Adobe Acrobat Pro (CS3) Slow Scrolling

Scrolling in any .pdf document opened in Adobe Acrobat Professional 8.1.7 is very sluggish. All other applications are fine including Acrobat Reader 8 or 9. Any suggestions?

You should post in the Adobe forums as this is the Apple forum and Acrobat Pro is Adobe software.
http://forums.adobe.com/community/acrobat

Similar Messages

  • Need Help: Adobe Acrobat Pro 9 Slow Performance on MacPro

    We installed Adobe Acrobat pro as part of Design premium on MACPRO twelve Core 2.93 with 10GB Memory and 27inch Display running OS 10.8.4
    We opened high resolution pdf file 170MB with 330pages with 300% Zoom, when we scrolled trough the pages, the respond is very slow and sluggish. We Zoom in to 100%, scrolling still sluggish.
    We try to reseat the memory, repair permission,  reset PRAM and the problem still the same.
    Can you help me?

    In all truth 170mb is pretty big for a PDF. Even with a rockin' setup like that, it's about the equivalent of 30 copies of Atlas Shrugged (891 pages). Being high res, and that size, it's not a "quick" file. My mini has 4Gb and a Core i5, I'm pretty sure it would drag on it.

  • Acrobat Pro 8 slow scrolling and high CPU usage

    Hi Folks,
    Occassionally, when I scroll a document in Acrobat 8.1.2 Pro, the scrolling will happen very slowly, and Acrobat.exe will chew up 100% of my cpu, until the scrolling has completed. I'm not up to my limit of memory (1.18 GB used, 1.5 GB available). I'm on XP Pro SP2 on a thinkpad t43 with a 2GHz CPU. Any ideas?
    thanks,
    allie

    thanks john - good idea, but doesn't turn up much of value. I think the document with which I most recently noticed this issue was an academic paper, with not many graphics, except that I think it was scanned. Thus, it was alot of image data. Dunno - perhaps I'm hitting a limit in my video card or something. (ATI Mobile X300 with 128 MB).
    allie

  • I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

    I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

    Have you opened Acrobat and gone to Help>Updates to get an updated install?

  • Too slow to bring printer window after click File...Printer. Adobe Acrobat Pro 8

    I have Adobe Acrobat Pro 8 in my computer. After opened my PDF file, I went to file and click on printer. It took too long to bring this printer window up to screen even I have small file 700KB (~ 10min.). Is someone have a same problem as I was. Please help.
    Thank you

    Thank you for reply back my problem. I opened my pdf file with 700kb size and after I clicked file--printer (or page setup), it took 10 to 15 min (sometime it takes 30 min) to load printer setup window or printer window where I chose my printers. Even the small size of my pdf files (less than 700kb), I have to wait 10 min. to 20 min.for the printer windows screen to be showed.

  • CS4 suite serial number does not work for Adobe Acrobat Pro

    Hello,
    I am looking for a solution for the serial number issue I am having with Adobe Acrobat Pro. All of other programs within the suite open fine, but when I open Adobe Acrobat Pro it asks for a serial number. When I type in the serial number, I am given a red "X".
    I have called customer support, but they haven't been able to give me any information that will resolve my issue (uninstalled 4 times now). I have Vista and have looked online and on the Adobe website to find a solution. It looks like others are having the same issue from what I can tell while searching. I have run the script too and then reinstalled, but still nothing.

    After some stupid upgrade in my computer (who knows as Microsoft is always doing something), my Acrobat 9 in CS4 stopped working. The error message said to uninstall and reinstall Acrobat. So I went through the control panel and uninstalled it. I then loaded the CD and reinstalled. However the reinstall would NOT accept the orginal serial number. I called Adobe and they gave me a different serial number. Before I let the guy nof the line I tried the  number and it did NOT work! So then he gave me another number which  asked for the previous verison- apparently it was an upgrade number. Luckily I had my old CS3 software and I gave it that number and then it accepted the install. The program now works BUT there is no longer any ADD/REMOVE choice in the CS4 suite in the control panel. There is no way to automatically remove this program anymore! What a mess.
    After reading some of the installation problems others have had and no solutions, I count myself lucky! At least I was able to get the program running.
    Therefore my advise on the serial number problem is to get Adobe on the phonen and get them to give you a number that will work, and don't hang up until you know the program is working!
    If anyone knows how to add the Acrobat to the the add/remove functions in the control panel, please let me know!

