Adobe acrobat Reader & Flash player
Everytime I try to uninstall or install any adobe products, I get that another download is in process to wait untill it's finished and an error 1500.
Hi Adriano,
You can install Acrobat 11. It will remove the older Acrobat 8 version and will not affect other softwares of the suite.
Regards,
Rave
Similar Messages
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I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank
Try the offline installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
For Adobe Reader: http://get.adobe.com/reader/enterprise/ -
Installation Media for Adobe Acrobat Reader and Flash without Extra Software
Is there a Installation Media format for Adobe Acrobat Reader and Flash which does not have McAfee, Google Chrome or Google Toolbar associated with the installation? This deployment is for a IT department. We do not want Google Chrome, Toolbar, or McAfee installed on our workstation, and we want to prevent our users from installing them when performing the upgrades to newer versions. We want installation media without the extra software for deployment. Does Adobe supply these?
Re The first Link:
Return, cancel, or exchange an Adobe order
Cancel your membership or subscription | Creative Cloud
I have done this. I just need the refund that was mentioned on the bottom of the page that I have already cancelled on. None of the other links on that page are relevant and none mention the word "Refund"
Re; The second link, is this a UK 0800 number or a US Number? I am in the UK. Will I be on hold for 32 minutes again if I ring this number? -
Mac Mountain Lion & Adobe Reader & Flash Player
My Mac computers, currently running Snow Leopard and Lion, will be upgraded shortly to Mountain Lion (Mac OS 10.8.2). Are Adobe Reader & Flash Player supported?
Moving this discussion to the Adobe Reader forum. You may also want to post your inquiry regarding Flash Player to the Installing Flash Player forum - http://forums.adobe.com/community/flashplayer/installing_flashplayer.
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cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again
-> [[Troubleshooting extensions and themes]]
-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
'''Plugins Updates'''
Your Flash plugin is quite older. You need to update it.
* Adobe Flash Player 11.0.1.152 (3.59 MB)
* http://get.adobe.com/flashplayer/
Your Java plugin is quite older. You need to update it.
* Java Version 6 Update 29
* http://java.com/en/download/index.jsp
* [[Using the Java plugin with Firefox]]
-> Update All your Firefox Plugins
* https://www-dev.allizom.org/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
'''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working. -
I was trying to download a pdf document form the web. When I went to do so, I got a message stating that I needed the latest version. So, I downloaded Adobe Acrobat Reader DC. The problem is that it does not read any documents that I click. How do you use this thing? Why isn't it automatic?
Adobe Reader and Flash Player are different kinds of things, not opposites. You can have both.
However, it still seems that the simplest thing is to just save the document. Apple have made this easy, but well hidden.
In Mavericks, I have to move the mouse to the bottom centre of the window with the document, then slowly move the mouse up the CENTRE of the document. A little toolbar appears, with four buttons, and button 4 is download. I hate this sort of thing, but that's how they all are these days. -
Possible Adobe Acrobat Reader Problems?
I recently tried to bring up up a website that requires Adobe Acrobat Reader and he site stated it could not detect Acrobat Reader on my computer. I went to the Adobe website, which listed reader 9.4 for OS X 10.4.11. Is Adobe Reader similar to Flash Player where Adobe is not Supporting Mac Power PC and you are not able to load the most recent Reader for your computer? After loading from the Adobe site, I tried to mount the web page again. This time I did not get the notification that it did not recognize Reader on my computer. But it produced a dark screen with an in-progress circle rotating in the middle of the screen. After 5 minutes the web page still had mounted and I started wondering what the cause might be. Is there a later version I can load that will support OS X 10.4.11?
Hi Darrell, you guessed it...
Is Adobe Reader similar to Flash Player where Adobe is not Supporting Mac Power PC and you are not able to load the most recent Reader for your computer?
Nothing for PPC.
Might see if PDF plug-in helps...
https://addons.mozilla.org/en-us/firefox/addon/pdf-plugin-for-firefox-on-mac-/re views/ -
Picture in PDF broken in Adobe Acrobat Reader for Windows
Hi,
I always thought that Adobe's PDF-format is the ultimative, interchangeable file format. Well, what a surprise: it isn't:
I have a picture in a PDF document.
It is displayed fine on my Mac in Preview and in Adobe Acrobat 8.
The picture has severe distortions on Windows (eg. current version of Adobe Acrobat Reader).
You can find this PDF here: https://dl.dropbox.com/u/285107/Picture.pdf
Please let me know how I can fix this?
