we were able to use Acrobat for around 30mins before it crashed and now we are unable to open it.
Process: AdobeResourceSynchronizer [217]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchr onizer
Identifier: com.adobe.AdobeResourceSynchronizer
Version: 10.1
Code Type: X86 (Native)
Parent Process: launchd [144]
User ID: 503
Date/Time: 2013-09-27 17:00:09.324 +1200
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008c8c8c8c
VM Regions Near 0x8c8c8c8c:
MALLOC_TINY 0000000001800000-0000000001a00000 [ 2048K] rw-/rwx SM=PRV
-->
__TEXT 000000008fef4000-000000008ff27000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x98f17022 CFSetGetValue + 18
1 com.apple.CoreFoundation 0x98f22193 __CFRunLoopFindMode + 211
2 com.apple.CoreFoundation 0x98f3076c CFRunLoopRemoveSource + 268
3 com.apple.SystemConfiguration 0x92531a4e rlsCancel + 110
4 com.apple.CoreFoundation 0x98f3088c CFRunLoopRemoveSource + 556
5 com.adobe.AdobeResourceSynchronizer 0x00030259 CNetWatcher::Stop() + 97
6 com.adobe.AdobeResourceSynchronizer 0x0000c86a CSynchronizerApp::shutdownNetChangeNotifier() + 46
7 com.adobe.AdobeResourceSynchronizer 0x0000da4b CSynchronizerStartupGuard::~CSynchronizerStartupGuard() + 39
8 com.adobe.AdobeResourceSynchronizer 0x0000dd9c CSynchronizerApp::run() + 786
9 com.adobe.AdobeResourceSynchronizer 0x0000c7cd main + 169
10 com.adobe.AdobeResourceSynchronizer 0x0000c706 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x974ca9ae kevent + 10
1 libdispatch.dylib 0x92196c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x921967a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x974ca0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9023b0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9023ae79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90222daa start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x974ca0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9023b0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9023ae79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90222daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8c8c8c8c ebx: 0x98f220d1 ecx: 0xbffff620 edx: 0x98f1701e
edi: 0xaccad1b4 esi: 0xbffff620 ebp: 0xbffff5e8 esp: 0xbffff5b0
ss: 0x00000023 efl: 0x00010282 eip: 0x98f17022 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x8c8c8c8c
Logical CPU: 0
Binary Images:
0x1000 - 0x101fe7 +com.adobe.AdobeResourceSynchronizer (10.1) <B65B57BB-E476-6532-AB54-5B45FAB84F30> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchr onizer
0x168000 - 0x213fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x257000 - 0x279ffe libssl.0.9.7.dylib (106) <FC1F6C04-EAD3-39D1-8E25-B1192E89D98B> /usr/lib/libssl.0.9.7.dylib
0x287000 - 0x2affff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x2b6000 - 0x2d3ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2da000 - 0x339fe7 +AcroSQLite (1) <33E9D2E6-ACE5-0905-A40C-D1079751F9DF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x8fef4000 - 0x8ff26dd7 dyld (210.2.3) <5C651B52-C8CC-368F-8C84-85CB91C78425> /usr/lib/dyld
0x90007000 - 0x9021efff com.apple.CoreData (106.1 - 407.7) <EC4B8297-8E01-3778-A8A4-E8747F91109D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9021f000 - 0x90221fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x90222000 - 0x902dfffb libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib
0x902e0000 - 0x902f7fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x902f9000 - 0x9031effb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90325000 - 0x90328ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x90329000 - 0x90334fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9035f000 - 0x90360fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x9086f000 - 0x90872fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x90873000 - 0x9088cfff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9088d000 - 0x90896ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x90897000 - 0x90897fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <E54083A7-7467-3C3C-B30F-EE14C8D781A1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x90919000 - 0x90988ffb com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x90989000 - 0x909cbfff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x909cc000 - 0x909dcff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x909dd000 - 0x90a22ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x90a23000 - 0x90a9dff7 com.apple.securityfoundation (6.0 - 55115.4) <69D92A90-971C-3CD3-BAB1-ADF958C568BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x90a9e000 - 0x90aa1ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x90aa2000 - 0x90af9ff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x90afa000 - 0x90b17fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x90b18000 - 0x90b26fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x90b83000 - 0x90b8cff9 com.apple.CommonAuth (3.0 - 2.0) <B28B58CA-C5B1-378E-A969-6A36C7F754D1> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x90b8d000 - 0x90b9dff7 libsasl2.2.dylib (166) <D9080BA2-A365-351E-9FF2-7E0D4E8B1339> /usr/lib/libsasl2.2.dylib
