Adobe Acrobat Pro crashing after adding video
Why is my Adobe Acrobat Pro crashing after adding video? It added video fine just weeks ago but now has crashed 11 times while trying to add video. I've tried to add video to a 30 page presentation, a 40 page presentation and a one page test presentation...all crash after adding video. Please help.
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
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I have an iMac OSX (version 10.9.2). Adobe Acrobat Pro crashes every time I try to use the "find" function. Anyone else have this issue?
I was having this issue too. After a bit of a search I found an official response from Adobe with a patch you can install until the next update.
http://helpx.adobe.com/acrobat/kb/product-crash-search-mac.html
I've just installed the patch and done a quick test, everything seems to be working fine now... -
Acrobat Pro crashes after saving as Optimized File
I have version 11.0.06 for the Mac. When I try to save a file as Optimized the program crashes every time. It seems like it happens when it is "Creating Editing Fonts". If it helps I include the error report below. Acrobat has also crashed when I fill out a PDF form. I avoided that by using Reader. But I don't see any work around here. Any idea why this is happening?
Since I use Creative Cloud, my program is updated regularly right? So that shouldn't be an issue.
Process: AdobeAcrobat [20480]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [132]
User ID: 502
Date/Time: 2014-03-10 14:45:09.805 -0400
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 61137 sec
Crashes Since Last Report: 53
Per-App Interval Since Last Report: 128993 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 09EE8EF7-EF85-1EC8-1581-11C797CE8C8E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminate called throwing an exception
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9551da6a __pthread_kill + 10
1 libsystem_c.dylib 0x90a6bb2f pthread_kill + 101
2 libsystem_c.dylib 0x90aa2631 abort + 168
3 libc++abi.dylib 0x97a647e0 abort_message + 151
4 libc++abi.dylib 0x97a62249 default_terminate() + 34
5 libc++abi.dylib 0x97a62289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x97a622f1 std::terminate() + 23
7 libc++abi.dylib 0x97a63472 __cxa_rethrow + 83
8 com.adobe.AcrobatPlugin.TouchUp 0x1a8c6b50 0x1a6f7000 + 1899344
9 com.adobe.AcrobatPlugin.TouchUp 0x1a7f7b17 0x1a6f7000 + 1051415
10 com.adobe.AcrobatPlugin.TouchUp 0x1a7f790b 0x1a6f7000 + 1050891
11 com.adobe.AcrobatPlugin.TouchUp 0x1a82c0eb 0x1a6f7000 + 1265899
12 com.adobe.AcrobatPlugin.TouchUp 0x1a814b19 0x1a6f7000 + 1170201
13 com.adobe.AcrobatPlugin.TouchUp 0x1a8147a1 0x1a6f7000 + 1169313
14 com.adobe.AcrobatPlugin.TouchUp 0x1a8146aa 0x1a6f7000 + 1169066
15 com.adobe.AcrobatPlugin.TouchUp 0x1a7499ad 0x1a6f7000 + 338349
16 com.adobe.Acrobat.framework 0x00a9ea7c 0xc5000 + 10328700
17 com.adobe.Acrobat.framework 0x008b2134 0xc5000 + 8311092
18 com.adobe.Acrobat.framework 0x008b169c 0xc5000 + 8308380
19 com.adobe.Acrobat.framework 0x008ca13a 0xc5000 + 8409402
20 com.adobe.Acrobat.framework 0x008c032b 0xc5000 + 8368939
21 com.adobe.Acrobat.framework 0x00739867 0xc5000 + 6768743
22 com.adobe.Acrobat.framework 0x0072a3a4 0xc5000 + 6706084
23 com.adobe.Acrobat.framework 0x00b696c7 0xc5000 + 11159239
24 com.adobe.AcrobatPlugin.Comments 0x13a58f1d 0x138fa000 + 1437469
25 com.adobe.Acrobat.framework 0x0071c3b7 0xc5000 + 6648759
26 com.adobe.Acrobat.framework 0x007c21fa 0xc5000 + 7328250
27 com.adobe.Acrobat.framework 0x007c229b 0xc5000 + 7328411
28 com.adobe.Acrobat.framework 0x00a034ae 0xc5000 + 9692334
29 com.adobe.Acrobat.framework 0x00764ae8 0xc5000 + 6945512
30 com.adobe.Acrobat.framework 0x00764c46 0xc5000 + 6945862
31 com.adobe.Acrobat.framework 0x00c90bbe 0xc5000 + 12368830
32 com.adobe.Acrobat.framework 0x00c8e652 0xc5000 + 12359250
33 com.adobe.Acrobat.framework 0x003e8a54 0xc5000 + 3291732
34 libobjc.A.dylib 0x908f95d3 -[NSObject performSelector:withObject:] + 70
35 com.apple.AppKit 0x91165ad2 -[NSApplication sendAction:to:from:] + 436
36 com.apple.AppKit 0x912a22fc -[NSMenuItem _corePerformAction] + 529
