Adobe Acrobat Pro XI Crashing When Entering Forms
Anytime I try to add a form to my pdf, it is version 1.6, it crashes. I have tried optimizing as well. I click Tools>Forms>Edit. I choose text box and click where I want it to go...then it crashes. Any ideas? Do you require any other information from me?
Hi Le'Andrew ,
Please refer to the following steps.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Launch the product and activate again with new serial number
Let us know how it goes.
Regards
Sukrit Dhingra
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Problem signature:
Problem Event Name: APPCRASH
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Exception Code: c0000005
Exception Offset: 0505546d
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Adobe Acrobat Pro 9 Crashes when trying to save pdf as Word doc.
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Found this in answer to a similar issue regarding crash on print. And my issue has been resolved ...
To avoid this crash try this workaround.
remove adobe PDF PPD from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Mitch -
Adobe Acrobat 9.5 crashes when OCR multiple files.
Adobe Acrobat 9.5 crashes when OCR multiple files. A window appears Adobe Acrobat has stopped working." Then Windows closes the program.
Log Name: Application
Source: Application Error
Date: 7/15/2013 9:08:55 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ENV12W7.dot.state.nv.us
Description:
Faulting application name: Acrobat.exe, version: 9.5.5.316, time stamp: 0x518ac052
Faulting module name: drs832.dll, version: 8.0.2.1088, time stamp: 0x47f2127d
Exception code: 0xc0000005
Fault offset: 0x0013c31f
Faulting process id: 0x109c
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Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\PaperCapture\drs832.dll
Report Id: d8a8f897-ed68-11e2-bae0-d4ae52c31ca5Please do check the Performance of your computer at that point of time .
As some time the usage also causes the issue that makes a software stopped working .
In order to chek the system performance , check the Task Manager and go to Performance tab .
If still the issue persists , try wih the following link :
http://helpx.adobe.com/acrobat/kb/acrobat-could-access-recognition-service.html -
Acrobat Pro XI - Crashes when Acrobat Preferences is Opened
Hi
Brief History:
I am in the UK and run Mac OS X 10.8.2. Other Adobe products are CS3 Master Suite and Acrobat Pro 8. All installed on the Start Up Drive.
Downloaded and installed the Trial version of Acrobat Pro XI, intent on UpGrading on the basis of a functional copy of Acrobat Pro 8 running on the Mac and duly registered in my Adobe Account.
Happy with the Trial version the UpGrade Licence was purchased and the Serial Number was used in an attempt to convert the software to a Licenced version. However a message, something similar to that shown, declared:
The Serial Number entered is valid. Acrobat cannot find a qualifying product.
Whilst seeking help on the Adobe web site a ‘Chat’ system message popped up and subsequently a very helpful CS Agent ‘talked’ me through the problem. With the aid of Challenge Codes Acrobat Pro XI was made to accept the input of the Serial Number.
It seemed to be the end of the problem, gone was the nag screen and everything seemed to be working well, leaving me to get on and enjoy using XI?
For a few days everything seemed OK, then I tried to view a PDF from a web site and a message appeared:
Adobe PDF Document
There is a problem with the Adobe Acrobat/Reader.
If it is running, please exit and try again. (4.9)
This subsequently appeared at every attempt to view any PDF from the web.
Downloading PDFs from web Links to the Mac and then opening them works without any problems.
Remedial Actions:
I have trashed the Acrobat Pro XI Preferences File (.plist), used Disk Utility to Repair Permissions and rebuilt the Launch Services Database amongst other things. None of these actions have made any improvement to the situation reported.
The prospect of uninstalling Acrobat Pro XI was considered but due to the problems converting to the Licenced version I decided that being able to partially use Acrobat was better than having nothing at all.
I moved on to see if anything could be done in Acrobat Preferences.
Acrobat Pro XI Crashes:
Opening Acrobat Pro XI, either with or without a PDF displayed, Acrobat opens and a few seconds after the Acrobat > Preferences Link is hit Acrobat Pro XI crashes. This happens for as many times as you care to try.
A substantial Report is generated and is sent to Apple but not Adobe.
Acrobat does not crash until Preferences is accessed.
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The fact that I always clearly inform that using the Telephone is difficult for me due to hearing problems was apparently of no consequence to this individual.
I Telephoned and waited for an hour before hearing a human voice, thankfully the line was quite good.
Unfortunately I was committed to other tasks and needed to break off from the conversation before any real progess was made.
The CS Agent arranged for me to receive a Call Back. The time for the Call Back came and passed along with a few more hours. Whilst I was making ‘another’ cup of coffee the phone rang for about 5 ‘rings’ and cut off. Naturally it was a withheld number, this may have been the expected call?
The Case that had been opened for this problem was upgraded with a copy of the Crash Report. On the next visit to my Account Case History all of my Cases were found to be marked as ‘Withdrawn‘ or ‘Not Appropriate’. IMO Adobe taking such retrospect action is not appropriate.
I will start the ‘on-line help’ journey again tomorrow but will not be holding my breath awaiting a successful outcome and feel that it may be better to ask some questions in this Forum:
1. Am I entitled to 90 Days, or any other period, of Free Support from Adobe?
2. What is the best way to proceed toward getting a resolution to these problems?
3. Can anyone offer a direct solution to the Acrobat Pro XI Crashing problem?
Any input will be gratefully appreciated, best wishes, GI met same problem.