Furthermore I would love to know why even Adobe cannot manage to display the PDF correctly under Windows?
Thanks
DanielOk, just to summarize the status of my PDF:
Doesn't work in Adobe Acrobat X Pro (Win XP)
Doesn't work in Adobe Acrobat Reader X (Win XP)
Works just fine in Evince (Win XP)
Works in Adobe Acrobat 8 Pro (Mac)
Works in Preview (Mac)
Works in Skim (Mac)
So most of the rederers tested display it correctly. For me that looks like a huge inconsitency in the Adobe Acrobat product family. It is not platform specific, because it does work in Windows as well (using other renderers).
I have two issues with that:
How come that Adobe Acrobat seems to be the only renderer with issues with this file?
Why do some version of Adobe Acrobat display it, while others don't?
To me that really sucks since I trusted the portability of PDF and my own Pro version of AA on my Mac far too much!
My lessons learnt here: Do not use Adobe products since they cannot be used consistently accross platforms (see Flash for another example).
Since the support policy of Adobe does only offer this forum free-of-charge even for obviously valid bugs, I decline to report this (again) as a bug due to my own time constraints.
Daniel -
Adobe: No Linux Flash Player Till 2007
see
http://www.crn.com/sections/custom/custom.jhtml?articleId=192501179
>>
Adobe: No Linux Flash Player Till 2007
By Stacy Cowley, CRN
2:25 PM EDT Fri. Sep. 01, 2006
Impatient Linux users will have to wait till the end of the
year for even a
preview release of Adobe's Flash Player 9.
The company's lead Flash for Linux engineer, Mike Melanson ,
reported this
week in his blog that Adobe won't release any alpha versions
of its Flash
port, holding out instead for a full-featured beta scheduled
for release
sometime late this year.
Adobe recently released a major Flash overhaul, version 9,
for Windows and
Macintosh clients. For Linux users, the release lengthened
the Flash gap
between them and other users: Adobe skipped Flash Player 8
for Linux and
hasn't released a Linux update since mid-2004. Because Flash
is not fully
backward-compatible, Web content developed for the newer
Flash players often
won't run in version 7, the most current Linux version.
Adobe's market
research shows that 86 percent of U.S. computer users are
able to view Flash
8 content.
"I have to question a cross-platform strategy that has a bias
against one
platform," RedMonk analyst Stephen O'Grady, a Linux user,
gripped in his
blog. The lack of a modern Flash player leaves him unable to
view content on
a number of Web sites, including major destinations like
ESPN.com.
An Adobe spokesman said the company expects a full release of
Flash Player 9
for Linux in early 2007. Because of the "short" cycle between
Flash Player 8
and 9 -- ten months -- Adobe opted to skip version 8 for
Linux and move
directly to version 9, he said.
Melanson's blog tracks the day-to-day progress and decisions
Adobe is making
on Flash for Linux. A full-time Linux user since 1999,
Melanson shares the
frustration of his comrades about Adobe's Linux lag.
"In September, 2005, I happened [across a blog that]
mentioned in passing
that Macromedia was looking for someone to port Flash Player
to Linux. I
applied for the job and now here I am," he posted.
"When I started at Adobe, I found out that there is a shadow
cabal of
engineers that very much want to see the current Flash Player
run on Linux,
and would even try their hand with the current codebase from
time to time.
But there are only so many hacking hours in the day."
>>> It sounds to like Adobe are using outdated development
practices.
> The kinds of systems multiplatform developers use these
days
That's the point .. 'these days'.
Much of the problem is older code, must be over a decade old
now) which was
not well written. That is not an uncommon occurence in
products that have
such a long existence as flash player. Supported platforms,
development
techniques, developer guidelines, management etc all change
over the years
and things that seemed 'a good idea at the time' end up
becoming a problem.
In hindsight there would be many things that should have been
done
differently in the past .. but without a working time-machine
that cannot be
fixed, without an enormous investment in development to
rewrite the code
base in a manner that can be more easily ported .. which is
what is
happening.
Also the low level optimisations required for such
cpu-intense real-time
graphic processing are difficult to port, as they rely on
optimised assembly
code for different cpus and chipsets
And further there is the issue of different operating systems
and libraries
to link against on different platforms.
> nightly/daily automated builds
Anyone who thinks supporting new platforms its just a matter
of re-building
or doing daily builds is naive. There is no indication that
Adboe does not
make use of these practices. But continuous integration and
nightly builds
are only tools to maintain a port once it is done .. it
doesn't help you DO
the port in the first place.
