Adobe Acrobat Pro instalation

Greetings, I have the creative cloud membership, does it include Adobe Acrobat Pro? The downer will not allow me to use the serial number provided by Adobe. Any suggestions?

Yes the CC includes Acrobat. I just had my CC subscription renewal checked when I opened Acrobat this AM.

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We have adobe acrobat pro installed on our computer - we have changed the password - but it is still not giving us access to update our adobe reader. The name is showing as Marriner. Is this linked to our account?

We have adobe acrobat pro installed on our computer - we have changed the password - but it is still not giving us access to update our adobe reader. The name is showing as Marriner. Is this linked to our account?

What is your operating system?
To install/update Adobe Reader or Acrobat you need to supply your computer's Administrator password.

Adobe Acrobat Pro install

While trying to install Adobe Acrobat Pro the install stalls at 80% even after shut down and reboot?

What is your operating system?
[topic moved to Acrobat forum]

Adobe Acrobat Pro Install Problem - Design Standard CS6

Hi,
I am haveing trouble to install Acrobat Pro in my Windows 7 64 Bit, but other component in the Design Standard CS6 can be install sccessful and work well except this,appreciated if you can help!
Ken
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

There is a help document from adobe regarding Exit code 6 and Error: DW050
Here are the links for those documents : (These documents are for CS5, CS5.5 and applicable to CS6 also)
https://help-internal.adobe.com/content/help/en/creative-suite/kb/errors-exit-code-6-exit. html
https://help-internal.adobe.com/content/help/en/creative-suite/kb/installation-error-dw050 -dw020-cs5.html
If all other applications are running fine, than try the Acrobat cleaner tool to remove any leftover files from this link( http://labs.adobe.com/downloads/acrobatcleaner.html ) and than try to Install Acrobat XI Pro on your computer.

Adobe Acrobat Pro in Windows 7 w/ Autocad in XP Mode- not working

I'm running Autocad Arch Desktop (ADT) in Windows XP Mode within Windows 7, and have Adobe Acrobat Pro installed in Windows 7. Unfortunately, no "Adobe PDF" pulldown was created within ADT once Adobe Pro was installed, and there isn't any sign of Adobe in ADT (normally, Adobe automatically installs pulldowns within ADT once installed). Adobe and ADT function normally otherwise. Does anyone know how to get Adobe Acrobat Pro in Windows 7 to recognize and work with ADT in Windows XP Mode?

Can you tell me how to set the defaults to Courier 10pt font? I tried select all and it's grayed out, but that was after the
fact. Where are the original default presets?
Thank you in advance.

Font issues on Adobe Acrobat Pro

I am running OS X 10.9.4 (mavericks) on my iMac and have Adobe Acrobat Pro installed on this computer. The font we use is an older font that doesn't come pre-installed on Mac's anymore (Blair Md medium ITC-TT). I downloaded and installed the font to font books, and it seems to work okay on Word but doesn't work on Adobe Acrobat. When I convert word documents to PDF, the font changes and there is no way for me to change it back.
How can I fix this problem? Thanks!

Using Acrobat XI Pro.
File - Save As Other - Spreadsheet - Microsoft Excel Workbook
Be well...

Installing Adobe Acrobat Pro 9 on a new laptop, but it doesn't accept my serial number

Hello,
On my old laptop I had installed and licensed Adobe Acrobat Pro 9. I retired my old laptop and bought a new one. I want to install Adobe Acrobat Pro 9 now on the new one. But seemingly my serial number is not accepted any more. That's what I did so far
1. Downloaded Adobe Acrobat Pro 9 from http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
2. Retrieved my serial number from Adobe ID (it matched what I have found out locally on my old computer)
2. Started the installation
3. Entered my serial number when asked for. Then I get a message "Invalid Serial Number"
Who can help please?
Best regards,
Dr. Rolf Schlagenhaft (Freescale Semiconductor)

Moving this discussion to the Acrobat installation & Update Issues forum.
RolfSchlagenhaft there are no registered Adobe software titles under the account you are posting to the Adobe forums with. You will want to attempt to locate the account which has your registered serial number. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. If you need assistance locating the account which contains your serial number then please contact our support team at Contact Customer Care.
Finally if you have a volume license for Acrobat 9 Professional then the installation files are only available at https://licensing.adobe.com/. The installation files you downloaded are for the retail version of Acrobat 9 Professional. This may be another cause of you receiving the message that your serial number is invalid.