I removed a plugin :
/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Spelling.acroplugin
then it worked.
The crash report gave me the hint:
Process: AdobeAcrobat [72661]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.01 (11.0.01)
Code Type: X86 (Native)
Parent Process: launchd [202]
Date/Time: 2013-01-21 16:51:41.497 +0900
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 347798 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 140 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 0761187F-7C9A-4454-8BE6-DA9EFF408594
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x906fcc5a __kill + 10
1 libSystem.B.dylib 0x906fcc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9078f5a5 raise + 26
3 libSystem.B.dylib 0x907a56e4 abort + 93
4 libstdc++.6.dylib 0x9ab89fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x9ab8817a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x9ab881ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x9ab882b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 ...inguistic.LinguisticManager 0x25e0da46 0x25e07000 + 27206
9 ...inguistic.LinguisticManager 0x25e16abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 ...dobe.AcrobatPlugin.Spelling 0x2289a733 AcroPluginMain + 112159
11 ...dobe.AcrobatPlugin.Spelling 0x2289a05e AcroPluginMain + 110410
12 ...dobe.AcrobatPlugin.Spelling 0x22899ffb AcroPluginMain + 110311
13 ...dobe.AcrobatPlugin.Spelling 0x2288facb AcroPluginMain + 68023
14 com.adobe.Acrobat.framework 0x6fb73f59 RunAcrobat + 1723997
15 com.adobe.Acrobat.framework 0x6fb73a9a RunAcrobat + 1722782
16 com.apple.CoreFoundation 0x954cea3b __CFRunLoopRun + 8059
17 com.apple.CoreFoundation 0x954cc3c4 CFRunLoopRunSpecific + 452
18 com.apple.CoreFoundation 0x954cc1f1 CFRunLoopRunInMode + 97
19 com.apple.HIToolbox 0x99c66d60 RunCurrentEventLoopInMode + 392 -
Acrobat Pro 9 - Crashes when trying to change Postscript Prefs
Hello all,
I have Acrobat 9 on an Apple Xserve running 10.7.5. I need to change the way Acrobat handles conversion from PDF to PS as the default is PS 2 not 3 plus other changes ...
When I try to access the panel the app freezes and the crashes ... If i try to access other Convert from PDF prefs in the same window it doesnt crash.
Partial error log ...
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Application Specific Information:
objc[2891]: garbage collection is OFF
Performing @selector(handleAction:) from sender UIT_NSButton 0x4e5a790
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9a183a69 CFURLCreateStringWithFileSystemPath + 265
1 com.apple.CoreFoundation 0x9a18394d CFURLCopyFileSystemPath + 45
2 AdobeAGM 0x7e728e70 PPDList_MacOSXCompressed::GetPPDFiles() + 592
3 AdobeAGM 0x7e8a2cd8 PPDListCache::GetPPDList() + 164
4 AdobeAGM 0x7e5ecaaa PrintSession::GetAvailablePPDFiles() + 18
5 AdobeAGM 0x7e7246db PrintSession_Mac_Carbon::GetAvailablePPDFiles() + 37
6 AdobeAGM 0x7e5ed9de _AGMPrintSessionGetAvailablePPDFilesProc_GetAvailablePPDFiles(AGMPrintSession*) + 40
7 com.adobe.Acrobat.framework 0x80a1b02c 0x7feb8000 + 11939884
8 com.adobe.Acrobat.framework 0x80044df7 RunAcrobat + 1615997
9 com.adobe.Acrobat.framework 0x80045c1f RunAcrobat + 1619621
10 com.adobe.Acrobat.framework 0x8001a1de RunAcrobat + 1440868
11 com.adobe.Acrobat.framework 0x8001fcac RunAcrobat + 1464114
12 com.adobe.Acrobat.adm 0x0ca504f8 ADMSpace::UITWindowAdapter::CreateWindowForDialog(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 574
13 com.adobe.Acrobat.adm 0x0ca505cc ADMSpace::UITWindowAdapter::Modal(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 68
14 com.adobe.Acrobat.adm 0x0ca98272 ADMUITConversionSuiteImp::ModalUITWindow(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 66
Alternate user tried but no luck and full uninstall of whole suite and reinstall of CS4 also has not worked.
Any suggestions appreciated.
MitchFound this in answer to a similar issue regarding crash on print. And my issue has been resolved ...
To avoid this crash try this workaround.
remove adobe PDF PPD from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Mitch -
Acrobat pro DC crashes when running preflight (digital printing, colors)
Have just installed acrobat dc, having used acrobat 8 earlier..
now i cant run preflight for digital printing wo crashing.
