Adobe Acrobat Pro X Shared Review Process

I have a problem when addressing to one person's name when trying to send a review PDF. As shown in the image, the person's name does not bet recognized in MS Outlook. At this time, this is the only person's name that fails. However, I can send this person an e-mail through Outlook without a problem. Once I get the dialog box shown above, I get into a loop that I cannot get out of without cancelling. One time, it managed to send this person the review PDF and they stated that their name appeared twice in the To: field. Has anyone had this same problem?

I was just suggesting some troubleshooting ideas. I do know people have reported similar buggy behavior, for example: http://acrobatusers.com/forum/collaboration-commenting/shared-review-not-reading-outlook-g oups-members-correctly/

Similar Messages

Acrobat Pro X Shared Review email issue

One of our agency users is having problems sending shared reviews. When she gets to the final step of sending the shared review the TO: field will not allow her to add e-mail addresses either manually or via the Outlook address book. This happens sporatically for her, but not for other users and is a recent occurance.
The machine is Windows XP, Office 2007, Adobe Pro X. SharePoint 2007 and Outlook is the e-mail client. We create shared reviews by collecting comments on our own internal server > SharePoint Workspace > Send Automatically Using Adobe Acrobat > As a link within Message. The reviews are given a unique server profile for each review and each review is given it's own workspace.

Did she install Outlook after installing Acrobat X? Although this should not create any issue but still running a repair for Acrobat might help.

Acrobat Pro 9 Shared Review

I'm evaluating a copy of acrobat 9 pro and I am trying to create a shared review on our internal network. I can create the shared review and everything works fine except that the toolbar to publish the comments is not there. The toolbar shows initially after the file is created, but when I get out and go back into it, there is no toolbar. None of the other reviewers on other computers can see the toolbar either. Any help would be greatly appreciated.
Rob

Hello Vikas,
To answer your questions:
1. Do all reviewers have a local copy of the review file, or is it kept at a shared location and everyone is commenting on it.
- I have tried it both ways with the same results. Our preference is to keep the PDF in a shared location so that all reviewers can see each others' comments. (Since the problem began, we have lost that capability, and the "semi-workaround" is to email each reviewer the PDF, each reviewer makes comments locally, and emails it back to the writer. This is less than ideal as each review cannot see each other's comments... However, I was able to publish them "on behalf".
2. Are you only having trouble with publishing new comments or is it that you cannot see earlier added comments also.
Reviewers are unable to publish their newly-added comments as there is no Publish button/icon. If I have published another's comments on their behalf, they can see them. However, they cannot Reply - as the Reply button is disabled.
3. Are there some specific files with which you are having trouble or is it a generic problem.
It happens with all files, so it is generic. Anyone who has Reader 9 has no Publish button when opening a shared review generated from Acrobat 8.
Thanks for any help you can provide. We are hoping the problem resolves when we upgrade to Acrobat 9 but that alas will not be until sometime in the new year, hopefully.

Acrobat Pro 8 Shared Review not annotatable by Reader 9

I am using Acrobat Pro 8 to create shared review PDFs.
Reviewers who have upgraded to Reader 9 are suddenly unable to add comments. The Comment and Markup toolbar is not displayed, and the Comment and Markup option is absent from the Tools menu and the View > Toolbars menu. If we go View > Toolbars > More Tools, then select Comment & Markup Toolbar, we get a message saying that it cannot be enabled.
We discovered that they could still annotate documents that they had previously opened with Reader 8 before upgrading to Reader 9. Reviewers using Reader 8 have none of these problems with the same document(s).
Short of my upgrading to Acrobat Pro 9 to create the shared review PDFs, is there a workaround for this?
Thanks,
Marta Cepek

Hello Vikas,
To answer your questions:
1. Do all reviewers have a local copy of the review file, or is it kept at a shared location and everyone is commenting on it.
- I have tried it both ways with the same results. Our preference is to keep the PDF in a shared location so that all reviewers can see each others' comments. (Since the problem began, we have lost that capability, and the "semi-workaround" is to email each reviewer the PDF, each reviewer makes comments locally, and emails it back to the writer. This is less than ideal as each review cannot see each other's comments... However, I was able to publish them "on behalf".
2. Are you only having trouble with publishing new comments or is it that you cannot see earlier added comments also.
Reviewers are unable to publish their newly-added comments as there is no Publish button/icon. If I have published another's comments on their behalf, they can see them. However, they cannot Reply - as the Reply button is disabled.
3. Are there some specific files with which you are having trouble or is it a generic problem.
It happens with all files, so it is generic. Anyone who has Reader 9 has no Publish button when opening a shared review generated from Acrobat 8.
Thanks for any help you can provide. We are hoping the problem resolves when we upgrade to Acrobat 9 but that alas will not be until sometime in the new year, hopefully.