37 com.apple.AppKit 0x912a1f8b -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163
38 com.apple.AppKit 0x912a1614 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
39 com.apple.AppKit 0x90f8202a -[NSMenu performActionForItemAtIndex:] + 65
40 com.apple.AppKit 0x90f81fdf -[NSMenu _internalPerformActionForItemAtIndex:] + 45
41 com.apple.AppKit 0x90f81faa -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
42 com.apple.AppKit 0x90f81e29 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 162
43 com.apple.AppKit 0x9129a6ee NSSLMMenuEventHandler + 454
44 com.apple.HIToolbox 0x98c979bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
45 com.apple.HIToolbox 0x98b1f394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
46 com.apple.HIToolbox 0x98b1e780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
47 com.apple.HIToolbox 0x98b32655 SendEventToEventTarget + 88
48 com.apple.HIToolbox 0x98c9786a SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 498
49 com.apple.HIToolbox 0x98b0e984 SendMenuCommandWithContextAndModifiers + 70
50 com.apple.HIToolbox 0x98b0e931 SendMenuItemSelectedEvent + 268
51 com.apple.HIToolbox 0x98b0e7b6 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134
52 com.apple.HIToolbox 0x98ce3e7e MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 623
53 com.apple.HIToolbox 0x98aef132 _HandleMenuSelection2 + 633
54 com.apple.HIToolbox 0x98aeeeaf _HandleMenuSelection + 53
55 com.apple.AppKit 0x9115335a _NSHandleCarbonMenuEvent + 309
56 com.apple.AppKit 0x91079fdf _DPSNextEvent + 2425
57 com.apple.AppKit 0x9107916c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
58 com.apple.AppKit 0x9106f5cc -[NSApplication run] + 855
59 com.adobe.Acrobat.framework 0x000ce1e2 0xc5000 + 37346
60 com.adobe.Acrobat.framework 0x000cc95f RunAcrobat + 307
61 com.adobe.Acrobat.Pro 0x000bfed5 main + 91
62 com.adobe.Acrobat.Pro 0x000bfe71 start + 53
Thread 1:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x9551dc72 __semwait_signal + 10
1 libsystem_c.dylib 0x90af4a49 nanosleep$UNIX2003 + 189
2 com.apple.Foundation 0x96be6935 +[NSThread sleepForTimeInterval:] + 151
3 com.adobe.Acrobat.framework 0x00ec64c1 0xc5000 + 14685377
4 com.apple.Foundation 0x96bde259 -[__NSOperationInternal start] + 740
5 com.apple.Foundation 0x96bddf64 -[NSOperation start] + 67
6 com.apple.Foundation 0x96be6039 __block_global_6 + 135
7 libdispatch.dylib 0x987eff8f _dispatch_call_block_and_release + 15
8 libdispatch.dylib 0x987ebc82 _dispatch_client_callout + 46
9 libdispatch.dylib 0x987ecf02 _dispatch_worker_thread2 + 285
10 libsystem_c.dylib 0x90a6ce72 _pthread_wqthread + 441
11 libsystem_c.dylib 0x90a54daa start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9551e9ae kevent + 10
1 libdispatch.dylib 0x987eec71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x987ee7a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x9551d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x90a6f280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x90af5089 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99a08492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x99a0868e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99954acb MPWaitOnQueue + 261
6 com.adobe.ACE 0x0220a4dc 0x2208000 + 9436
7 com.adobe.ACE 0x0220a441 0x2208000 + 9281
8 com.apple.CoreServices.CarbonCore 0x999dba7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x90a6a5b7 _pthread_start + 344
10 libsystem_c.dylib 0x90a54dce thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9551d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x90a6f280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x90af5089 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x02371f67 0x2366000 + 48999
4 com.adobe.AGM 0x02371ea6 0x2366000 + 48806
5 com.adobe.AGM 0x02371e44 0x2366000 + 48708
6 com.adobe.AGM 0x02371ae4 0x2366000 + 47844
7 libsystem_c.dylib 0x90a6a5b7 _pthread_start + 344
8 libsystem_c.dylib 0x90a54dce thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9551e9ae kevent + 10
1 com.adobe.Acrobat.framework 0x014d9cd1 0xc5000 + 21056721
2 com.adobe.Acrobat.framework 0x01438d6f 0xc5000 + 20397423
3 com.adobe.Acrobat.framework 0x014357e5 0xc5000 + 20383717
4 libsystem_c.dylib 0x90a6a5b7 _pthread_start + 344