Process:
AdobeAcrobat [17194]
Path:
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
15.007.20033 (15.007.20033)
Code Type:
X86-64 (Native)
Parent Process: launchd [273]
Responsible:
AdobeAcrobat [17194]
User ID:
502
Date/Time:
2015-04-08 12:56:13.588 +0200
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: E47C2846-87CA-7968-63CC-5ACE7B35B3CD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000d0
VM Regions Near 0xd0:
-->
__TEXT
0000000108dc4000-0000000108dc7000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.PreflightLib
0x000000012f746f48 CInsp2CommonUI::CheckOpenPDFDoc(PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 2100
1 com.adobe.PreflightLib
0x000000012f7466a0 CInsp2CommonUI::CheckPDFDocument(_t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 296
2 com.adobe.PreflightLib
0x000000012e6ae097 CPreflightDlgManager::checkPDFDocument(CInsp2CommonUI*, _t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, bool, bool) + 547
3 com.adobe.PreflightLib
0x000000012f403d01 (anonymous namespace)::callExecuteProfile(CInsp2CommonUI*, bool, CPreflightDlgManagerHelper::EForceDynParamTypeHelper) + 5377
4 com.adobe.PreflightLib
0x000000012f3f6fc3 (anonymous namespace)::doCalls_(CInsp2CommonUI*, CPreflightFrameDlg::EMenu) + 359
5 com.adobe.PreflightLib
0x000000012f3f502a (anonymous namespace)::doCalls(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, bool, CPreflightFrameDlg::EMenu) + 816
6 com.adobe.PreflightLib
0x000000012f3f53c0 CPreflightDlgManagerHelper::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManagerHelper::EForceDynParamTypeHelper, bool, bool) + 76
7 com.adobe.PreflightLib
0x000000012e6ad411 CPreflightDlgManager::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManager::EForceDynParamType, bool, bool) + 77
8 com.adobe.PreflightLib
0x000000012f22e9e9 CPreflightFrameDlg::eventMenu(wxCommandEvent&) + 353
9 com.adobe.PreflightLib
0x000000013055e19a wxEvtHandler::ProcessEventIfMatchesId(wxEventTableEntryBase const&, wxEvtHandler*, wxEvent&) + 88
10 com.adobe.PreflightLib
0x000000013055e0ac wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 108
11 com.adobe.PreflightLib
0x000000013055eb03 wxEvtHandler::TryHereOnly(wxEvent&) + 73
12 com.adobe.PreflightLib
0x000000013055ea28 wxEvtHandler::ProcessEventLocally(wxEvent&) + 40
13 com.adobe.PreflightLib
0x000000013055e9b9 wxEvtHandler::ProcessEvent(wxEvent&) + 87
14 com.adobe.PreflightLib
0x000000013055e877 wxEvtHandler::ProcessPendingEvents() + 237
15 com.adobe.PreflightLib
0x0000000130599b9f wxAppConsoleBase::ProcessPendingEvents() + 121
16 com.adobe.PreflightLib
0x00000001302cfb6e (anonymous namespace)::MyTimerProc(__EventLoopTimer*, void*) + 402
17 com.apple.CoreFoundation
0x00007fff8e6cb3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
18 com.apple.CoreFoundation
0x00007fff8e6caf1f __CFRunLoopDoTimer + 1151
19 com.apple.CoreFoundation
0x00007fff8e73c5aa __CFRunLoopDoTimers + 298
20 com.apple.CoreFoundation
0x00007fff8e6866a5 __CFRunLoopRun + 1525
21 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
22 com.apple.HIToolbox
0x00007fff8e369a0d RunCurrentEventLoopInMode + 226
23 com.apple.HIToolbox
0x00007fff8e369685 ReceiveNextEventCommon + 173
24 com.apple.HIToolbox
0x00007fff8e3695bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
25 com.apple.AppKit
0x00007fff887af24e _DPSNextEvent + 1434
26 com.apple.AppKit
0x00007fff887ae89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
27 com.apple.AppKit
0x00007fff887a299c -[NSApplication run] + 553
28 com.adobe.Acrobat.framework
0x0000000108dd735b 0x108dcf000 + 33627
29 com.adobe.Acrobat.framework
0x0000000108dd5c40 RunAcrobat + 236
30 com.adobe.Acrobat.Pro
0x0000000108dc5cb2 main + 86
31 com.adobe.Acrobat.Pro
0x0000000108dc5c54 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff90754662 kevent64 + 10
1 libdispatch.dylib
0x00007fff84ca4421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff84ca4136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x6080004308c0
0 libsystem_kernel.dylib
0x00007fff90753a3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff91222dc0 nanosleep + 200
2 com.apple.Foundation
0x00007fff8a372cfd +[NSThread sleepForTimeInterval:] + 156
3 com.adobe.Acrobat.framework
0x0000000109cfb47b 0x108dcf000 + 15910011
4 com.apple.Foundation
0x00007fff8a2e9f31 -[__NSOperationInternal _start:] + 631
5 com.apple.Foundation
0x00007fff8a2e9bdb __NSOQSchedule_f + 64
6 libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
7 libdispatch.dylib
0x00007fff84ca67e3 _dispatch_async_redirect_invoke + 154
8 libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
9 libdispatch.dylib
0x00007fff84ca4082 _dispatch_root_queue_drain + 326
10 libdispatch.dylib
0x00007fff84ca5177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x00007fff8f512ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x000000010b7202e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x000000010b72021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010bab66c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff8894f05e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010923d02f 0x108dcf000 + 4644911
3 com.adobe.Acrobat.framework
0x000000010922ddb1 0x108dcf000 + 4582833
4 com.adobe.Acrobat.framework
0x0000000109d848bf 0x108dcf000 + 16472255
5 com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
6 com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9075464a kevent + 10
1 com.adobe.Acrobat.framework
0x000000010a551aab 0x108dcf000 + 24652459
2 com.adobe.Acrobat.framework
0x000000010a4a12bd 0x108dcf000 + 23929533
3 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
4 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
5 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff8a348ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1 com.apple.CoreFoundation
