Adobe Acrobat Pro is uninstalled on the computer, but not in CC. So I can´t re-install it via the CC.

In the CC for desktop (mac ) the app is listed ad updated. But the app itself is not on my mac. It opens PDF files in preview.

CC desktop lists applications as "Up to Date" when not installed

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When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation? Did you have any questions on any of the steps listed?

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?

Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh

To install adobe acrobat pro xi and place the license tells me it is invalid

to install adobe acrobat pro xi and place the license tell me it is invalid

@Test-Screen-Name
On the original disk I fine the "install.app" version 6.0.335.0
There is no seperat CS6 install app.
In the map "Payloads" I find
AcrobatProfessional10.0-EFG etc
AcrobatXProfessional10.0-mul
and many other files including
AdobeDesignWebPremium6-mul
AdobeDreamweaver files etcetera
So I can't find a separate "CS installer"
@Rave:
I install stand alone on my MacBook Air. Since this MBA has no disc drive I use the disc drive of my iMac. I copied the installation disk to my iMac and then with "sharing" from my iMac to MBA.

Installing Adobe Acrobat Pro 9 on a new laptop, but it doesn't accept my serial number

Hello,
On my old laptop I had installed and licensed Adobe Acrobat Pro 9. I retired my old laptop and bought a new one. I want to install Adobe Acrobat Pro 9 now on the new one. But seemingly my serial number is not accepted any more. That's what I did so far
1. Downloaded Adobe Acrobat Pro 9 from http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
2. Retrieved my serial number from Adobe ID (it matched what I have found out locally on my old computer)
2. Started the installation
3. Entered my serial number when asked for. Then I get a message "Invalid Serial Number"
Who can help please?
Best regards,
Dr. Rolf Schlagenhaft (Freescale Semiconductor)

Moving this discussion to the Acrobat installation & Update Issues forum.
RolfSchlagenhaft there are no registered Adobe software titles under the account you are posting to the Adobe forums with. You will want to attempt to locate the account which has your registered serial number. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. If you need assistance locating the account which contains your serial number then please contact our support team at Contact Customer Care.
Finally if you have a volume license for Acrobat 9 Professional then the installation files are only available at https://licensing.adobe.com/. The installation files you downloaded are for the retail version of Acrobat 9 Professional. This may be another cause of you receiving the message that your serial number is invalid.

I have just installed Adobe Acrobat Pro XI for Mac. I am not finding where to OCR a document.

How do I OCR in Adobe Acrobat Pro XI for Mac?

Hello Treacie,
You might need to launch Acrobat and go to Tools> Text Recognition and choose 'In this File' option to run OCR within the document.
Regards,
Anubha

Adobe Acrobat Pro just started asking the following "Before you can perform print-related tasks... you need to install a printer?"

The printer is installed and works perfectly, even when using other Adobe products like Photoshop. I have to open the PDF in Photoshop just to print it. What is wrong with Acrobat Pro, and why is it acting up without any changes to my system, printer, software, etc? This problem began about a week ago, after YEARS of using Acrobat without any issues.
Acrobat Pro 9.0 on Windows 7 Professional, 64-bit.
Message was edited by: Michael Ingalls

Hi BuddhaMike22,
I would suggest you to refer this KB Document for a fix to this problem: https://helpx.adobe.com/acrobat/kb/printing-problems-acrobat-9-4.html
Please revert back if you need any further assistance.
Regards,
Rahul

I need to download Adobe Acrobat 9 Standard because my new computer doesn not have cd media. When I put my serial number in, it says it is not valid.

My new computer does not have CD media so I need to download Adobe Acrobat 9 Standard online. I am able to download but when it prompts me for the serial number, it says my number is not valid. I have double and triple checked, the serial number has been entered EXACTLY as it says on the box. What could be causing this?

Adobe acrobat 9 standard you will need to use a computer which does contain an optical drive and copy the contents to a USB drive. You can then install from the USB drive on your computer which does not include an optical drive. Unfortunately if you did not choose download at the time of purchase then I am not aware of any download locations for the installation files.

Adobe Acrobat Pro X 10.1.7 (Mac) does not print correctly.

I have a Mac Pro (Model 1.1) with Adobe Acrobat X 10.1.7. When an item is scanned, it appears correctly on the screen, but it does not print correctly. I am sending along screenshots of what a scanned item looks like on the screen and then what prints.
Message was edited by: DFSons Added photos

Thanks Michael, have tried that, no luck. I will wait a couple of days to see if any other solutions come up (or if anyone else is suddenly having the same issue) before reinstalling Acrobat.
[OK just tried sending a PDF attachment directly from another program (MYOB) through to Mac Mail and had the same problem so it is not an Acrobat issue afterall, it is a Mac Mail or Mac OS X issue. Will post this on the Apple site.]
I have resolved the MYOB issue, it was working just painfully slow. So I still have the original Acrobat Pro PDF to Mac Mail issue if anyone knows of any solutions please?
Message was edited by: jmgd

Installation of Adobe Acrobat Pro X from DVD stalls and does not continue?

I recently purchased the DVD version of Acrobat Pro X for macintosh and the installation does not seem to progress? It keeps adding time to the 'running package scripts' page. I quit the installer and tried again and not it gets stuck again saying 'waiting for other installations to complete'. I haven't even been able to put in a serial number yet...help!
thanks in advance for help.

