Adobe Acrobat Pro to Reader. HELP pls :(

Hello,
i have bougth Acrobat Pro 9 and have a problem with this software. Hope you can help me. So here is the problem:
A document (Exel) is with Acrobat Pro as follows encrypted. 
User A can only read the pdf 
User B can only read and print 
I now have 2 PW forgiven once and for open and for open + print. The Pro Version works fine with these settings. But if i will open the doc (created with pro) i can only see and not print with both keywords
Hope someone knows the problem or know might help. 
thanks in advance!

i think you don't understand me
every file ( word exel or only a simple smiley ) i will secure for 2 users.
but when i user password protection with these secure settings and save it then..
... i open with pro:  secure settings for 2 users WORK
... i open with reader: secure settings dont work (both users can only read and not read / read-print

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