0x00007fff8e6d2a03 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff907549f2 read + 10
1 com.adobe.Acrobat.framework
0x000000010922c133 0x108dcf000 + 4575539
2 com.adobe.Acrobat.framework
0x000000010922a604 0x108dcf000 + 4568580
3 com.adobe.Acrobat.framework
0x00000001092341ac 0x108dcf000 + 4608428
4 com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
5 com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.adobe.AcrobatPlugin.EFS
0x000000010f6b041b 0x10f696000 + 107547
6 com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee008 0x11a28e000 + 3538952
2 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee425 0x11a28e000 + 3540005
3 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee75b 0x11a28e000 + 3540827
4 com.adobe.AcrobatPlugin.Comments 0x000000011a57ef13 0x11a28e000 + 3084051
5 com.adobe.AcrobatPlugin.Comments 0x000000011a77bc0f 0x11a28e000 + 5168143
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010a548189 0x108dcf000 + 24613257
3 com.adobe.Acrobat.framework
0x000000010a547100 0x108dcf000 + 24609024
4 com.adobe.Acrobat.framework
0x000000010a545257 0x108dcf000 + 24601175
5 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x000000000000d170 rdx: 0x000000000000d16f
rdi: 0x000000010c5bbf80 rsi: 0x0000000000000008 rbp: 0x00007fff56e37480 rsp: 0x00007fff56e370d0
r8: 0x0000000000000000 r9: 0x0000000000000009 r10: 0x0000000000001200 r11: 0x00000000e090031e
r12: 0x00006080008c3cd0 r13: 0x00007fea185c9a80 r14: 0x00007fff56e371d0 r15: 0x0000000000001006
rip: 0x000000012f746f48 rfl: 0x0000000000010202 cr2: 0x00000000000000d0
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x108dc4000 -
0x108dc6fff +com.adobe.Acrobat.Pro (15.007.20033 - 15.007.20033) <FD883658-7F81-3781-BF5A-E7160ECDEA5E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
0x108dcf000 -
0x10b279ff7 +com.adobe.Acrobat.framework (15.007.20033 - 15.007.20033) <22778E59-6EA4-3260-96A9-1641284117D2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x10b5ac000 -
0x10b6f9ff7 +com.adobe.ACE (AdobeACE 2.20.02.34252 - 2.20.02.34252) <DF2FA57B-FF8B-3AB3-8202-A48B685F3AF9> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10b713000 -
0x10bd0ffff +com.adobe.AGM (AdobeAGM 4.30.57.1 - 4.30.57.1) <717F95AB-749A-3578-9109-42CC1DC7DF89> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10c1f8000 -
0x10c217fff +com.adobe.BIB (AdobeBIB 1.2.03.34252 - 1.2.03.34252) <AC4C9DD4-7FFA-3ABC-AF3D-5BB1201EC482> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10c21f000 -
0x10c544ff7 +com.adobe.CoolType (AdobeCoolType 5.14.04.34252 - 5.14.04.34252) <6E348DF6-055E-3008-8B75-3D9A6EB0C16E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10e1ef000 -
0x10e1f1ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10e50f000 -
0x10e533ff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.9.0.33931 - 3.9.0.33931) <FC64B09E-8B23-3E05-B03A-5CB9BFB60586> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Shared Expat
0x10f62c000 -
0x10f63efff libTraditionalChineseConverter.dylib (61) <A182514D-426F-3D5F-BA69-4C4A4680ECB8> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x10f683000 -
0x10f692fff libSimplifiedChineseConverter.dylib (61) <F5827491-A4E3-3471-A540-8D1FE241FD99> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x10f696000 -
0x10f6c0fff +com.adobe.AcrobatPlugin.EFS (15.007.20033 - 15.007.20033) <A0971EEF-0C45-37F3-859B-16E4846C7125> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/EFS.acroplugin/Contents/MacOS/EFS
0x10f6cc000 -
0x10f6d2fff com.apple.SymptomReporter (1.0 - 1) <F4638872-23B4-3A50-8BBF-EC270E926C1B> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter.framework /SymptomReporter
0x10f7ce000 -
0x10f7e9ff9 com.apple.security.csparser (3.0 - 55471.14.21) <07C5184F-D862-324B-B878-EC0474A8624B> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/cspa rser
0x10f802000 -
0x10f823ff7 libKoreanConverter.dylib (61) <22EEBBDB-A2F2-3985-B9C7-53BFE2B02D08> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x10fdaa000 -
0x10fdc6fff libJapaneseConverter.dylib (61) <94EF6A2F-F596-3638-A3DC-CF03567D9427> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x1107cb000 -
0x110843fff +com.adobe.AcroSQLite (AcroSQLite - 1.0.0) <231E5716-70E9-3ECF-8F9D-C802F14DE920> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x11084e000 -
0x1108f1ff7 ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x113664000 -
0x11368bff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4F41AFEC-269C-36D3-8160-93FD31B67206> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1136b6000 -
0x1136b8fff +AcrobatUpdateHelperLib.dylib (1) <A1B780FD-80BE-3A94-BB16-2C771662B2B5> /Library/Application Support/Adobe/*/AcrobatUpdateHelperLib.dylib
0x11379f000 -
0x113816ff7 com.apple.xquery (1.3.1 - 30) <2F2DC0D6-456F-33A0-8537-E0C651F6817C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x113d5a000 -
0x113e5bfff +com.adobe.amtlib (9.0.0.2 - 9.0.0.2) <3F115300-9436-3FC8-96E3-0CAFC726F02C> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/amtlib.framework/amtlib
0x113e6e000 -
0x113f7cfef +IMSLib.dylib (9.0.0.1 - 9.0.0.1) <EDA20438-C11A-34A6-8718-62A6CFB27525> /Applications/Utilities/Adobe Application Manager/*/IMSLib.dylib
0x11441e000 -
0x11445bfff +com.adobe.AcrobatPlugin.PaperCapture (15.007.20033 - 15.007.20033) <739013D4-6018-385A-B615-777BE5822BA3> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PaperCapture.acroplugin/Contents/MacOS/PaperCapture
0x1146fa000 -
0x114764ff7 +com.adobe.AcrobatPlugin.Spelling (15.007.20033 - 15.007.20033) <72D24790-DEB5-36A2-8959-662FA0A81A56> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Spelling.acroplugin/Contents/MacOS/Spelling
0x114770000 -