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

Have you opened Acrobat and gone to Help>Updates to get an updated install?

When purchasing adobe acrobat pro dc how many computers can you install it on?

when purchasing adobe acrobat pro dc how many computers can you install it on?

[discussion moved to Acrobat Installation & Update Issues forum]

Adobe Acrobat Pro 9 (CS5 Suite) -Deployment Silent Install

Hello!
Has anyone managed to get Adobe Acrobat Pro 9.0 for Mac to deploy with any level of reliability through tools such as Apple Remote Desktop?

I've not tried that program but I've had limited success using ARD to install/update Adobe products.

Adobe acrobat pro 9 install failed

I installed adobe acrobat pro 9 right at the end it gives me a installed failed. then it complete and says your installed is complete. but it crashes all the time
I tried to repair it from the help menu same thing happens install failed. then install complete. when I do an update same thing happens it fails then complete.
I have uninstalled it and used the cleaner and reinstalled with the same problem.

We cannot know. You are not offering any system information or any details about the error messages.
Mylenium

Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

What settings? you need to explain better.
Mylenium

Adobe PDF 9.0 shows up under Printers and Scanners (Mac OS) after re-installing Adobe Acrobat Pro 9.0

- recently re-installed Adobe Acrobat Pro 9.0 on my new Mac (OSX version 10.9.3)
- after re-installing Adobe Acrobat Pro 9.0 an icon called Adobe PDF 9.0 shows up under Printers and Scanners
- every single time I want to scan, my printer/scanner Brother automatically chooses Adobe PDF 9.0 as printer/scanner, although my printer/scanner Brother is set as standard printer/scanner
- did bring the issue under attention of Customer Service who directed me to this website

Hi Pieter,
Acrobat 9 has not been tested and is unsupported Mac Mavericks.
You might face compatibility issues with it.
Regards,
Rave

Error when trying to install Adobe Acrobat Pro, recently purchased.

Recently purchased Adobe Acrobat Pro, when trying to install get an error message 'Your account subscription cannot be validated'. Have tried several times, double checked login etc, but same message each time.
Please help, how to fix this issue??

Hi camelon,
Please delete the "Acrobat" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "Acrobat" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming\Adobe
Then launch Acrobat. It will go through the first launch experience of asking for UI language, AdobeID, etc.
If there's no change in behavior, please attempt to go to:
https://na1mbls.licenses.adobe.com
If you can't get to this website there may be a firewall or other software blocking the connection. Acrobat must be able to reach this https URL and 3 others in order to complete and monitor the subscription/trial process.
If you can view the page at this URL, then please send the PDApp.log and amt3.log file from
on Mac: <yourusername>/Library/Logs/PDApp.log
on Windows 7: <youruser>\AppData\Local\Temp
to [email protected]
Regards,
Rave

Installing Adobe Acrobat Pro on Laptop & New PC

Previously submitted on 9/02/12 but pressed for an answer quickly, please.
I have previously installed Adobe Acrobat Pro on a laptop and a desktop computer. I had to replace the desktop with a new system having Windows 7 Ultimate 64 bit. I have installed the Windows XP Virtual system to run several legacy programs crucial to my business. I have installed Adobe Acrobat Pro 9.5 in the Windows 7 operating system and now need it installed in the XP Virtual system to access the Adobe printer for use with the legacy programs. How do I accomplish this feat?
Does the XP virtual installation count as a 3rd installation which is not allowed by my license even though this computer is the 2nd computer permitted by my license? If so, it seems I might be penalized.
Help, please. Is there an option in lieu of purchasing a new license?
Thanks in advance for all responses.
Ralph Gardner

[Moved the discussion to Acrobat Forum]

Adobe Acrobat Pro instalation

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