Extend/modify deadline in Acrobat Pro 8 shared document review

Is it possible to extend or modify the deadline for an Acrobat Pro 8 shared document review?

Christian,
No it's not possible to extend/modify the deadline in Acrobat 8 shared reveiws. These features have beed added in Acrobat 9. In Acrobat 8, the reviewers can add comments even after the deadline has expired. The review file can however be checked out of the review by saving a copy of the file using the 'save an archive copy' option under file menu(File> Save as archive copy), when the reveiw process is complete.
Thanks,
Richa

I use Adobe Acrobat Pro XI (11.0.08) When performing "Save as" "Reduced file size pdf" Adobe processes for a while then completely stops, and has to close down. Just started doing that today.

I use Adobe Acrobat Pro XI (11.0.08) When performing "Save as" "Reduced file size pdf" Adobe processes for a while then completely stops, and has to close down. Just started doing that today.

I have Windows 8.1, and when I right click on the Windows flag (bottom left), the menu gives me a "Search" option. When I enter "%temp%", it goes to " "my username"/ appdata/temp" which is a list of file 1718 file folders. Many are empty but I did a small sample. Is that the right place to delete? I tried Windows- Disk Clean, but that did not help.

Adobe Acrobat Pro crashes on open since Mavericks update

since installing mavericks, i am unable to open adobe acrobat. to be really specific, the app itself starts, but crashes immediately when attempting to open a PDF file.
the text of the problem report is pasted below. any assistance would be appreciated. i read & create PDFs on a daily basis, so i very much need acrobat to work!
also, if i can just vent for a quick second... this OS doesn't seem to be fully baked. i'm surprised that apple would have released mavericks in such a state. i've had no issues (of the magnitude that i'm encountering with mavericks) with previous OSs, and would like to know if there's ANY way i can roll back to mountain lion until mavericks is more stable. seriously, i remember experiencing similar disappointments like this when upgrading a windows OS, but never osx.
here's what my system looks like:
Process:
AdobeAcrobat [7036]
Path:
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
10.1.8 (10.1.8)
Code Type:
X86 (Native)
Parent Process: launchd [202]
Responsible:
AdobeAcrobat [7036]
User ID:
501
Date/Time:
2013-10-29 17:58:34.078 -0700
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 85F257C5-FD71-DB23-6FA9-538272916D9A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation
0x9960b1e2 CFDictionaryGetValue + 18
1   com.adobe.Acrobat.framework
0x003c27cf RunAcrobatInBrowser + 143880
2   com.adobe.Acrobat.framework
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3   com.adobe.Acrobat.framework
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4   com.adobe.Acrobat.framework
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19 com.adobe.Acrobat.framework
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20 com.adobe.Acrobat.framework
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21 com.adobe.Acrobat.framework
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22 com.adobe.Acrobat.framework
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23 com.adobe.Acrobat.framework
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24 com.adobe.Acrobat.framework
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25 com.adobe.Acrobat.framework
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26 com.adobe.Acrobat.framework
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27 com.adobe.Acrobat.framework
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28 com.adobe.Acrobat.framework
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29 com.adobe.Acrobat.framework
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30 com.adobe.AcrobatPlugin.Comments
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32 com.adobe.Acrobat.framework
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33 com.adobe.Acrobat.framework
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34 com.adobe.Acrobat.framework
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35 com.adobe.Acrobat.framework
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36 com.adobe.Acrobat.framework
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37 com.adobe.Acrobat.framework
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38 com.adobe.Acrobat.framework
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39 com.adobe.Acrobat.framework
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40 com.apple.AppKit
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41 com.apple.AppKit
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42 com.apple.AppKit
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43 com.adobe.Acrobat.framework
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44 com.adobe.Acrobat.framework
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45 com.adobe.Acrobat.Pro
0x00001e92 main + 94
46 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x97060992 kevent64 + 10
1   libdispatch.dylib
0x9b1888bd _dispatch_mgr_invoke + 238
2   libdispatch.dylib
0x9b188556 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: NSOperationQueue 0xc25a750
0   libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1   libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2   com.apple.Foundation
0x90e90641 +[NSThread sleepForTimeInterval:] + 170
3   com.adobe.Acrobat.framework
0x00d13a45 AcroSecurityBailOutImpl + 9612595
4   com.apple.Foundation
0x90dfe01f -[__NSOperationInternal _start:] + 753
5   com.apple.Foundation
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6   com.apple.Foundation
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7   libdispatch.dylib
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8   libdispatch.dylib
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9   libdispatch.dylib
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10 libdispatch.dylib
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11 libsystem_pthread.dylib
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12 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
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Thread 5:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 6:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 7:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 8:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 9:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
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4   com.apple.CoreServices.CarbonCore
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5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 10:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
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3   com.apple.CoreServices.CarbonCore
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4   com.apple.CoreServices.CarbonCore
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5   com.apple.CoreServices.CarbonCore
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6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
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10 libsystem_pthread.dylib
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11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 11:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
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10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 12:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