0x1147ecff7 +com.adobe.linguistic.LinguisticManager (9.0.0 - 21429) <4D65F948-FC77-3DCB-8370-995E98502B48> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x11a28e000 -
0x11aa7fff7 +com.adobe.AcrobatPlugin.Comments (15.007.20033 - 15.007.20033) <D44862C6-B06C-35E7-80CF-D8CC6F38BD10> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Comments.acroplugin/Contents/MacOS/Comments
0x11aae4000 -
0x11abc0fff +com.adobe.AXEXSLT (AdobeAXSLE 3.9.0.33931 - 3.9.0.33931) <CCB15652-F2E9-3D4F-825D-AA1012DD1E97> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
0x11ac53000 -
0x11ae63fff +com.adobe.AcrobatPlugin.EScript (15.007.20033 - 15.007.20033) <ED781A57-96C4-335D-AEE4-F4DB1CE95640> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/EScript.acroplugin/Contents/MacOS/EScript
0x11aed9000 -
0x11b072ff7 +com.adobe.AcrobatPlugin.DigSig (15.007.20033 - 15.007.20033) <7EA0A86E-F214-3E24-ABB3-448EEF35E673> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/DigSig.acroplugin/Contents/MacOS/DigSig
0x12a280000 -
0x12b201ff7 +com.adobe.AcrobatPlugin.AcroForm (15.007.20033 - 15.007.20033) <66032FC6-B61E-3E99-A8BB-E502B9F6CE76> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/AcroForm.acroplugin/Contents/MacOS/AcroForm
0x12b653000 -
0x12c174ff7 +com.adobe.AcrobatPlugin.PPKLite (15.007.20033 - 15.007.20033) <E88ADCE1-119A-3D02-ACB6-EFEA0FF9E2F2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PPKLite.acroplugin/Contents/MacOS/PPKLite
0x12c218000 -
0x12c2cbff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 15 - 81.157285) <C07C646A-64B4-383F-A3F0-6E39FE41347D> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x12c783000 -
0x12d4c8fff +com.adobe.ICUData (4.0 - 3.61) <B9864D01-126E-3C56-B04C-993F9890F6AD> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/ICUData.framework/Versions/4.0/ICUData
0x12d4dc000 -
0x12d5dfff7 +com.adobe.ICUUnicode (4.0 - 3.61) <CE487901-E84A-3E54-95AB-91F2EAF57F6A> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/ICUUnicode
0x12dbd1000 -
0x12e278ff7 +com.adobe.AcrobatPlugin.MakeAccessible (15.007.20033 - 15.007.20033) <808A13B5-DC95-30C8-8034-530CD5BAFEF6> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/MakeAccessible.acroplugin/Contents/MacOS/MakeAccessible
0x12e2bd000 -
0x12e341fff +com.adobe.AcrobatPlugin.Checkers (15.007.20033 - 15.007.20033) <7EDECAD0-1B84-3FDD-838E-65D0650AD28C> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Checkers.acroplugin/Contents/MacOS/Checkers
0x12e3be000 -
0x12e419fff +com.adobe.Preflight (Preflight version 15.0.0 [149] - 15.0.0 [149]) <74B71A2C-9CA6-3408-BBBF-0DF787B22AFE> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Preflight.acroplugin/Contents/MacOS/Preflight
0x12e46d000 -
0x131290fe7 +com.adobe.PreflightLib (PreflightLib version 15.0.0 [149] - 15.0.0 [149]) <373B9C57-EDFE-3F6A-A521-3D2015975162> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Preflight.acroplugin/Contents/Frameworks/PreflightLib.framew ork/PreflightLib
0x132239000 -
0x1322daff7 +com.adobe.AcrobatPlugin.Scan (15.007.20033 - 15.007.20033) <0D945969-F2BF-34D7-A61D-94A069DC4056> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Scan.acroplugin/Contents/MacOS/Scan
0x132529000 -
0x132550ff7 +com.adobe.AcrobatPlugin.Updater (15.007.20033 - 15.007.20033) <8C9191EB-FD53-3D1D-B351-5903B6584CC1> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Updater.acroplugin/Contents/MacOS/Updater
0x7fff678e3000 -
0x7fff67916817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
0x7fff8371a000 -
0x7fff83724ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8372b000 -
0x7fff83764ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff83765000 -
0x7fff8379affc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8379b000 -
0x7fff838cbff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff838cc000 -
0x7fff83919ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff839af000 -
0x7fff839b9ff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff839ba000 -
0x7fff83eddfff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x7fff83ede000 -
0x7fff83ee8ff7 libcsfde.dylib (380.70.2) <3ACB87D7-A81C-3C45-B648-AD27F1B9D841> /usr/lib/libcsfde.dylib
0x7fff83eef000 -
0x7fff83f1bff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdminis tration
0x7fff83f1c000 -
0x7fff83f4bfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff83f4c000 -
0x7fff83fe7ff7 com.apple.PDFKit (2.9.2 - 2.9.2) <0CDC6467-9227-3D98-B4D4-660796AE9F6B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x7fff83fe8000 -
0x7fff84026ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff840be000 -
0x7fff84212ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff84213000 -
0x7fff84266fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x7fff84267000 -
0x7fff8427fff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff84297000 -
0x7fff842e0fff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff84abd000 -
0x7fff84aecfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff84ca1000 -
0x7fff84cbbfff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff84cbc000 -
0x7fff84dc2ff7 com.apple.ImageIO.framework (3.3.0 - 1044) <3BCCF2AE-CF1F-3324-A371-DF0A42C841A2> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff851ee000 -
0x7fff855cfffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff855d0000 -
0x7fff855ddfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff85692000 -
0x7fff856ebfff libTIFF.dylib (1044) <FBC5800B-7F34-3755-A44E-7B37B3E0B32E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff856f9000 -
0x7fff8572afff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8572b000 -
0x7fff8572cffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff85894000 -
0x7fff85894fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85895000 -
0x7fff858aeff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff85def000 -
0x7fff860c0ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff861a2000 -