  • Adobe Acrobat Pro 9.2 blurry shadow problem

    Hi all,
    This problem is very strange and just happened to me last week.
    When I opened 1 PDF file, the problem didn't occured, but when I opened 2 or more PDF, this problem occured.
    This is the normal file
    Open this image to have visual picture : http://140.116.5.200/~tisa/adobe_error/test.jpg
    But after I scroll the PDF file (using the scroll in the right side) and then stop, slowly but sure, the PDF screen and font start to get blurry and blurry (you can see there is a diagonal line from upper left to the bottom right screen, the left screen is blurrer than the right screen)
    Open this image2 to have visual picture : http://140.116.5.200/~tisa/adobe_error/test2.jpg
    And if I highlight some of the text and scroll the mouse down, the screen will become unbelieable blurry, just like this.
    Open this image3 to have visual picture : http://140.116.5.200/~tisa/adobe_error/test3.jpg
    Thank you so much in advanced for helping... Already looking the answer for several days without any solution.
    What should I do ?
    NB : I have try to uninstall and install this software but it still happened.
    NB2 : I tried to install Acrobat Reader (free) and I got the same problem
    NB3 : I changed my Adobe CS4 to CS5 several weeks agao. I don't know if this is the problem.

    So.. If we want to control the "hardware graphics acceleration", should it be done inside the Adobe Acrobat Pro ?
    If yes, which part of option should we changed ?
    If not, can someone tell me which way to setting this one ?
    Do anybody have other input ? This problem makes me crazy
    Thank you so much in advanced.

  • Adobe Acrobat Pro 9 problem

    Software:Adobe Acrobat Pro 9 problem
    Issue: Whenever the end-user runs the PDF maker in Word 2003, it converts the file fine but when you close the PDF and return to the Word document, it shows the progress bar is still working to create the PDF.
    Related? In the Event System log, an error for SidebySide with the Event IDs of 32 and 59. I couldn't determine if these errors relate to each other.
    System: Windows XP Professional, sp3

    use the below link:
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  6| 5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I purchased CS6 and had problems with the Adobe Acrobat Pro so i uninstalled and now need to reinstall but serial number wont work. How can i reinstall ONLY Adobe Acrobat Pro since its included in CS6?

    I purchased Design Standard CS6 the entire package. I downloaded and installed but I was continually having problems with Adobe Acrobat Pro. I tried updating to the newest version but it only made the problems worse (acrobat was super slow and constantly not responding). So i decided to try to uninstall and then reinstall the program. Well I uninstalled, and then attempted to reinstall ONLY the adobe acrobat pro but it says my serial number (which is for design standard) will not work. Since Acrobat Pro is included in the suite, i thought this wouldnt be a problem. Is there anyway to get around this without uninstalling the entire design standard and reinstalling everything? I only need to reinstall acrobat pro.

    You need to reinstall Acrobat the the Creative Suite, you cannot download it is a separate application and install it that way because it will be looking for a serial number relative to being a singly purchased application.

  • I have downloaded Adobe Acrobat Pro XI for Mac. The icon shows up in my dock but the program will not open.

    Can someone help me with this question?

    check your applications directory for an adobe>adobe acrobat pro XI directory.
    if it exists, double click the acrobat executable in it.  any problem?
    if it doesn't exist, acrobat pro xi is not installed.  install it.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Problem installing Adobe Acrobat Pro 9

    I have an HP Pavilion dvd6-3033 with Windows 7 Home Premium operating system. Some time ago I purchased and installed the Adobe Creative Suite 5 Web Premium system which included a disc with Adobe Acrobate Pro 9. Everything installed just fine. Recently my hard drive went bad and I had to install a new one. After reinstalling Windows 7 Home Premium I reinstalled the Creative Suite 5 just fine, but the Acrobat Pro 9 installation, after running for a while, produces Error 1311 (Source file not found: F:\Acrobat 9\Data1.cab  Verify the file exists and that you can access it.) I checked the Acrobat9 folder on the installation disc and Data1.cab is there, but apparently the installer for some reason doesn't recognize it. Any suggestions on what to do?