0x90dcf000 - 0x90dfcffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x90e54000 - 0x910f7ff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x910f8000 - 0x9111afff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x9140e000 - 0x91450fff libcurl.4.dylib (69.2) <8CC566A0-0B25-37E8-A6EC-30074C3CDB8C> /usr/lib/libcurl.4.dylib
0x91451000 - 0x9145ffff com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91460000 - 0x91551ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x91636000 - 0x91636ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x916dc000 - 0x916dfffc libCoreVMClient.dylib (32.5) <CA150AC5-F98C-3F96-8B11-715B75A89C80> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x916e0000 - 0x91839ffb com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <461C4CCD-5F52-3D2F-AE22-D0CA7EF3F01A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9183c000 - 0x918a3fe7 libvDSP.dylib (380.10) <A9BB03FC-F70B-388F-8917-F8CE69F2164A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x918a4000 - 0x9193bff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x91a7e000 - 0x91acafff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x91ad6000 - 0x91ae9ff9 com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x91af9000 - 0x91c06057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x91c07000 - 0x91c10fff com.apple.CommerceCore (1.0 - 26.2) <B05709DD-3755-3635-B0CC-6CBBD17CFBD5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x91c11000 - 0x91c1dff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x91c1e000 - 0x91c3afff libPng.dylib (851) <8814CC4D-A472-32CD-8D5C-24F35240F28B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91c72000 - 0x91c87fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x91c88000 - 0x91cfdff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x91e18000 - 0x91ed6ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x91ed7000 - 0x91fd5ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x91fd6000 - 0x92085ff7 com.apple.CoreText (260.0 - 275.17) <433387A6-69C1-32A5-9B61-9E2F6A5F9040> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
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0x99c62000 - 0x99cbdfff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x99cbe000 - 0x99cc2fff com.apple.OpenDirectory (10.8 - 151.10) <00E824A9-601A-32B3-BD4C-C8A90F6D2C36> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99cc6000 - 0x99d01fef libGLImage.dylib (8.10.1) <E29ED217-09B3-3436-A961-B6F8EBAA7BED> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x99d02000 - 0x99d02fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 188
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=103.6M resident=64.0M(62%) swapped_out_or_unallocated=39.6M(38%)
Writable regions: Total=31.1M written=676K(2%) resident=884K(3%) swapped_out=0K(0%) unallocated=30.2M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 21.3M
MALLOC guard page 48K
Memory tag=35 8680K
Stack 65.5M
VM_ALLOCATE 8K
__DATA 5012K
__DATA/__OBJC 128K
__LINKEDIT 30.8M
__OBJC 628K
__OBJC/__DATA 20K
__PAGEZERO 4K
__TEXT 72.8M
__UNICODE 544K
mapped file 95.0M
shared memory 308K
=========== =======
TOTAL 300.5MYou can try this. Not sure if this will definitly help but I hope this should:
Delete the following preferences folders:
a) ~/Library/Application Support/Adobe/
b) ~/Library/Caches/Acrobat/
c) ~/Library/Caches/Acrobat/
d) ~/Library/Preferences/Acrobat Distiller Prefs
e) ~/Library/Preferences/Adobe/
Here ~ represents your home directory. Empty your trash, Restart the machine and then start the Acrobat. -
Adobe acrobat pro will not open 3 weeks after installing design web pro?
I installed Design web premium on my computer and all programs work and adobe acrobat pro worked for 3 weeks and now it will not open. I am at a loss. Help!!!
If Acrobat will open, go to Help>Repair to try to fix it. If not, go to Control Panel>Programs & Preferences and update from there. After the update, go back to the help menu and do the updates.
