Adobe Acrobat Pro XI unability to open pdf mail attachments

Since upgrading to Adobe Acrobat Pro XI I am unable to open most pdf attachements on outlook. The message is that the file is corrupt or was encoded wrong. How do I correct this.

Hi Pat
I tried to save the attachment to the hard drive in Outlook 2013.
When opening the file in acrobat the error says that the file is either not a supported type or damaged (incorrectly encoded)
I have Acrobat Pro XI version 11.0.10 and windows 7 64 bit installed. It worked perfect on Acrobat pro X until about December 2014. In tried a repair, a clean install of XI. The files are bank statements. It works on Mac and Adobe reader, so the files must be correct.
Regards
Sandra

Similar Messages

Adobe Acrobat Pro X will not open PDFs

Hello,
My Adobe Acrobat Pro X will not open PDFs. This happens twice a month and is becoming extremely irritating. I have tried uninstalling, reinstalling, repairing and a system restore. What can I do to make this problem go away?
Thank you.

To check that it is an Acrobat problem, open Acrobat from the programs list and try to open a PDF from the file menu. I suspect this will work fine from what I read into your post. I suspect that somehow your OS is changing file associations. In that case, right click on a PDF and select Open With>Select Default Program and then select Acrobat. Be sure the check box for default program has been checked.

Acrobat Pro 9 does not open pdf on web

I have just done a clean installation of Win Vista Home Premium, and put CS4 on it. I always throw out a lot of links and programmes that come with a re-install, but may have thrown out too much this time: Acrobat Pro 9.1.3 opens pdf's just fine as long as they are on my hard disk. It does not open pdf files on web sites.
I remember trying to delete the link to Acrobat.com that has nestled itself at the top of "All Programs". Its icon has dissapeared, but otherwise it seems ok. It seems unlikely that that has anything to do with my not being able to open pdf's on the web, but I mention it anyway.
Anybody any ideas and remedies? Thanks.

I just realised the same pdf on the web is opened properly by Acrobat Pro when the site is open in IE. It does not work in Firefox 3.5.2, however.
I pointed in Firefox Tools > Options > Applications the application to open pdf's to Acrobat 9.1 . It does work now, but in a rather weird fashion: Acrobat seems to sort of swirl into my Firefox window. Never mind, the pdf's do open.

Unable to open e-mail attachments in windows 8.1

Unable to open e-mail attachments in Windows 8.1
Keep getting the below error message:
C:users\sheila\appdata\local\
microsoft\windows\netcache\ie\8Z19RCY7\RAM96a.PDF
Invalid value for registry
This question was solved.
View Solution.

@st3lla
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Adobe Acrobat Pro XI document save as PDF with extended Reader Funktions- extended tools aktivation

Hello, I have create an PDF Document with Acrobat XI with Textboxes to fill in. Also i make an Signbox where my client write her signature with an extern writing tablet.
It works if I save the Document as PDF with extended Reader Funktions - extended tools aktivation.
Now I open this document with Adobe Reader and fill in the boxes and the sign.
I want to save this as an copie, where may client can´t change my fill in the boxes. How can I do this? I have in Adobe Redaer no "save as copie"
In Adobe Acrobat Pro XI I have an button save "as copie".
Can someone help me?

Hi,
I am moving your posting at Adobe CreatePDF forum to Acrobat Forum now.
Thank you.
Hisami

Adobe Reader 11 is unable to open PDF's from Internet Explorer 11

My boss is currently operating on the Adobe Reader 11 and often needs to use Internet Explorer 11 for certain programs.
Unfortunately the Adobe Reader is unable to open PDFs from Internet Explorer and often comes up with a message telling us that the file is either damaged, no longer exists or that there is a problem with the syntax. She does not have this problem with Google Chrome. We have tried several ideas regarding the security settings but nothing seems to correct the problem. Could someone shed some light on how to fix this error?

Adobe acrobat pro xi won't open

I purchased acrobat pro xi several weeks ago and now today i cannot open any adobe file. I get a window asking for permission for adobe to change settings on this computers. I click yes and then nothing. No selected pdf will open.

I am also having the same problem does anyone know what is going on?

Acrobat Pro X fails to open PDF files after new install

Hi
We have installed Adobe Design Premium CS5.5 and the issue we have is that when you try to open a PDF document directly nothing happens, the egg times displays for 1-2 seconds then disapears. We have to open Acrobat Pro from the start menu and let it open, then close it again, when we then try again to open a PDF document directly it now opens.
Why wont Adobe open the document directly without having to open the program first?
We are a school and have Adobe Design Premium installed on 500 computers.
Thanks

Usually related to file associations in Windows. Right click on the PDF and select the Open With option and select Acrobat. Be sure to check "always open with."