0x7fff861cbff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff861cc000 -
0x7fff86414ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff86415000 -
0x7fff86479fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x7fff8647a000 -
0x7fff8647afff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff8647b000 -
0x7fff872cfff7 com.apple.WebCore (9537 - 9537.78.1) <56C3D4BF-2495-3FD2-8212-91AF7DF693B8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x7fff872e3000 -
0x7fff872e5ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff872e6000 -
0x7fff87301ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff87302000 -
0x7fff8730dff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8730e000 -
0x7fff8731aff7 com.apple.OpenDirectory (10.9 - 173.90.1) <F08601E8-F7E8-3222-AD05-6A26003779CF> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8731b000 -
0x7fff87332fff com.apple.ScriptingBridge (1.3.1 - 63) <CE24DD07-7A89-3105-AE57-A1BED0189292> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x7fff87333000 -
0x7fff87364ff7 libTrueTypeScaler.dylib (111.1) <697E72D0-8D79-3BB7-8AF5-46875AC9A4BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff87365000 -
0x7fff87798ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff87799000 -
0x7fff87824ff7 libCoreStorage.dylib (380.70.2) <BD993BC8-ED54-3DC1-B28B-3B6AC77E8E5C> /usr/lib/libCoreStorage.dylib
0x7fff87848000 -
0x7fff878bbfff com.apple.securityfoundation (6.0 - 55122.3) <0FDC8F53-104C-3938-A852-5B33C30BAAD5> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff878bc000 -
0x7fff87974ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff87975000 -
0x7fff8797cff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
0x7fff87994000 -
0x7fff87998fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff87b2a000 -
0x7fff87b2afff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87b2e000 -
0x7fff87b36fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff87bd1000 -
0x7fff87bd4ffa libCGXType.A.dylib (599.35.4) <A2B493FD-2EDE-3BC2-A281-2381E0156411> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff87bd5000 -
0x7fff87cb1fff libcrypto.0.9.8.dylib (52) <ED7F3865-10D4-346B-8C9C-D968EB3B5D35> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87cb2000 -
0x7fff87cb3ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff87cb4000 -
0x7fff87cb6ff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff87cb7000 -
0x7fff87cb9ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff87cba000 -
0x7fff87fa4fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff881c6000 -
0x7fff8859dfef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff885a7000 -
0x7fff885c2ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff885c8000 -
0x7fff885e1ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff885e2000 -
0x7fff885ebffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff885ec000 -
0x7fff885ecfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff88659000 -
0x7fff886a4fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff886a5000 -
0x7fff886b8ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x7fff886b9000 -
0x7fff886b9ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff886ba000 -
0x7fff886c1fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff886c2000 -
0x7fff886cbfff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff8871d000 -
0x7fff8878afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8878b000 -
0x7fff89301ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff89302000 -
0x7fff89304fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff89305000 -
0x7fff89364fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8939b000 -
0x7fff8939efff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff8939f000 -
0x7fff893e1ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff893ec000 -
0x7fff893edfff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff893ee000 -
0x7fff893f1ffc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff89432000 -
0x7fff89466fff libssl.0.9.8.dylib (52) <51C844FF-D7CD-3525-9ABB-84B8DD11D5E4> /usr/lib/libssl.0.9.8.dylib
0x7fff89467000 -
0x7fff8946dff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff896f8000 -
0x7fff89710ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff89711000 -
0x7fff8977dfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8977e000 -
0x7fff897b6ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff897b7000 -
0x7fff897bcfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff897bd000 -
0x7fff897ceff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff897cf000 -
0x7fff897f4ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff89880000 -
0x7fff89901fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff89902000 -
0x7fff89912ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff89913000 -
0x7fff89a35fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff89a36000 -
0x7fff89d6cfff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff89d7a000 -
0x7fff89da4ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff89dfb000 -
0x7fff89e22ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff89e23000 -
0x7fff89e74fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89e7e000 -
0x7fff89e7fff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff89f98000 -
0x7fff89fa9ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff89faa000 -
0x7fff8a20effd com.apple.security (7.0 - 55471.14.21) <B3C61C91-E9D6-3A3C-99CF-665D54D13C34> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8a20f000 -
0x7fff8a215fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x7fff8a216000 -
0x7fff8a21ffff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8a222000 -
0x7fff8a230fff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CoThanks for reporting this issue.