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5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
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7   AdobeACE
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8   com.apple.CoreServices.CarbonCore
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9   libsystem_pthread.dylib
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10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 13:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
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3   com.apple.CoreServices.CarbonCore
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4   com.apple.CoreServices.CarbonCore
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5   com.apple.CoreServices.CarbonCore
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6   AdobeACE
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7   AdobeACE
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8   com.apple.CoreServices.CarbonCore
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9   libsystem_pthread.dylib
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10 libsystem_pthread.dylib
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11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 14:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
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3   com.apple.CoreServices.CarbonCore
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4   com.apple.CoreServices.CarbonCore
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5   com.apple.CoreServices.CarbonCore
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6   AdobeACE
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7   AdobeACE
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8   com.apple.CoreServices.CarbonCore
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9   libsystem_pthread.dylib
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10 libsystem_pthread.dylib
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11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 15:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
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5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
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7   AdobeACE
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8   com.apple.CoreServices.CarbonCore
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9   libsystem_pthread.dylib
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10 libsystem_pthread.dylib
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11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 16:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
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2   libsystem_pthread.dylib
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3   AdobeAGM
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4   AdobeAGM
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5   AdobeAGM
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6   libsystem_pthread.dylib
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7   libsystem_pthread.dylib
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8   libsystem_pthread.dylib
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Thread 17:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
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3   AdobeAGM
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4   AdobeAGM
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5   AdobeAGM
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6   libsystem_pthread.dylib
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7   libsystem_pthread.dylib
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8   libsystem_pthread.dylib
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Thread 18:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
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3   AdobeAGM
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4   AdobeAGM
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5   AdobeAGM
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6   libsystem_pthread.dylib
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7   libsystem_pthread.dylib
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8   libsystem_pthread.dylib
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Thread 19:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
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Thread 20:
0   libsystem_kernel.dylib
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1   libsystem_kernel.dylib
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2   com.apple.CoreFoundation
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3   com.apple.CoreFoundation
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4   com.apple.CoreFoundation
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5   com.apple.CoreFoundation
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6   com.apple.AppKit
0x92956f18 _NSEventThread + 283
7   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
8   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
9   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 21:
0   libsystem_kernel.dylib
0x97060976 kevent + 10
1   com.adobe.Acrobat.framework
0x01356436 AcroSecurityBailOutImpl + 16176932
2   com.adobe.Acrobat.framework
0x012aab3f AcroSecurityBailOutImpl + 15474221
3   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
4   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
5   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 22:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad8a _pthread_cond_wait + 837
2   libsystem_pthread.dylib
0x9155cfa3 pthread_cond_wait + 48
3   com.adobe.amt.services
0x0d5b3f2c C_AMTUISwitchSuppressUpdates + 16864
4   com.adobe.amt.services
0x0d5ace78 C_EULA_SetState + 2166
5   com.adobe.amt.services
0x0d5b3f92 C_AMTUISwitchSuppressUpdates + 16966
6   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 23:: CVDisplayLink
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreVideo
0x9a70e540 CVDisplayLink::runIOThread() + 936
4   com.apple.CoreVideo
0x9a70e180 startIOThread(void*) + 159
5   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
6   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
7   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 24:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 25:: com.apple.appkit-heartbeat
0   libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1   libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2   libsystem_c.dylib
0x936a4f06 usleep$UNIX2003 + 60
3   com.apple.AppKit
0x92a21ddc -[NSUIHeartBeat _heartBeatThread:] + 2318
4   com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
5   com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
6   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 26:: com.apple.CoreAnimation.render-server
0   libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2   com.apple.QuartzCore
0x9495ea7d CA::Render::Server::server_thread(void*) + 232
3   com.apple.QuartzCore
0x9495e98c thread_fun + 29
4   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
5   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
6   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 27:
0   libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2   com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3   com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4   com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5   com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6   com.adobe.AcrobatPlugin.EFS
