Adobe Acrobat Pro Extended Will Not Install

I have the Adobe Master Collection CS5 installed, but needed to use some Acrobat features which I understood were only available in the Pro Extended version, so am trying now to install Extended onto the PC.
The installation however keeps stopping saying I "already have a more functional product installed" ... Acrobat on this PC is the Pro version, but is not Extended ... is there a way to get it to install without removing the current version and all its settings?

Since you have CS5 master collection installed- it comes with Acrobat 9.3 and Acrobat Pro Extended,
that you are trying to install is version no. 9.0. So when you launch the installer, you get the message that you have
more recent product already installed.
For installing Acrobat Pro Extended 9.0, you'll have to deactivate and uninstall Acrobat 9.3 and then install Acrobat Pro Extended.

Similar Messages

  • Adobe Acrobat Pro X will not install

    I downloaded Adobe Acrobat but could not install as a trial.  Can't get past the setup screen.  What can I do ?

    hi vectaire,
    Please let me know what OS are you using and if any error messgae comes up during installation.

  • Adobe Acrobat Pro XI will not install.

    I bought and paid for it. I was taken to the page with a download now button. It downloaded the installed. I opened it and hit all the OK and Yes buttons. It loads very slowly to about 70% and then stops and gives an Error code# of 1321 which says the installer has insufficient privileges for files that, when I check, don't even exist.

    Hi there xylem,
    I'm sorry that you haven't been able to run your new copy of Acrobat. It sounds like you're running into a permissions issue. Please see this document: Error 1321 or 1309 | Install | CS4, CS5, CS5.5 | Windows
    Please let us know how it goes.
    Best,
    Sara

  • Adobe Acrobat Pro X will not open PDFs

    Hello,
    My Adobe Acrobat Pro X will not open PDFs.  This happens twice a month and is becoming extremely irritating.  I have tried uninstalling, reinstalling, repairing and a system restore.  What can I do to make this problem go away?
    Thank you.

    To check that it is an Acrobat problem, open Acrobat from the programs list and try to open a PDF from the file menu. I suspect this will work fine from what I read into your post. I suspect that somehow your OS is changing file associations. In that case, right click on a PDF and select Open With>Select Default Program and then select Acrobat. Be sure the check box for default program has been checked.

  • I have paid my subscription for Adobe Acrobat Pro but can not install it- I always get an error message -also I did not receive any instalation code...

    I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...

    With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.

  • Acrobat Pro 10 will not install keeps rolling back

    I am attempting to install Adobe Acrobat X on a Windows 7 64 Bit machine, it will not install, gets all the way to the end and then just starts rolling back says the installation was interrupted and that no changes were made to the system.
    I ran the msi from the command line with verbose logging on to see if I could figure out where it fails but couldn't find the error (towards the end it lists many errors but it seems to just be a list of possible errors, not sure but I definately have admin right and ran the msi as an admin so at least those two don't make sense).
    I don't understand why its not installing but I'm really ticked its not at least telling me why its not installing. I had adobe reader and flash on the computer and I was afraid they might be newer versions than just straight Pro X so I uninstalled everything adobe on the computer and it still won't install the Pro X.
    Can someone take a look at my log file and see if they can tell what I'm doing wrong? It would be very appreciated.
    Thanks, SW.
    Log file link
    https://docs.google.com/open?id=0BwFRNdTQrK4sc3Q1aV9uMl9uZXc

    One thought. Have you tried downloading the updates (http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows) and installing directly, rather than doing updates through the help menu?

  • My adobe premier pro CS6 will not install

    Hi there
    I am trying to install the adobe premier pro cs6 trial version, when I go through the set up, it say's that Adobe Encore CS6 and Adobe Premier pro CS6 do not meet os requirments, 64 bit os recommended.
    I really don't have much idea what that means or if there is a way around it etc. is there another version of the trial that doesn't require 64 bit? My computer is operating a 32 bit system.
    thanks
    Bex

    Unfortunately not.
    Premiere Pro CS6 and Encore CS6 are 64 bit only. They will not run on your machine.
    http://www.adobe.com/au/products/premiere/faq.html#64bit-support
    You could have a look at Premiere Elements which runs on 32 bit and 64 bit.
    http://www.adobe.com/au/products/premiere-elements/tech-specs.html

  • Acrobat Pro XI will not install.  Error says: Setup has determined you have a more functional product.

    I have Standard XI installed and Pro will not install.  Says Setup has determined you have more functional product.  Setup will now terminate.

    It may be that it is seeing the version number and not the product itself. All I can suggest is for you to deactivate and uninstall Std, then install Pro.