5 libsystem_c.dylib 0x90a54dce thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9551e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x90a6d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90a6ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90a54daa start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x9551e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x90a6d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90a6ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90a54daa start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x9551e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x90a6d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90a6ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90a54daa start_wqthread + 30
Thread 9:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9551dc72 __semwait_signal + 10
1 libsystem_c.dylib 0x90af4a49 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x90af4912 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x9125ec2d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation 0x96be5448 -[NSThread main] + 45
5 com.apple.Foundation 0x96be53cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x90a6a5b7 _pthread_start + 344
7 libsystem_c.dylib 0x90a54dce thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9551e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x90a6d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90a6ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90a54daa start_wqthread + 30
Thread 11:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x9551b7ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9551acac mach_msg + 68
2 com.apple.QuartzCore 0x96a4ec08 CA::Render::Server::server_thread(void*) + 441
3 com.apple.QuartzCore 0x96adf816 thread_fun + 29
4 libsystem_c.dylib 0x90a6a5b7 _pthread_start + 344
5 libsystem_c.dylib 0x90a54dce thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9551e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x90a6d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90a6ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90a54daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff3fd74 ecx: 0xbff3fcec edx: 0x9551da6a
edi: 0xac13ba28 esi: 0x00000006 ebp: 0xbff3fd08 esp: 0xbff3fcec
ss: 0x00000023 efl: 0x00000206 eip: 0x9551da6a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x01a9ed20
Logical CPU: 0
Binary Images:
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0x99803000 - 0x9985aff3 com.apple.Suggestions (2.0 - 102.1) <AA369EDE-913D-3C0D-8CE1-92C1C171CCA7> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x9985b000 - 0x99890ff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/InternetAccounts
0x99891000 - 0x99892fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x99893000 - 0x998f5fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x998f6000 - 0x99944ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x99945000 - 0x99c4aff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x99c4d000 - 0x99c71fff libJPEG.dylib (851) <2425AE18-C181-3371-922F-4A09C1AC71CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99c74000 - 0x99c86fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108This is happening to me, again with up-to-date CC 2014 Acrobat. It's driving me crazy! Any solutions? Thanks.
-
Adobe Acrobat Pro crashes on open since Mavericks update
since installing mavericks, i am unable to open adobe acrobat. to be really specific, the app itself starts, but crashes immediately when attempting to open a PDF file.
the text of the problem report is pasted below. any assistance would be appreciated. i read & create PDFs on a daily basis, so i very much need acrobat to work!
also, if i can just vent for a quick second... this OS doesn't seem to be fully baked. i'm surprised that apple would have released mavericks in such a state. i've had no issues (of the magnitude that i'm encountering with mavericks) with previous OSs, and would like to know if there's ANY way i can roll back to mountain lion until mavericks is more stable. seriously, i remember experiencing similar disappointments like this when upgrading a windows OS, but never osx.