Regrettably, I have not been able to reproduce this problem on my MacOS 10.9.5 with any of my sample PDF files.
Some additional questions:
(1) Does this happen with any and all PDF files you attempt to apply this Preflight profile to?
(2) Are you simply checking or fixing using the profile?
(3) Does Acrobat crash when using other, similar profiles? If so, which do crash and which don't?
(4) Are you using the English version of Acrobat or some other language version?
(5) Do you have any plug-ins installed?
Let me know the answers to these questions and we will try to proceed from there.
- Dov -
Adobe Acrobat Pro 9 crashing in Windows Vista - Need help
Hi,
I have installed Adobe Acrobat Pro 9 in my system which has OS Windows Vista with SP1 and everytime I open a pdf using my newly installed adobe acrobat it crashes.
The general trend it after 10 seconds from opening that pdf file, it just automatically closes itself. I checked the system process and didn't see the adobe process running after it closed itself. So I feel it just crashes for some unknown reason.
I have 1440 X 900 resolution. Don't know if that can be a problem, but I have tried reducing the resolution too but with no help.
Can anyone help me solve this problem.Since this is a USER TO USER forum, not Adobe support, and as the
only way another user could reply is if they had that exact problem
and also had a solution, you may need to contact Adobe for help
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623 -
Why is Adobe Acrobat Pro 9 crashing after my upgrade to Mountain Lion?
OK. The day I upgraded to Mountain Lion was the day that Adobe Acrobat Pro 9 stopped working for me. I have tried re-installing Pro and now I'm getting the error message that "Licensing for this product has stopped working." I have been all over the Adobe boards and everything is written towards fixing problems pre-Mountain Lion.
I tried a License Recovery Launcher and the problem there is that Power PC are no longer supported. Does the fact that Power PC apps are no longer supported have anything to do with this or are their other issues? Does anyone have any constructive solutions?
I can't believe that there is not more discussions about this so any thoughts would be appreciated. Thanks!Mine is crashing, too, and I must assume that the 9.5.2 update is the cause. Version 9.5.1 of Acrobat Pro worked perfectly well on 10.8.2 in every aspect. My crashes occur on trying to save as "Adobe PDF Files, Optimized".
I think, it is not OSX at fault here but the Adobe update; I found a (PC related) post on the adobe forums. Hopefully a fix will be issued by Adobe. I wonder if it could be a font issue? -
Acrobat Pro 8 crashing when trying to combine multiple PDFs
I'm using Adobe Acrobat Pro 8.1.6. I have a folder with 17 PDF files in it. I highlight them all, right-click and click "combine supported files in Acrobat..." The wizard comes up. I click "next" and then "create" and it starts combining but during the progress it will crash and give me a "debug" "send" or "dont send" error message. I try it again and it will crash on a different spot in the progress than the time before. This happens 9 out of 10 times but sometimes it will finish and I can save the file successfully. I am having this problem on multiple machines. I installed the trial version of Acrobat Pro 9.0 but it did the same thing. I uninstalled my anti-virus but the problem persists.
Below is what I get if I click "To see what data this error report contains, click here"
Error signature:
AppName: acrobat.exe AppVer: 8.1.0.137 ModName: acrobat.dll
ModVer: 8.1.6.21 Offset: 00354877
attached is the dump file it makes
Please help! Thanksbump
-
Adobe Acrobat 8 & 9 crash when I hit print. Fix?
