Adobe Acrobat Reader ActiveX Zoom Issue

I can't seem to figure out a way to calculate the current zoom percentage. When the document comes up it's auto sized for width. However I have no way of knowing what the zoom value is. How do I figure out what the current zoom is? I'm using the Adobe Acrobat Reader ActiveX control. I can't use the full version or anything that requires a royalty because this application will be distributed to thousands of clients. So to the vendors that want me to buy their product don't waste your time... Thank you in advance for any assistance.

Reader Forum (it is a different product)
http://www.adobeforums.com/webx?13@@.3bbf42f7

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Adobe Acrobat Reader 8 Printing Issue,

Hello,
There is an issue I have been facing now a days. Our company application has been upgraded from oracle 6I to 10g. The output thereby comes as .pdf which is then printed on a pre-printed stationary.
The situation is there are two printers with two paper size settings and two different stationaries (A4 and letter) installed on each user.
The issue is when a user selects an A4 printer from the print dailog box of acrobat reader, the preview box won't get updated with the new page lengths, instead would print the output on the last page length settings. Suppose he selects A4 manually from the printer properties it would print fine. But again in the next print when he needs to print letter, acrobat would print with the A4 (last settings) and thus the print-out wont fit on the pre-printed stationary.
For each customer there is one A4 and one letter print and thereby a user can't affort each time to go in the printer properties and give the page length so acrobat reader would update its preview.
I would be really appreciated if someone would give me a permanant work around for this.
I apologize for such a long explanation, and also if this topic is already posted elsewhere.
Thanks.

Reader Forum (it is a different product)
http://www.adobeforums.com/webx?13@@.3bbf42f7

Portege R600-11B - Cannot install Adobe Acrobat 9 - ActiveX issue

I have recently purchased a Portege R600-11B and have been trying to install Adobe Acrobat 9 on it by downloading from the Adobe site.
I have spent several unsuccessful hours talking to Adobe to try and resolve this issue.
They have concluded that my laptop is not compatible with the software.
This is not the case as this laptop exceed the systems specification required in all aspects.
The problem appears to be that it will not run ActiveX even after all firewalls and virus software in disabled - I don't really know what to do - does anyone have any suggestions please?

>They have concluded that my laptop is not compatible with the software.
Thats simply nonsense
The Adobe Acrobat Reader is a small application and can be installed on nearly all computers and systems So thats definitely not a reason why you are not able to install this software.
If this issue is related to the ActiveX then you could change this in your internet browser settings.
For example using the IE7 you could change this here:
Tools->Internet Options->Zones->{zone}->ActiveX controls and plug-ins->Allow previously unused ActiveX controls to run without prompt
You could also try to clean the OS and the registry because the issue could be related to the faulty registry entries.
For this I would recommend using the CCleaner free tool.
Last but not least its always advisable to check the support homepage of the software manufacturers. Here you can find some docs about installation issues with the Adobe Acrobat Reader.
http://www.adobe.com/support/reader/
Check it out!

Adobe Acrobat Reader 9.1.3 issuing error messages in Windows 7

Acrobat Reader 9.1.3 is issuing the following error in the event log viewer for Windows 7 (64 bits):
Activation context generation failed for "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
No reply to this message is required. This message is provided to aid the Adobe Acrobat Reader developers in finding a solution. Thank you.
Detailed XML message:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">63</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-17T11:08:36.000000000Z" />
<EventRecordID>6516</EventRecordID>
<Channel>Application</Channel>
<Computer>ALPHA_TAURI</Computer>
<Security />
</System>
<EventData>
<Data>assemblyIdentity</Data>
<Data>version</Data>
<Data>MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>3</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
</EventData>
</Event>

function(){return A.apply(null,[this].concat($A(arguments)))}
pwillener wrote:
Flying_Kiwi wrote:
Dear Adobe people ...
This is a user-to-user forum; you do not address Adobe staff here.
The original post was about an installation on a beta version of Windows 7, which was not supported at the time.
If you have a problem with a different version of Adobe Reader on a different version of Windows 7, please open a new topic.
I'd gladly address Adobe staff directly about it if they didn't make it so difficult to do so but there are notices galore on their website restricting the ways of doing so for this particular product. That said, I accept that they may not review these posts and act on bugs found (although why is beyond me, I know if I was a developer of software and I wanted it to be top quality, I'd be looking everywhere I can for sources of bugs having been found and I certainly wouldn't make it any more difficult than an ordinary bug submission on any other software to report it).
It's clear to me that the problem originally posted about that shows up in Win 7 RC, is still present in the latest software and popping its ugly head up under Win 7 RTM. If they'd nipped it in the bud back then it should be fixed by now - that's annoying. I've been using online forums for a long time and I know it's always a good idea to search for a solution or similar thread and post in that if present, rather than opening an entirely new thread. As the bug is the same, the Adobe software version is very similar and the OS is just an earlier non-RTM version and there are no set forums for bugs within specific RTM vs RC/Beta OS's I posted here.
I'm not going to start a new thread because if, as you say there's no addressing of Adobe Staff here (and you haven't mentioned you have inside connections and will pass it on) what's the point? I will make one phonecall to Abobe in an effort to report this but there needs to be more open ways of bug reporting, even if it is a free product.