here's what my system looks like:
Process:
AdobeAcrobat [7036]
Path:
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
10.1.8 (10.1.8)
Code Type:
X86 (Native)
Parent Process: launchd [202]
Responsible:
AdobeAcrobat [7036]
User ID:
501
Date/Time:
2013-10-29 17:58:34.078 -0700
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 85F257C5-FD71-DB23-6FA9-538272916D9A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x9960b1e2 CFDictionaryGetValue + 18
1 com.adobe.Acrobat.framework
0x003c27cf RunAcrobatInBrowser + 143880
2 com.adobe.Acrobat.framework
0x003c2906 RunAcrobatInBrowser + 144191
3 com.adobe.Acrobat.framework
0x0039ac14 RunAcrobat + 3718787
4 com.adobe.Acrobat.framework
0x005d0603 AcroSecurityBailOutImpl + 1997041
5 com.adobe.Acrobat.framework
0x00118ffc RunAcrobat + 1090155
6 com.adobe.Acrobat.framework
0x00118ef4 RunAcrobat + 1089891
7 com.adobe.Acrobat.framework
0x00114d7a RunAcrobat + 1073129
8 com.adobe.Acrobat.framework
0x0011403d RunAcrobat + 1069740
9 com.adobe.Acrobat.framework
0x00113407 RunAcrobat + 1066614
10 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
11 com.adobe.Acrobat.framework
0x00110201 RunAcrobat + 1053808
12 com.adobe.Acrobat.framework
0x0010f545 RunAcrobat + 1050548
13 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
14 com.adobe.Acrobat.framework
0x0010f29e RunAcrobat + 1049869
15 com.adobe.Acrobat.framework
0x0010f036 RunAcrobat + 1049253
16 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
17 com.adobe.Acrobat.framework
0x0010ed3e RunAcrobat + 1048493
18 com.adobe.Acrobat.framework
0x0010d142 RunAcrobat + 1041329
19 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
20 com.adobe.Acrobat.framework
0x0010c675 RunAcrobat + 1038564
21 com.adobe.Acrobat.framework
0x0010c4b8 RunAcrobat + 1038119
22 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
23 com.adobe.Acrobat.framework
0x001086ce RunAcrobat + 1022269
24 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
25 com.adobe.Acrobat.framework
0x0010b295 RunAcrobat + 1033476
26 com.adobe.Acrobat.framework
0x00106595 RunAcrobat + 1013764
27 com.adobe.Acrobat.framework
0x0010091d RunAcrobat + 990092
28 com.adobe.Acrobat.framework
0x000cff0c RunAcrobat + 790907
29 com.adobe.Acrobat.framework
0x000cf141 RunAcrobat + 787376
30 com.adobe.AcrobatPlugin.Comments
0x0cd7fccd 0xcc31000 + 1371341
31 com.adobe.AcrobatPlugin.Comments
0x0cd7fdeb 0xcc31000 + 1371627
32 com.adobe.Acrobat.framework
0x000ce431 RunAcrobat + 784032
33 com.adobe.Acrobat.framework
0x0063222c AcroSecurityBailOutImpl + 2397466
34 com.adobe.Acrobat.framework
0x006c6045 AcroSecurityBailOutImpl + 3003187
35 com.adobe.Acrobat.framework
0x00cc1a11 AcroSecurityBailOutImpl + 9276671
36 com.adobe.Acrobat.framework
0x006754bc AcroSecurityBailOutImpl + 2672554
37 com.adobe.Acrobat.framework
0x00675817 AcroSecurityBailOutImpl + 2673413
38 com.adobe.Acrobat.framework
0x00817023 AcroSecurityBailOutImpl + 4383505
39 com.adobe.Acrobat.framework
0x0081553b AcroSecurityBailOutImpl + 4376617
40 com.apple.AppKit
0x929bee4d -[NSWindow sendEvent:] + 11953
41 com.apple.AppKit
0x9295acad -[NSApplication sendEvent:] + 4034
42 com.apple.AppKit
0x9279f3bc -[NSApplication run] + 823
43 com.adobe.Acrobat.framework
0x00010873 RunAcrobat + 6882
44 com.adobe.Acrobat.framework
0x0000eecd RunAcrobat + 316
45 com.adobe.Acrobat.Pro
0x00001e92 main + 94
46 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x97060992 kevent64 + 10
1 libdispatch.dylib
0x9b1888bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9b188556 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: NSOperationQueue 0xc25a750
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 com.apple.Foundation
0x90e90641 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework
0x00d13a45 AcroSecurityBailOutImpl + 9612595
4 com.apple.Foundation
0x90dfe01f -[__NSOperationInternal _start:] + 753
5 com.apple.Foundation
0x90dfdd21 -[NSOperation start] + 71
6 com.apple.Foundation
0x90dfdc48 __NSOQSchedule_f + 50
7 libdispatch.dylib
0x9b18ae21 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib
0x9b1863a6 _dispatch_client_callout + 50
9 libdispatch.dylib
0x9b188467 _dispatch_root_queue_drain + 257
10 libdispatch.dylib
0x9b189732 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib
0x91559dab _pthread_wqthread + 336
12 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit
0x92956f18 _NSEventThread + 283
7 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
8 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib
0x97060976 kevent + 10
1 com.adobe.Acrobat.framework
0x01356436 AcroSecurityBailOutImpl + 16176932
2 com.adobe.Acrobat.framework
0x012aab3f AcroSecurityBailOutImpl + 15474221
3 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
4 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
5 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9155cfa3 pthread_cond_wait + 48
3 com.adobe.amt.services
0x0d5b3f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services
0x0d5ace78 C_EULA_SetState + 2166
5 com.adobe.amt.services
0x0d5b3f92 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 23:: CVDisplayLink
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo
0x9a70e540 CVDisplayLink::runIOThread() + 936
4 com.apple.CoreVideo
0x9a70e180 startIOThread(void*) + 159
5 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
6 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 25:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib
0x936a4f06 usleep$UNIX2003 + 60
3 com.apple.AppKit
0x92a21ddc -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
5 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 26:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.QuartzCore
0x9495ea7d CA::Render::Server::server_thread(void*) + 232
3 com.apple.QuartzCore
0x9495e98c thread_fun + 29
4 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
5 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS
0x1301998f AcroPluginMain + 22458
7 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
8 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 28:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9960b1de ecx: 0x02b05500 edx: 0x00000000
edi: 0x00000154 esi: 0x00000000 ebp: 0xbfffe568 esp: 0xbfffe530
ss: 0x00000023 efl: 0x00010286 eip: 0x9960b1e2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1d1aff7 +com.adobe.Acrobat.framework (10.1.8 - 10.1.8) <B478D28D-E617-5A40-998F-2933D2AA17EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1faa000 - 0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2766000 - 0x2783ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2be2000 - 0x2bedffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7eb6000 - 0x7edbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0xb502000 - 0xb6faff7 +com.adobe.Acrobat.adm (10.1.8 - 10.1.8) <D85824B4-1025-5974-87DC-425E93B71FB1> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0xc0b4000 - 0xc0b5fff +cl_kernels (???) <BEF54366-E843-438F-BFC2-1D25EBAF015E> cl_kernels
0xc0e6000 - 0xc0e7ff1 +cl_kernels (???) <AA951449-5309-43FE-BE79-D49B762B1284> cl_kernels
0xc391000 - 0xc406ff7 +AcroSQLite (1) <F81C2344-7FFB-4D76-F332-31D1E72E74CC> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0xc46f000 - 0xc67afeb +com.adobe.AcrobatPlugin.EScript (10.1.8 - 10.1.8) <67EA11C4-F4E7-2427-2F99-968D87BA87AD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0xcc31000 - 0xd392fe7 +com.adobe.AcrobatPlugin.Comments (10.1.8 - 10.1.8) <DFF17291-33D1-E559-C6A2-4BDB64654343> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0xd50b000 - 0xd578ffb +com.adobe.amtlib (amtlib 3.5.0.34 - 3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0xd58f000 - 0xd5f6fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x1284c000 - 0x12937ff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0E-3CBB-9265-664D95EC791F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x12aea000 - 0x12af2fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x12b18000 - 0x12b88feb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x12b9c000 - 0x12bb7ff5 com.apple.security.csparser (3.0 - 55471) <163EF76C-D82D-3CB6-9EF1-4F579644B893> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x12d00000 - 0x12d28fff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x13000000 - 0x1302bfe3 +com.adobe.AcrobatPlugin.EFS (10.1.8 - 10.1.8) <DEA989C6-5B0F-57C7-7071-FC8858210760> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EFS.acroplugin/Contents/MacOS/EFS
0x50000000 - 0x502b7ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <C2A4FAFD-AFB3-342D-81A0-7388055CDD5C> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x8fea3000 - 0x8fed5417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9038cff7 com.apple.FinderKit (1.2 - 1.2) <97A5857E-B4D8-3473-8A54-147F36E63EFA> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x9038d000 - 0x9039bff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9039c000 - 0x903a8ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x903a9000 - 0x903e6ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x903ea000 - 0x903f3ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x903f4000 - 0x903f5fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x903f6000 - 0x903fdfff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x903fe000 - 0x90428fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x90429000 - 0x90443ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x90444000 - 0x90809ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9080a000 - 0x9080afff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9080b000 - 0x9080fffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x90810000 - 0x9084eff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90857000 - 0x90881ff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib
0x90882000 - 0x908c1ff5 com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x908c2000 - 0x90908fff libcurl.4.dylib (78) <EC84399F-5EA8-321B-B122-99730CC557C8> /usr/lib/libcurl.4.dylib