  • Adobe acrobat pro 9 will not launch-

    Gives error message"adobe acrobat was installed as part of a suite-to enable adobe acrobat,please start another component of this suite" I have deleted the photoshop from the suite as I have done to the cloud version of photoshop..I have the serial number of the initial suite…do I delete this version of acrobat pro and reinstall?? if so where do I get the download??Any help is appreciated..

    if you have a suite license, you must use the suite installation files (even if you only want one program from the suite).
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Acrobat pro trial will not install in my vista, why? help!

    hi. i'm a vista user and downloaded acrobat trial pro 8.0 today to see if my company needs it, we already have another version in xp. trouble is the installation will not even start. i click the start icon, vista asks me to confirm adminstrator rights, i agree, and then: nothing! in task manager i see that acroPro80_efg.exe freezes at 1520 kt. will not budge. ever. i have a new laptop, 2x512 ram, 2ghz.
    tried turning off firewall, tried right clicking (...as adminstrator...): no success. i'm using wacom pen tablet. tried turning that off also, just a random thought. i've not had any problems installing any other programs. my system is clean from viruses and running otherwise perfectly.
    please help! i need this trial version to function asap: agreed on a dead line next week... i'm panicking!
    anyone smart there awake?
    -mar

    Unable to Change Windows Vista Read-Only Folder Attribute - Super User

  • Adobe Acrobat Pro 7 will not uninstall

    I am helping a customer who had a hard drive problem. Using WinXP recover I was able to get him back and then we used a cloning program to move everthing to a new drive. It all came up and mostly is running fine, except for a strange Acrobat problem.
    He has a fully licenensed version of Acrobat Pro 7. When we tried to install it, we got errors. So next I went to programs remove and removed the Acrobat 7 pro and even went so far as to remove most all registry entrees.
    He went to open a pdf file and the 7 popped up and opened the file! So where is this thing? If I uninstalled it why is it coming up? We rebooted the computer after the uninstall and still this crazy program is opening. I checked the help file and sure enough it says Pro 7. The desktop icon is gone and the one in the start programs shows blank.
    So then he also has a licensed ver of 9 pro. So we tried to install that and it said there is an older version - 7- on the computer do you wan to remove it? We said yes! Then it tried to install itself and the next message we go was that there was an older version of 9 on the computer and so it could not finish the install.
    I searched everywhere including the registry and could not find anything that said ver 9!! Nothing! Nada!
    So we tried installing ver 7 again but it said it was already on there and yet I cannot find it in add remove programs or anywhere else.
    Can someone tell me what is going on here?
    Thanks for you help

    4 words:  Windows Installer Cleanup Utility.

  • Adobe acrobat pro app will not start when I click

    Just used installer to download Acrobat Pro.  When I click on icon or click in applications file nothing happens

    did you install acrobat pro?
    if yes, check your install logs to see if there was a problem with your installation, Troubleshoot with install logs | CS5, CS5.5, CS6, CC
    if no, install it.

  • Acrobat Pro XI will not install from DVD, fails, using Mac w/ OSX 10.9.3

    Acrobat Pro XI fails during DVD installation using Mac OSX 10.9.3, does anyone have a solution?

    Hi eeeberha,
    What error message do you get during the installation?
    Regards,
    Rave

  • Adobe Photoshop Elements 13 will not install on my desktop computer. It does install on my  laptop. Both computers are running Windows 8.1 64 bit Pro. What is the solution?

    Adobe Photoshop Elements 13 will not install on my desktop computer. It does install on my  laptop. Both computers are running Windows 8.1 64 bit Pro. What is the solution?

    why won't it install?  ie, do you see an error message?
    if you have no idea, check the installation logs - Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone

    I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?

    You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
    But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Maybe you are looking for

  • Excise invoice cancelation scenarios

    Dear all Please explain the process and legal ways to cancel or reverse the excise invoice in sd. I want to know whether we can cancel depot excise invoice also..? Please explain.. Thanks and regards Inder

  • Exception Handling in Inbound Synchronous ABAP Proxy

    Hi All, I am implementing inbound synchronous proxy which has inbound ,outbound and fault message ( same of SAP-PI). I am calling a FM inside inside the method. All the business logic is coded in the FM which also handles the exception. The exception

  • Extract Cube data for all entries of an internal table

    Hi I want to fetch the data from the cube for all entries of another internal table. Scenario : Fetching the COMPANY_CODE and DATE into an internal table and for those company codes and Dates, I have to fetch the records of the Cube., I am using the

  • Dynamic logo ,text in smartforms

    hi there! as per my requirement they got 4 types of logos. they wanted to display those dynamically. plz gyide me. if possible also update me regarding dynamic texts too. thx in adv

  • Apache2 Error when Mac is restart

    Wehn I restart my Mac, the following error shows up... [Sat Oct 13 00:35:43 2012] [error] Init: Pass phrase incorrect [Sat Oct 13 00:35:43 2012] [error] SSL Library Error: 218710120 error:0D094068:asn1 encoding routines:d2i_ASN1_SET:bad tag [Sat Oct