0x1301998f AcroPluginMain + 22458
7   com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
8   com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 28:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 29:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 30:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9960b1de ecx: 0x02b05500 edx: 0x00000000
edi: 0x00000154 esi: 0x00000000 ebp: 0xbfffe568 esp: 0xbfffe530
   ss: 0x00000023 efl: 0x00010286 eip: 0x9960b1e2   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1d1aff7 +com.adobe.Acrobat.framework (10.1.8 - 10.1.8) <B478D28D-E617-5A40-998F-2933D2AA17EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1faa000 - 0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2766000 - 0x2783ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2be2000 - 0x2bedffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7eb6000 - 0x7edbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0xb502000 - 0xb6faff7 +com.adobe.Acrobat.adm (10.1.8 - 10.1.8) <D85824B4-1025-5974-87DC-425E93B71FB1> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0xc0b4000 - 0xc0b5fff +cl_kernels (???) <BEF54366-E843-438F-BFC2-1D25EBAF015E> cl_kernels
0xc0e6000 - 0xc0e7ff1 +cl_kernels (???) <AA951449-5309-43FE-BE79-D49B762B1284> cl_kernels
0xc391000 - 0xc406ff7 +AcroSQLite (1) <F81C2344-7FFB-4D76-F332-31D1E72E74CC> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0xc46f000 - 0xc67afeb +com.adobe.AcrobatPlugin.EScript (10.1.8 - 10.1.8) <67EA11C4-F4E7-2427-2F99-968D87BA87AD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0xcc31000 - 0xd392fe7 +com.adobe.AcrobatPlugin.Comments (10.1.8 - 10.1.8) <DFF17291-33D1-E559-C6A2-4BDB64654343> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0xd50b000 - 0xd578ffb +com.adobe.amtlib (amtlib 3.5.0.34 - 3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0xd58f000 - 0xd5f6fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x1284c000 - 0x12937ff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0E-3CBB-9265-664D95EC791F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x12aea000 - 0x12af2fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x12b18000 - 0x12b88feb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x12b9c000 - 0x12bb7ff5 com.apple.security.csparser (3.0 - 55471) <163EF76C-D82D-3CB6-9EF1-4F579644B893> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x12d00000 - 0x12d28fff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x13000000 - 0x1302bfe3 +com.adobe.AcrobatPlugin.EFS (10.1.8 - 10.1.8) <DEA989C6-5B0F-57C7-7071-FC8858210760> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EFS.acroplugin/Contents/MacOS/EFS
0x50000000 - 0x502b7ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <C2A4FAFD-AFB3-342D-81A0-7388055CDD5C> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x8fea3000 - 0x8fed5417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9038cff7 com.apple.FinderKit (1.2 - 1.2) <97A5857E-B4D8-3473-8A54-147F36E63EFA> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x9038d000 - 0x9039bff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9039c000 - 0x903a8ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x903a9000 - 0x903e6ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x903ea000 - 0x903f3ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x903f4000 - 0x903f5fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x903f6000 - 0x903fdfff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x903fe000 - 0x90428fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x90429000 - 0x90443ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x90444000 - 0x90809ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9080a000 - 0x9080afff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9080b000 - 0x9080fffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x90810000 - 0x9084eff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90857000 - 0x90881ff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib
0x90882000 - 0x908c1ff5 com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x908c2000 - 0x90908fff libcurl.4.dylib (78) <EC84399F-5EA8-321B-B122-99730CC557C8> /usr/lib/libcurl.4.dylib
0x90909000 - 0x9090cffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x9090d000 - 0x90916fff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x90917000 - 0x9091affa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9091b000 - 0x9096cffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90a0e000 - 0x90a6cfff com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x90a6d000 - 0x90ab3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90ab4000 - 0x90ad1ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90ad2000 - 0x90b7dfff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x90b7e000 - 0x90b86fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x90b87000 - 0x90b9aff7 com.apple.idsfoundation (10.0 - 1000) <1C0CCF49-109E-3C34-96ED-466B7BEB8551> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x90b9b000 - 0x90b9eff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90b9f000 - 0x90ba3ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x90ba4000 - 0x90c2dfff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x90c2e000 - 0x90d3afff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x90d3b000 - 0x90d4bff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90d4c000 - 0x90d5aff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x90df6000 - 0x91121ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x911de000 - 0x911f7fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x911f8000 - 0x914e2fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x914e4000 - 0x91539ff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9153a000 - 0x9153dff3 com.apple.AppleSystemInfo (3.0 - 3.0) <99A923AE-121B-307D-AC1C-968976FBA225> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x9153e000 - 0x91548ff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x91549000 - 0x9154affd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9154e000 - 0x91556fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x91557000 - 0x9155effb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9155f000 - 0x9155ffff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91560000 - 0x9158cff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9158d000 - 0x9158dffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9158e000 - 0x915a0fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x915a1000 - 0x915aafff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x915ab000 - 0x91827ff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x91828000 - 0x9183eff9 com.apple.aps.framework (4.0 - 4.0) <B3D5B83C-4DDF-3E8E-A701-7931AE6FAF65> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
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0x91d1b000 - 0x91d24fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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0x91d2d000 - 0x91d82ff2 com.apple.Suggestions (3.0 - 137.1) <3914C088-5905-30B1-BA4A-3C778D3C3869> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x91d83000 - 0x91d8dff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x91d8e000 - 0x91db2fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x91db3000 - 0x91dbefff libcsfde.dylib (380) <C9E61AFB-1A9D-324B-9827-06B182CDD7B0> /usr/lib/libcsfde.dylib
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Hi kingq803,
This seems to be a licensing failure to me.
Please try the following steps and let me if that worked or not.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave

Adobe XI send for shared review is missing option for Adobe online services, where did it go?

I am using Adobe XI and trying to share a PDF file using Comments --> Review ---> Send for Shared Review. The option to share via Adobe Online Services is missing. What is causing this and how do I get that option back? I am working on a Mac in Safari. Screen shot below:

With Acrobat Pro 11.0.06 I have send more 188 files for shared review with deadline in June.
After the update (automatically in May) to 11.0.07 Monday June, 2 became a cold shower to me:
1) to start a new Acrobat.com-based shared review was not possible anymore
2) tracking of my 188 reviews was not possible anymore, "no active reviews" = empty tracking list !!
My temporary solution: uninstall 11.0.07 and reinstall 11.0.00 with NO automatic updating: stop updating at version 11.0.06.
Result: the tracking list is filled with all items.
Earlier this year Adobe announced end of life of Acrobat.com-based shared reviews at the end of this year 2014.
My question to Adobe: how long is this type of shared review supported ?
My complete workflows are based on it.

Dynamic Stamps Not Working in Adobe Acrobat Pro

Hi everyone, the dynamic stamps on Adobe Simultaneous Review are no longer working for us. I have Adobe Acrobat Pro 9 (it works for me) but it's not working for many other people (they have Adobe Acrobat Pro X). Does anyone know how we can fix this. I think the problem started occurring a few months ago.
Many Thanks!
Joy

You can shutting down Acrobat and then try moving (DO NOT DELETE - you may want put them back afterward if this doesn't work) the Collab and Sync folder out of the User's Acrobat folder and then rejoin the Shared Review to see if the Dynamic Stamps reappear.

Command line to Deactivate Adobe Acrobat Pro XI

We're just getting into software distribution remotely using "batch" like files. Is there a command line to deactivate a license for Adobe Acrobat Pro XI?
We've had a couple people leave and usually we reapply an image and reuse the workstation. The people that have Adobe Pro...I try to get to their machine to Deactivate the license...I want to make this part of my process when people leave one job for another....so need a command line to do it. Unless you have another solution for me. Thanks in advance.

@Test-Screen-Name
On the original disk I fine the "install.app" version 6.0.335.0
There is no seperat CS6 install app.
In the map "Payloads" I find
AcrobatProfessional10.0-EFG etc
AcrobatXProfessional10.0-mul
and many other files including
AdobeDesignWebPremium6-mul
AdobeDreamweaver files etcetera
So I can't find a separate "CS installer"
@Rave:
I install stand alone on my MacBook Air. Since this MBA has no disc drive I use the disc drive of my iMac. I copied the installation disk to my iMac and then with "sharing" from my iMac to MBA.

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Hi mattwillball,
Could you please let me know what version of OS are you using.
You might need to refer the following KB doc link for issue where Acrobat download and install process is stuck at 35% on MAC:
Installation Prompt to Close SafariNotificati
If this does not help, then please let me know if you get any other error message when installation is stuck.
Hope to hear from you.
regards,
Anubha

How can I move Adobe Acrobat Pro from my old laptop to my new one?