My adobe xi pro doesn't automatically open pdf documents

everytime I dowload a pdf document the adobe xi pro does not open the document automatically. I haveto open acrobat then find the download to open.

Are you talking about Acrobat of Reader? I ask because this is thr Reader forum, and the Acrobat one is here:
http://forums.adobe.com/community/acrobat

Acrobat Reader no longer works in FF4- Upgraded Adobe Acrobat too and still not opening pdf files in Firefox4.

Can't open pdf files in FF4. Updated Adobe Acrobat to version X but still won't open. Worked before in FF3.6.

What is the version of your Mac OS? Is Safari running in 64 bit (check from Safari->Get Info)? If yes, change it to 32-bit and try again.

Adobe Acrobat X Standard does not open PDFs made by previous versions

Adobe Acrobat X Standard keeps giving an error while opening PDFs saying that "this document requires v7 (or v8) or higher to be opened" making it impossible to open any document that was created with earlier versions. After the message the files open blank. I am using Adobe Acrobat X Standard. Any solutions?
Thank you in advance!

This alert was created by a JavaScript code (as you can see from the title of it), which someone obviously did not write very well.
You should be able to open it if you disable JS (Edit - Preferences - JavaScript), and then you can remove this code completely (if the file is not secured).

Labview6.1 hangs on windows 98 when using adobe acrobat control for activex to open pdf file

I downloaded the attached vi from this forum and it works perfectly in windows XP with the same version of labview(6.1) and adobe acrobat reader (6.0). However, it hangs immediately when i am just trying to open the vi on windows 98....
I have also experimented with the MS browser activex control(activex container + object), it works on both windows XP and 98 for opening html files and on XP, it can open a link that leads to an PDF file display properly in the container window but it fails again in 98.
Please help ...... thanks
Attachments:
Display PDF.vi ‏72 KB

mengyi wrote:
... What version of acrobat would you suggest?
The VI you posted worked without a problem on my Win98 machine with AcrobatReader v5.0.5.
=====================================================
Fading out. " ... J. Arthur Rank on gong."

I have adobe reader. In the last few days I have been unable to open e mail attachments

Mark I have an Adobe reader and in the last few days I have been unable to download e mail attachments

What is your operating system?
What is your email client?
What is your Adobe Reader version?
What means "unable" - how do you try downloading attachments, and what exactly happens when you try?

Acrobat pro 9 won't open pdf files

Just downloaded trial version of pro 9 for Mac. I tried to install pro 8 and found out that it is not compatible with snow leopard. The uninstall in version 8 is also not compatible with snow leopard. So I had all kinds of trouble uninstalling version 8. This may be the problem. I finally got version 8 off the Mac but the uninstall may not be complete. I installed version 9 and I'm having all the same problems that I did after I installed 8.
The uninstall of version 9 worked and I tried reinstalling it. Still won't open a pfd file. The main problem is that I get the following error when I click on a pdf file.
"The document “5 Chptr 2010.pdf” could not be opened. Acrobat cannot open files in the “Adobe PDF document” format."
What do I need to do to get version 9 to work????
Also when I click on the Acrobat icon in my tray the program does not launch. All I get is the menu bar at the top of my screen. On my windows machine when I open acrobat I get the "wizard" screen that allows me to select what tasks I want to do. And when I try to create a pdf file from a msoffice word document it won't allow me to convert the document. I get the following error message.
"Acrobat could not open 'This is a test document.doc' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF or use the Acrobat toolbar found in Microsoft Office applications."
bobrafalovich

Hi rms,
Have you installed Acrobat X and XI Pro both on the same Mac.
Adobe doesn't recommend coexixting different versions of the same software.
Please remove both the versions and install any one of them and then check.
Also make sure you have updated Acrobat to the latest patch.
For 10 it's v 10.1.9 and for 11 it's v11.0.6
Regards,
Rave

I cannot flatten my PDFs and I just bought the adobe acrobat pro XI to flatten my pdfs

how can I flatten my PDF????

Hi Anubha,
I received your email, and I followed your steps that you sent me. I still
cannot efficiently security my published PDFs files to prevent people from
extracting (copying & pasting) images from the digital files I created.
This is what I am doing:
I create my document using power point
I create a PDF using acrobat tab from my PPT
I follow the steps that you gave me and I can copy the text, images and
frames.
I also used another step but it didn't work:
I was told from the Adobe chat to open the file and click on print and
select Adobe PDF, OK, and save it . Still not working
Thank you,
Mrs. Partida
On Wed, Apr 29, 2015 at 10:20 PM, Anubha Goel <[email protected]>

Adobe Acrobat Pro XI unability to open pdf mail attachments

Similar Messages

Maybe you are looking for