Adobe Acrobat Pro X Cannot Read Arial Font

I recently upgraded to Acrobat X on Windows 7
When I open PDFs there is an error message which states "Cannot find or create the font 'Arial'.  Some characters may not display or print properly"
Is there an update or a patch for this?  Any input would be greatly appreciated.
Thanks

It may be that the Arial in the PDF is not the same as on your system. The bottom line is to ask yourself if the display is fine.

Similar Messages

  • Adobe Acrobat Pro 8 cannot read Adobe Reader X data in certain areas. Why?

    I have a customer who had some reports that were done in Adobe Reader and cannot be viewed in Adobe Professional 8 version. The customer uses digital signatures to sign them. How can this be fixed?

    tvandersluijs - I'm sorry if that screwed up your machine however:
    1. What version of Adobe Reader are you using because as you can see the registry entry is for Adobe Reader 9, if ur using Adobe Reader 8 then u need to specify ur version as PAllens entry suggested - "E.g. "C:\Program files\Adobe\Acrobat [version]\Reader\AcroRd32.exe""
    2. I've used this solution significantly because I have come across this specific issue for multiple users.
    3. All the registry entry does is tell Windows what program to use by default to open/view PDF documents.
    My intention wasn't to screw up ur machine or anybody elses as I said I've used this solution many times however what I've should gave is the disclaimer to backup ur registry before u make mods so u can revert back in case. Also the ony other thing I can think of is that this solution was for Windows XP using registry editior 5, I'm noticing that the title of this thread is Windows 7.

  • Acrobat pro 8 cannot register

    My Adobe Acrobat Pro 8 cannot register. Any help?

    What operating system (OS) and was there any problem with the install? What error messages if any are you getting that has led to your discussion topic?

  • I cannot print a PDF from Adobe Acrobat Pro or Adobe Reader with Mavericks!

    I cannot print a PDF from Adobe Acrobat Pro or Adobe Reader.  I tried on both MacBook Pros we have here, both now with Mavericks.  Error message says "Opening printer connection failed.  Unable to open printer connection . . . "  This is after it says sending data, printing, shows the percentages etc., but then at the end I get the error message above.  I can print a PDF (same one) from Preview, but not from Acrobat!  What's going on?  Never had this issue before Mavericks . . . Please help.

    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I cannot see certain colors/photos/boxes in Adobe Acrobat Pro 11.  Can in Reader, and in Acrobat Standard 11

    I have a customer who uses Adobe Acrobat Pro 11.  When she receives PDFs, she cannot see the color green, certain boxes(most of the ones she cannot see all have green in them),and pictures.  When I opened this same PDF document in Adobe Reader 11, Adobe Acrobat Standard 11, and Fox it reader, I could see everything as normal.  Her version of Acrobat is up to date.  I posted this Acrobat installations & Update Issues, not sure if correct or not.  She has Windows 7 Professional 64x
    Thank you.

    Hey mmartinez,
    Please let me know what is the OS version on the system being used by your customer?
    Have you tried sending any other PDF files to her? Has she started facing this issue after updating Acrobat?
    Hope to get your response.
    Regards,
    Anubha

  • Confirmation That I Understand What I Can and Cannot Do With Adobe Reader XI and Adobe Acrobat Pro XI

    I am new to working with Adobe Acrobat Pro XI and Adobe Reader XI.  Based on research I have done and questions answered in the Adobe Communities and Forum, I wanted to make sure I understand the limitations of these two products before I report back to my supervisor.  (We do not want to use XFA forms to obtain data in an xml file.)
    1.  Adobe Reader XI will allow a user to save a fillable PDF document to his/her local PC.  But it is only possible to save it as a PDF.
    2.  Adobe Reader XI will not allow a user to export the data in a fillable PDF into an xml file (unless you purchase the LiveCycle Reader Extensions license).
    3.  Adobe Reader XI will not allow a PDF file to be displayed in a .NET program unless the "Enable Protected Mode at startup" checkbox in Preferences/Security(Enhanced) has been unchecked.  (The previous version of Reader would allow this without disabling security.)
    4.  Adobe Acrobat Pro XI will allow a user to scan a form and create a fillable PDF.
    5.  Adobe Acrobat Pro XI will allow a user to save the fillable form as a PDF or XML.  However, it is the form that is being saved as an XML file.  Not the data.
    6.  Adobe Acrobat Pro XI will allow a user to export the data of a form into an xml file, an .fdf file, an .xfdf file, or a .txt file.
    7.  If a programmer writes a program in .NET to save the data of a PDF as an .xfdf file using IAC code, it will only work on a PC that has Adobe Acrobat (Standard or Pro).  If we need this executable to work on other PCs, we would need to purchase additional licenses of Adobe Acrobat - a license for every PC that needs to run the executable.
    8.  If a programmer writes  JavaScript code using trusted functions to get around security issues, that code will work on a PC that has Adobe Acrobat (Standard or Pro) but will not work on Adobe Reader XI.  Again, if we wanted our JavaScript to work, we would need to purchase Adobe Acrobat for every PC that would run the code.
    Please let me know if I have understood all of this correctly.  Thank you.