A few years ago I purchased Adobe Acrobat Pro. I recently purchased a new laptop. As such, I'd like to install Adobe Acrobat Pro on the new machine, however; I don't want to have to purchase it again. Does anyone know how I can move it from my old laptop to my new one?

I feel I've explained plenty what you must do but you aren't getting it.
All music on your old iPhone should be in your iTunes library on your computer. Transfer the music from your iTunes library on your computer to your new iPhone in the same way it was transferred from your iTunes library to your old iPhone - via the iTunes sync/transfer process.
Since you prefer the manual way, you must manually drag and drop the same 377 songs from your iTunes library to your new iPhone - in the same way the 377 songs were manually transferred from your iTunes library to your old iPhone.
Or you can sync which provides more options overall. Create an iTunes playlist for the 377 songs. Select Sync Music under the Music tab for your iPhone sync preferences with iTunes and choose selected playlists, artists, albums, and genres. Select the iTunes playlist below that includes the 377 songs followed by a sync.

Trouble with Adobe Acrobat Pro installation from Creative Cloud

When I attempt to install Adobe Acrobat Pro from Creative Cloud, it will always fail on the first attemp. If I retry, it installs it. Then, when I open a pdf document, the application quits in seconds. I get a modal window with the license agreement. However, it is blank and the pull downs are empty. I hit a dead end.
This is so aggravating; especially when Adobe is charging me for my membership every month.
What gives? Can someone help with this?
Brian

Brian which operating system are you using? Do you receive any specific errors during the installation process? If you are using a Windows operating system then please uninstall Acrobat using the Programs and Features control panel. Once done then please try using the Acrobat Cleaner Tool available at http://labs.adobe.com/downloads/acrobatcleaner.html.
Also you mentioned that the EULA window is blank you may also want to see Blank EULA screen appears on Acrobat XI launch - http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html. Solution 2 is not likely to be relevant unless you are using an operating system not currently supported by the Creative Cloud Desktop application.

Problems in Windows 8 creating PDF documents using Adobe Acrobat Pro 9.5.5

I am running Windows 8 with the latest version of MS Office (version 14) and Adobe Acrobat Pro 9.5.5. I was not having any problems making/printing PDF documents until about 30 days ago. The only things that I can think of that have changed during this time period is 1) I updated my Office Suite to version 14 from the previous version and, most recently, 2) my Adobe Acrobat Reader program was automatically updated to the latest version. I ended-up uninstalled Adobe Reader becuase the new program became my default for openning all Adobe PDF files, even when I tried to force my computer to use Adobe Acrobat Pro as the default (becuase doing so allows me to edit docments with features not available in the free Reader version). When I go to print a Word document, for example, to Adobe Acrobat, the process stalls/stops at the point where you are supposed to choose a location to print/safe the new PDF document file. All I get is the Save-As Screen with most of the buttons and folder tree blank (see example below). After 5-10 seconds, "not responding" shows up in the title of the Save-As Screen and I have to click the "X" box in the upper right corner to abort. This problem seems to have first started when trying to print pictures from the Windows picture viewer. After a while long, I noticed that the same problem occured when printing from my internet browser (Firefox), but I coudl still print from Word or Excel. Now, as of the last couple of days, I can't print from any program except the basic Paint software program. I think this may actually be a Windows issue because when trying to toublshoot this problem, I re-installed Adobe Acrobat Pro and it did not help. I also tried making PDF documents using the free PrimoPDF software and had the exact same problem. I have no idea where to go from here. All I know is that I desperately need to create PDF documents and cannot! Please help!!

You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

Adobe Acrobat Pro 9 crashing in Windows Vista - Need help

Hi,
I have installed Adobe Acrobat Pro 9 in my system which has OS Windows Vista with SP1 and everytime I open a pdf using my newly installed adobe acrobat it crashes.
The general trend it after 10 seconds from opening that pdf file, it just automatically closes itself. I checked the system process and didn't see the adobe process running after it closed itself. So I feel it just crashes for some unknown reason.
I have 1440 X 900 resolution. Don't know if that can be a problem, but I have tried reducing the resolution too but with no help.
Can anyone help me solve this problem.

Since this is a USER TO USER forum, not Adobe support, and as the
only way another user could reply is if they had that exact problem
and also had a solution, you may need to contact Adobe for help
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623

Adobe Acrobat Pro X Shared Review Process

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