0x90909000 - 0x9090cffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x9090d000 - 0x90916fff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x90917000 - 0x9091affa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9091b000 - 0x9096cffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90a0e000 - 0x90a6cfff com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x90a6d000 - 0x90ab3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90ab4000 - 0x90ad1ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90ad2000 - 0x90b7dfff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x90b7e000 - 0x90b86fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x90b87000 - 0x90b9aff7 com.apple.idsfoundation (10.0 - 1000) <1C0CCF49-109E-3C34-96ED-466B7BEB8551> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x90b9b000 - 0x90b9eff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90b9f000 - 0x90ba3ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x90ba4000 - 0x90c2dfff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x90c2e000 - 0x90d3afff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x90d3b000 - 0x90d4bff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90d4c000 - 0x90d5aff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x90df6000 - 0x91121ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x911de000 - 0x911f7fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x911f8000 - 0x914e2fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x914e4000 - 0x91539ff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9153a000 - 0x9153dff3 com.apple.AppleSystemInfo (3.0 - 3.0) <99A923AE-121B-307D-AC1C-968976FBA225> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x9153e000 - 0x91548ff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x91549000 - 0x9154affd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9154e000 - 0x91556fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x91557000 - 0x9155effb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9155f000 - 0x9155ffff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91560000 - 0x9158cff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9158d000 - 0x9158dffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9158e000 - 0x915a0fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x915a1000 - 0x915aafff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x915ab000 - 0x91827ff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x91828000 - 0x9183eff9 com.apple.aps.framework (4.0 - 4.0) <B3D5B83C-4DDF-3E8E-A701-7931AE6FAF65> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
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0x91b41000 - 0x91b42ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x91b43000 - 0x91bd4fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91cec000 - 0x91d1aff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x91d1b000 - 0x91d24fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x91d25000 - 0x91d2cff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x91d2d000 - 0x91d82ff2 com.apple.Suggestions (3.0 - 137.1) <3914C088-5905-30B1-BA4A-3C778D3C3869> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x91d83000 - 0x91d8dff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x91d8e000 - 0x91db2fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x91db3000 - 0x91dbefff libcsfde.dylib (380) <C9E61AFB-1A9D-324B-9827-06B182CDD7B0> /usr/lib/libcsfde.dylib
0x91dbf000 - 0x91dc5ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x91dc8000 - 0x920c9ff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x920ca000 - 0x920e6fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x920e7000 - 0x9213bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9213c000 - 0x92167ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x92168000 - 0x9217cff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9217d000 - 0x921f2ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x921f3000 - 0x921f7ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x921f8000 - 0x921f9ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <B2525E0D-2BB1-3AF6-BDCA-56DCDC1F7DBF> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x921fa000 - 0x921fafff com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x921fb000 - 0x9221bfff com.apple.facetimeservices (10.0 - 1000) <BD92DB29-AD36-3B60-A5EF-F4A68F1394A1> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x9221c000 - 0x92562ffb com.apple.MediaToolbox (1.0 - 1273.29) <60F62850-70EC-38E8-9C7F-81204CF9C382> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x92563000 - 0x92593ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x92594000 - 0x926c1ff9 com.apple.avfoundation (2.0 - 651.12) <1AB88210-F2E6-3318-ACB2-41ED5AE6A0EF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x926c2000 - 0x92785ff1 com.apple.CoreText (352.0 - 367.15) <746AD442-F7B4-3273-A36D-C7103D26F727> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x92786000 - 0x933a1ff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x933a2000 - 0x933dafff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x933db000 - 0x933e5ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x933e6000 - 0x93556fff com.apple.QTKit (7.7.3 - 2826) <C6C84EA7-E9C6-3891-B76F-C497C4A2ED65> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x93557000 - 0x93570fff libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x93571000 - 0x93578ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/LibHi kingq803,
This seems to be a licensing failure to me.