    Thank you for your comments to each of my statements, Irosenth.  That has been extremely helpful.
    I probably needed more of an explanation on statement #3.  I wrote a .NET program that used this line:   "Process.Start("AcroRd32", FilePath)" and when I ran the executable on a desktop PC that only had Adobe Reader XI on it, Reader would not open unless we unchecked the "Enable Protected Mode at startup" box.  I researched this and found several references to this being a problem in Readers since Reader 9.  I just wanted to make sure this was correct.  One article indicated that we could change the security setting within the registry using code and then change it back.
    Item #8 needed more information as well.  I had tried to use the "exportAsXFDF()" in a trusted function and it would never work in Reader.  It has an "F" in the availability column of the "Quick Bar" in the JavaScript API Reference which means it requires "forms rights".  I saw that; but it was not clear to me if that meant that a trusted function would work.  So, it looks like trusted functions will not get around security settings if forms rights are required.

  • How come I cannot use the Editing tools when i am using Adobe Acrobat Reader DC It wants me to Buy Now.  But when I use Adobe Acrobat Pro DC i have no problem using the Editing tool yet   I had Adoboe Acrobat XI Pro then it was upgraded to this DC stuff

    I am already paying a subscription for Adobe Acrobat XI Pro  Now it want me to buy when using the edit tool or even the tool to insert pages Never had that problem before??????????????

    Acrobat Reader can't edit PDF files. Use Adobe Acrobat Pro DC.

  • PDF files opens in Adobe Reader  9 but not Adobe Acrobat Pro 9

    After one of my users digitally signs a PDF file, and saves it, he cannot open it again.
    He gets either a reference memory error or a Font Capture error.
    I can open the same PDF file with Adobe Reader 9 and Adobe Acrobat Pro 8.
    If  I take the same file to a system with Adobe Acrobat Pro 9 - same error on the same file.
    Happens to my administrator account as well.
    Acrobat Pro 9 version: 9.4.1
    Adobe Reader version: 9.4.1
    Acrobat Pro 8 version: 8.2.5
    Windows XP SP3
    IE 7
    Acrobat Pro 9 has been completely uninstalled, the system rebooted, and the software reinstalled.
    Customer's profile has been rebuilt.
    The error message in the event log are:
    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date:  1/31/2011
    Time:  12:56:02 PM
    User:  N/A
    Computer: XXXXXXX
    Description:
    Application popup: Font Capture: Acrobat.exe - Application Error : The instruction at "0x037c33c9" referenced memory at "0x00000010". The memory could not be "read".
    or
    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date:  1/31/2011
    Time:  1:13:06 PM
    User:  N/A
    Computer: XXXXXXX
    Description:
    Application popup: Adobe Acrobat Pro: Acrobat.exe - Application Error : The instruction at "0x037c33c9" referenced memory at "0x00000010". The memory could not be "read".

    So the option was already checked when opened the document. I went ahead and unchecked, closed, reopened just to test and it's still not displaying correctly.
    In response to Bill@VT. The image is on top of a white background so I can't tell if there is space there or not, it's just all white.
    She showed me another document that's doing something similar today. This time the pdf was done with a green background and now the background shows as white. It was created the same way with Indesign and it shows fine in Reader and the Windows preview pane just not Acrobat. I'm trying to get the user to find the installation media so I can remove and reinstall, but I'm not sure if she will be able to find it.

  • Embed font in Adobe Acrobat Pro

    Uploaded a PDF document into Adobe Acrobat Pro from Microsoft Word. Is there a way to embed all the font?

    There isn't a way to set this during the Combine process but it's easy to change all the bookmarks in one go using the following technique:
    Open the bookmark navigation pane and select all the bookmarks (be sure to expand all subbookmarks).
    Right-click and choose Properties from the context-sensitive menu.
    Click the Actions tab and choose Execute a menu item from the dropdown.
    Click the Add button and choose View > Zoom > Zoom to Page Level and click OK.

  • I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
    Designer is available with AA8 - AAX, but since is a separate product as I indicated.

  • IMac. Adobe Acrobat Pro 8.3.1. Since I installed Yosemite, cannot insert a pdf document into a pdf document. What's my upgrade?