-
Mac office crashes on opening since mavericks
since upgrading to mavericks ... I now find mac office word, excel, power point, outlook all now crash on opening...
wonderfull ! now what am I supposed to do ! have never ever upgraded osx and found key software such as this no longer works !
please apple can this be sorted pronto. kinda makes my macbook pro a bit useless for anything work related !
anyone got any suggestions ?alebonau wrote:
pete thankyou for the response, I have mac office 2011. I downloaded this update
http://www.microsoft.com/en-us/download/confirmation.aspx?id=40352
however running it I get told the below
"office 2011 14.3.8 update cant be installed on this disk . a version of the software required to install this update was not found on this volume"
:O
Make sure your Office Applications are in your Applications folder and have not been moved elsewhere or the update will not find them.
Pete -
Acrobat pro crashes after opening a document on Mac 10.6.8
I have CS 5.5 I had to reinstall after a system crash. Acrobat pro opens a document and then crashes in a few seconds. It does the same thing when opening a new document. I have reinstalled acrobat pro 3 times after the initial install.
Hi apolloart,
After installing Acrobat did you get a chance to accept the license agreement.
If not then it seems to me a licensing issue.
Please try the following steps:
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and check.
Regards,
Rave -
Adobe Acrobat Pro will not open
I recently purchased and installed some programs from the creative suite on my computer. All worked well for a few months but now for some reason adobe acrobat refuses to open. I have tried using the "Open PDF with..." option as well as opening from the start menu. Nothing seems to happen; no error message or anything it just does not open.
I am running windows 7 64-bit os on a lenovo w530 laptop. The computer is almost new and lighting fast so it's not an issue of just being really slow.
I would uninstall, clean, and reinstall but I'm not sure where the install file is and I believe I installed all of the creative suite at once.
Anybody have any ideas?This is the Reader forum; the Acrobat one is here:
http://forums.adobe.com/community/acrobat -
Itunes crashing when opened since latest update with windows 7
About a week and a half ago Itunes said I needed to update. I did that and ever since then it has been crashing whenever I try and open it. Is there a fix or anything? I'm not finding much about it and it would let me contact apple support unless I pay $20. I'm lost. I've trying running as admin, restarting, repairing. I have no reinstalled and would like to avoid that because I'll have to go through all my music again and readd it and also uncheck and check all the boxes for syncing to ipod since I don't want everything to do that.
Another idea has come to mind...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer. Any change?
Ah, we've posted at the same time. When Show iTunes in the Cloud Purchases is enabled, and you are signed into your account, iTunes checks the store for your purchase history and attempts to reconcile that with the content of the library. Any purchase that isn't your library will be displayed with a cloud symbol and you can stream or download the item. With it disabled there is nothing to do. Please try the suggestion above and see if it has any impact on whether you can successfully enable the iCloud items.
tt2
Message was edited by: turingtest2 -
App Store, Messages, Maps, iBooks not opening since Mavericks Update. Help!
Installed Mavericks yesterday from Mountain Lion. Everything worked OK then tried to download iPhoto and iMovie update. My laptop power dies accidentally and now App Store, Messages, Maps, iBooks won't even open (Bounce once then nothing). Also running ridiculously slow now!
Hi,
Try Rebooting the computer and holding down the CMD and R keys together to access the Recovery process.
7:27 pm Sunday; October 27, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Safari 4 and Adobe Acrobat 9 will not open after Apple updates
Was wondering if anyone had any solutions to these issues. Thank you.
This is an installation issue, so I suggest posting to that forum. BTW, no issues launching either here.
-
Adobe Acrobat Pro Licence is not working any more
Hi, Adobe Acrobat Pro is not opening any more and giving the error "Licence is not working any more". I have a CS4 on Mac OS X 10.5.8. I tried all the suggestions in the Help Forum. What remains is to install CS4 again. Is there any risk doing that? Or is there any other option. Best, Felix
Hi xilef79,
Have you tried all the suggestions in this Help document: http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Please let us know how it goes.
Best,
Sara
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