Please try the following steps and let me if that worked or not.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave -
Acrobat Pro crashes after SS drive upgrade
I upgraded to a 500G SSD today on my 13" MacBook Pro
Model Identifier: MacBookPro5,5
Processor Name: Intel Core 2 Duo
Processor Speed: 2.26 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP55.00AC.B03
SMC Version (system): 1.47f2
Serial Number (system): 7301603E66D
Hardware UUID: D3144DEE-4118-5893-B01D-D56DA7934D74
All my apps so far are running except Acrobat Pro. Here's the top of the crash report:
Process: Acrobat [1069]
Path: /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier: com.adobe.Acrobat.Pro
Version: 8.1.3 (8.1.3)
Code Type: X86 (Native)
Parent Process: launchd [84]
Date/Time: 2014-03-16 17:27:30.252 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 816217 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 9712334 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 2B7B2865-54B9-4E65-B92D-C3B145482626
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Any help would be great.
thanks![Moved the discussion to Acrobat Forum]
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Problem with Adobe Acrobat Pro XI after installation on Mac
I just installed Adobe Acrobat Pro XI on my Mac. My Mac has the correct version of OS and Safari yet I can not launch Adobe. When I launch it, an error box comes up and says a problem has been reported to Adobe. That's as far as it gets. Has anyone had this problem before?
Hi lsgahan,
Please try the following steps and let me know.
Delete all the files from following folders:
Library/Application Support/Adobe/SLStore
Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
Library/Application Support/Adobe/Adobe PCD
Launch Acrobat and enter the serial number when prompted and check.
Regards,
Rave -
Reinstalling Adobe Acrobat Pro XI after computer recovery
I recently had to re format my computer. I need to re install Adobe Acrobat Pro XI but don't know how to find the download from the website without purchasing again.
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
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Acrobat pro crashes after opening a document on Mac 10.6.8
I have CS 5.5 I had to reinstall after a system crash. Acrobat pro opens a document and then crashes in a few seconds. It does the same thing when opening a new document. I have reinstalled acrobat pro 3 times after the initial install.
Hi apolloart,
After installing Acrobat did you get a chance to accept the license agreement.
If not then it seems to me a licensing issue.
Please try the following steps:
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and check.
Regards,
Rave -
Acrobat Pro crashes after installing Reader XI - Fix?
I cannot run my Acrobat Pro 7.0 after installing a Reader update to XI. It crashes every time I open a pdf document. Uninstalled everything and reinstalled Acrobat Pro, still crashes even with Reader XI removed. What gives?
[Moved the discussion to Acrobat Forum]
-
Acrobat Pro crashing after Yosemite upgrade
Since upgrading to Yosemite, every time I read PDF documents with Acrobat Pro (11.0.09) it crashes. This is usually when scrolling. I am using a MacBook Pro 15in retina (2013). I would be grateful for any help?
Hi ..
Since boot time is slow open System Preferences > Users & Groups > Login Items
Remove all items listed there. Same for HD > Library > StartupItems
Restart your Mac to monitor boot time.
And make sure there's enough avaiable disk space. Click the Apple top left in your screen. From the drop down menu click About This Mac > More Info > Storage. Make sure there's at least 15% free disk space.
Check the hard drive.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If Disk Utility reports errors, restart your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities in OS X Recovery to repair the startup disk and restore OS X.
As far as the internet is concerned, if you are using Safari, try the following:
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that doesn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. -
InDesign 5.5 & 6 AND Acrobat Pro crashing after Yosemite Upgrade
I've tried several of the fixes suggested however my InDesign is still crashing when I try to SAVE or EXPORT. I copied the files I need right away to work on into Illustrator. Converted the files to PDF's. Went to create a PDF file and I'm getting the same crash report that I get from InDesign. I'm getting desperate. Can someone please help?
I do not have any 3rd party FONT programs, everything has come from APPLE or ADOBE. I've done the CMD+CTRL+OPT+SHIFT command AND we've deleted the Recovery Files. Short of taking my computer to APPLE and have Mavericks reinstalled, I'm pretty lost here. Thanks for your help!!You didn't actually re-flash your BIOS, did you? Yes
If it was fast before the infection, and slow after the reformat, then this is pretty much the only place that anything could be different. I'd be more inclined to test hardware than continue chasing software, in your shoes.
Ran various RAM tests, and the BIOS shows nothing out of the ordinary.
But it's certainly nothing to do with the software, unless the new install was botched for reasons having nothing to do with the virus, or that the virus is actually hiding in one of the spots on the motherboard that can be written to, like the BIOS.
Clear one thing up for us - you say
Adobe Software: Originally CS3 Suite, now CS5 Suite
Does that mean "it ran like a dream with CS3, but now that I have CS5 it's running slow?" Because, if so, you're chasing a red herring - CS5 consumes a lot more in terms of computing resources than does CS3. You should be looking at how to tame CS5's resource consumption, and there are plenty of threads about that.
