Adobe Acrobat Pro XI Shutting Down

I have downloaded Adobe Acrobat XI Pro, it shuts down and sends a report to Apple. I have tried uninstalling and reinstalling the program but it keeps shutting down every few minutes. Any suggestions?

Chrissie11 wrote:
I have also called Adobe and they were unable to help me.
Why not? If I paid for a product and they told me that, I would either request a refund or drop them and find a Mac friendly product.

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Adobe Acrobat pro keeps shutting down

each time i try adding a new blank page the software stops working and gives me an error message "Adobe Acrobat has stopped working, not sure why as the software worked fine for the first few days

Hi paulrees12
Are you adding a new blank page to an exisiting PDF?
Does it happen with all the files?
Try launching as an admin and then check..
What is the version of acrobat you're using ?
What is the OS ?

Error Message: Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.

Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
Does anyone have any idea what may be causing this issue and how to resolve it?
Thanks in advance for any suggestions.
By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

Another: a serious error has occurred that requires Adobe Premiere Pro to shut down

I know a few people have had the same notification:
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
I have tried a whole series of things to fix it and no luck. Here are all the computer stats... does anyone have any ideas???
Premiere Pro
Version number: CS5, with most recent update
Installation language: English
Updates applied: Most recent… installed AFTER problem started
Project/sequence settings… NA
Operating System
Name: Windows 7, 64bt
Update/patch level: Service Pack 1
Installed language: English
Display resolution and color depth. 1920x1080; 32bit color
CPU type and speed Core i7 950
Amount of memory (RAM) 12GB
Video card
Manufacturer: Nvidia
Model: FX3800
Driver version: Latest (installed after errors started)
Number of monitors (displays): in use 2 (with one disabled for testing)
Audio card
Manufacturer Gigabyte Technology 82801J HD Audio Controller
Model
Driver version: 6.1.7601.17514 (latest version)
Each hard drive's capacity and space remaining Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
C and D, no partitions. D is raided, controlled by hardware controller. All software on C. Media kept on D.
Hardware capture device NA
Manufacturer
Model
Driver version number
Capture software NA
Name
Company
Version
Comprehensive list of third-party plug-ins you installed.
None for Premiere I don’t think. A couple for After Effects. Have been installed for a while with no recent updates.
Exact text of any error messages
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
Explain clearly what you want to do, what you are doing and what the result is
Open Premiere to do some work
Be sure to mention if it is something that worked before using the same procedure
Nothing has changed on the PC prior to program failure.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
Tried:
Reinstalling
Reducing to one screen.
Holding Shift when starting until first screen (New/ Open Existing/ Help)
Holding Ctrl, Shift Alt when starting until first screen (New/ Open Existing/ Help)
Programme crashed regardless of clicking directly on loading icon and opening New or Existing via first load screen, or via clicking directly from a project file.
Removed all fonts installed since last opened.
Restarting.
Updated Graphics Driver.
Updated Premiere

Hi guys; I thought I would share my experience and how I managed to fix this problem. It might help someone.
In my case I kept receiving this message; eventually after re-launching Premiere, I actually paid close attention to the "software loading" information and saw that it got stuck on my installed "Colorista ii" which is a colour grading software.
Now the red bulb came on my head ping!
I recently just upgraded my Mac to the OS X Yosemite & that affected pretty much any non-updated application, which in my case was that and many more of the Red Giant Pacakge; so I searched for the upgrade via Red giant Link, and low and behold I found it and did so. Immediately everything loaded up perfectly fine.. and now can't even do the work, cos I'm so exhausted from an 'almost heartattack'; so going to sleep and commence later in the day I guess..
Now, you might probably want to check if any application on your system needs upgrading to whatever is the operating system on your Mac or PC at this very time. It might help.
Always back-up.
I hope I helped someone :-)
@ToleXElijah
Extreme Studio Manager

A serious error occurred that requires adobe Premier pro to shut down

Por favor alguien ha solucionado este problema?. Me ocurre solo después de haber exportado el proyecto como AVI, si lo quiero volver a activar aparece el mensaje "a serious error occurred that requires adobe Premier pro to shut down".
la solución que aparece en un foro de eliminar ciertos softwares de sonido no funciona porque no tengo esos programas.
Si alguién dió con la solución o cuañquier experiencia al respecto, quedaré muy agradecido..
Eduardo

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

'Sorry a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project'. What is the solution? (Mac)

There is an error that says when I am open my project: 'Sorry a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project'. What is the solution? (mac)

This happens to me all the time too. When I attempt to reopen, it makes a "copy of" my project. This is frustrating and happiness often.