    use the below link:
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  6| 5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Problems with reading a pdf-file using Safari/Adobe Acrobat Pro

    Using Adobe Acrobat Pro 9.5.5. and Safari in Snow Leopard I open the pdf-file of  http://dare.uva.nl/document/505726 and small boxes appear in the text f.i. on page 70, 74, on the last page etc.
    I don't know why those small boxes appear only on my MacBook Pro with the installed software and others don't read a corrupt text. If I click in den pdf-file on the right side of the mouse and choose "open with Adobe Acrobat Pro" the pdf-file opens correctly (without small boxes)!

    As you discovered, Adobe Acrobat/Pro/Reader v.9 will crash for all managed user accounts that store their home folders on the server because it has "difficulty" reading and writing to a folder across a network, which is why it crashes shortly after it launches.
    HOWEVER, there is hope. All you need to do is tell Adobe to write all of its files to the local drive rather than the home folder on the sharepoint, as follows:
    While logged into your network-user account:
    1. Go to the "Shared" folder on the local drive. (Local HD > Users > Shared)
    2. Create a new folder named "9.0_x86" if you have an Intel or "9.0_ppc" if you have a PPC (without the quotes for either case). You will have to authenticate as an Administrator.
    3. Go to the Acrobat folder within the user's Application Support and delete the folder in it.
    (Home > Library > Application Support > Adobe > Acrobat > 9.0_x86 or 9.0_ppc)
    4. Open/launch the Terminal application found within the Utilities folder on you Mac.
    (Applications > Utilities > Terminal.app)
    5. In Terminal, enter the 1st command for Intel or the 2nd for PPC:
    ln -s /Users/Shared/9.0_x86 ~/Library/Application \Support/Adobe/Acrobat/9.0_x86
    OR
    ln -s /Users/Shared/9.0_ppc ~/Library/Application \Support/Adobe/Acrobat/9.0_ppc
    Adobe Acrobat 9 should now work properly. You may get the "quit unexpectedly" error message the first time you quit the application, but should only happen the one time.
    On a side note, the print spool is slow when printing very large multi-paged PDFs.
    This is a fix I found in 2009 by Dennis, can't remember where though.
    Message was edited by: Gabriel Prime

  • Need to download adobe acrobat pro 9 again

    Where do I go to download Adobe Acrobat pro 9?  I need to install on a new computer and have product key #. 

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have just updated my computer to windows 8.1 pro and i dont see adobe acrobat pro x1

    i have just updated my computer to windows 8.1 pro and i dont see adobe acrobat pro x1

    Download CS3 products
    Mylenium

  • Adobe Acrobat Pro subscription

    I am currently considering buying the Adobe Acrobat Pro subscription service.
    I am quite new to cloud computing and I do not have a fast internet connection. Also at times I need to work offline such as when travelling in trains and aircraft.
    Does this mean that all work I will be doing with PDFs will now be in a browser?
    Am I able to store my documents locally?
    Is there a local installation that comes with the online subscription that allows me to work offline also?
    How well does Adobe Acrobat Pro work if the user's internet connection is slow?
    It would be great if Adobe could address these sorts of basic questions in an FAQ page - or if there is one make it easier to find because I didn't see one!
    I would appreciate any advice or feedback from users who have already subscribed.
    Thanks

    Does this mean that all work I will be doing with PDFs will now be in a browser?
    No, you will be in Adobe Acrobat as you are familiar with now and it will be installed on your drive just like it always has been installed.
    Am I able to store my documents locally?
    Yes of course you are.  You don't have to save anything in the cloud that you don't want to save in the cloud.  The cloud storage is a convenience.
    Is there a local installation that comes with the online subscription that allows me to work offline also?
    Yes, the installation is local.  Only the licensing is in the "cloud".  You DO need to be signed into the Creative Cloud but that's about it.  If you are disconnected it doesn't matter unless it is for extended periods.  Think weeks.
    How well does Adobe Acrobat Pro work if the user's internet connection is slow?
    Again the only thing that gets checked in the cloud is the licensing and that is on a timeframe setup by Adobe

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