Adobe Acrobat Reader 10.1.2 Print Issues - Windows Crash Error (2 Sided)

Have recently had issueswith our upgrades from 10.1.1 to 10.1.2 in regards to the following:
When printing 2 sided on a Fuji Xerox Firefly C4400 Atheros, application crashes after printing first 4 pages.
Thus, have tried the patch fix that was recommended on cpsid_92870 however this has not fixed the problem.
Have also tried the solution with the duplexing but still same issue, Windows crashes.
Have also tried solution to remove Windows patch KB4332667 and still same issue.
Screen shots will be provided upon request with the errors.
Currently running:
Windows XP SP3
Adobe Acrobat Reader 10.1.2
Printer Drivers are the latest and over 500 users on network. 485 are working on 10.1.1 which do not have this issue.
Is there any solution or 10.1.3 patch release that will address this issue?
Last Adobe user to work on this was Atul.

Sonal2890, thanks for your inquiry and I will try to provide as much information as possible.
1. What happens if inspite of using 'Print on both sides', you check Duplex setting from Properties dialog (As you do previously)?
      The Adobe Reader X Shuts down and is unable to print and displays a message stating it has incurred a problem. Please note, we are running IE7.
2. What happens if you print with any other application (Word/notepad)
     The documents print fine. IT is only when you print this particular document which is enabled in protected mode and double sided. Have tried the patch and the resolution of unticking the duplex methodology and the issue still persists.
     Crash Logs have already been submitted already. Have added the SEnd Error Report that was provided when the error occurs. The PDF stopped printing after page 6 of a 236 page document and provided the error above.

Using Acrobat Reader activeX to get the current page views in a document

Hello,
I'm using the Acrobat Reader ActiveX control.
How can I use this API (or any other way) to get the current page of the PDF document inside the Acrobat reader ActiveX control ?
Thanks
Ariel

Aandi,
I reckon that you might be right.
But as side note, maybe Adobe will lose me and others as contributers for her PDF oriented solutions for other formats.
In the long run experts can tell which approach is better: a .Net like approach (no limitations upon development issues for ) or this kind of an approach.
Thank you very very much for you help!
Ariel

"there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)

We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!

Hi Valerie,
Please let me know the version of Adobe Acrobat/Reader & operating system installed on your computer?
Also, try this:-
Launch Adobe Reader/Acrobat.
From the menu, choose Edit -> preferences -> General
Uncheck the option for "Enable Protected Mode at startup"
Restart the Adobe Reader and web browser.
Regards,
Aadesh

I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank

I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank

Try the offline installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
For Adobe Reader: http://get.adobe.com/reader/enterprise/

I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?

I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?

Hello,
I would like to inform you that not all the browsers and online PDF readers support copying text from a PDF. If you have opened the PDF online, please download PDF file to your computer and then open the file in Adobe Reader.
Please share a screenshot if the issue still persists.
Regards,
Nakul

Adobe Acrobat Reader displaying boxes in place of dashes

My company is having an issue with Word documents that have dashes and are converted to PDF. On the resulting PDF when viewed with Acrobat Reader, the dashes are being displayed as boxes instead of dashes. This is causing an issue with an OCR application that one of our clients is using resulting in the document to show as blank after the first box is encountered.
I have searched for possible reasons why this could be happening and I have not been successful.
Most of our users utilize Nuance PDF Create 7.0 and some still use Amyuni PDF Converter 2.1 to convert their Word documents to PDF. I have tried to replicate this and have not been able to. I have used Word 2003, 2007 and 2010 along with each PDF converter listed above as well as Adobe Acrobat reader version 9.1.0, 9.3.0 and 10.1.6 to view the PDFs.
Any thoughts would be much appreciated.
Thank you.

What wiki? What 64-bit version of Adobe reader (there isn't one AFAIK)?
Please be more informative in your questions. Better yet, search before asking, which should lead you to the well-known conclusion that Adobe does not have a 64-bit reader for linux (yet).