Process: AdobeAcrobat [630]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.1.0 (9.1.0)
Code Type: X86 (Native)
Parent Process: launchd [104]
Date/Time: 2009-04-21 15:49:05.498 -0400
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x94822133 CFStringGetCString + 307
1 AdobeAGM 0x7e6a2e6a AGMPrintCarbonPrinterList::PrinterList_OSX::GetDict() + 1722
2 AdobeAGM 0x7e6a3be7 PrintSession_Mac_Carbon::CreatePrinterListDict() + 109
3 AdobeAGM 0x7e56ab64 _AGMPrintSessionCreatePrinterListDictProc_CreatePrinterListDict(AGMPrintSession*) + 40
4 com.adobe.Acrobat.framework 0x80a5bbd0 0x7fe4b000 + 12651472
5 com.adobe.Acrobat.framework 0x8023c79b CopiesPagesPDE_Open + 1591135
6 com.adobe.Acrobat.framework 0x800b1439 CopiesPagesPDE_Prologue + 6241
7 com.adobe.Acrobat.framework 0x800b2948 CopiesPagesPDE_Prologue + 11632
8 com.adobe.Acrobat.framework 0x800b2cab CopiesPagesPDE_Prologue + 12499
9 com.adobe.Acrobat.framework 0x800b2d7a CopiesPagesPDE_Prologue + 12706
10 com.adobe.Acrobat.framework 0x803e9ab1 CopiesPagesPDE_Open + 3349109
11 com.adobe.Acrobat.framework 0x801126c4 CopiesPagesPDE_Open + 370312
12 ...dobe.AcrobatPlugin.AcroForm 0x7b9d37bf AcroPluginMain + 763895
13 com.adobe.Acrobat.framework 0x80312b17 CopiesPagesPDE_Open + 2468571
14 com.adobe.Acrobat.framework 0x80312c2f CopiesPagesPDE_Open + 2468851
15 com.adobe.Acrobat.framework 0x80084608 RunAcrobat + 2322894
16 com.apple.AppKit 0x96b0d53b -[NSApplication sendAction:to:from:] + 112
17 com.apple.AppKit 0x96e0d066 -[NSCarbonMenuImpl performMenuAction:withTarget:] + 339
18 com.apple.AppKit 0x96bbbc86 -[NSMenu _performKeyEquivalentWithDelegate:] + 367
19 com.apple.AppKit 0x96bbbd20 -[NSMenu _performKeyEquivalentWithDelegate:] + 521
20 com.apple.AppKit 0x96bbb7f4 -[NSMenu performKeyEquivalent:] + 79
21 com.adobe.Acrobat.framework 0x80083a65 RunAcrobat + 2319915
22 com.apple.AppKit 0x96bba3ac -[NSApplication _handleKeyEquivalent:] + 492
23 com.apple.AppKit 0x96ad716b -[NSApplication sendEvent:] + 3999
24 com.apple.AppKit 0x96a3469f -[NSApplication run] + 847
25 com.adobe.Acrobat.framework 0x7fe4e04c RunAcrobat + 3090
26 com.adobe.Acrobat.framework 0x7fe4d578 RunAcrobat + 318
27 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
28 com.adobe.Acrobat.Pro 0x0000264a start + 258
29 com.adobe.Acrobat.Pro 0x00002571 start + 41First I'm assuming the printer works with every other program OK, is the true?
Second type a small note using TextEdit and save it as a .pdf to your desktop. Does it print OK?
Third connect your printer directly to your computer via USB, Firewire etc. and try printing. Does it print OK?
Forth there are two ways to print a document. Choose File>Print and in the "Copies & Pages" section choose "Advanced" choose (if the upper left) "print as image". Does it print now?
Fifth try a different printer, connected directly to the computer. Does it print now?
I use Mac OS X 10.4.11 with several printers all day long. Usually #4 does the trick. Let me know.
John Schubert -
Adobe Acrobat Pro 8 hangs when text is highlighted
When I have a pdf open in Adobe Acrobat Pro and I highlight some text within the document, (preparing to copy part of it), it hangs and I get the following message:
"Adobe Acrobat 8.0 has stopped working". It "checks for a problem" but then simply closes and I lose whatever I've been doing. :-( Any suggestions?Also check if there are updates for Acrobat 8.x available.
-
Acrobat Pro XI crashes when 'Save As' is used for a package that had been edited?
We have a package that is opened, edited and then we try to use 'Save As' to save it and Acrobat Pro XI crashes. No error codes are displayed and nothing is logged in any event log.
Our work around - First save the package in the final distination folder then open it, edit it and save it.
Is there a known issue with using the 'Save As' option for a package?We have a package that is opened, edited and then we try to use 'Save As' to save it and Acrobat Pro XI crashes. No error codes are displayed and nothing is logged in any event log.
Our work around - First save the package in the final distination folder then open it, edit it and save it.
Is there a known issue with using the 'Save As' option for a package? -
Adobe Acrobat Pro XI crashes every time I try to open it on Mac OSX 10.9.3
I recently downloaded the latest version of Adobe Acrobat Pro XI and installed it on my Mac running OSX 10.9.3
Every time I try to open the application, it tries to open the application and then gives me an error of "Acrobat quit unexpectedly" with a long trail of code.
I do not know what to do to get this application working properly.
PLEASE HELPHi Sam,
Doing repair disc permissions, normally should not create problems, reason being this is Apple's own built-in utility.
I am guessing there might have been permission issues already on your computer and repair disk permission tried to resolve that problem. But if the problem is severe these things may happen.
I would suggest you first you may try it again if that didn't resolve you should contact Apple support. They may help to repair the permissions.
~Ajlan Huda. -
I am attempting to download pdf's from a library search on JSTOR. I can view the pdf but cannot download them as they say "The Adobe Acrobat plugin has crashed". I have been to the firefox plugin check and have updated Adobe Acrobat three times in the last hour, but it still says my plugin is not up to date. This leads me to believe that this may be the source of my crash errors.
I updated Adobe Flash from the same firefox plugin check page and after one try it now says I am up to date, so my system is obviously accepting these updates.
Help!!!!!The following solution is useful for people who have the full version of Acrobat 9, but are getting the error message "the Adobe Acrobat plugin has crashed". You probably want the features in the full version of Acrobat, but still need to be able to open PDF files from your Firefox browser.
Go to Tools > Options > Applications. Scroll down and change all of the Adobe Acrobat files to open with Acrobat 9 (or whatever version you have) instead of "Use Adobe Acrobat (in Firefox)". This may not be as handy as having it use Acrobat inside the Firefox browser, but it will still let you open PDF files without having to uninstall the full version of Acrobat. Hope this helps.
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