> From a marketing point of view you want a simultaneous
release on all
> platforms
I'm sure Adobe DO want simulataneous release .. if it were
possible. But
that is not possible if the software is not ported to all the
platforms.
With it ported to the platforms the vast majority of people
use (windows and
mac) it makes sense to release the newer versions that are
required in order
to release other major revenue-earning products like Flex.
That is a valid
and sound marketting and financial decision.
> In the case where assembly
> programming is used compiler intrinsics are more
maintainable and portable
> than
> inline assembly, I can vouch for their high performance
vs hand tuned
> assembly.
You simply cannot get the performance demanded using
intrinsics.
> Note that Apple uses gcc and Linux uses gcc and so I
can't see many
> incompatibilities at the compiler tools level?
> Maybe it is lack of experience
> with Linux, or maybe there have been lots of programmers
leaving since
> Adobe
> took over?
It may be worth your while reading the blogs by the adobe
developers where
they discuss the issues and get feedback from people such as
yourself.
> On the subject of buisness priorities, the number one is
that the customer
> comes first.
Exactly .. so MM/Adobe got the player out as quickly as
possible for the
majority of their customers. Making EVERYONE have to wait
while the player
was ported to all the other minority platforms would NOT have
been good for
the majority.
As they say .. you can't please all the people all the time.
You have to
pick you battles.
> In particular where websites are concerned you want to
get access
> to as many users as possible.
Exactly .. and FlashPlayer penetration and usage stats reveal
that it IS
availble to the vast majority of users and moreso than most
other
multi-media technologies
> The quoted 86 percent of users able to view flash 8
content is probably
> an over estimate and this figure is only stated for the
US
> as most of work in a global marketplace these days
figures like this are
> not very usefull.
Have you even looked at all the figures (which you don't seem
to believe
anyway) .. its worldwide and broken down into regions.
> The internet is all about maximising your potential
customer
> base and anything which prevents a siginificant minority
just makes no
> buisness
> sense at all.
Its only significant when you are part of it :) The vast
majority of
people, and those with the money to spend, are using Windows
and Mac.
That's where the customer base is.
> The bad publicity that Adobe has generated from
delaying/canning
> a Linux version of flash player is cumulative and the
internet is all
> about
> word of mouth. I hope for Adobe's sake they don't
neglect their customers
> needs
> in future.
I'm sure they won't .. which is why they are still activly
porting to other
platforms.
I would much rather see them take the time to do it right,
rather than let
quality slip in order to rush out a half-done product to
satisfy the demands
of the few.
Jeckyl -
Attempt to Access Invalid Address - Adobe Acrobat Reader XI or Adobe Acrobat Pro XI
My spec's:
- OS: Win 7 Ultimate SP 1 64 bit
- currently have Adobe Acrobat 9 Pro v 9.0.0 (works fine) - (AA9P)
- Profile I am installing is an Administrator account
- All A/V is turned off to include MS Security Essentials real time protection
- MS EMET is turned off
I have tried upgrading to Adobe Acrobat Reader XI (AARXI) or the trial version of Adobe Acrobat Pro XI (AAPXI), and keep getting the same debug message "attempt to Acess Invalid Address"
I have UNINSTALLED AA9P, and THEN rebooted. I then tried to install AAPXI = same debug message. No errors were present during the installation and I also verified the MD5 checksum on the download, so that I getting a complete install package
I then UNINSTALLED AAP XI, then rebooted.
I INSTALLED AAPRXI, and received no errors during installation. Again, all installs are ocurring under a ADMINISTRATOR account with all security software disabled. Tried opening AAPRXI and get the same debug message.
My OS has every available patch installed for both Microsoft and Third Party.
Any suggestions on how to correct this installation?Still no solution to this problem. I went ahead and purchased Adobe Acrobat Pro XI thinking I could always get refunded but maybe it was the trial version?
I have since taken a number of steps to verify my computer was clean before I installed AAPXI
-- remotely ran sweeps across my computer using Retina and Tenable Nessus = clean and all available/critical patches installed
-- running Win7 Ultimate SP1
-- running latest versions of all third party software (Java, Flash, etc.)
-- Ran Sysinternal procmon to see if what was going on (will upload to adobe...tons of "NAME NOT FOUND")
---- in procmon, I filtered out most of the noise...just need an assist from Adobe Tech
-- I used the tool above that Claudio Gonazlez identified and removed everything, even my entire Adobe CS4 installation =(
-- Rebooted
-- Double checked that all security software is disabled
** installed AAPXI with NO installation errors
-- tried opening AAPXI but get the same error " C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe Attempt to access invalid address"
Any help from the community or Adobe? Been trying off an on for two weeks to fix this. Thanks -
After Flash 11 install: Adobe Connect requires Flash Player 10.1 or above.