Sorry, a serious error has occured that requires adobe premiere pro to shut down

Every time I start premiere pro, i get this message
Sorry, a serious error has occurred that requires adobe premiere pro to shut down. We will attempt to save your current project.
I have no idea why this is happening because the program has been working fine for nearly 7 months.
My ram is 2gb, I have a c2d processor and a powerful psu and a gfx card.
Any ideas as what I can do, I have already reinstalled, removed vst plugins and reset all sorts of preferences and caches.
THank you

Head to the Adobe site's 'knowledgebase', type optimise CS3 for (Windows XP, if that's what your using) and following the instructions there, house clean. I find doing this helps clean out those nasty messages

"A Serious Error Has Occurred That Requires Adobe Premiere Pro to Shut Down"

"A Serious Error Has Occurred That Requires Adobe Premiere Pro to Shut Down" Pops up every time I export a video.. I have 2 TB of space where i'm exporting so thats not the issue... I'm using RED Giant Pluraleyes to match multiple cameras but other then that, there are no other 3rd party plug ins being used...
This is very frustrating. I'm using updated CC and have tried shutting down the computer (iMac) and tried exporting to different locations on and off my HDD.
What am I supposed to do?

So, opening a new project works?

Adobe Premiere CC Trial Version "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down." PLEASE HELP!

Every time I open any project in Adobe Premiere CC Trial Version, I get the message "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will try to save your project." I can't edit at all and am totally stuck. Please help!
It's terrible that this is happening on the trial version as it's making me want to go straight back to FCP! Also - I've tried switching external hard drive and that also doesn't work.
Thank you!

So, opening a new project works?

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.

Every time I place a video into the sequence timeline, this error message pops up, "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." and then Premiere crashes.
I tried uninstalling all products and then reinstalling them, and the problem is still there.
What can I do to fix this?

@RoninEdits, Thanks for the response.
But yeah, I've tried both the Mercury Playback Engine GPU Acceleration AND Software Only and its the same issue with both.

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down! Frustrated.

I keep getting this error went stating a project. I import the media and then *bang* I am hit with this error message. I have searched around for a solution and can't find one. It was working perfectly up until 4/5 days ago. I also updated to the latest version of Adobe Premiere Pro via the creative cloud.
Can you help?
Thanks,
Eimear

Hi Arjun,
I am using a Mac and it is happening with all files I import. I have restarted my Mac, changed folder locations etc etc but still won't work.
So you have any suggestions?

"sorry, a serious error has occurred that requires Adobe premiere pro to shut down. We will attempt to save your current project" What should I do?

j@m,

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
Especially needed is...
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt t

what do i do when this occurs?

Thank you Last House. I will, in keeping with my M.O. make the purchase. Whatever it takes in my attempt to make this program work. (I have had all good with WD)
IdrtvEditor, spent an afternoon with the computer take-over as well and they didn't know what was wrong. One thing I found is that I can't trust that a capture has actually completed. I looked all through my files, knowing that I had captured this particular segment of the reception. Started to freak out and then realized It had. The first one minute and a half of it. The same thing happened while adobe support was in the computer. He had no idea, and simply suggested that I only capture small portions of film at a time. Easy to say if your not capturing real time wedding ceremony footage and syncing 3 angles.
Just now, I came in and opened a project, and a totally new warning I haven't seen before came on the screen. /Users/(path of project name etc.) Audio Filter missing: Internal Volume Mono. This is really getting scary.

Safari (and Adobe Acrobat Pro) take minutes to quit!!!

Safari 4.0.4 (and Adobe Acrobat Pro 9.2.0) take several minutes to quit on Mactel with Mac OS X 10.5.8. I thought that they had frozen after selecting to quit such applications, or logout, restart or shutdown the Mac, but if I leave the Mac for several minutes, they eventually quit.
What can it be? The Console does not indicate any special activity.

Thanks for the reply. Short answer: Safari, or Acrobat Pro.
In short, if I open Safari (or Acrobat Pro, or both), and quit them after a while (a few minutes or so), no problem. They quit as expected.
But if I open any of them (or both) in the morning (I cold boot the Mac in the morning and shut it down at night every single day) and try to quit any of them (Safari or Acrobat) at night, each one of them takes several minutes to quit. In fact, if instead of quitting them I try to shut down, I get the error:
"Logout has timed out" - "The application Safari failed to quit and is not responding"
or
"Logout has timed out" - "The application Acrobat failed to quit and is not responding"
If then I leave the Mac idle a few minutes and them try to shut down the Mac again, it shuts down (this time, immediately; in one second or so).
IN SUMMARY. Something is preventing Safari (and the same for Acrobat Pro) to shut down normally in a few seconds. Instead, they need minutes to shut down.

Adobe Acrobat Pro instalation

Greetings, I have the creative cloud membership, does it include Adobe Acrobat Pro? The downer will not allow me to use the serial number provided by Adobe. Any suggestions?

Yes the CC includes Acrobat. I just had my CC subscription renewal checked when I opened Acrobat this AM.

Adobe Acrobat Pro XI Shutting Down

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