Adobe Acrobat Reader displaying boxes in place of dashes

My company is having an issue with Word documents that have dashes and are converted to PDF. On the resulting PDF when viewed with Acrobat Reader, the dashes are being displayed as boxes instead of dashes. This is causing an issue with an OCR application that one of our clients is using resulting in the document to show as blank after the first box is encountered.
I have searched for possible reasons why this could be happening and I have not been successful.
Most of our users utilize Nuance PDF Create 7.0 and some still use Amyuni PDF Converter 2.1 to convert their Word documents to PDF. I have tried to replicate this and have not been able to. I have used Word 2003, 2007 and 2010 along with each PDF converter listed above as well as Adobe Acrobat reader version 9.1.0, 9.3.0 and 10.1.6 to view the PDFs.
Any thoughts would be much appreciated.
Thank you.

What wiki? What 64-bit version of Adobe reader (there isn't one AFAIK)?
Please be more informative in your questions. Better yet, search before asking, which should lead you to the well-known conclusion that Adobe does not have a 64-bit reader for linux (yet).

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BTW: using Adobe Acrobat Reader XI

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I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

Adobe Acrobat Reader X Crashes

I initially posted this in the wrong forum (I derped and posted this in Forms. ^^;) So I'm posting this here again...
Hi there,
I'm having an issue with Adobe Acrobat Reader X. It seems to crash all the time whenever I try to open a .pdf online. They seem to open just fine when not embedded in a browser, but thing is, I can't get them to open by themselves, in Reader, because when I try to save the link, my computer will save it as a webpage and not as a .pdf file. (Although this could have something to do with my online course which is where I am trying to open files from.)
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I've tried updating Acrobat, uninstalling and reinstalling and nothing works. I really need this program to work as I won't be able to view any of my online school work without it.
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Actually you need to run the 32 bit version of IE, since there are no separate plugins for a 64 bit version.
Could you also try manually deleting all the files/folders from the installation directory (it would be C:\Program Files (x86)\Adobe\Reader 10.0 by default) EXCEPT for the "Setup Files" folder. Now try and repair the application from within the Control Panel (Programs and Features) and see if it resolves the issue.
In the meanwhile, you could try the following workaround to circumvent the browser crash.
1. Open Adobe Reader and goto Edit > Preferences
2. In the Internet Pane, uncheck the option for "Display PDF in browser"
3. Close all windows and try accessing any PDF in the browser. It will now ask you to save the file on your hard disk rather than opening it in the browser.
Thanks
Ankit

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Hi Adiya,
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And so.. what is invalid?
I've uploaded the pdf files as example:
My generated pdf
http://compuhelp.free.fr/adobe/before.pdf
The modified version by Adobe Acrobat Reader:
http://compuhelp.free.fr/adobe/after.pdf
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"Acrobat plug-in
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I have looked through Forum articles on similar errors and have tried the following(text copied from other Forum entries)
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I think I have discovered the answer to my own question!
I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
(Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
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Does any one came accross the following message trying to view PDF's in web browser? "Adobe Acrobat/Reader that is running can not be used to view PDF documents in Web browser. Please exit the Acrobat?Reader application and try again". Thanks for your help! Barbara

http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

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There is a Problem with Adobe Acrobat/Reader. If it is running, please exit and try again (1014:101

Hi
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Please help me find a solution for this?

Try the Acrobat and Reader Cleaner tool. Then re-install.
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There is a problem with Adobe Acrobat/Reader. If it is running please exit and try again. (0:521)

There is a problem with Adobe Acrobat/Reader. If it is running please exit and try again. (0:521)
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We were getting the same error on a Win 7 machine which had Acrobat 7 (running in compatability mode) and Reader X installed. When the user was trying to open the link from an email the error 'There is a problem with Adobe Acrobat.....(0:521) would appear and the pdf would not load.
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Retried the original email with the link to the pdf and it now opens without error.
Not too sure if this will help but just thought I would share.

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Hello.
I create view PDF file with following code
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FileInputStream fis = new FileInputStream(file);
int length = (int)file.length();
httpServletResponse.setContentType("application/pdf");
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count = fis.read(buffer,0,buffer.length);
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Hi,
did you search the Mozilla forum for this issue? I don't think that the JDeveloper 11 forum is the right place to post this problem if it is an Adobe/Mozilla issue
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Hello,
I am having problems with adobe. I am trying to open an old bamk statment but I keep getting "there is a problem with adobe acrobat/reader. If it is running please exit and start again (103:103)
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Yep it works. I think the reason I had the reader 11.0.03 was a few months ago I asked me to click for an upgrade. The one that I had was the one you gave me last year. I don't know how/why it didn't delete the older one, or maybe it was an offer from some other site. I just saw the word upgrade and figured it was suppose to. Funny thing is, The files I was having trouble to see last night, I was able to see them 2 days earlier and it didn't prevent me firm seeing them then, and I hadn't messed with the adobe for a few months. GO FIGURE!!
While your here, do you happen to know of an excellent system tool cleaner I could get from amazon?? I got a desktop from Listia hew/used and before I get my stuff transferred from this one to my new one I want to get something that runs in the background to keep it running smooth, and this laptop I'm using is about 10 years old and getting sluggish. I've tried one or two that I bought online that offer free download then charge to fix it. So I once or twice bought the download clicked the fix, and it shows EVERYTHING is fixed. Then run another scan and there would be more things need fixing so would click fix again, run a third scan and still have more to fix. So I would have to call the place I bought it from to get my money back.
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Adobe Acrobat Reader want to modify my pdf when closing it. Why?

Hi,
I'm working on a small and simple pdf generator (as said in my previous question).
When opening my generated pdf with Adobe Acrobat Reader, all is OK.
But when I'm closing it, Adobe Reader popup a message asking if I want to save the modifications.
Why Adobe Reader want to modifiy my pdf??
Is there something wrong with it?
Here is a realy tiny small sample of a one blank page generated pdf (all is pure ASCII because there is no compression, no data stream,... and it's a copy/paste from a text editor, so I've no translated typo into my message).
I think I've followed the specification; but perhaps I've missed something?
%PDF-1.7
1 0 obj <</Type /Catalog /Pages 2 0 R>>
endobj
2 0 obj <</Type /Pages /Kids [4 0 R] /Count 1>>
endobj
3 0 obj
<<
    /Producer (PdfLib)
    /CreationDate(D:20130710152728+02'00')
    /ModDate(D:20130710152728+02'00')
>>
endobj
4 0 obj <</Type /Page /Parent 2 0 R /MediaBox [0 0 595 841] /Resources <<>> /Contents 5 0 R>>
endobj
5 0 obj
<</Length 0>>
stream
endstream
endobj
xref
0 6
0000000000 65535 f
0000000009 00000 n
0000000056 00000 n
0000000111 00000 n
0000000240 00000 n
0000000341 00000 n
trailer <</Size 6 /Root 1 0 R /Info 3 0 R>>
startxref
387
%%EOF
Regards
Alex

And so.. what is invalid?
I've uploaded the pdf files as example:
My generated pdf
http://compuhelp.free.fr/adobe/before.pdf
The modified version by Adobe Acrobat Reader:
http://compuhelp.free.fr/adobe/after.pdf
(I can generate a more complexe pdf file with fonts, images,... it will be displayed correctly, but Adobe always want to modifiy it).
So perhaps I missed somthing into the pdf file format specification ?

Adobe Acrobat Reader displaying boxes in place of dashes

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