Adobe Acrobat Reader X Crashes

I initially posted this in the wrong forum (I derped and posted this in Forms. ^^;) So I'm posting this here again...
Hi there,
I'm having an issue with Adobe Acrobat Reader X. It seems to crash all the time whenever I try to open a .pdf online. They seem to open just fine when not embedded in a browser, but thing is, I can't get them to open by themselves, in Reader, because when I try to save the link, my computer will save it as a webpage and not as a .pdf file. (Although this could have something to do with my online course which is where I am trying to open files from.)
The page will open, briefly show itself, and then promptly crash. Many times an error message box will appear, but there will be nothing in it but a question mark and an OK button, as if Acrobat has no idea what's going on either. lol
I've tried updating Acrobat, uninstalling and reinstalling and nothing works. I really need this program to work as I won't be able to view any of my online school work without it.
Here are my computer's stats:
Dell XPS 8300i5
Processor: Intel Core i5-2320 CPU @ 3.00 GHz
RAM: 8 gigs
System type: 64 bit
Graphics card: AMD Radeon HD 6450
Thank you!
P.S. I've tried scouring the forums to see if I could find an answer to this but perhaps I'm not looking in the right place or I'm entering in the wrong information, but I haven't founda anything.

Actually you need to run the 32 bit version of IE, since there are no separate plugins for a 64 bit version.
Could you also try manually deleting all the files/folders from the installation directory (it would be C:\Program Files (x86)\Adobe\Reader 10.0 by default) EXCEPT for the "Setup Files" folder. Now try and repair the application from within the Control Panel (Programs and Features) and see if it resolves the issue.
In the meanwhile, you could try the following workaround to circumvent the browser crash.
1. Open Adobe Reader and goto Edit > Preferences
2. In the Internet Pane, uncheck the option for "Display PDF in browser"
3. Close all windows and try accessing any PDF in the browser. It will now ask you to save the file on your hard disk rather than opening it in the browser.
Thanks
Ankit

Adobe Reader X: There is a problem with Adobe Acrobat/Reader. (127:0)

I am getting an error when i am opening an pdf document inside an other application (Attensity Respond).
"There is a problem with Adobe Acrobat/Reader. If it is running, please. exit and try again (127:0)"
I am using Adobe Reader Version 10.0.1 installed under Citrix XenApp 6.5 Windows 2008R2.
Has anyone an idea how to fix this issue?
Thanks
Martin

I don't know what this means. All I can suggest that you try updating your old Reader version to the latest (10.1.9 or 11.0.6).

There is a problem with Adobe Acrobat/Reader. If it is running please exit and try again. (0:521)

There is a problem with Adobe Acrobat/Reader. If it is running please exit and try again. (0:521)
Although I have found other threads in this forum relating to this error - none of the fixes appear to work. I've not found precisely the same error number (0:521), might I need a different fix for this? Has anyone else had the same error?
Just to note, this appears to be an issue with Internet Explorer 8 on Windows 7 while viewing pdfs 'in-browser' i.e. using the plugin. Other versions of IE on other machines and FF on the same machine work fine on the same pdfs. It also works if you right click the pdf, download and view it in Acrobat Reader 'locally'.
Any help greatly appreciated, I'm stumped.

We were getting the same error on a Win 7 machine which had Acrobat 7 (running in compatability mode) and Reader X installed. When the user was trying to open the link from an email the error 'There is a problem with Adobe Acrobat.....(0:521) would appear and the pdf would not load.
Investigating the problem I can across an article to uncheck the option "Display PDF in browser" (in the application choose Edit -> Preferences -> Internet). Undertaking this procedure in Acrobat Reader X however, I could not uncheck this and the path the app was showing was for Acrobat 7!?!
Therefore, opened Acrobat 7 and undertook the same procedure. Unchecked the "Display PDF in browser" (in the application choose Edit -> Preferences -> Internet) which I was able to do, saved and closed the application.
Rechecked Acrobat X and the "Display PDF in browser" could be deselected and the path was now for ..\Reader 10.0\Reader\AcroRd32.exe
Retried the original email with the link to the pdf and it now opens without error.
Not too sure if this will help but just thought I would share.

There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)

Trying to open a streamed PDF in an IFRAME in Internet Explorer 9 on my Win7 64bit machine.
This results in the following dialog:
There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)
The PDF is streamed (not read from disc) from a servlet in our Java WebSphere environment and the call looks like this:
https://intranetserver.com/myapplication/OpenDocumentServlet.pdf?documentToOpenID=1
The Servlet sets content-type header application/pdf and content-length and writes the bytes to the buffer.
Does the error dialog even come from Acrobat? When the dialog opens there is no active AcrReader process visible in task manager.
Please advise!
Meddelandet redigerades av: p b
Solved. Our IT dept. responsible for packaging and deployment repacked and redeployed 11.0.9. Unknown what changes were made to make it work.