I am logged in as administrator and my Mac has no antivirus software
So have you seen this problem before if someone on a PC is not logged in as administrator/has anti-virus not disabled?
thanks again

I subscribe to Acrobat Pro XI online and my computer is not recognizing it

I've subscribed to Acrobat Pro XI and pay $21 and change monthly. Currently Acrobat does not recognize my subscription and keeps asking me to purchase Acrobat Pro to export PDF to Word, Excel to PDF, etc. In other words, I'm not able to use any of the tools I'm paying for since my Acrobat keeps asking me to purchase monthly subscription I'm already paying for.

if you have a cc subscription sign out and then back in to your cc app, Sign in, Sign out | Creative Cloud desktop app

Full Acrobat Pro CS6 trial 32767 days left but not opening (printing working)

I have had this problem now 6 months. I have full Acrobat Pro CS6 with my Adobe CS6 Design & Web Premium packet. First I had unsolved problem to use CC with CS. I used 1h on phone with adobe help and no solution. After that I have had problem to use Acrobat and no will to try to solve it cause I'm so dissapointed with your support. But now I really need to get this work and use my acrobat pro I have paid for (too much)
Okay the problem seems to have something to do with CC and CS. I first hade CS and tried to install CC. No success before I unistalled CS6. Now I reinstalled CS6 and the Acrobat pro is not starting. It says I have 32767 days trial left and it does not let me use the trial. It just gives the trial window again and again. The adobe pdf-printing works if I just close the trial window. (Again there is some problem that i have to end acrotray process every time before printing).
I have tried all of this solutions for no help: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
I think the reason is that you try to hide too much **** in windows registers to get illeagal users not to use your products that paying customers get problems trying to use to legal products with different user at same computer.
other apps (ps, id, ai..) are working okay.
Any help or should I just reinstall my windows to clean the adobe **** from my computer.

Okay I now tried the solution 8 in Myleniums link: Reinstall Creative Suite.
No help. I tried to uninstall everything to do something with CS. I installed CS6 again and PS activates OK (some strange behavior. see below) and when I try to open Acrpbat pro X the same trial window appears not let me to use the acrobat.
I have had CS3 and CC installed on this computer. I think CC still interfere some how with my CS6. For example when I reinstalled CS6 still tried to activate with the account the CC was registered.
Maybe there is no easy way to get this Adobe **** working so I have to reinstall the windows. PLEASE ADOBE HELP ME TO PREVENT THIS.

Adobe ID Sign in worked on 1 computer but not another

I installed Photoshop CS6 beta on my Windows 8 Tablet PC, signed in with the same Adobe ID that I am using now... everything worked fine. I do the same on a Windows 7 x64 workstation connected to an Active Directory domain and signing in with the same Adobe ID does not work. It says that my Adobe ID does not match the password. So the only option is to create a new Adobe ID on this Windows 7 workstation. I do that using the exact same email address and password that I was attempting to log in with, AND THAT WORKS! Did I just create a copy of my Adobe ID? Or did it realize I already have an Adobe ID and used that to activate Photoshop CS6?

Actually, on the Windows 8 tablet I typed only the username not the email address and that worked! (My Adobe ID is from before they used email addresses, so that might have something to do with it.) On the Windows 7 machine I tried all variations of [email protected] and my user all with caps off. Somehow clicking the create new Adobe ID button and entering the same info worked and now PS CS6 is just fine. Weird.

Signature drop down menu greyed out. I believe it is because I saved the pdf document after placing a signature. I'm using Adobe Acrobat Pro 9

signature drop down menu greyed out. I believe it is because I saved the pdf document after placing a signature. I'm using Adobe Acrobat Pro 9

Do you mean the drop-down list that shows up when you right-click on the signature (in the Signature Panel or signature field)?
I do not think that just saving a PDF with no changes would result in that unless you somehow flattened the PDF.
Can you see the signature in the Signature Panel? Can you expand ([+] at left) the signature? Does the Signature Panel provide info for this signature? Is the signature validated? If "yes" then is the signature status Valid?
It could be that when you saved the file you somehow flattened the signature, so that now you have only signature appearance in the PDF but not a real signature field which contains all signature properties. If the Signature Panel does not contain your signature (enpty if your signature was the only one) then this is the most likely cause.

Problems in Windows 8 creating PDF documents using Adobe Acrobat Pro 9.5.5

I am running Windows 8 with the latest version of MS Office (version 14) and Adobe Acrobat Pro 9.5.5. I was not having any problems making/printing PDF documents until about 30 days ago. The only things that I can think of that have changed during this time period is 1) I updated my Office Suite to version 14 from the previous version and, most recently, 2) my Adobe Acrobat Reader program was automatically updated to the latest version. I ended-up uninstalled Adobe Reader becuase the new program became my default for openning all Adobe PDF files, even when I tried to force my computer to use Adobe Acrobat Pro as the default (becuase doing so allows me to edit docments with features not available in the free Reader version). When I go to print a Word document, for example, to Adobe Acrobat, the process stalls/stops at the point where you are supposed to choose a location to print/safe the new PDF document file. All I get is the Save-As Screen with most of the buttons and folder tree blank (see example below). After 5-10 seconds, "not responding" shows up in the title of the Save-As Screen and I have to click the "X" box in the upper right corner to abort. This problem seems to have first started when trying to print pictures from the Windows picture viewer. After a while long, I noticed that the same problem occured when printing from my internet browser (Firefox), but I coudl still print from Word or Excel. Now, as of the last couple of days, I can't print from any program except the basic Paint software program. I think this may actually be a Windows issue because when trying to toublshoot this problem, I re-installed Adobe Acrobat Pro and it did not help. I also tried making PDF documents using the free PrimoPDF software and had the exact same problem. I have no idea where to go from here. All I know is that I desperately need to create PDF documents and cannot! Please help!!

You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

Adobe Acrobat Pro is uninstalled on the computer, but not in CC. So I can´t re-install it via the CC.

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