Adobe Connect will not run on my XP Pro workstation. Flash (11.1.102.63) has been installed several times, with and without AVG. We get the Flash Successful Installation Screen, try to launch Connect again, and always bounce right into the same message:
Adobe Connect requires Flash Player 10.1 or above.
Its like the system is not recognizing the Flash install. How do we get beyond this? Thanks for your help!John
I have tried to invite my sister-in-law to join me in a Connect Now meeting. Every time she tries to respond to the dialogue box that comes up when she clicks on the hyperlink I send her, she gets a message saying that she has to install Flash Player. We have tried doing this on a number of occasions, but always end up with the same response.
I've noted from your advice above that Internet Explorer and Google Chrome require different versions of Flash Player. She tells me she has both browsers on her machine. From the description she has given me, she appears to have downloaded both versions of Flash Player.
Despite the fact that it appears she has now install both versions of Flash Player, however, she is still getting the same request to install Flash Player when she responds to my hyperlink request.
Please help.
As my sister-in-law is not technically minded, a simplified set of instructions would be appreciated.
With my thanks and kind regards,
Nicholas. -
Reader & Flash Player won't finish downloading
I am trying to install Reader & Flash Player on my Windows 7 computer but once the program goes to the installer screen it just freezes. The computer has been sitting for an hour and nothing happens. I have tried starting the install from a saved location but it makes no difference.
Use the offline installers.
Reader: http://get.adobe.com/reader/enterprise/
Flash Player:
Flash Player for Internet Exporer - ActiveX
Flash Player for Firefox - NPAPI -
Why doesn't ADOBE provide a flash player for Windows 8 phone?
I'm in school(CTU online). I can't watch the live chat because ADOBE connect requires flash player. ADOBE needs to fix this problem.
Adobe discontinued its support for all mobile flash players a long time ago, so there will never be a flash player for Windows Phone 8.
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We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!
Hi Valerie,
Please let me know the version of Adobe Acrobat/Reader & operating system installed on your computer?
Also, try this:-
Launch Adobe Reader/Acrobat.
From the menu, choose Edit -> preferences -> General
Uncheck the option for "Enable Protected Mode at startup"
Restart the Adobe Reader and web browser.
Regards,
Aadesh -
Chrome - Adobe-Acrobat/Reader can not be used to view PDF files in a web browser.
I can't view PDF files via Chrome (it works on Internet Explorer but I prefer Chrome) - the error below has arisen recently on Chrome, though I can't see what has changed.
"Acrobat plug-in
The Adobe-Acrobat/Reader that is running can not be used to view PDF files in a web browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."
I have looked through Forum articles on similar errors and have tried the following(text copied from other Forum entries)
Repair Adobe Acrobat (from Acrobat)
Repair Adobe Acrobat (from Control Panel
Configure Acrobat as a helper application: Choose Edit > Preferences., Select Internet on the left., Deselect Display PDF In Browser Using [Acrobat application], and then click OK.Quit Acrobat or Reader
Create a registry item for Acrobat: with Regedit: If the registry item doesn't exist on the system, do the following: Go to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.Go to Edit > New > String Value and name this key (Default).Select (Default), and then go to Edit > Modify. Type the Adobe Acrobat path in the "Value data" for your product.,restart your computer
Repair the HKCR\AcroExch.Document registry key: Navigate to HKEY_CLASSES_ROOT\AcroExch.Document., Right-click AcroExch.Document and select Delete; make sure that you have the correct key, and click Yes on any prompts, Right-click AcroExch.Document.7 and select Delete; make sure that you have the correct key, and click Yes on any prompts. Repair your Acrobat installation
None has solved the problem. However it still works ok with IE. But I want to stick with Chrome because I find IE is so slow!
I am using Vista, with Adobe Acrobat standard 9.5.2 and Google Chrome version 23.0.1271.64 m which is marked on Chrome as 'up to date'
Does anyone know why I might be getting this error on Chrome but not IE?I think I have discovered the answer to my own question!
I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
(Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
I then get a different result depending on whether or not Chrome PDF viewer is enabled - with it enabled I see the PDF document in Chrome, or with it disabled then the option is offered to download it, but either way I can get it it via Chrome without having to run Internet explorer in another browser window.
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