I don't know what acrofix.exe is; can you explain?
Issue
Nothing happens when you launch Acrobat 30 days after installing a CS6 suite.
Solutions
Important: Perform the solutions below in order. Do not continue further if an earlier solution resolves the problem.
Solution1: Install the patch for Acrobat installed as part of a CS6 (Windows Only)
1.   Log in to your Windows computer as an Administrator.
2.   Click the following link to download the patch file:
Acrofix.zip
3.   When prompted "Do you want to open or save this file?,” click Open.
4.   Extract the file. The location varies depending on your operating system and the utility.
5.   Double-click the extracted Acrofix.exe to begin the execution.
6.   If the execution is successful, Command Prompt closes automatically.
7.   When the execution is complete, launch Acrobat.
or
Solution2: Install the patch for Acrobat installed as part of a CS6 using Command Prompt (Windows Only)
1. Run the Command Prompt as an Administrator.
2. Navigate to the location of the extracted hot fix in Solution 1 (Step 4).
3. Type Acrofix.exe to execute it.
4. If the execution is successful, Command Prompt shows Exit Code:0
5. When the execution is complete, launch Acrobat.
Solution 3: Reactivate Acrobat through another Suite product
I will try your cleaner, thanks
[private data removed]

Adobe Acrobat Reader 8 printing problems.

I am currently using Adobe Acrobat Reader 8 with the following information ,and I have problems printing in system configurations (I have an old Brother HL-1060 Laser printer)....
When I use the following defaultprinting preferences, the pages come out blank when printing riffmci.pdf (That can be found on the net):
- Resolution 600dpi
- 1200x600dpi Support: Off.
When I set the resolution to 1200dpi and 1200x600dpi Support to on the printing completes successfully. Is this a known issue with Adobe Acrobat Reader printing engine??
Technical
=========
Available Physical Memory: 148108 KB
Available Virtual Memory: 1954156 KB
BIOS Version: Award Medallion BIOS v6.0
Default Browser: D:\Program Files\Internet Explorer\iexplore.exe
Version: 6.00.2800.1106
Creation Date: 2002/08/29
Creation Time: 06:14:40
Default Mail: Mozilla Thunderbird
D:\Program Files\Mozilla Thunderbird\mozMapi32.dll
Version: 0.8
Creation Date: 2007/01/07
Creation Time: 14:31:35
Graphics Card: ASUS V9400-X V62.11
Version: 6.14.10.6211
Check: Not Supported
Installed Acrobat:
Installed Acrobat: D:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
Version: 8.1.0.2007051100
Creation Date: 2007/05/11
Creation Time: 03:06:38
Locale: French (Canada)
Monitor:
Name: ASUS V9400-X V62.11
Resolution: 800 x 600 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 2000 Professional
OS Version: 5.0.2195 Service Pack 4
Page File Space: 1537052 KB
Processor: x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1813 Mhz
System Name: HOLMES
Temporary Directory: U:\temp\carl\
Time Zone: Eastern Standard Time
Total Physical Memory: 1048032 KB
Total Virtual Memory: 2097024 KB
User Name: carl
Windows Directory: D:\WINNT
Installed plug-ins:
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Accessibility.api
Version: 8.1.0.2007051100
Creation Date: 2007/05/11
Creation Time: 02:37:28
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\AcroForm.api
Version: 8.1.3.2008101500
Creation Date: 2008/10/15
Creation Time: 00:36:16
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Annots.api
Version: 8.1.3.2008101500
Creation Date: 2008/10/15
Creation Time: 00:34:34
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Checkers.api
Version: 8.1.0.2007051100
Creation Date: 2007/05/11
Creation Time: 02:37:42
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\DVA.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 01:10:52
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\DigSig.api
Version: 8.1.3.2008101500
Creation Date: 2008/10/15
Creation Time: 00:35:06
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\EScript.api
Version: 8.1.3.2008101500
Creation Date: 2008/10/15
Creation Time: 00:36:58
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\EWH32.api
Version: 8.1.3.2008101500
Creation Date: 2008/10/15
Creation Time: 00:35:48
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\HLS.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 01:10:22
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\IA32.api
Version: 8.1.3.2008101500
Creation Date: 2008/10/15
Creation Time: 00:35:22
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\ImageViewer.API
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 01:10:36
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\MakeAccessible.api
Version: 8.1.0.2007051100
Creation Date: 2007/05/11
Creation Time: 02:38:36
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Multimedia.api
Version: 8.1.0.2007051100
Creation Date: 2007/05/11
Creation Time: 02:39:30
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\PDDom.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Cr

I have the same problem!
Adobe Reader 8.1.2
Please help

Adobe Acrobat Reader ActiveX Zoom Issue

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