    I have an iMac with Yosemite. I have Adobe Acrobat Pro van 8.3.1.
    I am unable to insert a pdf document into a  pdf document. I go to Document/Insert in the menu bar, get a spinning ball, can do nothing with the app except force-quit.
    What's my upgrade? I cannot find one. Do I have to pay full price for a version that will work?

    Your version of Acrobat is quite old and not compatible with any current OS, so problems are to be expected. It is too old to qualify for an upgrade as well, so if you want the current version (XI) then you need to purchase a new license, which you can do via the Adobe Products Page.

  • Editting PDF documents that were created by a MAC doesn't work because of font incompatability.  How can we get MAC fonts and load in our Adobe Acrobat Pro 9?

    Editting PDF documents that were created by a MAC doesn't work because of font incompatability.  How can we get MAC fonts and load in our Adobe Acrobat Pro 9?

    If it's a Mac font and you're on Windows, you can't. If you are also on a Mac, you'll need to purchase the fonts (fonts are generally non-transferable, like software. One of the reasons pdf exists), install them and try your edits.
    But it's best to edit the original document and create a new pdf when finished.

  • Cannot install Adobe Acrobat Pro on Windows XP

    Good day,
    I cannot install Adobe Acrobat Pro on my windows XP machine with SP2 and the latest updates.
    The error says that the software cannot be installed on the Operating system, please see minimum requirements. I meet all these but cannot install
    I saw a similar question posted on the forums but it is unanswered.
    Please assist me.
    Wesley

    Hi,
    This link has the minimum system requirements for Acrobat 10 Pro : Acrobat X Pro Tech Specs
    On Windows XP, the minimum requirement is SP3 for 32 bit. I would recommend that you update to SP3 by running Windows Update and then reinstall the application.

  • Font issues on Adobe Acrobat Pro

    I am running OS X 10.9.4 (mavericks) on my iMac and have Adobe Acrobat Pro installed on this computer. The font we use is an older font that doesn't come pre-installed on Mac's anymore (Blair Md medium ITC-TT). I downloaded and installed the font to font books, and it seems to work okay on Word but doesn't work on Adobe Acrobat. When I convert word documents to PDF, the font changes and there is no way for me to change it back.
    How can I fix this problem? Thanks!

    Using Acrobat XI Pro.
    File - Save As Other - Spreadsheet - Microsoft Excel Workbook
    Be well...

  • I cannot convert a pdf to work with my newly purchased adobe acrobat pro XI

    i cannot convert a pdf to work with my newly purchased adobe acrobat pro XI

    Sorry I cannot convert pdf to Word document (typo)
    Richard Gabai
    Please note my new email address: [email protected]<mailto:[email protected]>
    UnionPay International
    208 Plaza 10, Harborside Financial Center, Jersey City, NJ 07311
    Office (201) 577 5479 / Cell (917) 860 2642 / Fax (201) 577 5480 / UnionPayInt’l.com<http://140.207.194.112/column/en/en_ylsy/index.shtml>
    cid:[email protected]
    This e-mail contains information that may be confidential and/or proprietary. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. If you are not the intended recipient of this transmission, any disclosure, copying, use, or distribution of the information included in this e-mail and any attachments is prohibited. If you have received this transmission in error, please notify us by reply e-mail and permanently delete all. Thank you.

Maybe you are looking for

  • Some reports don't open in CrystalReportViewer

    We have a program that uses a CrystalReportViewer to open reports, and it's been working fine. Recently I made a report (with no parameters) in CR XI that will display correctly in the designer and show data, but when I try to open it in the program,

  • How to add an orange link arrow on a report

    Hi forumers ! I added an orange link arrow on a simple report (just to know how to add the orange drill down link). My report displays the following fields: CardCode, CardName and Balance taken from OCRD table. I want to add a link arrow on CardCode

  • Can´t open apps after syncing?

    Hi! I have a problem with my Iphone. Everytime i sync my Iphone with my computer the apps i have downloaded stop working. I Press the icon, the icon popps up then the icon popps wown again and no program works? I have restarted and everting but nothi

  • Exchange 2010 SP2 Upgradation in DR site

    Hi All, I am planning upgrade exchange 2010 SP2 from SP1in DR servers which is in different site of AD. I have already run the prepare schema and prepare ad in schema master which is in production site and it got replicated in DR Domain controllers.

  • Connection problem from datasource

    Hi, We have created 2 datasources in weblogic 9 and we deployed the webservice with out any issues.but we are not able to get the connection from datasource.We are not able to call the get.connection. Can you please help on this whether we need to ch