After the reformat, CS3 Indesign was a dog as well as Acrobat 9 Pro. Upgraded to new CS5 Suite (all but Acrobat 9 Pro). CS3 & 5 Indesign still a dog as well as Acrobat 9 Pro
Lastly, I haven't seen malware hiding in flash ROM on the motherboard more than once in the last decade. It wouldn't generate any error messages or beep codes, either.
Same here, have not witnessed malware/viri infultrating the BIOS since back in 99'. Never the less, it's the only idea I can come up with. I have yet to locate any software for testing the NVIDIA NVS 290 video card. This is the strangest issue I have seen ever. -
Duplex by default - Adobe Acrobat Pro XI
Hi,
I am using Adobe Acrobat Pro version 11.0.10 on a Mac running OS X 10.10.1 with a latest updates installed. I would like to make Adobe Acrobat Pro to print double sided (Duplex) by default. In a printing dialog there is a checkmark called "Print on both sides of paper" which does the trick, but only temporary. I have to check this option each and every time I want to print duplex.
What I tried is to edit preferences file located in /user/Library/Preferences/com.adobe.Acrobat.Pro.plist and added key "DuplexMode" under "AVGeneral" and I didn't worked. I did some research online and I found out that previous versions of Adobe Acrobat Pro and Adobe Reader had no problems with defaulting Duplex option, I even installed Adobe Reader 10.1.2 myself to try and it worked like a charm. Please let me know how can I default Duplex printing on a newest version of Adobe Acrobat? It seem like a bug to me, if it is, let me know when can I expect a software update to fix this? Thank youI got the precise same problem. I have wasted so much paper by forgetting to click the double-sided, and I just want it to be default.
I have a brand new computer using Adobe Acrobat Pro version 11.0.10 on a Mac running OS X 10.10.2 with a latest updates installed. -
Trying to reinstall Adobe Acrobat Pro after a crash
My laptop crashed last week and I lost everything on it. Every. Thing. I’m dying over here and desperately need a break…
Anyway, I’m rebuilding, much like New Orleans after Katrina. One program at a time. I want to reinstall Adobe Acrobat Pro, but my original key is invalid (I assume expired?) What do I need to do to get a new key to reinstall it? I appreciate any assistance or kind words anyone can offer.If you have a key or S/N, they are indefinite and do not expire. It may be an issue of the version you are trying to use it with. The key is tied to a specific version (9, X, XI as well as Pro and Std and Upgrade). There may also be an OS issue if it is a new machine. So information on the version, upgrade (or not), and OS would help us give you some idea of the problems.
-
Why is Adobe Acrobat Pro 9 crashing after my upgrade to Mountain Lion?
OK. The day I upgraded to Mountain Lion was the day that Adobe Acrobat Pro 9 stopped working for me. I have tried re-installing Pro and now I'm getting the error message that "Licensing for this product has stopped working." I have been all over the Adobe boards and everything is written towards fixing problems pre-Mountain Lion.
I tried a License Recovery Launcher and the problem there is that Power PC are no longer supported. Does the fact that Power PC apps are no longer supported have anything to do with this or are their other issues? Does anyone have any constructive solutions?
I can't believe that there is not more discussions about this so any thoughts would be appreciated. Thanks!Mine is crashing, too, and I must assume that the 9.5.2 update is the cause. Version 9.5.1 of Acrobat Pro worked perfectly well on 10.8.2 in every aspect. My crashes occur on trying to save as "Adobe PDF Files, Optimized".
I think, it is not OSX at fault here but the Adobe update; I found a (PC related) post on the adobe forums. Hopefully a fix will be issued by Adobe. I wonder if it could be a font issue? -
Adobe Acrobat Pro 9 crashing in Windows Vista - Need help
Hi,
I have installed Adobe Acrobat Pro 9 in my system which has OS Windows Vista with SP1 and everytime I open a pdf using my newly installed adobe acrobat it crashes.
The general trend it after 10 seconds from opening that pdf file, it just automatically closes itself. I checked the system process and didn't see the adobe process running after it closed itself. So I feel it just crashes for some unknown reason.
I have 1440 X 900 resolution. Don't know if that can be a problem, but I have tried reducing the resolution too but with no help.
Can anyone help me solve this problem.Since this is a USER TO USER forum, not Adobe support, and as the
only way another user could reply is if they had that exact problem
and also had a solution, you may need to contact Adobe for help
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623
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